Easy to use 4/5
Definitely improved from over the years. Easier user interface!
This app doesn’t work 1/5
I have used the app in the past and for the last several weeks every time I try to log in I get an error message with a phone call for assistance. No one there knows anything about the app, can only make reservations. Until this app is fixed, don’t bother.
Behind the times 2/5
The App is nice in that you can book and see the vehicle your going to get once your close enough for the local location to assign it to you. However;
1) The app is slow most of the time.
2) More then not, I have to try to book a reservation more then once before it goes through.
3) Why does Avis not support Apple Wallet?
Better but still lame 1/5
By B. K. I. E.
This app has a long history of promise and no deliver. Some improvement with vehicle selection. Sometimes it works sometimes it doesn’t. Return function is useless. Consistently says you are too far away from your rental location and fails. Typically this happens when I am sitting in the Avis return lot. Great job. If you take the time to build in functionality at least try it in the real world and not sitting next to your test site where it always works perfectly. Shame on you Avis for a half-baked app.
iPhone X / Face Unlock 1/5
The app can’t work with facial recognition u lock feature of iPhone X. It won’t let the user change or check reservations. Just gives an error to call. Please fix this Avis.
Needs major fixing 1/5
I’m only writing a review in hopes of Avis seeing it and fixing it. The app is absolutely horrible. It is sooooooooooooooooo slow to update information. And i get an error every single time saying i am not signed in. And i have to update my credit card info EVERY WEEK. I travel for work every week so these slow and inefficient things really tick me off! Also i switched my car through the app but the front gate attended never got an update about it, so he held me at the gate until he figured it out!!! Why even offer the option to switch if your systems don’t get updated? So tired of this app
For the last two weeks the app is not working well. Cars aren’t ready. Can’t switch to a different car. Constantly need to go the service center to get a car. What’s the point of using the app if it never works.
Has Bugs 2/5
Just downloaded it for the first time and while signing up I got as far as Preferences when it wouldn’t let me go any further because the “Next” and “Finish Signing Up” were covering up part of the “Receive text messages” button so I couldn’t finish. Frustrating.
Easy to use!!! 5/5
Best travel app to date period. 5/5
By Nu Usr in USA
App not available in the Mexican App store. 4/5
Please also make this app available in the Mexican App Store. Thanks.
App rarely works 1/5
Works great when it does but rarely does actually work. Usually asks to confirm a password or something but provides no way to do that. Doesn’t show my reservations even though it has all my profile info and I can see everything online in a browser.
Great app 5/5
Super easy to navigate!
Horrible App 1/5
By far the most unfriendly app by a major company. I required a receipt multiple times and does not work. Their website is no better. And don’t bother with getter no quality customer service over the phone.
Overpriced and not such good cars 1/5
Avis has great customer service but horrible vehicles and despite having spent nearly $27k last year I was only a "preferred plus" member and never offered the Chairman or Presidents club. This is despite the fact I'm a Net jets member and Centurion card holder. Customer service via phone is bad! Impossible to get to the agency you rented from. I have routinely rented a BMW X5 and received a Mercedes C class or dodge challenger. I gave up and happy with National now
Much improved 5/5
Like the ability to see and switch cars prior to being at the counter.
Pretty worthless when traveling 1/5
App works ok to reserve and sends reminders on the day of travel. However, reservations disappear every time on the day I travel. Never works and always says to call because it can’t process requests?? So pretty useless on the actual day you need it to work.
Not a money saver. 1/5
The app is a bit busy.
It should be cleaned up to make it more streamlined. Unfortunately Avis' marketing has not addressed the elephant in Avis' room with this app...
Which is: why doesn't Avis offer its loyalty customers (wizard members) the same low prices which can be found when reserving an Avis car on Priceline by anyone off the street?
This app does nothing to resolve this on going problem. At the very least it should incorporate the technology to price-match Priceline.
I hate having to remember my Avis password to access my future reservations. Avis is still not listening to its customers.
Dean Troyer 4/5
By Neptune from Norfolk
It’s helpful to know the car and location cation
App Crash 1/5
This app has worked as should 90% of the time but as of today it is not working at all! I tried to view my current reservation to pick up my car and no information is showing up (current, past nor future rentals). I redone loaded the app and still nothing. A update is needed and quick! I rely on this app every week for travel.
Won’t show my points 3/5
Every time I click on the points area to see my points per rental I get a “validation error”
Validation error 1/5
I was getting an error when trying to look at my activity. So I deleted the app, re-downloaded the app, re-logged in, and I still get the error. Please fix this so that I can verify if my points are posted properly.
Ongoing errors 1/5
By Disappointment sadly
The app offers little in terms of stability or actual information. I press the section to see my points only to get a validation error. No line by line of past rentals either.
El Paso trip 5/5
By Israel JPMS
Love my Avis
They are always professional and helpful
Good app 5/5
Really like this app!
This app won’t allow easy navigation. Also It gives you NO idea how to redeem Avis points. Wish I never went to them for rentals.
Great app! 5/5
By Austin ExPat
Super happy with what I can accomplish with booking rentals, seeing info, changing cars (sometimes) and printing receipts. Wish other travel apps were as good as this one!
App works great, nice updates. 5/5
Easy to use, quick updates, and simple navigation
Awesome functionality to exchange cars! 5/5
Awesome functionality to exchange cars! Thank you.
Great when it works 2/5
You can never see your points. Continuous “validation error”. Still can’t find where to use rewards points on app. Only good thing is the ability to change your car prior to rental. This is usually available once you land at destination site.
By JC Creations
The new app allows preferred members to see the vehicles available, choose and check out all from the app, without walking to the counter! Good work on this valuable app for customers that don’t have a lot of time to spare.
Great app and service
Works great. 5/5
By DellO Rhell 4Me
Much easier than a line
Helpful App 4/5
Being able to choose my car from the app is a nice touch.
Easy to use! 5/5
It only sometimes works and is annoying for renting. Easier to use computer; completely negates usefulness of a phone app
Make tough days a little easier! 5/5
By Lula speaks
One less line is appreciated.
Great App 5/5
Easy to use with logical interface and controls.
Really works, best in the market
Best Car Rental App Available 5/5
Makes traveling easy.
Great app 5/5
Very good app.
I love Avis 5/5
Avis always takes care of me with the tumultuous travel schedule for work and personal travels. I would recommend this company to any and everyone! Thanks for the service you always provide.
App doest work 1/5
It says error every time i try to book fix it
Great app 4/5
By Luv real estate!
Flexible scheduling. Doesn’t give options for offers.
Easy to use! 5/5
App is easy to use and as preferred customer shows when car is ready!
App doesn’t work 1/5
Awful experience...put my information and receive an error each time tried. Then called the Avis number. Given 3 different numbers to call for technical support. Each number dialed reservations! Called 6 or 7 times...couldn’t believe it!
Great app improvements 5/5
Now it’s usable... thank you
Need more info 4/5
Orlando has 2 pickup locations. The app needs to indicate ground transportation A or B
Easy to add days! 5/5
The app made it very easy to add additional days while in Hawaii.