New phone 1/5
By Angela Cokley
I just got a new phone and everything is working perfectly fine except for THIS APP! I can’t check my account on this phone at all.
Check Deposit Doesn't Work 1/5
The app was adequate. You have to jump through hoops on this app. I tried to deposit a check and it says I am not authorized. I don't get it. I'm tired of it. My Icee even melted. Guess I have to waste gas to deposit a check because the app is useless.
Transfer works great
By Jo Tl
The app always seems to crash whenever I try opening it or logging in.
Crappy app, has bunch of hidden fees and always give me trouble when trying to sign up.
Worst app 1/5
Hands down worst app and worst company to be with, don't use this app and don't do business with them, consider this a fair warning
Been trying to log in for the first time for a about 30 mins. It says I was going to receive a txt with my code for security and guess what, keys been 30 mins and I have yet to receive it. I would give it 0 stars if I could. Why did I switch banks? Ugh.
Doesn't work 1/5
After I sign in & they're supposed to send me the security code, I wait about 20 minutes & get no text... I've tried a million times & still no security code is texted to my phone... & the number is correct
Ever since this app updated it keeps kicking me out...and when I'm able to sign in, it just keeps giving me error and network connection
App continues to sign me out or I continuously get and error message that I cannot sign back in.
New Update isn't working 2/5
I loved the new update until I got an error code each time I attempted to activate Touch ID or when half the bottom menu became cut off when in account view. Please fix. Other than that this is an awesome user friendly app.
Not good at all 1/5
The app keeps giving me an error saying data network unavailable come back later.
This update is sexy 5/5
Good job y'all! I felt like you guys were falling behind and the app was kinda looking outdated. But this new update, very beautiful layout!! Good job! Love it!
Amazing update 5/5
The new update is awesome. It shows way more detail about transactions and more general account info. It's easier to navigate, too. I really love it.
I was charged $1 for this 2/5
It didn't have a price when I chose to download it, so I assumed it was free, however I was charged one dollar on my card. Was everybody else charged for this app?
Great App 5/5
I really enjoy using this app. Very user friendly
Used to be good 1/5
This app got better, then worse. The app times out and won't let me login. It says my username and password are incorrect. I deleted and reinstalled hoping it would help. It says the service is unavailable. Disappointing.
Wont let me log in 1/5
By The rockstar27
This app wont let me log in to my account. I can log in on my pc but everytime i try to log in on the app it says no account found.
Check deposit not working 1/5
The mobile check deposit has stopped working. If this is fixed I will update my review.
Disappointed💩 but generally satisfied👍🏼🕺🏿 3/5
I really appreciate this APP generally' but these last few weeks this app has been popping up service temporarily unavailable try again later and if not that it's won't go to the next step/page , itjust loads the same page again!! Not a bit useful at the moment
It's been a while since I used this app. Original reason why I stopped was for some reason it had signed me out and wouldn't let me sign back in. Now I have no problem signing into multiple devices and is user friendly.
Doesn't work 1/5
By Annoyed user: WD
I downloaded this app about 1 week ago and it's never worked. An error message pops up and says the service is not a available moment and try again later.
NEEDS IMPROVEMENT 1/5
By Very annoying app honestly
This app is ehh
Weird security questions 1/5
By Br3nda R3y3s
I really liked this app I would actually give it a good use, since I changed phones n first problem was I kept getting a warning that my phone number has been activated already and now the security question are questions I don't even know the answer to like how does that happen? So ever since then I been trying to log in and trying to google the answers?? And guess the answers?? Still nothing ?? I go to the bank and they can't help me either like what am I supposed to do!? Really change banks?? It's frustrating and upsetting please try to help me with this issue
Love the bank and the staff.
But, the mobile app is horrible.
It doesn't work with voiceover.
I would not recommend it to other blind people.
Loving my first Convience bank 5/5
By Keeka B.
I love my bank. They have awesome people at my location I go to.
Used to be good 3/5
It won't let me log in anymore 😐
It's alright 2/5
Won't let me sign on. It's pretty annoying.
Fnb app 1/5
By Sunflower 30
This app worked fine yesterday until I updated it now I can't use it
Like the bank, awful app 1/5
It won't even let me register this phone. I've installed, gone through the security call process, then uninstalled and tried the secure text way. No difference, my phone and the app used to work. Don't know what happened but now I have to use the browser instead.
