This is bad 2/5
Customer service is outsourced so beware. The app has issues with how or if it will work properly. The sent file did not display the actual documents I sent. The app failed to send the fax on multiple attempts. There was an advertisement fax in my sent file...with the time stamp of the fax I sent. This is a mess.
Worst App. Don’t waste your time or money! 1/5
I downloaded the app to my Apple iPhone. Thereafter, I setup the account as instructed. The I attempted to use the fax function for different fax numbers and all I got was “Unsuccessful Fax Transmission”. Thereafter, I canceled my subscription and I was still billed for the app that did not work for me at all. Please take the time to try something else.
The make cancelling hard 1/5
By efaxed to the max
You cannot cancel on their website. Their chat reps are always busy. I can't reach them on the phone. They make canceling very hard.
Frustrating & disappointing 1/5
The signed_doc folder doesn’t exist on my app. I also had a couple of other issues that I could resolve after 4 hours in “discussion forums” which is what the generic email reply tells you. I wrote 4 email and call customer service today to no avail. I canceled the subscription and asked for a refund since it’s less than 12 hours since purchase and they had supposedly had a promo for 30 days free. The guys said I should ask Apple to refund my $16. Well consider it a donation, if you treat people like this then you’re uncivilized & uncultured.
Faxing as I type a Review 5/5
By Niecey is the Truth!!
I figured while waiting for my confirmation why not write a review, I LOVE IT!!! Soooooo coveint, right from my IPHONE, I can send a fax, his will be my second time using it, but the first 1 went well!!
Excellent service reliable 5/5
I have used efax for about 3 yrs and I'm very pleased
Its a great app! I love i can send faxes from my phone or email!!!!
Much appreciated 5/5
Thank you for this wonderful app. Keep up the good work.
Sooo simple and efficient!
Best Fax service 5/5
By Name me too hard
This is the best Fax service I have ever had
I love the simplicity and convenience of this app and being able to fax with minimal effort.
SHADY SCAM 1/5
Yes, this app works just fine to send fax. However, they make it impossible for you to cancel. They claim to not have your credit card number on file. They continue to charge you and when you're locked out of your account, they give your account to another user all while still charging you. They have you "verify your account" by emailing their "tech support" and while trying to "test email" them they hang up on you. Very impatient, snobby customer support agent who isn't helpful at all and doesn't want to get penalized for causing the company a lost "customer." Stop charging me, I don't use this service anymore and I have already cancelled.
Updated app not working. 1/5
The new app does not update the sent fax pages. When you click on the latest fax sent it shows faxes from 5 years ago. Resetting or removing app and reinstalling does not help.
App was working great before they design doing and improved app.
Easy to operate 5/5
Makes faxing convenient
Not happy with it 1/5
My received faxes work great. My sent on the other hand, for some reason shows that it sent my received faxes, instead of the attachments and cover letter that I sent. Which makes me look completely incompetent and unprofessional. Not sure why it would pull those when I never saved them to my computer at all.
I love it 5/5
I was impacted by the hurricane in Houston.
I am jumping through hoops with FEMA my insurance and this is so convenient and takes so much stress off of me.
I'd recommend this app to anyone!
How about you guys charge only once. Jeez.!! 3/5
By Faisal Mostwanted
Go for it if you are willing to pay 16 dollars every month
A +++ App 5/5
Easy to use. It works. Makes faxing simple from your iPhone
This is very easy and convenient to use. Great to have the ability to send a fax wherever I go.
5 stars 4/5
EFAX works great!
Efax for a great work 5/5
Efax a mobile fax to complete your personal and business needs
Great app 5/5
Very convenient, easy, user friendly, love this app, I would recommend it to everyone
Convenient App 5/5
I use this all the time. I have a home office and love that I can just send a quick fax using my phone.
Love eFax! 5/5
I have used eFax for years and love the convenience, the app continues their quality service!
So great for busy professionals 5/5
By Bryna S.
