Quick & Easy? No it is not! 1/5
1hr 11 minutes and still updating... Great signal and on wifi...
Streamlines the whole process 5/5
If you're a frequent flyer with Alaska, this is a must have. It makes checking in way easier, allows for paying for a checked bag(s), and gets you your digital boarding pass right on your phone. Great app.
Super helpful and easy to use 5/5
Love this app - super helpful and easy to use!
Great app - one suggestion 4/5
This is the best of all airline apps I've used over the years and it just keeps getting better. Intuitive, useful, and beautiful too.
One suggestion: can you integrate a way to share upcoming itineraries within the app?
The app runs pretty well. Could be improved if the "book using miles" feature actually allowed you to see the mileage cost of different flights.
Get It 5/5
If you use Alaska Airlines as your main carrier, or even once a year for a vacation, the app is worth downloading. Very easy to use, and makes finding flights a breeze.
never missed a flight until this app 1/5
By mirm 253
I've never missed a flight in 37 years on earth. This app doesn't update gate changes and alaska won't refund me. even thought the nxt flight is in two days. the customer service rep said the app is unreliable and so is the reader board so you have to talk to a customer rep to even know the real deal. Welcome to 2017!
All good 5/5
I can do it all from my iPhone 5/5
By Shaka Booboo
Best integration of trip planning, flight booking, check in and all the goodies for making an awesome trip possible!
Great Airline, Great App 5/5
Helpful app for a great airline.
Quick and easy 5/5
This app was quick and easy to use for checking in. I also like that I'm able to keep track of various trips my family is scheduled for, all in one place.
Love it 5/5
Best app 5/5
I love how easy this app is!!! Never fails me and I love not having a physical boarding pass
Love the AK Air app! 5/5
This is so much easier than trying not to lose a piece of paper! Also, I can check on my flight arrival and departure times, my gate, and easily provide my ticket at the gate.
How did I ever travel without this?
Great customer service 5/5
Very efficient, texted a cancellation and rebooking with minimal effort. Best airlines around.
Wrong Background Pic 4/5
By Herb Smoker420
I'm flying to Lihue, Kauai, Hawaii. Why does the app have a picture of The Grand Canyon?! Is this a bug? Is there a way to keep it on the beautiful beach scene that it's supposed to be?
It's a small thing but details make me happy.
I like seeing the beach picture. It gets me excited.
Does not autofind my reservations 2/5
I have to manually find my confirmation numbers and add them to get my flights to show up.
Really badly designed 1/5
I've signed in to my account after an exhaustive attempt to reset my password. I wonder if the stated password requirements accurately reflect the actual requirements. After signing in, it didn't know what flights on my account were there so I had to locate. Purchasing a bag meant I had to sign in AGAIN. And then fill out a tedious credit card form. It's called Apple Pay. Embrace it. Overall it took ten minutes to check into my flight. Wowsers that's bad.
Found it difficult to use. Tried to update phone and email to check bag and phone did not update. Timed out and logged in again and old email and phone were back. It timed out every time so not sure if I am getting multiple charges for 1 checked bag. Did get an email receipt. Not clear where boarding pass posts. Process does not have clean path so very confusing.
Great airline, mediocre app 3/5
By SailorGirl 3
I fly a lot, and Alaska lives up to its reputation for great service. Unfortunately the app does not do the same. I can book flights and see my itineraries easily, but I have to manually enter reservations. It does not automatically associate flights with my frequent flyer number , which is a standard feature of other airline apps. Also, there is no iPad version which makes it a pain to use on my iPad Pro - I want to use the viewing space horizontally, but since it's an iPhone app it won't rotate. With a couple small tweaks, the app could really represent the high quality I've come to expect from Alaska.
Overall a great airline 4/5
Overall I have been very pleased since switching to Alaska Airlines. The flight attendants are great, always attentive and friendly. I've been upgraded around 80% of my flights and I fly 5,000 miles every 3 weeks. I only have 2 areas that I feel they could improve on their amenities for their Gold customers to keep pace with my previous carrier, those are: 3 x 70lb pieces of luggage free and Alaska Club access for international travelers with first class tickets or MVP Gold status.
