Flawed Software 1/5
If I could give 0 stars I would. I never write reviews but will make an exception. Software doesn’t function properly. Tried to speak with customer support. Spoken down
to as though I’m an idiot incapable of signing into a simple app only to confirm that there is in fact a problem. Told the first time I’d hear back in 24 hours. After 48 hours I was told that’s just an estimate. Entirely unable to use digital subscription.... extremely poor service delivery.
Can’t Login 1/5
I have a subscription to Fine Woodworking. Beautiful publication. This app however will not let me login. Contacted Taunton’s support - canned response about “how to” login using one’s email address on file. I have gotten 4-5 different error messages from “not registered” to server errors, etc. Subscribe to the print magazine - BUT don’t expect this POS app to do anything more than create frustration. Waste of time.
App does not work 1/5
Downloads go to 99% but never finish
Missing issues, customer service horrible. 1/5
I hated the new app when it was pushed on me, I lost at least a years worth of magazines (would be forced to pay for them, not just redownloading them) that I had under the old app. I contacted customer service with Taunton and gave them my order number for a digital subscription and was basically told that they confirmed the start date of my subscription, but then blamed the developer of the app and said there’s nothing they can do, but that I should look for an app update to fix the issue. The app update came and still no fix. I recently updated to iOS11 and now the app is useless. Taunton and the app developer both need to get their act together and make this stupid app work. The ONLY reason I still have a subscription is that I love the content.
The last update was a major step backwards 1/5
The last update was a major step backwards and the current app no longer works.
They restored a grand total of 5 old magazines 1/5
Dealing with them is incredibly painful. They said they restored but when you click restore it goes off to somewhere for a minute then says restored. Then you go to download and maybe you have one to download.
Then you go try more restore ok loops and it does not have one to download.
Why oh why can’t I do one restore for all my magazines then go download?
It has been well over a month dealing with non responsive support.
They lie when they say your magazines won’t be lost with the new app.
It's Great, When It Works 2/5
It doesn't work at all on my tablet. Customer service said it was my problem. On my iPhone when tap on an area I get sent to something between the app and the website. The only way back to the app, is to completely close the app and restart it.
Tools & Shops issues cost extra? Fixed! 4/5
Happy to see that the annual Tools & Shops issues that are part of the print subscription are now included at no extra cost in the new version of the iPad app. Thanks!
Doesn’t work on older devices 1/5
I have tried to send feedback to Taunton via their apps and via the web site, but neither works (I have screen shots if someone at Taunton wants details) so have resorted to a review.
The new version of this app is a big step backward. The biggest problem for me that I am not seeing the latest issue of the magazine on older devices. I have an old iPad in my shop and there’s no way I’m going to replace it just for this. It used to work just fine.
Another problem is that they have not thoroughly tested offline use. A couple of days ago I was away from net access and went to read the mag. It would not show me an issue I had previously downloaded because it could not connect to their site.
Both of these are unacceptable. If these are not fixed by the the time my membership is up for renewal in a few months, I won’t be renewing. And they should fix the feedback/contact mechanisms too.
I’m posting the exact same review for both FWW and FHB.
Upgrade takes away all old issues and purchases 1/5
I guess I should have listened to the numerous 1 star reviews. When I upgraded I lost all past issues and purchases and 0 restored when I used the "restore" feature. I am unable to download from cloud as it asks me to buy them again.
Do not upgrade!
Still Glitchy... 2/5
Edited Review: FW seems to have solved the missing issues problem, I'll add one extra star for that.
Next problem up is that the feature where you could jump directly to an article from the circles that briefly radiate intermittently works.
Turning your iPad from portrait to landscape takes you straight back to the cover?! Is this intentional??
Programmers, sharpen your pencils...
P.S. To the reviewer who thinks some of us are idiots for highlighting the problem of missing issues: please; we know how to restore and retrieve from the cloud. The feature WAS NOT working initially.
Either give me my purchased products back or give me my money back! 1/5
Did anyone at Taunton bother to test this first? I suspect the answer to that is no. After selecting "Restore Purchases" the app states "33 products successfully restored". The problem is, they weren't. Only one, count em, one was restored. The app still indicates that I must repurchase all of the Tools and Shops issues, as well as a Tables and Chairs issue that I previously purchased. After sending an email and calling Customer Service, all I get is an email reply that they are sorry and they are investigating the problem. It has been weeks now and still no change. Taunton advertises a 100% money back guarantee ...well Taunton, either give me ALL of the products I've purchased or give me my money back! BTW, same problem with the Fine Homebuilding app!
It works better! 5/5
Some say it lost their purchases. No, you have them in the cloud, people. Yes you have to re-download them, ooooh sad!
You can read in landscape mode and I think generally it performs faster and better. An improvement. And no, Taunton isn't taking your money and no, I don't work for them, I'm just another poor old woodworker like you.
"Our records do not show... 1/5
...a subscription for you." All previous PAID FOR issues not accessible. Next time I will go through Zinio. No more magazine apps or native iOS apps. Taunton FAIL.