Writing faxes in the car between clients for my home-visiting lactation consultant business reduces my admin work load a ton. So happy!
Great App 4/5
Awesome service! 5/5
I have always used the online version and this was the first time using the app! I must admit I'm in love with how easy it was to use.
The Best eFax Service 5/5
I've been using eFax for three years and very happy with them. Unfortunately there are too many companies and business professional who still use fax so this is why I have eFax. It's easy and fast to use. You do need an account with eFax so go check them out.
$16 to use! Only free to look at there billing page 1/5
This Service is only free to download and look at a prompt that tells you that you need to pay 16 USD to use at the app.
Excellent with few exceptions 4/5
By Babs and Bosco
I'd give it 5 stars except large faxes in excess of 100 plus pages often get dropped for some reason and one must try it again. Otherwise, this is a huge convenience! Love it.
Convenient and useful 5/5
EFax has been the go to online fax service for many years. The continuous improvement and added features of their services and app keeps me in step with the fast moving operational tempo of today's business environment. I am effective anywhere, anytime, as long as I have connectivity.
Fax with ease 5/5
By Queenof Spade
EFax has made send a fax some much easier because instead of searching for a fax machine when I'm on the go, I can just snap a picture and use my tablet!
Fast and works! Can also use on PC or MAC
Doesn't work 1/5
Downloaded this and created an account for a one time fax usage because who uses a fax machine anymore... and of course the one important time I need to use it. Nothing comes through. Tried multiple times. Never received a thing.
Life on the go fax 5/5
Love this app. Works on my iPad and S8 perfectly. I don't have to be stationed anywhere I can be out on the road and handle business asap. Love this efficiency app.
Real timesaver! 5/5
So far this app is working as advertised and although some people say it's pricey, I would disagree- I was spending far more time and money going to the office store and paying them to fax things for me. It's actually saved me quite a bit. Relatively easy to use too! No complaints at all😎
The Best 5/5
I love eFax... I have it on all of my devices... Genius app!
I Love efax! 5/5
This app is great! I've been using it for almost a year now and I use it for business and personal. Very versatile, I can take pics of docs using my phone or iPad and I also use the app on my desktop or scan and fax from desktop. I send faxes from all over, office, home, for friends & family. It's made my life much easier without having to go to my local office supply store and pay outrageous fees for faxing. I will say a year ago it wasn't as good as it is now, if you tried it a year ago and didn't like it I recommend giving it another try. I always recommend to anyone needing a good fax app. Thanks efax, you will continue to have our business
Efax is a winner 5/5
Sending faxes is effortless and customer service is outstanding! Buy the service you won't regret it!
So far so good 5/5
By Leon 7720
I haven't had really any problems I don't use it a lot but it comes in handy
No Inbox? 1/5
By Dr. J.O'R.
App only has ability to compose a fax. No inbox to be seen anywhere even though the badge says there are 9 faxes in the inbox.
major improvement 5/5
app is now a lot more stable and easier to use! i love that i can see my inbox right away and create a new fax on the same screen without having to go back to a menu. new side menu is well organized, too!
Best app ever! 5/5
By merritt Mck
I have used Efax for years and never had a problem. I can even send a ax to myself and then I have a scanned PDF to send to there, which is very convenient.
What happened to printing ?? 3/5
The last version gave me alerts, and allowed me to wirelessly print from my iPhone. I can edit and forward new received faxes easily enough.
But if I want to print a hard copy, no can do😔
Easy to use. 6 months no problems. Great job.
Great App! 5/5
Great App. Would recommend to coworkers.
Must Have App!!!! 5/5
This update brings a refreshing look and it even streamlines my tedious task of Faxing.
Great Update! 5/5
The new update brings simplicity and less crashes. I find the look of the app to be refreshing and modern for those of us who still fax. Great Job j2!!!!
The old fax documents disappeared after the most recent upgrade!!!!