Great app slight delay 4/5
This app is amazing.
The only issue I have with it is a small issue...when you search airports there’s a slight delay and the same thing happens when you tap on the airport. I would love it if there was a way to get rid of this. The android version doesn’t really have a delay.
Thanks and keep up the good work!
great airline, great app 5/5
easy to use, keep it simple,
Not working 2/5
By Cloud Sephiroth
Trying to book a flight and look at low fare calendar but just sits there with a loading wheel FOREVER!! Was working a week ago but not now
Great app 4/5
By Ms. Wanda
I love using this app to help me stay focused on my flight, travel time and travel information.
Can you make the seat numbers bigger? 5/5
By Rob Levy
Love this app, best airline app out there and I use it weekly. But for those of us who use readers when walking on the plane can you make the seat number bigger. Thanks.
Great app!! 5/5
This app is amazing! Very easy to operate when trying to book flights and also check on your flights that you have booked with Alaska. My suggestion to make this app better would be to include all the flights that Alaska’s global partners fly when trying to book a flight to maximize the miles card members hold. It would be so much easier to book a flight overseas in one app instead of booking through multiple websites and airlines just to get the Alaska miles rewards.
Intuitive and easy navigation 5/5
Nicely done programming (fast and easy) and very good graphic design.
Horrible app 1/5
Freezes, crashes, and has terrible functionality.
The best 5/5
By Gray Montana
I’ve used a half dozen airline apps and this one is a standout. And contrary to some apps, an update hasn’t meant lost functionality or a painful redesign. I use it for every Alaska flight and it has been great. Keep up the great work!
Poor Watch Support 3/5
Dropped my rating as the Watch support continues to get worse. Please fix.
My boarding passes were greyed out so I couldn't get my passes. It also doesn't update the gate info. Waste of time if you're using this for modern day convenience.
Great, Intuitive, Worry Free 5/5
I am a new traveler. I was very nervous about booking all of our flights and screwing something up. Not only does the app make it very clear and concise about what you are purchasing and the next steps, if you have any doubts just call in and the customer service is even better. I spoke with several reps on the phone and a supervisor named Nicole, all whims service was second to none.
Saves time over website! 5/5
Best airline app easily 5/5
I’ve used quite a few airline apps whilst traveling, and this was the easiest, and most convenient app out there. The ratings tell the story. If you fly Alaskan, you best download their phone app.
The Contact Us number IS WRONG!!! 1/5
This is a complete FFAIL!!! Minus-10-Star!
Simple and straight forward 5/5
Easy to use. All my info easily at hand
Always easy booking on Alaska. Although not a great selection of flights when using miles. Can’t wait to fly out of Paine Field.
Great app, great airline 5/5
Super smooth from checking in to booking flights.
I hope they let me check in for Virgin Flights through the app soon.
AS app can’t keep track of its planes 1/5
Checked a flight status of a flight today. Showed an on schedule departure some hours ago and an ontime arrival. So i headed off to the airport. Got to the cell phone lot only to find the flight was over an hour delayed and had not even left it’s origination airport when i checked earlier. It left over an hour late and will arrive over an hour late. How can AS not even know what is happening w their own planes?
Here to sell you not serve you 1/5
By China Study
App made premium seat upgrade seem like First Class upgrade. Then it would not let me undo the option. $135 for 4 inches of leg room. Thanks Alaska.
Alaska Airlines App. 5/5
Awesome!! Easy to use, checking in, and boarding pass easily accessible. Awesome all around!
Fix the title in list view mode. 5/5
The app title does not show correctly when you are in list view mode on the Apple Watch. Other than that it's great.
Keep telling me no internet connection 1/5
Keep telling me no internet connection while connected
Buggy, terrible app 1/5
So many errors and missing parts. When you check out, it, of course, demands you add a state to your address - but the only option is “None”! It also has no “forgot your password” feature and crashes often. Pure junk.
Simple and clean 5/5
By Bum smaaaaaack
Not much else to say. If you fly Alaska this app definitely makes life easier.
Where is Apple Pay?! 1/5
Add Apple Pay - make my life easier to give you money !!!
Totally Works 5/5
This app is totally helpful and easy to use. That makes it awesome.
Great app 5/5
It's very user friendly
Issues with checking in 1/5
When I try and check-in it fails. I can check in on the website but then it never sends my pass to my email or Apple wallet. This is the second flight that I have had this happen with.
