The new iPad app is terrible 1/5
By not happy new app
Way too much info on the positions screen. One has to scroll the screen across to view the pertinent info. The previous app was so much easier to view to see the number of shares, price, % gain/loss, cost basis, etc. One could see everything needed without having to scroll across the screen. The addition of graphs and other new info compared to the previous app screen is NOT better people. There are two sayings that describe the change. More is less and kiss (keep it simple stupid) applies to the new app. Has anyone that designed the new app ever used an iPad when designing the new layout, or just used a regular computer assuming the screen function was the same ?
Missing account transfer options 2/5
Cannot transfer funds between accounts because it only displays some of my accounts but not all. Says call fidelity rep for many things I am able to do on the website and should be able to do on the app.
Five Stars 5/5
By A 2 da Gizzle
I really like the mobile app. I appreciate my feed and my only critiques are I would love to see more news and information about stocks in my watchlists and I would love to see the transaction fee cut in half. Very well done.
Love it 5/5
Very convenient and exactly what I need. Easy to use
Below par 2/5
1. No support for adding outside accounts despite many customer requests for this feature.
2. Opens to a useless feed of random information. Accounts should be the focus.
3. Once an alert is set and is triggered, it requires you to reset. Option to have the alert trigger continuously is needed.
4. Even though the majority of people are now using a mobile interface significant Fidelity app upgrades take years.
5. Limited features compared to the desktop site.
By fidelity fees too high
New updated app is stupid. Can't access my info easily or at all.
Easy sign up 5/5
By Onest Injun
So far it has been easy to acess
New app: Too much irrelevant stuff 2/5
It feels cluttered (time wise) to get to what’s needed/relevant.
No info on annuity positions 1/5
By FL in CA
I have called the company for a few years seeking to get this info on the app, but apparently they have no incentive to do so. App is meaningless for this user.
No longer supporting iOS 9.3.5 1/5
I have an iPad mini, and Fidelity retired the last version that works on that IOS so I can no longer use my iPad to look at my account! Total crap!!!
Great App 5/5
By Abo Tarik
This App is easy to use, easy to navigate. It is also fast and efficient.
Looking Better 3/5
No longer feels like a DOS application, though I wouldn't want to do my bill pay on it.
Great App 5/5
An app that is fast and functional!!
Complete waste of time 1/5
Joke. Joke. Joke!
EASY TO USE!!! GREAT APP!!!! 5/5
I love it!
No check images 3/5
Year is 2018. Still does not provide check images. Even the statements have an OCR text interpretation of the payee. C’mon.
Excellent App 5/5
Extensive information, easily accessible - support of Apple Touchid is a plus
By Zipper 6490
Fine delicate font in grey, on a tinted background make it almost impossible to read on a device. MAKE IT EASIER TO READ!
New account holder 5/5
By 232 Smithfield Road
Fast and informative, it strengthens my faith in Wall Street.
Diamond in the rough 5/5
By Julian 000051
Imagine being interested in Fidelity by linking banks to your ‘NerdWallet’ account, going to sign up only to find out you have a savings account threw previous employer.
Quite a surprise to find out you have a successful savings active hidden in the books.
Definitely started on a high note.
Ads on my feeds? 1/5
By Dave in Cary
Really? Ads for Fidelity credit card on my feed after I’ve signed in? You have got to be kidding me.
Also, no ability to copy and paste password from password program makes for difficult sign in.
Love the app 5/5
Thank you Fidelity. I can really keep track of everything on my phone. It’s super easy and fast
Faulty advertisements by an Anti-American Company 1/5
Fidelity lies in their ads. And their ads on tv are disgusting to deceive the American people. This app should be banned.
Bring Back the Old App 1/5
I do not like the format of this new app.
Why was the feature of making a withdrawal removed? That made it very easy and user friendly now I must call in, not as convenient now
Stop nagging 1/5
Any app that continually nags for a rating, gets the lowest possible rating
By 1 man gang
It’s very accurately
Innacurrate profit and loss 1/5
The gains and loss percentages are combined and separated in strange ways that requires me to click between accounts to understand. Also, rolling over my 401k into an IRA made me lose an undocumented amount of money. Maybe it's in some email statements, but I would like it to be tracked in the app. You people have no clue how stupid I am dealing with paperwork, taxes, and investing. Don't make me keep my own spread sheets on my PC from 1999 too!
Mobile app for retirement plans is horrible 1/5
By Salesman extraordinaire
When I log on using my computer, I can exchange funds in my 40k plan. The mobile app does not let me do this, so it is basically useless.
Outstanding functionality 5/5
Fidelity app gives me all answers I could hope to get from a financial advisor and a little bit extra
How they pick who gets margin is a joke 3/5
If you are just starting out and are an active trader, this company is not for you. Their service is not bad. Friendly customer service, however the fact they don't give margin to seasoned(with money) investors (I'm not rich, but not poor). Not like I was asking for a loan. Just came switched to from a company that would give margin, and leaving for robinhood if all else fails and I get denied again. Not paying for service I can get for free.
App works well 4/5
Accounts screen default display could be improved by showing total cost and current value first, but this can be arranged in edits. Overall, easy to use and transact on.
very good at some stuff. poor at news 4/5
Great quotes and full info on stocks (e.g. ex div dates). news not good. yahoo much better. trading mediocre. you can't see the bid ask after you enter an order. They keep improving so one day soon, it will be good!
Login too difficult 3/5
By Pimp CPA
I realize security is a big deal for the contents of this app, but can we at least get the more secure face login so don’t have to cut/paste password every time..!
Prefer the old app 1/5
This app is designed for bells and whistles not managing or trading.
The moving picture at the login actually makes you feel queasy.
Super efficient and convenient
By Dream r
Simple to download, sharp graphics and loads of information at your fingertips
Fails to log out 3/5
By don schilling
Even after tapping ‘Log Out’ from various pages, app indicates LogOut, but server later alerts user ‘You have been logged out after 15 minutes if activity’. Please fix this!
Love them 5/5
Love them good people to work with.
Very nice 5/5
So much better than others
Mobile version needs work 3/5
With the power of smartphones and things like iPad Pro tablets the app should be just as full featured as the desktop version. Keep working on it please others are catching up. May have to consider moving the account!
Access to assets 5/5
Having it all in one place gives you better access (easier & more frequently).
Great app! 5/5
I love the thumb security features and the customer service is great! This was evident when I was trying to track and recover funds in my account.
Improved mobile app 5/5
Displays the right investment details that I most want to see and is clean and simple to access.
By Dr. Hoffman
This will be a great app once you can do online reading of your Visa account.
By TJ Khalsa
The market went up last 1/2 today but the account not updated
The best ever 5/5
By Great Stan
I love this app, it’s easier, quicker ever before
Love the app. It show what you need to do. I have never had a problem with this.
Not an improvement 2/5
Old app was much better, why change
New account 5/5
Pleased with the ease of use. Had a technical problem getting started due to me putting in some wrong input. Technical assist stuck with me until we got it fixed. Most pleased.