Excellent app 5/5
By Freddy Lacy
Love it. Don't have any issues.
Great app plz add these 2 features 3/5
I love the service
I use it for my photography
but can you please make it so it can read .DNG files.
so I can see what photo it is and be able to download it to my camera roll app
also can you please add a multi select button to download my photos and videos....
you make it so we can upload a lot of photos and videos but have to download 1 by 1
Would be nice if I can make my files into a zip file to send /share and it's easy to download too not to mention it gives a option to put a password on each file
Very Concerning Company, Much Like Their App 1/5
The sync on Mac and Windows is slow. Lots of conflicting files created. Even paying them doesn’t bring faster or better sync.
Why can’t box even keep up with Dropbox? Don’t recommend this service if you want reliability and someone who stands behind what they sell.
Keeps crashing 3/5
After opening the app and attempting to click on a file, it crashes and closes
Works great 5/5
Works great now
Many videos don't play in the app. Many new files say "unable to load this picture" when trying to view them. Needs an update to fix these issues!
Black Font Status Bar + Save Shortcut 4/5
Fix black font on the status bar on sharing (import/export) files screen.
"Save to Box" shortcut would be so useful, don't stay behind! I notice that shortcut in Dropbox and pCloud. Surely, I prefer Box... just add that feature!
Problem with latest update 1/5
App has always been solid, but the latest update seems to have caused a bug with respect to sending documents as attachments. After tapping the share as an attachment icon and opening my default email application, the attachment is not present. Any help in fixing this would be greatly appreciated.
By Alex ramirez el adorador
Can’t use 4/5
I can’t even use it because it can’t seem to recognize decode that it texts me for using a new device. Code comes at least five minutes after I requested and then it doesn’t recognize it. Very frustrating
Constant crashes 2/5
Crashes constantly on iPhone X. On cellular, on wifi, at work, at home, this app will crash endlessly. Frustrating.
They broke the app. Won’t open password protected excel anymore 2/5
Used to work, now it doesn’t. I have emailed them multiple times about this issue and they give me the runaround. I think I may switch back to Dropbox since they have improved things.
Loving Box all the way around from the iPhone app to the desktop browser. I can stay up to date where I am.
“Unable to load this picture” 1/5
About half of my photos on Box that I click on show up blank with the error message ‘unable to load this picture’. Regardless of how long I keep it on my screen. Figure it out!!!! I want my pictures back!!
Battery Hog 3/5
When I first downloaded box I loved it. Then all the sudden it was making me have to sign in every time with the keypad I had it set for my fingerprint sign it. Then all the sudden I started noticing my phone‘s battery was being drained drastically. Thought maybe it was another program I had installed so I uninstalled the other program, and no the battery still kept draining. My husband had installed box on his iPad Pro and on his phone also and he noticed his battery going down fast. Unfortunately we had to uninstall box from our tablets and phones I really like the concept of the app and I hope that you can get this fixed it is a great app and would love to use it.
ALL OF MY FILES ARE GONE!! 1/5
By Jordan Hix
This app used to work, but since last week all of my files are gone and I don’t know how or if I can even get them back! So upset because I trusted this app with wedding photos and important documents. Definitely don’t recommend.
Wouldn’t take much to make this better 2/5
Notifications message is annoying since it says update but there is no update. It’s about as basic as it gets. A notification allowing the creator know if a note has been opened by someone with a link.
Buggy on iPhone X 2/5
By Make it simple
iPhone X version is very buggy. Photos are not downloaded even I click on them. Most of the time only thumb nails of photos are shown and looks distorted. Dropbox and others don’t have these problems.
Tasking in mobile 5/5
Please bring the web app tasking to mobile. Also, the @ mentions are quirky when pulling in names of people who have access to the content.
Add in support for multiple profiles with Touch ID support. I dislike having to log out constantly between work and personal accounts.
Keep the updates coming. Love being able to have all my data with me at all times.
By Long Dararith
Crashes every time. 1/5
By Engineer in Ames
Latest update crashes every time and will not stay open. Requires a new log in. Dec. 17, 2017.
Invalid Login Credentials 2/5
After upgrading for more storage something happened and I couldn’t find any of my files so I logged out and when tried to login in always says Invalid Login Credentials. Please can somebody help because I tried everything even resetting password. Thank you
Crashes when opening PNG 1/5
Whenever I go to a picture the app crashes and forces me to sign back in. App crashes sure. Sign in again? What is going on?
Great app! 5/5
Off all the cloud services, Box seems to work the best. Great job!
No complaints, very reliable 4/5
Box has been very reliable across all my devices. 5 stars for performance and reliability, 3 stars for price with 10GB. Google gives 15 for free. So 4 stars overall.
My cannot-live-without App! 5/5
Box is the backbone of everything I do with my devices.