Used app to upgrade 5/5
When I didn’t have access to my computer, I used the app to upgrade our reservation 24 hours before departure. Easy to do.
I love Alaska but you can't do everything on the app that you can do online. Bummer. It needs to show more explicitly if you're flight is through a partner airline. It's too easy to go to the wrong counter because It looks like I booked in Alaska. Let me know when I can't check in that it's because it's not actually and Alaska flight.
So easy to use and I love the layout!
Easy. Quick. Intuitive 5/5
By Bryan White
Exactly what you want an airline app to be.
Handicapped travelers avoid Alaska! 1/5
The night before our flight Alaska changed our bulkhead seats which we paid extra for and booked 2 months prior to departure. The bulkhead seat was necessary because I have to travel with my service mobility dog. At the time of reservations, I spent 50 minutes on the phone with a supervisor in order to get everything done correctly. Alaska had all this information and yet resold our seats and moved us. They finally moved people to return our original seats to us and the displaced people made an embarrassing scene. It made for a very stressful and unpleasant trip.
Works great 5/5
Works better than the larger airlines and notifications are prompt and correct! First experience w AA and will use them for future West Coast Travel
Absolute worst. Gave me incorrect notifications 1/5
On my most recent trip abroad, I booked my flights about six months in advance. Not only did Alaska change the flight details four or five times in the time before my trip, but the app gave me flight information and notifications for the wrong flights. Within 12 hours of me boarding the plane, when I opened my app to double check all of my info, it told me that my flight had changed (when it hadn't), and almost caused me to miss my actual flight. When returning, the app sent me notifications for another flight, forced me to run from baggage claim and customs to the gate, only for them to tell me that I was on a flight six hours later. Absolutely unreliable, forced me to call Alaska multiple times, zero empathy from their staff. Will never fly AlaskaAir, much less use AlaskaAir's app again.
Just enough 4/5
Gets the job DONE!
Great App! 5/5
This has been an easy app to work with! Plus I love the non stop to Austin!
Easy to use 5/5
By Tar kiss
Very easy to use. I like going ticketless.
Buck it 1/5
By Fabio Gurell
This thing wouldn't download if I didn't have money in an active debit card and it didn't give me my gate details or boarding group
By Dune Rider Terry
It is always fast and easy to book a flight and pick your seat. I love using apps that are easy to use as you go step your step to get the job done and this app is super easy to use and if you are a 1st time user of the app. Within 24 hours of your flight Alaska Airlines will send you a notification that you can check in and if there’s empty seats still you can change your seat from the original seat choice you made at the time you booked the flight. Alaska Airlines will also give you the opportunity to check your bags if you have to check one in if you have an over size bag or have more then one that is your free carry on. You can pay for extra baggage fees when you check in online or using the Alaska Airlines app or wait and pay at the airport Incase you end up with more baggage or you ended up not needing a extra bag. After you get checked in the app will ask if you want to add the boarding pass to your Wallet if you use an iPhone.
Love it, helpful and fun 5/5
Honestly couldn't think of a better app than this one ak airlines has gained a customer for life!
Fairly standard, usable app 5/5
It works. What more can I say?
Finally a great app 5/5
Whom ever built this app needs to educate the other airline’s app developers. Of all that I use for extensive air transport, this one takes the prize. When you need your boarding pass, the app keeps it open so you don’t have to keep unlocking, page switching and all of the other myriad annoyances.
On top of that, the other Airlines should study Alaska Air’s customer services. So far they, in my opinion, are the best.
Apple Watch app is terrible! 1/5
Don’t bother using the app for the Apple Watch. It is worthless. Won’t even show my current trip and instead is jumping to my trip next week. Not helpful at all. Alaska needs to fix this ASAP! Lame at best the way it is today.
No need to say anything 5/5
By Plz read🙂
Nice app 5/5
Good app. Really simple and efficient. I like being able to add my boarding pass to my wallet on my phone. One less thing to keep track of.
Food Please 1/5
I only downloaded this app in order to reserve food for my first class 6 hour flight. The food reservation option was not available. I called Alaska Airlines platinum service and they clearly stated that I could only reserve food through the app. I paid for first class, it would be nice to at least be able to get food other than the free packet of nuts. Thank you Alaska Airlines for not providing what you promised.
Great app and great service so far. Only used a couple of times, but no complaints. Reliable and efficient, hopefully it keeps up.
This app makes the whole flying through the airport so much easier. And so much less stressful.