BEWARE! Shady company! 1/5
I had the app for a month for the free trial. I only needed to send one fax. I cancelled my subscription and even got a confirmation number and email and I still am getting charged monthly!!!! Customer service has been so rude and incredibly difficult to work with because of a language barrier and bad attitude. Pick a different app for your faxes and don’t risk it!
Attachments Not Getting Faxed 1/5
I have tried four faxes with cover page & attachments. Of those, 3 sent only the cover page and not the attachment. I could see the attachment before sending. What is the trick to making this work?
STEER CLEAR 1/5
AWFUL! There free trial is such a scam, once you cancel your ‘free trial’ they continue to bill you outside of ITunes. No, you won’t get a refund. The key is you’re supposed to call some number (good luck) and cancel that way. Ridiculous. Do yourself a favor and use something else.
Outrageously Expensive 1/5
16 a month is way to expensive no thanks
Works perfect 4/5
Just started using Efax. A friend referred me. The only thing I need is Efax to have a PDF converter built in. I am not tech savvy so forgive me if it has that capability. But as of now- I like it a lot and works great.
Poor app doesn’t work properly 1/5
pay... we would have paid if the app was good...
Infuriating to use 1/5
There is no way to select photo quality so almost all faxes error out saying that the attachment is to big.
Hard to cancel - SCAM ALERT 1/5
I canceled my account and a few weeks later I was charged. SCAM! They make it difficult to cancel. But there is hope! You can unsubscribe through your settings and apple with talk you through it. I am getting a refund!
I hate EFax 1/5
By Mik JH's
I do most of my business via email I only need a fax once every few months so I thought this would be great for me but I guess because I don’t use it I always get locked out
Rip off 1/5
Somehow my account is inactive even though I have paid for past five months. Called efax and man said he won’t refund or activate my account.
Mr gregg matxhton 5/5
Efax keeps getting better. 5/5
Great app. I've been using Efax for years to send faxes by email on my desktop. The app lets me send and view faxes on my phone and IPad when I'm away from my office. The finger signature feature is very convenient.
Great find 5/5
Very user friendly and such a life saver in this day and age of not having a fax machine!
Some GOOD Some BAd 3/5
I would like to have the ability to block a number for fax coming in. I work in healthcare and a hospital sent me "multiple" faxes over 2000 pages...I literally could not get that number to quit faxing the chart to me. Of course I went over my my limit of what I pay for to use e-fax. I was being charged per paper...cost was growing (over $200)! I called customer service for help and was told I should close my account for a few weeks until issue resolved (2 weeks of not getting fax...really?) I was at a loss "simple fix allow me to BLOCK a number"
But I do receive faxes and able to send without difficulty...great tool when your an on the go midwife.
Doesn’t work 2/5
By Tha Chikin
I thought eFax would be a trusted app because I have used them on a desk top for years. Not so much through my phone. Sent a fax several days ago, and it wouldn’t go through. Didn’t tell
Me the reason just “not sent”. Tried again today and it did not send the attachment. I checked that PDF WAS attached before sending too. It only sent the cover page. Cover page is great but I didn’t need to send a cover page, I needed to send a DOCUMENT.
It did have the ease of use, that is why I gave it 2 stars.
So far so good. You get what you pay for. 5/5
I pays to pay a few bucks.
Reliable Performance !! 5/5
This ap is so user friendly and connivence is remarkable. I can obtain a fax, save it, or printout fro my home. I rather manage this ap on my cellphone versus my laptop. Highly recommend!
Works great 5/5
I use this for our business and love that I can fax no matter where I am located.
Total scam 1/5
By Enroscado do Brooklyn
The app doesn’t explain that you have 30 days to use it for Free after downloading it nor that the 10 monthly free pages is just to receiving faxes not to send it.
I downloaded the app in January 2017 and tried to use it in October 2017. Before I even send my first fax I was required to upgrade to a paid subscription for $16,99 monthly charge. The customer service is barely trained to answer questions about the app let alone solving problems.
Works very well 5/5
Works as designed. I’m happy with my purchase. I don’t think there a better fax app out there. Thank you.
