Unhelpful when changes occur... 2/5
This app is only useful when the bus is running normally, and after a few weeks it's unnecessary. It would be much more helpful if we could still track our child's bus when they have to switch buses (due to mechanical issues, etc) or if we could be notified via the app when they are running late,
We should update it manually 2/5
I like the app,, but there's only a few times that I can actually use it. When I moved my old address was still being used on the app and didn't update itself until months later. And when my bus was constantly being worked on in the shop we had to use a sub bus and that didn't show up on here either, it just showed that my bus was sitting at the bus yard. So, I think we should be able to see all the buses for our area, or, we should be able to update it manually, like put in our new address or our sub bus
The bus my child is actually on and the bus the tracker says they are on are completely different. Worthless!
Like it but I have one issue 2/5
I would have given it a five star but it's not accurate. The bus that is assigned to my kids route for the past few weeks has been parked. So I really can track the bus if it doesn't move so this app is really unless. I could track my kids phone but I'd rather use the app cause it's quicker. So hopefully it can get fix.
Helpful, but one annoying detail 4/5
By Book lover 79
The app always opens to a map of the entire Western Hemisphere. It takes about ten 2-finger pinches to zoom in and see where the bus is. It would get 5 stars if it opened on a neighborhood scale centered on the current location of the bus.
Fix it!!! 1/5
I rely on this to make sure we know when to leave for the bus stop. Very inconvenient that it has not been working. "Too many HTTP redirects"?
By WH Mom
Great app except when it crashed this week (too many redirections). For anyone still having problems, uninstall and then reinstall and it should work.
PLEASE FIX THIS APP! It used to be the best app, now it doesn't work. I would have given it 5 stars if it still worked!
PLEASE FIX THIS APP!
Please fix!!!! 1/5
I relied on this a ton. It used to work so well! Does not work at all anymore.
This app works awesome sometimes, and sometimes not at all. And when they do actually do maintenance to fix it, it's when the buses are bringing the kids home! Pick a better time to do maintenance!
Worked well for a while and now doesn't work at all!
Durham Bus tracker app 1/5
By Miriam Cox
This app is atrocious. If you received a letter in the mail about an app you have to download that helps u track down your child's bus, the instructions given to u doesn't match the setting-up process in the app.
Can't even register in this app. Following the directions and it says unable to register. Could not open connection.
Worked for 1 day and then stopped. Don't waste your time.
A solid basic app 4/5
Working well here in Albany, NY. Bus position within 30 seconds of realtime
High hopes, BIG disappointment 1/5
We are in our third week of school and the app has yet to show us the location of my child's bus. It also has the wrong pick-up time listed. The bus picks up a full 10 min prior to the time listed.
Working great so far 5/5
So far this is working well - very convenient
Still. Not. Working. 1/5
By Monica 48168
Northville public schools tells me the only way to get timely information on late busses is to use the app, however my kid's morning bus isn't loaded. The school transportation department says it's an app issue, not the schools problem. And I get no response from the app.
A little better than the previous review I read. It could find my student, but no bus route was found. Useless.
How ridiculous to make an app that doesn't work! 👎🏾
Use to was 3/5
It worked at first when my kids were in 5th grade. It was a decent app and it worked. I say that because I used it. However, starting this new school year it will NOT find my kids "student can't be found". So if designer or Durham cares, THEN FIX IT!
Don't bother 1/5
It doesn't work and neither does the website. Had to call three different people just to find my child's bus number. Not a lot of faith in this company.
Worthless - 'Cannot Find Student' 1/5
I've got 2 kids who ride the bus to and from school. I enter the state, city, each kids student number and last name... To only get the error of cannot find student.
No wonder our school system is trying to leave Durham Bus service. Late busses, numerous breakdowns, fueling issues. This app would have been nice to see when the kids' bus would arrive because they are so sporadic with times, but like everything else with Durham, this doesn't work either.
Durham: if a company rep is reading this - your business practices are broken, just like this app and your busses.
It works great but it can be better 4/5
I wish there were options to be alerted when the bus is 5 minutes away and already passed. Other than that, it's great
Good idea. Poor execution. 3/5
Bus location doesn't update often enough for this to be truly useful.
This app is completely useless.
Doesn't work!!! 1/5
What good is a bus tracker that doesn't provide accurate updates of where the bus is in real time?
It worked great for a week or two, but now I keep receiving errors no matter what I do! I tried deleting app and reinstalling. I tried adding my daughters info again, and nothing seems to be working. I emailed Durham but never heard bad.
Love it! 5/5
I don't understand the negative reviews. I did have a hard time the first few days but I think it was just a few bugs until they could get it fully operational for the new school year. But love that I can track the bus and see if we missed it or not or if it's running late, etc. definitely a great tool!
I don't know how one person can get this app to work? It won't load my son's route at all for the new year. I tried uninstalling and reinstalling it didn't work.
Fantastic app... 5/5
...and great idea! Soooo happy they have implemented this! Not sure about all the negative reviews, my app works perfectly so far. Can't wait to check it in motion tomorrow! But I can see where the busses are even now. Now...if some of the live people in the office could be as efficient and knowledgable that would be great! I'm so happy I don't have to call those people. :)
The app doesn't work at all. Says my student cannot be found. Nice try Durham.
Won't do anything
Does not work 1/5
Have been trying to register for several days and it says unable to connect to server. If you go to the company website and click on “Contact me” it sends you to a page asking if you want to sell your bus company to them. Not pleased.
Not working 1/5
I can't even register an account. App must not be working for the new school year.
Does not work at all.
Not in Memphis Tennessee yet 3/5
When will it support Memphis City Schools?
I don't know how well it works because I don't live the only 4 states they have
Bus route change 3/5
Does the child's bus route get updated in this app when they move and it's changed with the bus company? My son is showing on this app as his old bus route,
Great app 3/5
Great app when will Connecticut support this?