Never works 1/5
By P Hawl
I can never sign up. I’ve tried over a dozen times.
Great idea but missing... 4/5
By DSM Mike 0311
It would be nice if they had nutritional info for their products. Although if they did I might make fewer purchases.
Issues haven’t been fixed 1/5
I originally downloaded this app because you get a free pretzel whenever you do. So I signed up and I clicked on rewards and it kicked me off the app completely. I’ve tried on several occasions for a month now to get the app to pull back up and it won’t. I’m very dissatisfied and would like this fixed.
Keeps crashing ever since I tried to sign up for the rewards I am disappointed.
Doesn’t work 1/5
Closes every time I open it
Unable to launch App.
Im upset 2/5
I put in for a new password twice & ive yet to be logged in. I want two free pretzels after this😒 but i will give it two stars because its not that bad of a app just feel like things need to change. More offers need to be out there too.
Crashes every time. Wasn’t able to use the app not once.
Love the place, hate the app 1/5
If I could give this 0 stars I would. I only had the app for 2 minuets after signing up it goes off and i have to keep clicking on the app but it just wont stay open. Delete immediately.
App won’t even open for crashing.. waste of time! 1/5
By Mary iPhone queen
I would love to write a review, however the app crashes every single time I click on it. Disappointed!
Crashes all the time 1/5
App crashes when I try to launch it. Useless.
Not cool 1/5
I cannot login and I know my email and password are correct.
App will not open 1/5
By Time Padawan
It has crashed literally every time I have attempted to open it.
Doesn’t work 1/5
Can’t log into my account. I change the password several times. Nothing!
Crashes every time I try to open it 3/5
Logged me out and glitched
I love this place but hate this app 1/5
By Annoyed HBO customer
It's a great idea but my app completely crashes on my iPhone when I click on "rewards" or "my card." After the crash occurs, I can't access anything and I'm immediately kicked out. Please fix this!!!! I want my birthday pretzels and rewards :(
App won't let me sign in 1/5
Useless. I can't sign in. Correct email address and password; I even tried resetting the password. Still doesn't work. I can't claim my "birthday" pretzel. Bad,buggy app.
Weak app 1/5
By Loyal customer in Tracy,CA
Downloaded it, loaded my information only to have the app crash. Rinse & repeat and the app crashes again. Don't launch an app you're not ready to support!
All it does is crash. 1/5
I love auntie Ann’s pretzels so of course I would get the reward program. I downloaded it, filled out the required information and pushed the accept button and the app crashes. I try to reload the app and it crashes. I deleted it and redownloaded it and it just crashes. I can even use it.
Log in doesn’t work 1/5
I cannot even log in to my account, I know my email and password are correct. I reset the password and it doesn’t let me log in, not even with the new password.
I won’t ask for support for logging in even after a password reset, there’s obviously something really wrong with this app if it cannot let you log in, I just deleted it.
I received an email that I had a perk. So I got the app and it wouldn’t allow me to log in. I even reset my password. So I signed up again to see if it would work and it did but then my app crashed and wouldn’t let me open it again! So I got the app again and signed in with my new account and it said it was wrong. They need to fix the log in so you can actually LOG IN!
By Jose Gamino
iPhone X user. Crashes on me all the time
Keeps crashing 1/5
After the update this app is horrible
By Poké user
Only gave five stars so people can see it! Does NOT work!! Changed password 20 billion times and still says invalid email/password!
Does not work 1/5
The app won’t even load. I click it and it pulls up for one second then crashes. POS app and not worth it
Can't even open the app... 1/5
This app opened for me once at the beginning and then wouldn't work.
App grays out iPhone screen often. 4/5
I generally love the app but many times when you click on the rewards section it grays out the screen aka reduces the brightness significantly and keeps it dim even after you exit the app so you have to turn the screen off and then turn it back on.
Love the rewards 3/5
Love the program I use it every time I go to the mall. One problem I have is every time I open the rewards tab it dims my screen to the lowest setting. Have to turn it back up after closing the app.
Update :app still a bit slow 3/5
Freezes and is a bit slow .I emailed them about it and no reply. Also I have not received a reward ,no birthday reward :(
Update : thank you auntie Anne's, finally answered and thank you still bit slow
would recommend! 5/5
Very awesome app, easily to redeem rewards, keep track of points and make purchases. Also helpful to keep all your items in one place. 10/10
Okay app 3/5
The app works alright but the past two times I have used it and would've gotten past my points to get a free pretzel it hasn't worked and won't show the points gained. Getting increasingly frustrated now that it won't collect any points.
Best App Ever !!! 5/5
By Mych 12
So amazed that you can get a free pretzel after 300 points
By Kick balls 2
Me tink eees ok!🤔
I like food 5/5
Needs one thing 2/5
Add Apple Wallet integration!! Supporitng Apple Pay in store would be good too.
This app made me starve 1/5
By Mrie Davis
I was counting on having the free pretzel feed me for the day, but the app did not work. I even tried restarting my phone, it didn't help. I had to watch my friend happily eat her free pretzel, while I drank water in silence. Thanks Auntie Anne's.
Works for me 5/5
I love this app. Really convenient, I work at the mall so this helps me save some money with easy access coupons and the saving to a free pretzel. It's great.
Tried to register and it crashes saying "error"
Can't log in 1/5
We will see 3/5
Wasn't working at first will try again
Doesn't Work 1/5
I had to close the app multiple times because it froze on me, then when I tried to sign up it wouldn't complete my registration and would freeze again. This is all within the last 5 or so minutes since I've downloaded it...
Of all the days... 1/5
The app won't let me login -- ON NATIONAL PRETZEL DAY. 👎
app keeps crashing 1/5
pls update the app
Error msg pops up 1/5
Keep getting a message saying data cannot be read because it is not in the correct format
Repeated errors 1/5
By Freya Sheara
Every time I try to sign up for perks I get an error message saying "the data isn't in the correct format". Double and triple-checked the form and didn't see anything incorrect. Tried uninstalling, restarting phone, and re-installing to no avail. Will update if the issue is fixed.
Can't login to account 1/5
Always error message like "incorrect form". Very disappointed.
App doesn't work 1/5
Can't even log in 1/5
I received an email stating I could get a free pretzel but I had to show the app. Tried to log into the app but it says can't log in because the data formatting isn't correct or something. Now I can't get my free pretzel. This is sad.
Logging in problems 1/5
I have been trying to log in to the app but I get a message saying ERROR The data couldn't be read because it isn't in the correct format. I deleted the app and reinstalled to see if it would fix the problem but it didn't. Please fix this.
It won't let me sign-up 1/5
So, I just got the app for National Pretzel Day. I typed in all the required info, and it says that "the data can't be read because it isn't in the correct order" (or something similar to that). My grandmother tried to sign-up too and it says the same thing. I gave it a few hours and still...nothing.