Great app! 5/5
Off all the cloud services, Box seems to work the best. Great job!
No complaints, very reliable 4/5
Box has been very reliable across all my devices. 5 stars for performance and reliability, 3 stars for price with 10GB. Google gives 15 for free. So 4 stars overall.
My cannot-live-without App! 5/5
Box is the backbone of everything I do with my devices.
Useless! Constant crashes and re-logins 1/5
After updating, the app crashed when trying to open any document. It forced me to re-login after each time and it still crashes. Basically useless right now. EDIT: Deleted and reinstalled. Working now but wish I didn't have to do this.
A few problems, almost perfect 4/5
By I R Tobi
Problems that are still here and aren't making this 5/5
-Zooming is still a little wonky (occasionally doesn't zoom in by doubletap) and you might need to troubleshoot by exiting image preview and reentering it.
-Landscape swiping is still difficult and requires you to swipe halfway across the screen when it should be a small flick to view the next file.
Tasking in mobile 5/5
Please bring the web app tasking to mobile. Also, the @ mentions are quirky when pulling in names of people who have access to the content.
Keep the updates coming. Love being able to have all my data with me at all times.
Thanks for the update but.... 2/5
By Scruffy guy in La
I like box very much however, there are still sync issues between all devices. Excel for example is a huge issue - repeated messages that say cannot sync. Frustrating. If I’m at a meeting and want to open a file - message states generating preview but says cannot. Repeatedly same error message. I’m looking for another program
It crashes when I try to play a song
I used to utilize this app to save all my important documents. Now it crashes every time I try to open a document, so it is no longer useful. Some of my docs say “blank”, when they definitely are not. Also logs me out every single time. 👎🏼👎🏼👎🏼
Cannot play audio in background 1/5
Before this version, no problem playing audio in the background. Now this cannot be done. Hey BOX ever hear of something called QA and testing?
Not compatible with iPhones 1/5
This app is not compatible with iPhone’s HEIC files. Months have gone by and according to the Community Managers on the forums the Product team does not have any immediate plans to making it compatible. Do not download.
I can view high efficiency photos in other 3/5
I can view high efficiency photos on iOS 10 on your competitor product. Not planning to upgrade any time soon.
Crashes, will not work 1/5
Every time I open a file, it immediately crashes and logs me out.
4.2.3 on iOS 11.2
Would rate higher if it worked 2/5
Just started using this app on my iPad Pro and tried to open my first file - crashed and had to log back in.
Then another - crashed - had to log back in.
Then another - crashed and had to log back in.
I can open some PDFs but Excel and Word docs have both crashed.
Guess what type of docs we use the most?
Crashes constantly and logs out 1/5
By Miggity Mike B
Currently completely unusable on the newest iPad. Non stop crashes and log outs.
Good App 5/5
I highly recommend this App. May God Bless You. John 14:6
No HEIC file preview 1/5
Total dealbreaker, until they fix this > uninstall.
Gradually Changing For The Worse 2/5
By America's App Advisor
I’ve been an iPhone owner since the first day the original iPhone was released for sale in the United States and I’ve used the Box application as long as it is been in existence.
In addition to Box, I also use several other cloud servers including Microsoft OneDrive, Google Drive, Dropbox, iCloud Files and 4shared.
Box was normally a pretty solid App - it performed as stated in the description and I experienced no issues of great importance. But then things began to change, if I had to estimate, I would say it started around the end of the Summer of 2017.
The first issue I had; upon updating the app I discovered ALL my files had disappeared from my device. Obviously, this is unusual for a cloud server and one which I had never experienced before. So I took it in stride and was able to restore everything using my Notebook-PC.
The second issue occurred during the very next app update. And it was the exact same thing repeated. This time I didn’t take it in stride ... I was angry and I contacted Box Support. After telling them of the issue I received an auto-email reply stating they had received my message and would get back to me.
I didn’t hear back for 10 more days, so it kind of slipped my mind. Then the support person who contacted me had a rather flippant attitude and acted as if it were no big deal because I was able to recover everything. After You’ve had to deal with something like this, ‘all‘s well that ends well’ is not something you want to hear.
I tried to impress upon him this wasn’t an issue to be taken lightly because it was time consuming and a major pain in the neck. I don’t think he ever really caught on to the idea that some of us have to manage our time with as much vigilance as we manage our finances.
Once I recovered everything? I relocated everything to my other (reliable) cloud servers. I now store files I consider expendable on Box.
Photos no longer work 2/5
Been using for years but new iPhone photo format doesn’t convert to png when uploaded to box.
Fix that and add ability to back up iPhone photos would make it a 5 Star app.
By نواف الشمري 07
Error on ios 10.1 2/5
Save offline error, add to favourite error..
Iphone 6s+, ios 10.1
By John from dallas
Bring back the ability to clear cache
bad syncing 2/5
syncing can take hours or never happens from phone to laptop
Fast and smooth 5/5
I particularly like the thumb nail feature. It helps me quickly scan through my files and locate what I need at the moment.
Great app plz add these 2 features 3/5
I love the service
I use it for my photography
but can you please make it so it can read .DNG files.
so I can see what photo it is and be able to download it to my camera roll app
also can you please add a multi select button to download my photos and videos....
you make it so we can upload a lot of photos and videos but have to download 1 by 1
Can no longer attach files to email 1/5
Ever since the ios11 update you can no longer attach files from Box to your email!