Very unstable 1/5
Still very buggy and newest update doesn't even load. They need a new IT person. Until fixed, should be removed from App Store. Tried emailing for support w/o success.
Downgraded to one star
From several years ago
Full of bugs, had to download three times, hard to navigate as inconsistent responses to finger gestures. Love the print edition. This is a disaster. Freezes, can't easily navigate, it's the only e-magazine I have that is bad. All the others work fine. They should show the same care in doing this as they do in their woodworking projects.
New App does not work on my I-pad but works on 4S I-phone 1/5
This app does not work as it should on my I-pad. I cannot get it to restore previous purchases I know I made. It also does not allow me to enter an ID number like it does on my I-phone. Contacted Taunton Press and they said they have no record of my purchases and I need to go through ITunes. Sorry to see others are having same problem.
'FINE' Woodworking - 'POOR' App 1/5
What happened? I can't read this month's magazine? At first it was 'ok', it downloaded, but the quality was pretty poor. Now, it won't even open, just the 'wagon wheel' of nothing going on.
New app loses all your purchases. Taunton needs to fire someone... 1/5
New app loses all your purchases. Taunton needs to fire someone...
Taunton steals your money 1/5
This revised app will lose all your purchased issues. They say contact customer service in he review above. What a joke. I've tried twice and they ignore me. I have over three years of issues that I can no longer access. Unlike others, I was able to log in and use the "restore purchases" function, but no purchases are restored. DO NOT download this app. If you do, record everything you've purchased in the past because they'll steal it from you.
Great update 5/5
I like the new interface. Very responsive when interacting with magazine pages. Downloads seem faster too. Thanks!
Update wrecked my history 1/5
Ran the update, lost all the previous issues and can not longer log in to retrieve them, contacted Fine Woodworking and they say they have no record i ever had previous subscription....
Not a happy camper :(
The dose not work at all 1/5
I'm not able to download any issues. That stall between 80%-99%
Congrats guys first review gonna 5/5
Happy you guys made your content even easier to use. Keep up the stellar work
Sam from north Idaho
Doesn't work on my iPad 1/5
Just downloaded the update and it doesn't work. I go to log in with email and it tells me I'm not a user. I used every email address I have and same result. Just wasted money as I now have no access to any of the issues or other stuff I bought. BEWARE this is a rip off.
App needs an upgrade 4/5
Faithful user of Apple products. Don't make me choose.
Don't subscribe~about to be outdated 2/5
By Scooby Carolan
The magazine & content are terrific. However the app is YEARS old and if they don't update it it won't work on iOS11. I'm very worried they won't do it in time....
Terrible App 1/5
I have a print subscription but the app would't recognize my account number and it wouldn't even let me send a help message to customer support.
Where is the update? 1/5
The content is 5 stars but I'm forced to give it 1 as I won't be able to use it if there is no update. I've been a long time subscriber, 12+ years now, but am extremely disappointed with the lack of professionalism on the tech side.
Poor Customer Service, Inadequate tech 1/5
After signing up for an online membership, which included access to the digital edition of the magazine, it took a week of emailing back and forth with customer service to even get the online membership to work. That time was also spent attempting to establish access to the digital edition via the iPad app. All the while, customer service was terribly inadequate. Responses from customer service associates were not helpful or relevant to the issues I was experiencing; most responses seemed automated and they simply repeated the same instructions in each correspondence despite my stating that I had already done the instructed method before contacting them. Cancelling my subscription was the only solution that fixed this headache. Outdated app, terrible customer service, poor tech support.
Incompatible App 1/5
This app says compatible with iOS 8, and hasn't been updated since 2014. It's 2017 and we're on iOS 10.3.x now. It's probably time to update the app, guys...
So Much to Learn 5/5
So little time to learn what is offered. Great resource tool, passing on from the masters what would take a lifetime to learn without this app.
Do not purchase anything from this app. 1/5
By Sometimes Cake
Taunton press does not support purchases made with this app. If you want to have digital issues purchase directly from their website. When I called Taunton with an issue they directed back to apple as they do not support this app or memberships purchased with this app. Now I'm on hold with apple to get the subscription canceled. Thanks for wasting my time, and possibly money.
Very complete 4/5
By Filipo 78
The best online magazine ever,
Fine detail, great zooming, awesome links etc.
However I would give it a 5 star if you work more on updating the app!
By 3 Prong Gaming
Doesn't work from the second I downloaded it. First warning I got was "This app may slow down your device. Developer needs to update it." I'm using iPhone 7 iOS 10+. Then after you click "Okay" another message pops up saying there are no current issues. Please try again later. Then it closes itself down. Don't know how this ever passes Apple QA. I guess if you create an app, they never ensure after initial authorization that the app stays compliant and up to date.
Worth subscribing if you appreciate fine woodcraft and want to learn. 4/5
By Mont Vernon BARTNDR
Here is my take on the positives of the digital delivery system. I use it primarily on my iPad. Have not checked to see if I can view it on my MacBook Pro;
• Zoom - see photo details or enlarge print. Helpful as I am in my mid 40's.
