App grays out iPhone screen often. 4/5
I generally love the app but many times when you click on the rewards section it grays out the screen aka reduces the brightness significantly and keeps it dim even after you exit the app so you have to turn the screen off and then turn it back on.
Love the rewards 3/5
Love the program I use it every time I go to the mall. One problem I have is every time I open the rewards tab it dims my screen to the lowest setting. Have to turn it back up after closing the app.
Update :app still a bit slow 3/5
Freezes and is a bit slow .I emailed them about it and no reply. Also I have not received a reward ,no birthday reward :(
Update : thank you auntie Anne's, finally answered and thank you still bit slow
would recommend! 5/5
Very awesome app, easily to redeem rewards, keep track of points and make purchases. Also helpful to keep all your items in one place. 10/10
Okay app 3/5
The app works alright but the past two times I have used it and would've gotten past my points to get a free pretzel it hasn't worked and won't show the points gained. Getting increasingly frustrated now that it won't collect any points.
Best App Ever !!! 5/5
By Mych 12
So amazed that you can get a free pretzel after 300 points
By Kick balls 2
Me tink eees ok!🤔
I like food 5/5
Needs one thing 2/5
Add Apple Wallet integration!! Supporitng Apple Pay in store would be good too.
This app made me starve 1/5
By Mrie Davis
I was counting on having the free pretzel feed me for the day, but the app did not work. I even tried restarting my phone, it didn't help. I had to watch my friend happily eat her free pretzel, while I drank water in silence. Thanks Auntie Anne's.
Works for me 5/5
I love this app. Really convenient, I work at the mall so this helps me save some money with easy access coupons and the saving to a free pretzel. It's great.
Tried to register and it crashes saying "error"
Can't log in 1/5
We will see 3/5
Wasn't working at first will try again
Doesn't Work 1/5
I had to close the app multiple times because it froze on me, then when I tried to sign up it wouldn't complete my registration and would freeze again. This is all within the last 5 or so minutes since I've downloaded it...
Of all the days... 1/5
The app won't let me login -- ON NATIONAL PRETZEL DAY. 👎
app keeps crashing 1/5
pls update the app
Error msg pops up 1/5
Keep getting a message saying data cannot be read because it is not in the correct format
Repeated errors 1/5
By Freya Sheara
Every time I try to sign up for perks I get an error message saying "the data isn't in the correct format". Double and triple-checked the form and didn't see anything incorrect. Tried uninstalling, restarting phone, and re-installing to no avail. Will update if the issue is fixed.
Can't login to account 1/5
Always error message like "incorrect form". Very disappointed.
App doesn't work 1/5
Can't even log in 1/5
I received an email stating I could get a free pretzel but I had to show the app. Tried to log into the app but it says can't log in because the data formatting isn't correct or something. Now I can't get my free pretzel. This is sad.
Logging in problems 1/5
I have been trying to log in to the app but I get a message saying ERROR The data couldn't be read because it isn't in the correct format. I deleted the app and reinstalled to see if it would fix the problem but it didn't. Please fix this.
It won't let me sign-up 1/5
So, I just got the app for National Pretzel Day. I typed in all the required info, and it says that "the data can't be read because it isn't in the correct order" (or something similar to that). My grandmother tried to sign-up too and it says the same thing. I gave it a few hours and still...nothing.
My app keeps crashing and won't even let me try to access my rewards
Doesn't Work!! 1/5
Got an email saying I had birthday rewards but the app keeps crashing. Happy Birthday To Me.
Can't login 3/5
Can't create an account! 1/5
Tried several times to register after I installed the app with no success. Will update the review if & when it finally works.
Cool but could be better 4/5
Add an option find Wendy's or McDonalds or something
Great pretzels!! 5/5
It'd be nice if the app supported the Apple Wallet!
The app keeps crashing every time I try to access my Rewards. I'm using an iPhone 7 Plus.
There Great! 4/5
By Pretzel Fan
I have to say the layout of the app is nice with some tiny details that make it that much nicer and the rewards system is pretty good. I have been long fan of Auntie Anne's pretzels and this app is just more to love about them.
Store issue 2/5
I got the app and used if often but when i moved to puerto rico the stores here cant even scan my bar code so i cant even get points or use my coupons. They said they couldnt type it in either so i just dont eat there anymore. Ill try again when the stores here can scan my card.
I get both emails & have the app. When I receive an email it tells me to look at my rewards for more info, however when I go to open my rewards part of my app it always tells me "unable to connect," "reestablish connection," or something else. This happens every time. Using wifi and cell data or one of the two. Doesn't matter. Also my earned points never change regardless of how many pretzels I purchase. What's the point of having the app if it's never worked?
SALT. SALT. SALT 3/5
We don't have an Auntie Anne's near us so I have to depend on the frozen ones. Good, BUT they only give you enough salt for 2 or 3 pretzels in a box of 5. I want SALT on my pretzels. C'mon guys, give us a generous amount of salt in the frozen pretzel boxes. That teensy bit you give us just don't cut it!
Needs Bug Fixes 2/5
By Dirty coon
I have been using the app for over a year. For the past few weeks either the system at register is down or offers won't go through and I end up paying for something that should have been free. The bugs and glitches need to be worked out and the cashiers need to be trained to identify when rewards points and offers do and do not go through correctly. The app is great but only when it works.
Not working 1/5
Won't let me sign in, endlessly loads. Won't even let me reset my password, the app just times out. Please update or fix ASAP, I would love to use my rewards.
Worked fine previously now every thing says ERROR!! Uggh!!!!
Rewards not working 1/5
I get an email about a reward yet the rewards page won't load.
Not allowing me to login 1/5
Have tried everything under the sun to try to get it to work (closing the app, restarting phone, deleting and re downloading app) nothing works. Just keeps saying "not the correct format" whatever that means
Can't log in 2/5
So we have the app on two phones and the points didn't match up on mine. Logged out and now I can't log back in! "Session closed" because it took too long. Really?
Free pretzel on your birthday- NEVERMIND 1/5
Super excited to get a free pretzel on my birthday. Went to the stand and tried to log in and it wouldn't let me.
Joke of an app. Don't download.
Love It 5/5
In love with this app, so many rewards to be had! Yum.
IT IS AMAZINGLY AWESOME 5/5
It works perfectly!!!!!!!!!!! I saved money!!!!!!!
App is currently not working. It's really upsetting. Something needs to be done.
Sounded good 1/5
This app will not work, keeps saying error. I can't create a account, log in, or access any info beyond locations. I was excited, now I'm just aggravated.
Not working 3/5
Usually really good but it keeps giving me an error message when I try to log in!! Annoying!!
Can't log in or use 1/5
Clicking anything brings up "there was an error with the request please try again." I don't know what happened but I'd like to be able to use the rewards I was emailed about. Its Christmas season and I'm spending lots of time in shopping malls.
Cannot make an account 1/5
I have tried multiple times to make an account. Tried reinstalling, powering off my phone, different email. I just keep getting error try again
Rewards page won't load. It seems to be loading when I click it but then an error box pops up.