Better Service 5/5
I have high expectations that I will get a response, know my cost, arrive and receive my documents without standing in long slow line as was the case before the move from Hartwick.
Thanking you in advance.
Love this 4/5
Makes printing so much easier but doesn’t always work which is frustrating why I have four stars
Great App, but... 3/5
I love this app, and use it all the time, but can only give it 3 stars because the app does not SAVE your information and; therefore, have to fill out address, phone number and CC number each time.
Terrible interface 1/5
By Earl Gray tea latte, please
Not easy to use compared to the tracking apps I have. Have the hardest time logging in every time. It doesn’t give you an option of alternative methods of recovering your password. I write everything down and since it doesn’t show you the password when you add it.... then I can’t tell if I added an uppercase in the wrong place. Then the security questions should be easy enough... are they case sensitive? Idk... it doesn’t tell me. What isn’t matching? Email me a freaking recovery password or text me the recovery password.... don’t lock me out of my account for an hour for several failed attempts, I have the password written down.... and it’s not working.... ugh! I’m tracking a package.... why did I even try to log in to this stupid thing
Way to pay 3/5
By Blanca Ceballos
I liked this application when I could just order what I needed and just paid when I picked up , so I don’t understand why I have to pay before I pick up
Finally updated for iPhone X 5/5
As someone who waited forever for the app to be updated to iPhone 6 Plus, I was excited to see that the developers finally came around for iPhone X.
Love the app and the easy way to print docs right from my phone. Please add support to OneDrive cloud support similar to box, Dropbox and google drive.
Great quality and quick service 5/5
So easy! 5/5
Saved me a lot of hassle. I downloaded the app, picked the file from my email, found my nearest store and printed. Very easy to use. Thank you!!
Rare great app 1/5
I use allot of apps, this is a rare app the was really easy, intuitive snd straight forward with clear instructions. Restores my confidence in app developers. 👍
Wish there was a way to save location and payment method. Ordered over 20 times and had to look for location and add in the same card information every time. Otherwise very good app.
iOS app better than web app 4/5
The app for ipad is much easier than the non-flash version for the web.
Outstanding services: very quick, professional and incredible prices. Thank you for being available 24 hours, incredible !!
Thank u 5/5
By r&r transport
Excellent Customer Service
Good app, but needs a little more adaptability 4/5
Works well enough w/o talking face to face w/a technician, but just wish there were an ability to add & modify several files at once --since all my files had the same needs & restrictions. Also an ability to make sure some pics were landscape or vertical.
Works great! PLEASE add Apple Pay. Having to enter payment info each time discourages me from using it more frequently.
Apps works but prices are hidden with the location 3/5
After placing a large order of several templates, went to store and realized the standard paper on app is 32lb instead of 24lb. So I was charged additional amount for heavier paper. Discussed with team member and they said it’s nothing they could do to change it. It would be more beneficial to have highlighted selections on the App instead.
The website ordering is so impossible I almost gave up on kinkos— but the app took all of 60 seconds to work! Big improvement!
User friendly 5/5
I love this app. I don’t print a lot so this service is ideal and the turn around time is great. It’s easy to use.
Credit card entry finicky. Didn't remember card info or offer to remember 3/5
I guess it's getting there. Nice it exists.
- Map doesn't show my current location so hard to accurately pick a FedEx location.
- Can't just print to it from Apple print item (may be iOS limitation)
- crashed after I sent a PDF to it from within Google docs. Reopened and doc was there
- doesn't open to a good place when you send it a doc
- want it to accept Apple pay and maybe let me pay at register
Hideous design flaw 1/5
By hate fedex right now
If you don’t create an account AND login BEFORE you start loading things, you will waste an hour and a half loading 42 documents from your email inbox and then the app will time out and wipe everything out of your print queue and your cart. This just happened to me. Whoever set it up like this should be fired.
It does what its is design to do 5/5
I click it prints
Easy to use 5/5
So easy to use - I ordered today for first time & it was fast! I haven’t picked up yet but expect the quality to be at the usual Fedex level! Exciting!
No too shabby 5/5
The app didn't have all the options I wanted for my prints but it still let me place an order and have a human call me.
Quick and easy 5/5
Loved the ease of use, simple/clear interface, how I could import my document straight from an email, finding local store and doing all my ordering online. Saves me time and trouble - thanks!
Requires cc 2/5
Pay in store option would be nice
Staples Didn't Get My Order 5/5
Staples Didn't Get My Order because their app is WACK!!! I'm a busy owner and this app saves me time because it's straight forward and easy, THANK YOU!!
