So done!!! 1/5
If your eye sight have not changed, why go and pay for a new script!! Senseless!!!
LOVE IT! 5/5
It’s fast and easy. Saves all my prescriptions to reorder quicker. Hassle free!
When selecting a new billing address, the top two items are not selectable and hidden behind the search bar. The top item is typically the one people need to select when searching. I had to change the billing address on the website since the app wouldn’t let me.
Unknown Quantities 3/5
Easy to check out, but it takes to many steps to figure out how many lenses come in a box.
I always have a quick and easy experience. Love ordering from this app!
Very convenient app with relatively quick delivery. The only thing I don’t like is that the prices have continued to increase over the years.
Wouldn’t pick anything different 5/5
Great app and customer service it’s fast and excellent
Way surpassed my expectations 5/5
This app is so easy to use. It has predictive autofill that actually works. I was able to sign up, upload a picture of my prescription, enter new shipping, billing, and payment info and order the contacts in under five minutes without any issues.
Highly recommend this app!
By Christa Cius
So quick and easy! This app and this company are amazing!
EYE LOVE 1-800-CONTACTS 5/5
By Gorgeous 56
You are always right there and handy with my eye needs. Getting them online is FAST and prices are ECONOMIC!
1-800-contacts is amazing. It’s so convenient to order. Customer service is awesome, too. Just take a picture of your prescription or they will verify it with the doctor and you have your contacts shipped direct to you in a couple days!
So convenient to order with the app, take a picture of your rx and have your contacts sent to your house!
1-800 Contacts is beyond professional. The app is insanely easy to use and navigate. All in all the company is just a pleasure to work with.
Easiest way to order contacts 5/5
I love how sometimes they have promotions in the app, so you have to be in the lookout for that. Also, the company always verifies your prescription information at wherever place you last got your eye exam, so have a paper copy of that if you are a first-time user of the app. I prefer to order them here than to have a sales person trying to sell me something I don't need. Thank you 1-800 contacts!!
Crashes in iOS 11 1/5
By J.J. Winters
Love the service, but the app crashes immediately after opening in iOS 11. This has occurred for months during the beta period but still hasn’t been fixed!
Easy peasy! 5/5
Can't believe how easy this is!
This app made my life so much easier. Took me 2 minutes to order and the lenses gauge is so helpful!!
Been with them over 10 years 5/5
I love using 1800 Contacts by phone and using their app. They have gone out of their way to help me, replaced contacts free of charge, sent replacement lenses to me when I've been out of state on vacation and are always friendly, courteous and beyond helpful.
Clearly this is a company that treats its employees correctly. Happy employees = happy customers
Great customer service 5/5
By Vijay from Chicago
These people are wonderful from end to end. Because I've been a customer without a return ever, they flat out mentioned their "100% guarantee policy," since they were worried I didn't know I could do that. I get annoyed speaking to other customer service lines since they have no authority to do anything. Not here. Customer for several years, still happy. And the app is just as responsive too
Fast and easy
Great Customer Service 5/5
Left a voicemail on my phone to let me know my prescription was expiring. Saved me from having to get an appointment for 6 months!
Super easy to use. I like how they make all records and past purchases transparent and easy to understand. Saved me a lot of time and headache.
Just amazing. Such an easy and convenient way to order my contacts. On the go. Got the app. Click a button. My contacts are here in 2 days. Love it! You guys make my life just a little bit easier. Thanks so much to everyone who work for the company.
Quick and Easy 5/5
App is great. Easily ordered my contacts with the snap of a picture, and use of pay pal. Couldn't have been more pleased with the process. And was rewarded with 10% off my order. Can't beat that!
By No need for nick name
I was unable to go back and continue shopping after I went to cart. Now I have to go back and place 2 me order of contacts in another color.
Sometimes whole boxes are defective 2/5
One of my boxes of contacts had a rip in every contact. Not happy.
Why 3 stars 3/5
I wish the contacts were cheaper but otherwise good service.
Good service. 5/5
Very easy to use this service .
Easy and Fast 5/5
I've been a customer for years if not for over a decade! I just uploaded the app, and ordering is even easier now! I LOVE that Paypal is an option, too!
Great company! 5/5
So FAST, so EASY, ALWAYS reliable 👍
Speed; Simplicity? 5/5
D. W. 5/5
Fast and easy!
So easy! 5/5
This app is great! Makes reordering so simple.
Prices are higher than website 3/5
By Car J
I was going to purchase through the app but my contacts were almost $15 more per box, even with 10% off for using the app, than the website. The app looks great and is very easy to use but I'm not sure why the prices are higher. I'm giving the app 3 stars only because of the price issue, otherwise it would be 5 stars. I guess I'll stick with the 1800contacts website for now.
They could not have made it any more easier for me to place an order, everyone that I have dealt with has been very nice and helpful. Thank you for such great service.
Best App 5/5
This app is quite literally one of the easiest most intuitive I've ever used. Great job 1-800 Contacts. Makes a difference - if it wasn't this easy to order, sometimes I just wouldn't.
Love the Ease 5/5
I have avoided ordering contacts because it usually vexes me to no end. This app "by far" made the process so easy. I'm Hooked!!
Quick and easy 5/5
Love this app! It's quick and easy and the costumer service is great!
AMAZING SERVICE! 5/5
By Switching to LYFT
WOW these guys are AMAZING!!!
They priced matched AND gave me 2% on top with free shipping!!
I went on google and found my lenses for $15 as opposed to $39.99 and they IMMEDIATELY honored the price and were legitimately happy to do it!
OH! And if you call in, you IMMEDIATELY reach a live agent! No prompts or annoying recordings.
THIS is what a business should aim to be. You guys are AWESOME.
Shipping Address Issue 4/5
This is a great overall app, plus I'm always happy to have a discount! The only issue is it needs a 2nd address line for the shipping address. My neighbors steal packages here so I have to ship to my office which requires more info than a typical address. I know the customer service is amazing, so I'm not stressed about it even if they don't make it here the first try.
Scam artists. Rebates are tricky. Beware 1/5
By The Rivershark
Good luck getting a rebate from these people. Just getting the form is a hassle for which I've had to call. Haven't seen it yet. They change the prices $10 higher and offer a rebate for the $10. But they hope you forget about the rebates. They say they'll send you a link to the rebate after the order ships. They don't.
No Browsing 4/5
Can't browse products. Really frustrating. I went online picked out what wanted because couldn't browse via app. Made purchase the app to receive discount.
Literally reorder in just a couple clicks. Price is right and service superb!
App update 5/5
I really like the idea of this app it works pretty darn good however when I tried to scan the barcode from my lens box it kept constantly saying scan again, even when I didn't have the lens box in front of the scanner which was odd. So if that could be fixed it would be perfect.
Excellent customer service 5/5
My prescription changed and 800 Contacts allowed me to ship the old ones and update my contacts. The young woman who assisted me was helpful and efficient.
Super Easy!! 5/5
This seriously is the easiest way to order contacts! Love that it is super user friendly.
Very Quick 5/5
When I logged in all my info and order was setup very easy and quick to order!
Great way to place an order and save 10% and get free shipping.
Easy peasy! 5/5
Take a photo of the prescription, upload TASC card, and badabing badaboom! Contacts are on the way.
Love it!! 5/5
I love this app!! The prices are very reasonable and it's so easy to use. I can order with new Rx in less than 5 minutes which is huge for this busy homeschool mom!