• Embedded links - to advertisers and other multi media content.
Digital delivery system negative;
• Embedded browser - While it works, is easy to accidentally hit the wrong back button and end up back in the reading app and not the prior browsing page.
*Still worth subscribing*
My take on the content positives;
• Deep and rich content - if you are not an experienced woodworker it will challenge you to raise your understanding, and confuse you with some of the terminology used.
• Content - geared to intermediate or greater level experienced fine woodworkers.
Content negatives (Actually, content suggestions that may help bridge the knowledge gap between a novice whom is 'determined to be a fine woodworker' and an intermediate level woodworker.) I classify my fine woodworking skill as novice, bordering on intermediate. I often find myself feeling like I'm in the deep end when I see project plans in the magazine. I appreciate what I see but need a bridge to get me over the knowledge gap.
• A novice 'fine woodworker' would benefit from a series of small, fine woodworking projects using basic tools and technical instructions with explanations of terms and the cause-effect of one tool over another. The goal of these projects being to enable small, but progressive wins leading to increased skill and confidence in ones woodworking potential.
• These projects must result in a fine but basic piece of work.
• The opportunity here, with only a few pages per issue, is to groom a next generation of intermediate or better fine wood craft persons. Who knows, maybe content like this would add subscribers who may be on the fence.
*Still worth subscribing*
Terrible app 1/5
I have a subscription to this magazine and the app is just terrible, can't even review without a purchase. You would think if you subscribe to the mag you might get the app for free or at least get to browse wood plans and make purchases. Don't bother with this. Just go online.
Great format and in app purchase links are nice 5/5
Between the app and the online version I get great value from my subscription. Awesome content - and the Pekovich videos packed with pro techniques!
It's great to read it online. I like the links built in.
Expected to buy editions even with subscription 2/5
By Bummed Reader
I downloaded this app after purchasing both an online and paper subscription. One would think that with the "free access to hundreds of plans and previous editions" that is promised with a subscription would be transferable to the app (same material, right?). It turns out that it is not. You are only provided rights to material that has been released within your subscription window and are expected to purchase access to previous issues ($8 each). It doesn't make any sense that I would be able to read an issue in my browser (unideal format) but have to pay for it using the app where the format would be much more readable. This is an insulting business practice. Shame.
This app is nothing but a way to purchase the magazine in digital format.
No free content.
The magazine is great, but not on my phone.
Completely Frustrating 1/5
Completely frustrating are the best words to describe this app. I can't open a magazine I've downloaded unless I'm online. I have to flip through issue after issue of issues I don't own and don't care about in order to find the issues and/or books I have already purchased. Additionally frustrating, though few others may have to deal with this, I work overseas in some petty remote locations. The Internet is almost always very slow. Still, you'd think it would be easy read the content I've already purchased and downloaded to my iPad. Nope! The stupid start screen freezes. Stupid, stupid app. I feel ripped off.
Application has removed content that I've previously paid for 1/5
I like this app just fine, despite it's nonexistent search function, but a couple of weeks ago several issues that I had paid for simply disappeared. Not only were they not marked as purchased, they were no longer available to download or purchase at all. I called customer service multiple times, but they have yet to reconcile this, and have told me that they would eventually get in touch when there is a resolution. It's been several weeks.
Mostly good 3/5
App opens up to an issue that's not the current one and you then have to swipe through a years plus of issue before reaching the latest one. Small annoyance but an annoyance nonetheless.
Just doesn't seem to work. 2/5
Paired both print & online accounts, but can't seem to get to the content as advertised. I'll stick to the website.
Works great 5/5
Works great in my iPhone and that's all I need
Fair App 3/5
By CODE CUTTER
This app is good for reading the online version of the magazine. Branching into the web page from a magazine article is weak because the web page is not design for mobile use. It is crowded with ads and information. Searches are slow on the website that accompanies issue of the magazine.
The application also lacks a way to search for articles without going to the website.
Content well worth the poor infrastructure 4/5
By Honky tonk slim
Hard to get around in the app but the content of fine woodworking magazine is worth it.
I spent a half hour with this and knew it wasn't for me. I had hoped for content as with log-in PC friendly site, being able to cruise articles. Nope -- just the magazines. And I am not looking to download former editions to my iPad. >Delete App<
Pretty good app 4/5
The app gives good and simple access to the issues. There does not appear to be an index that help you find a particular story. Overall I am very happy with it. I hope they continue to add more back issues.
How Many Decades Now? 5/5
Would that I had more thumbs to put in the "up" position...
Nothing but quality publishing from cover to cover, providing the latest information on tools, new methods of construction and finishing, all well-documented for ease of understanding using brilliant photography work and clear diagrams.
I cannot cut a piece of wood straight (but am quite proficient when it comes to finger/hand injuries) so I pay for this publication simply for the joy of reading it. A somewhat high price, yes, but given the fact that I read each magazine over and over again over the years it is a price well worth it.