Update issue 4/5
Since two weeks I am trying to update the app no way, do you know what going on?
By Midfield Thoughts
Search for more than 1 file and it crashes then forced you to re-enter credentials.
Tired of logging in 2/5
I like Box, but lately it keeps making me login. Every time it logs me out, all of my offline files disappear and have to be redownloaded. It's not a crisis but definitely an inconvenience. If this is how it's going to be, at least implement 1Password to streamline the login process...
functions broken 3/5
First, App Support link in iOS App Store leads to Safari error about too many redirects. Wanted to report app issue but can't, of course.
Second, app persistently presents New Notifications Available message when opening app notifications settings. Message instructs to update app in order to see New options. However, app is as up to date as iOS App Store allows.
App and Box drive are OK. Have to use because of employer.
Tagging people doesn’t work 3/5
Seems like the only person who can be tagged when using the Box app is the user who is logged in. No way to @-tag any others with access even if you know proper spelling of names. Frustrating until fixed. Many times I wait until I’m back at desktop or web to upload comments.
Does not open Excel files anymore... 3/5
...unless you have it open in the Excel app. Otherwise I think this app is much better than OneDrive I also use for work. I would use Box for everything if they provided more space without a monthly fee.
Failure offline downloading!!!! 1/5
Failure offline file downloading!!!!
By Some teenager :)
I really expected better from Box. The app is laggy and buggy when playing music, watching videos, and viewing photos... I’m using iPhone 7 Plus with 80 gigs left, so it wouldn’t be my phone’s problem. Plus other apps run well. Hope y’all make the app better.
By Auburn hater💔
DO NOT USE!
I have to use this app for my work and it always shuts down in the middle of my class and logs me out! The most frustrating thing ever. Also the new updates almost never load all the way the first time. Have to download it over and over again.
The problems seem to be ongoing..... 2/5
Version 4.2.3 still asks me to log-in from time to time. Also, the app seems to hav difficulty successfully downloading and saving folders for offline access.
Will not update app 1/5
The app shows up in the list of updates in the iOS 11 AppStore, but it just spins for many minutes, then stops. That has been going on for three days. Other apps have updated fine during that same period.
Sign out 1/5
The app always signs out by itself hopefully the next update fixed that problem
A fix is needed since update, UPDATE 4/5
The team at Box fixed the sign in issue, once again, a great app.
This was a great app, but now since update it keeps logging my out, several times per day. Please fix and I will go back to 5 stars.
Defeats the purpose 1/5
I can’t save, favorite, or download a single file/folder about 90% of the time. I even deleted and re downloaded the app. My job uses this app to store some tech sheets. If I ever want to download a tech sheet I have to hunt down the link for it and then open it up in box. After that I have to open each individual file in Adobe. Beyond frustrating, and makes this whole app pointless.
Full of bugs ever since redesign of app 2/5
The app was essentially flawless until they decided to redesign the app. Now, there is nothing but problems and bugs with every single update. Think Microsoft changing their best OS of XP to the windows vista OS. Please return to previous bugles app.
Works but misses basic upload features 2/5
By Tyson C
Every other file manager app (like Dropbox) has implemented the option to choose whether you upload .jpg files or the new .HEIC files. Why has Box completely ignored this new need?
Pretty decent 3/5
This app does what it advertises, my only problem with it is that is signs me out every time I close the app, so I need to log in every single time I want to go in and look at my files. Other than that this app performs as expected.
Something happened 3/5
Something happened, and a five star app went to a two or three star app. Thankfully, it appears that I don’t have to login each time I open the document. However, many of my pictures will not show now. Something is wrong with this new iteration. This has been a stellar app, and no doubt will continue to be, but somethings wrong with this version.
Must sign in over and over and over. 2/5
Since iOS 11, I have had to sign back into the app every time it Is reopened. To be clear, if the app is not fully closed, there is no problem. But leaving the app open all the time defeats the extra security layer of Touch ID or an extra code. This behavior never occurred prior to iOS 11. Please fix!!!
why is it when i don’t internet it signs me out and then i gotta update my music all the time it’s very annoying. hopefully you fix this problem and i’ll write a better review 🙄😑😡
Can’t save down files 3/5
Still love this app but for some crazy reason I can no longer save photos back to my phone. It’s like the download/ save function is missing. What am I missing
Never displays photos 1/5
Don’t use Box for photos on your phone. The app never displays them, which defeats the whole purpose. All you’ll see is a green placeholder icon. It’s not once in awhile, it’s always.
This is when it’s on LTE or WiFi with a solid connection and other apps are working just fine. Use Mega, Shoebox, Mediafire,...pretty much anything else.
Continually requires login 1/5
Box iPad app keeps requiring log-in even though set up for security code and finger print ID. Very annoying... More annoying is complete lack of response from Box to address this. Does anyone at Box care? It’s been a couple of weeks with no response. Very disappointing...
Created more problems 1/5
I don’t know what they did but yesterday’s update has locked me out of Box which was a great tool until now. I use it constantly all day long at work and share files with my team. Now NOTHING!!!! I’m praying they fix their fix soon.