Horrible HORROR-ible 1/5
Wow. Customer service just hangs up on you. I called them 3 times to get help, because I wasn't receiving faxes. I had already paid $50 for around 6 months of service and hadn't been receiving the faxes people say they sent me. How unprofessional is that. I called and was hung up on two out of the 3 times. The 3rd time instead of asking for help I told them to just cancel my service. I don't have time to deal with a company like that. They also refused to refund me the money that I paid even though I hadn't received faxes. A simple test fax would show you that something is wrong with their system, because the faxes don't go through. Horrible.
This is bad 2/5
Customer service is outsourced so beware. The app has issues with how or if it will work properly. The sent file did not display the actual documents I sent. The app failed to send the fax on multiple attempts. There was an advertisement fax in my sent file...with the time stamp of the fax I sent. This is a mess.
Worst App. Don’t waste your time or money! 1/5
I downloaded the app to my Apple iPhone. Thereafter, I setup the account as instructed. The I attempted to use the fax function for different fax numbers and all I got was “Unsuccessful Fax Transmission”. Thereafter, I canceled my subscription and I was still billed for the app that did not work for me at all. Please take the time to try something else.
The make cancelling hard 1/5
By efaxed to the max
You cannot cancel on their website. Their chat reps are always busy. I can't reach them on the phone. They make canceling very hard.
Faxing as I type a Review 5/5
By Niecey is the Truth!!
I figured while waiting for my confirmation why not write a review, I LOVE IT!!! Soooooo coveint, right from my IPHONE, I can send a fax, his will be my second time using it, but the first 1 went well!!
Excellent service reliable 5/5
I have used efax for about 3 yrs and I'm very pleased
Its a great app! I love i can send faxes from my phone or email!!!!
Much appreciated 5/5
Thank you for this wonderful app. Keep up the good work.
Sooo simple and efficient!
Best Fax service 5/5
By Name me too hard
This is the best Fax service I have ever had
I love the simplicity and convenience of this app and being able to fax with minimal effort.
SHADY SCAM 1/5
Yes, this app works just fine to send fax. However, they make it impossible for you to cancel. They claim to not have your credit card number on file. They continue to charge you and when you're locked out of your account, they give your account to another user all while still charging you. They have you "verify your account" by emailing their "tech support" and while trying to "test email" them they hang up on you. Very impatient, snobby customer support agent who isn't helpful at all and doesn't want to get penalized for causing the company a lost "customer." Stop charging me, I don't use this service anymore and I have already cancelled.
Updated app not working. 1/5
The new app does not update the sent fax pages. When you click on the latest fax sent it shows faxes from 5 years ago. Resetting or removing app and reinstalling does not help.
App was working great before they design doing and improved app.
Easy to operate 5/5
Makes faxing convenient
Not happy with it 1/5
My received faxes work great. My sent on the other hand, for some reason shows that it sent my received faxes, instead of the attachments and cover letter that I sent. Which makes me look completely incompetent and unprofessional. Not sure why it would pull those when I never saved them to my computer at all.
I love it 5/5
I was impacted by the hurricane in Houston.
I am jumping through hoops with FEMA my insurance and this is so convenient and takes so much stress off of me.
I'd recommend this app to anyone!
How about you guys charge only once. Jeez.!! 3/5
By Faisal Mostwanted
Go for it if you are willing to pay 16 dollars every month
A +++ App 5/5
Easy to use. It works. Makes faxing simple from your iPhone
This is very easy and convenient to use. Great to have the ability to send a fax wherever I go.
5 stars 4/5
EFAX works great!
Efax for a great work 5/5
Efax a mobile fax to complete your personal and business needs
Great app 5/5
Very convenient, easy, user friendly, love this app, I would recommend it to everyone
Convenient App 5/5
I use this all the time. I have a home office and love that I can just send a quick fax using my phone.
Love eFax! 5/5
I have used eFax for years and love the convenience, the app continues their quality service!
So great for busy professionals 5/5
By Bryna S.
Writing faxes in the car between clients for my home-visiting lactation consultant business reduces my admin work load a ton. So happy!
Great App 4/5
Awesome service! 5/5
I have always used the online version and this was the first time using the app! I must admit I'm in love with how easy it was to use.
The Best eFax Service 5/5
I've been using eFax for three years and very happy with them. Unfortunately there are too many companies and business professional who still use fax so this is why I have eFax. It's easy and fast to use. You do need an account with eFax so go check them out.
$16 to use! Only free to look at there billing page 1/5
This Service is only free to download and look at a prompt that tells you that you need to pay 16 USD to use at the app.