Useless! Constant crashes and re-logins 1/5
After updating, the app crashed when trying to open any document. It forced me to re-login after each time and it still crashes. Basically useless right now. EDIT: Deleted and reinstalled. Working now but wish I didn't have to do this.
A few problems, almost perfect 4/5
By I R Tobi
Problems that are still here and aren't making this 5/5
-Zooming is still a little wonky (occasionally doesn't zoom in by doubletap) and you might need to troubleshoot by exiting image preview and reentering it.
-Landscape swiping is still difficult and requires you to swipe halfway across the screen when it should be a small flick to view the next file.
Thanks for the update but.... 2/5
By Scruffy guy in La
I like box very much however, there are still sync issues between all devices. Excel for example is a huge issue - repeated messages that say cannot sync. Frustrating. If I’m at a meeting and want to open a file - message states generating preview but says cannot. Repeatedly same error message. I’m looking for another program
It crashes when I try to play a song
I used to utilize this app to save all my important documents. Now it crashes every time I try to open a document, so it is no longer useful. Some of my docs say “blank”, when they definitely are not. Also logs me out every single time. 👎🏼👎🏼👎🏼
Cannot play audio in background 1/5
Before this version, no problem playing audio in the background. Now this cannot be done. Hey BOX ever hear of something called QA and testing?
Not compatible with iPhones 1/5
This app is not compatible with iPhone’s HEIC files. Months have gone by and according to the Community Managers on the forums the Product team does not have any immediate plans to making it compatible. Do not download.
I can view high efficiency photos in other 3/5
I can view high efficiency photos on iOS 10 on your competitor product. Not planning to upgrade any time soon.
Crashes, will not work 1/5
Every time I open a file, it immediately crashes and logs me out.
4.2.3 on iOS 11.2
Would rate higher if it worked 2/5
Just started using this app on my iPad Pro and tried to open my first file - crashed and had to log back in.
Then another - crashed - had to log back in.
Then another - crashed and had to log back in.
I can open some PDFs but Excel and Word docs have both crashed.
Guess what type of docs we use the most?
Crashes constantly and logs out 1/5
By Miggity Mike B
Currently completely unusable on the newest iPad. Non stop crashes and log outs.
Good App 5/5
I highly recommend this App. May God Bless You. John 14:6
No HEIC file preview 1/5
Total dealbreaker, until they fix this > uninstall.
Gradually Changing For The Worse 2/5
By America's App Advisor
I’ve been an iPhone owner since the first day the original iPhone was released for sale in the United States and I’ve used the Box application as long as it is been in existence.
In addition to Box, I also use several other cloud servers including Microsoft OneDrive, Google Drive, Dropbox, iCloud Files and 4shared.
Box was normally a pretty solid App - it performed as stated in the description and I experienced no issues of great importance. But then things began to change, if I had to estimate, I would say it started around the end of the Summer of 2017.
The first issue I had; upon updating the app I discovered ALL my files had disappeared from my device. Obviously, this is unusual for a cloud server and one which I had never experienced before. So I took it in stride and was able to restore everything using my Notebook-PC.
The second issue occurred during the very next app update. And it was the exact same thing repeated. This time I didn’t take it in stride ... I was angry and I contacted Box Support. After telling them of the issue I received an auto-email reply stating they had received my message and would get back to me.
I didn’t hear back for 10 more days, so it kind of slipped my mind. Then the support person who contacted me had a rather flippant attitude and acted as if it were no big deal because I was able to recover everything. After You’ve had to deal with something like this, ‘all‘s well that ends well’ is not something you want to hear.
I tried to impress upon him this wasn’t an issue to be taken lightly because it was time consuming and a major pain in the neck. I don’t think he ever really caught on to the idea that some of us have to manage our time with as much vigilance as we manage our finances.
Once I recovered everything? I relocated everything to my other (reliable) cloud servers. I now store files I consider expendable on Box.
Photos no longer work 2/5
Been using for years but new iPhone photo format doesn’t convert to png when uploaded to box.
Fix that and add ability to back up iPhone photos would make it a 5 Star app.
By نواف الشمري 07
Error on ios 10.1 2/5
Save offline error, add to favourite error..
Iphone 6s+, ios 10.1
By John from dallas
Bring back the ability to clear cache
bad syncing 2/5
syncing can take hours or never happens from phone to laptop
Fast and smooth 5/5
I particularly like the thumb nail feature. It helps me quickly scan through my files and locate what I need at the moment.
Can no longer attach files to email 1/5
Ever since the ios11 update you can no longer attach files from Box to your email!
Update issue 4/5
Since two weeks I am trying to update the app no way, do you know what going on?
By Midfield Thoughts
Search for more than 1 file and it crashes then forced you to re-enter credentials.
Tired of logging in 2/5
I like Box, but lately it keeps making me login. Every time it logs me out, all of my offline files disappear and have to be redownloaded. It's not a crisis but definitely an inconvenience. If this is how it's going to be, at least implement 1Password to streamline the login process...