10/03: still not working 😑
Can't switch phones 1/5
By Daddy V Kenya
App was working great until I switched my phone but maintained the same number. I re activated the app but won't recognize my phone. I can log in via website on the phone. Let's hope this is fixed asap
I like it but... 4/5
You guys should put it to where we can receive notifications when a deposit hits
Works great fir monitoring and managing accounts. Makes transferring funds simple and easy.
Half the time 1/5
The app works only half the time. It gives me a error very frequently saying try again later. Sometimes I really just want to check my account balance but can't. It's a very annoying app. I'm not sure why a major bank can have such an issue. Can't call them either cause they don't have an account balance via phone. Please fix this bug. I should be able to check my account when I want.
Great App! 5/5
This bank app works great for me! They have made it easier to view your account now also with just a quick 4 number. I really like the transfer part of it. I've had to use it quite a few times to transfer money to my son and wife's account when they were short on money. I haven't had any issues. Thanks!
Won't let me sign in... Won't let me do ANYTHING!!!!
Network error? Please fix my network is fine.
Won't even let me sign in 1/5
By Ship shiba
Says it can't obtain what it needs to let me sign in. The website will let me in but this is very inconvenient.
Little old School 2/5
Please make some Updates to make a better experience to the customer, and please add a TOUCH ID feature 🙏
Doesn't work 1/5
Hasn't worked in two weeks. Third week and still says network unavailable please try again. All my other apps work. I need to deposit a check. It used to work. I see you added an update on the 4th . Still does not work. The problem isn't fixed. I own an apple iPhone 6s Plus. This bank closed the branch near my home and I depend on this app to deposit my checks. Fix the app or delete it from the Apple Store
Even after your update on 4/7/2016. Network unavailable. The service is momentarily unavailable. Please try again or come back later. Same message. My iPhone iOS is up to date. The settings are fine. I get the same message on both iPhone and iPad. I uninstalled the app on both devices and reinstalled after restarting both devices. Same issues.
Bank is only convenient in person 1/5
This app might be great but I would never know, since every login attempt is answered by "We're currently unable to process your request." Their website also doesn't work on mobile. Worthless.
No clue 1/5
By Britt a 2005
I have no clue how the app works because it won't let me sign in it keeps signing I need an activation code but I can't get one!! If I ever get it figured out I'll re write my review
Needs to be fixed 2/5
Works when it wants to
I hate this app almost as much as the bank itself 1/5
I got locked out of this app for no reason about 6 months ago and after trying to reset it in the bank it again locked me out after my next log in. Now since I'm getting charged to check my balance over the phone auto system I called to have it reset and it worked fine on the desktop computer but the mobile banking was not working and has not been for a month. It wants to verify me every time by calling which is a pain in the butt if I just want to check my balance quickly. I've opened another account with a better bank and am in the process of moving my bills and direct deposits/debits to the new bank. Good bye first national!
Functions, but needs improvement 3/5
The app functions, allowing you to do bank stuff. However, the app desperately needs to be updated to include the use of more recent iPhone technologies.
Please update to include:
Touch ID login support
Password app login support
Horrible app 1/5
By My eyez hurt
This app is the worst slowest app in the history of life!!! It takes 5min just to put my password in I hate it. 1st Convenience Bank?? No more like
1st Inconvenience Bank! RIDICULOUS!!!
Decent bank bad app and website. 1/5
Going in person to the bank is fine. I love the 7 days a week service they give. But the app is hit or miss sometimes I can't check it because it randomly goes down a few times a week. Also doesn't give me an option for notifications for purchases over a certain amount basically only good to "sometimes" check balance and maybe transfer of you have more then one account which even then you can't always do if the app is down often.
Could be better 3/5
Use this app often, but stops working when I need it the most
Will not let me sign in 1/5
It first asks for an activation code and a phone number, I follow the link to get activation code and when I hit the back button to type it in, it says it's invalid. The app used to work but ever since an update however many years ago, it has become utterly useless. Although I shouldn't be too surprised considering how awful this bank is
Worst app ever! 1/5
If there was a way to give a negative star I surely would. This is the worst banking app I have ever used. The website is even worse.