Alaska goes above and beyond 5/5
My train to Newark airport broke down and I was afraid I'd missed my flight. When I got to the security line there were Alaska employees waiting and they made sure I got on. What a relief. The app is also very easy to use.
Love it! 5/5
Makes flying easy!
Great app 5/5
Easy to use! Simple funtions.
Easy, choose your seat if available! 5/5
So far so good! I was able to change my seat from my original booking. I was able to see what was open and select!
Klugey App 3/5
Am not happy with the app. Why doesn't it allow me to log in with my fingerprint? It also did not allow me to check in for my outbound flight. Also seems to only let a passenger change seats on the first leg of your multi-leg flight, unless check-in. Can only check-in 24 hours in advance. Why this restriction on selecting seats?
Basically every other airline's app is easier to use than Alaskan's. Am being nice and giving 3-stars. Probably should leave a 2-star review.
Great App! 5/5
By K Kirkland
I just booked my first ticket via this app and the booking immediately synced with my trips. Easy to check and change seats. App also allows you to add your Alaska mileage number to your apple wallet.
Best airline app 5/5
Best airline and airline app out there
Great app! 5/5
This is such an easy app to use. Synced with my mileage account is also very nice. Best part is the "my trips" panel.
Made departure easier 5/5
Sure awesome to take care of tickets, seat upgrades, and baggage all in one process
Awesome apps! 5/5
Everything is perfect..its great app for everything i need?! Thanks Alaska...
User Friendly App 5/5
I only fly Alaska occasionally but I've always had a good experience. The app is easy to use and has everything I need for easy check in, boarding pass, and paying to check luggage.
Great app!!! 5/5
I only fly Alaska and this app is flawless.
Always travel Alaska 5/5
I always travel Alaska when possible. The app is a "bonus" and makes check-in, boarding pas and finding my flight info easy and handy on my phone.
The best! 5/5
This app does EXACTLY what you want it to do - no more and no less. Works seamlessly with new reservations or changes- and no freaking out about where that code is! If Alaska and Virgin merge I hope they use this app and don't muck it up!!
Inconsistent TSA pre-check 3/5
I know my Nexus # is input, but my boarding passes are always inconsistent: sometimes my pre-check clearance shows up and others it doesn't. Please fix it.
I like the app so far. 5/5
By Me Too Phat
I'm learning the functions, like the status updates. Happy.
Easy to use 4/5
Great app! Very intuitive! Brings you to a "add to apple wallet" page as soon as you finish
checking in through the app.
App review 5/5
Great app use it all the time!
Easy to use! 4/5
By Bored in WA.
App is easy to use, love how it shows flight status, check in, bag check options.
Easy to use 5/5
Great app to help keep travel easy.
Fantastic app and great service! 5/5
This app has more functionality and better user experience than any airline I've seen. You can change flights as you're checking in, in case there's an earlier flight. And...the Alaska staff is awesome. So, if you need to call, they are always attentive.
Great airline app 5/5
Works great. They keep adding good features.
Faster than a kiosk. 5/5
By Vickee Tee
Gets the job done. Check in, boarding pass on your wallet app. Cool. Love ya.
Love the airline and the app!
Doesn't sync between devices 3/5
By Bill Merchant
Checked in on my iPad, had to check in again on my iPhone. Lame.
This app is easy to use! Thanks.
Great App; Great Company! 5/5
We love Alaska Airlines. Their app is easy to use and always functions correctly. We became Alaska Airline members because we love the service they provide! Check out their member services credit card if you're looking to earn some credit while also saving up mileage towards your trips. You won't regret it!
Easy to check in and gives pass compatible with apple wallet 5/5
Best airline 5/5
Always on time, reasonable pricing, excellent customer service.