Always reliable. 5/5
I’ve consistently been impressed with dependable the Fandango has been over he years.
By Holmes and co.
I have never had a problem 5/5
This is how we buy our tickets to the movies every time. There is also no hassle if you can’t show up. They give you an option to receive a full refund or a credit.
Nice ordering tickets in advance 5/5
By Edison the spiritual explore
Breshly to have your seats and literally bring your cell phone and Sean the ticket
Good app but still buggy 2/5
Keep getting "commander skywalker do you copy" page even when I'm fully connected to the internet.
I’ve always loved the Fandango app, but the app is just slow and a little clunky. Other than that, it was pretty easy to use.
Gift cards don’t work 2/5
Tried to use gift cards, just would not allow me to use, tried 13 different times.
Black panther movie 4/5
Easy to use and convenient
No idea where the front of the theater is 1/5
By Jimmy bl
This is the second time in a row I misinterpreted where the front of the theater is with this stupid app. Give me a clear indication. I'm not an idiot so it's not me
My fandango account 5/5
I love it!!!
Log in 1/5
Won’t let me log in or reset my password. Won’t let me create a new account. Doesn’t do anything.
By I <3 1Direction!
Easy & convenient - great app
By Donne Whizbange
When in doubt, pull Fandango out!!
Gift Certificates and CSAT 2/5
By KC Will
1. The app is not built to load and track gift card balances, only to use them as currency per transaction. You need to keep the card and PIN separately.
2. Customer service is a 60+ minute wait for a chat session that left the issue unresolved.
I love this app and always use it to Find the best movie times.
The only thing that could make it better is if I could set a reminder on the app to let me know when a movie I want to see is released. So that way I’m alerted to go see the movie I’ve been waiting to see! Would be awesome!
Other then that the app is amazing and will forever be a fandango user!
Regal Harborview 5/5
Got my tickets online and reserved my seats while on the go! No standing in line. Go Fandango!!!
~Old Retiree :-)
Just ok 2/5
By Gino T.
I am a first-time user, and I don’t know how to put my gift cards on my account in the app. If there is a way of doing that I would’ve given it five stars.
App with Ease 5/5
By RN 43
I’ve always enjoyed using Fandango. It is very user-friendly for people of all ages to use with ease. It makes going to the movies more enjoyable because Fandango = NO long lines!!! Standing in lines is annoying and Fandango removes the annoyance of Lines. Thank you fandango for being awesome!!
Third party gift card use... what’s the point?!?
I MIGHT NEVER USE THIS APP AGAIN!! 2/5
I ordered a movie on fandango and, to my mistake, accidentally ordered for a 3D which makes me dizzy. I wanted to exchange it for another theatre but was told since I bought the ticket on fandango I had to do the return on fandango. I've returned tickets before through the app and never had a problem but since it was technically after showtime I wasn't allowed to do a return. I didn't even want my money back though I just wanted to exchange it for a different theatre which would've been cheaper anyway. I can understand no refunds after showtime but exchanges should still be optional. Especially during a grace period it was literally 2 minutes after the showtime the theatre wasn't even open yet. So that's a waste of $50 I'm going to have to repay now to see it at the same theatre, the same night just in a different room.
You need an ad to watch an ad👎 1/5
I thought movie trailer was an ad to watch the movie.
Great App! 5/5
Great App! Great App! Great App! Great App! Great App! Great App! Great App! Great App! Great App!
Easy breezy convenient
Convenience Fee 4/5
Love Fandago, but for ALWAYS using this to purchase all movie tickets a no-convenience fee from time to time would be nice.
Very convenient. 5/5
Nice! First time user. When I bought tickets, it put the tickets right in my iPhone’s wallet app to be scanned at the theater.
Best of all ... I was able to use APPLE PAY seamlessly, so it was an easy & secure transaction. Loving it.
My go to app for theatre events 4/5
Linked with apples passbook this app makes it seamless and paperless. Keep up the good work.
Fandango Gift Cards 5/5
We get these for Christmas from our children. Love the convenience, thank you!
By Ms Magagle
Awesome, easy, and simple.
Black Panther Purchase! 5/5
By Twitter: @escobar510
Fandango made purchasing my tickets to Black Panther quick and easy because that line was incredibly Longgggg to buy tickets!!!
Great app. 5/5
Makes movie going so much easier!
Love this app 5/5
By Anne Spendlove
I use this app every time I go to a movie! Makes things so convenient!
Works but not user friendly 3/5
If you make one mistake you have to start all over. The app does not allow you to go back.
Always great service!!!
SUPER Easy to Navigate 5/5
AWESOME!! This app is easy to go through the steps to purchase movie tickets. I am able to use multiple methods of payment, such as a gift card, a rewards card, and credit card in one transaction. Also, I can save my tickets/ confirmation in my wallet on my phone.
By Mountain Sunshine
Great app highly recommend
Convienence Fee 1/5
Won’t load 1/5
Won’t load past the first introduction part.
Screw Fandango 1/5
Thanks fandango, fo buying and then ruining the Flixster app.
Conveniece fee is ridiculous 1/5
You are getting my money instantly safely then why are you charging convenience fee ?
Fees too high! 1/5
The app works well but I’m getting tired of spending 10’s of dollars to use it. The “convenience fee” is absurdly high. I could see $1 or $2 per transaction, but per ticket?
Use it most the time 5/5
By Cutler Construction
Been using Fandango for years!
Cannot load a gift card balance to the app 1/5
App is useless without this feature. You can’t load your gift card balance to the app you have to keep the physical card and use it at the time of purchasing a showtime. The movie industry is dying and instead of making it more convenient Fandango refuses to implement this feature because it would mean more gift cards would get used instead of lost. I don’t want your stupid card in my wallet so instead of enjoying fandango I consider it to be a garbage company that would rather make a few extra dollars off lost gift cards than provide a quality service to their customers.
RoosterVision Promotion Marketing 5/5
Convienant and easy 👍🏻 4/5
I enjoy this app for new release movies or when you know it's going to be a crowded sold out show, you can get your tickets in advance and not worry. The 'convenience' fee is disappointing because the price of tickets to movies is ridiculous even without those fees 😢
App Slows Down 1/5
Your app seems to have some sort of memory leak, or a rogue process that forces me to have to quit the app and relaunch it when I look at different movies. I’m on an iPhone 8, and this happens often with your app.
Also, your convenience fees are too high. I’d say if you stuck below the 5$ threshold, you’d find more people using your services for movie tickets. I understand enough about economics to know that you probably tried different amounts and kept raising it until you started seeing a significant drop off, but you have to also consider customer loyalty and satisfaction. Once you know what people are willing to pay, you should work to find out what people believe to be fair to pay.
Do not like 1/5
Took so long to order ticket so much easier on normal regal app
I love fandango 5/5
I love this app. I can see movie times, theaters and pay online. It’s great.