Great app 5/5
This app saves me so much time and many miles. We travel extensively and occasionally need professional printing services. This app makes it so easy to order online and pick it up when it’s ready. No more multiple trips!!
Not worth it 1/5
I couldn't select multiple pictures from my phone' camera roll at once.
Easy to use on the first try 5/5
I needed to print some basic documents and the app is very user friendly! Impressed!
App quotes wrong price, charged 5 times the amount quoted! 1/5
The app is slick, and works well except that the price you’re quoted and what Fedex actually charges are you are completely different. I was quoted .11 per page and was charged .15 per page. Not a big deal except there were extra machine collation charges etc. A $5 job ended up costing $27. Ridiculous. I don’t care how nice the app is, if you’re not going to disclose fees honestly, your app is not going to be used. I don’t even want to use Fedex for copies after this horrible experience.
Good except... 3/5
Doesn't save my payment/address info even though I created an account within the app specifically for this reason. It shows that I'm logged in but it still doesn't retain my information and forces me to have to enter my credit card info, address, etc. every time I place an order. Please fix and I'll change my rating.
onedrive support. do it cause I don't use any of the other garbage you support.
Buggy trash 1/5
It took me 40 minutes to get 6 (1-2 page) b&w documents ordered for print. I had them saved. Should have been a 5 minute task. This app got stuck on the check out screen without allowing me to edit fields. It took a lot of creative jumping back and force to figure out how to get out of that. Hate this app with passion.
Very easy 5/5
Just in time 5/5
This app is better than basic.
So easy 5/5
By Susie oldster
One of the few technical services I can use without frustration!
Worked well 5/5
Seemed to work fine from my phone. Only would have been easier if they accepted PayPal.
Love the convenience 5/5
Ordering from a shoe. Can pick up tomorrow. Love it so much!!
Great idea, very bad execution 1/5
This app is even more frustrating and buggy than their website! Website crashes, app has poor programming in general. You can't close the app to find a coupon, then open it again- you have to start over. If you do enter a coupon code then it freezes, not allowing you to erase the code, you get a constant error code not allowing you to check out. When going through billing, you can't just hit 'done', and proceed- you have to hit enter on EACH line/column. Doesn't save a location, error codes often making you renter all your info. The site is HORRIBLE... this is actually worse.
Nice try. Needs work. 2/5
One of the main purposes of an app like this is to facilitate quick print jobs. In that, it fails. It took me 25 mins of fiddling to determine that it wasn't going to be practical to use the app. And I am a quick study with this stuff...
I downloaded the app, created an account, linked my account with Google Drive, added a file from Google Drive, initiated the print job, searched for and selected a store for pickup, added credit card information (why am I asked to type my name twice?), then was told the minimum order is $1.00 (why not notify users earlier?), so I went back and ordered more printouts, had to search for and select the store(why not save this from the previous session?), added credit card info (again typing my name twice), got through checkout, and was informed my printout would be ready to pick up in two hours(why not warn consumers at beginning of this process?).
I was standing in the store when I got this unwelcome news. So I asked the store associate for help and, though friendly, he was unable to move the print job up for me. I ended up abandoning that job and using the email to Fedex option which was very fast.
Fedex, I feel like the user interface stuff you missed is really basic, like 101 stuff. Get it right before you launch it. Deleted.
Doesn't work 1/5
Rejects my order with an unknown message
I am so frustrated with this app.
Everytime there is an error, and there were several, I had to start from the beginning. Took forty minutes.
So easy and efficient to use. Prices are good too. 9 times out of 10 I have them print my stuff even if I did have enough ink just because it is so easy and helpful. It saves me a lot of time.
Worked well! 4/5
By Kelley’s Thoughts
I only wish the price was stated before check out! Other than that, really easy to use!
So easy to use! 5/5
Wow! Woke up in middle of night, remembered that I had to print my daughter' birthday invitations! From downloading the app through to placing order- about 5 minutes! This will be the easiest part of the whole party!
Doesn't let you review pick up time before purchasing 1/5
Purchased a document on this app, it doesn't let you review when it will be ready before purchase. It won't be ready by the time I need it. An absolute waste of money.
Good app, but some improvement 4/5
The biggest improvement would be the ability to save credit card/payment info
Easy to use, especially for business travel on the go! 5/5
I love this app when traveling for business. Easy, thorough and efficient use of time and resources. Perfect.
Easy to use, great experience 5/5
By Francis Lukesh
Get your doc printed in a hurry from your phone. Seriously the best experience I've had with FedEx. If only shipping and receiving with them was as easy as this.
User friendly and quick 5/5
By Caramel Blue