Quick Access... Indeed Happy Customer 5/5
The app is very handy and easy to use. It makes my life a lot easier know I could make payments and call for road services when needed :)
Best online app
By G Wolcott
I know what I need- I filled the info., and bang!
All done! Thank you
By J cope
This app hasn’t let me down yet
Very Flexible! 5/5
My partner and I are going through a financial strain and unexpected expenses come up that would leave me in a negative balance, GEICO works well with me in understanding my situation and be able to help resolve by postponing my payments. Thank you guys for being very compassionate and understanding my struggles.
I HIGHLY RECOMMEND 5/5
I have been with GEICO a couple of years now and when I have an issue I just get on the easy to use app or call customer service and the Exceptional Service they have shown me every time is what’s kept me still here!
I got my sister to join GEICO and she LOVES IT TOO!!!! I saved her over $100 every month too!!
Great App 5/5
Thank you, Melinda
By Brian Heuer
Fast, Fair & Friendly. 5/5
By a pereson (-:P
By Conquistador NY
The best app I do everything in this app
Easy to use 5/5
This app is super easy. You can file a claim in 5 minutes and all of the documents regarding your policy are right at your fingertips.
Excellent service 5/5
Need updates 1/5
Slow and always an issue to log in
Reasonable rates 5/5
I’ve used Geico for a couple of years, their rates is very affordable especially for new vehicles
Love the app 5/5
I can deal with most all my account needs without waiting on hold. I always try the app before I call!
It is a very easy to use app and it has made insurance payments so easy and efficient!!
Painfully slow causing my ptsd to flair up 1/5
By Truthful William of Troy
I just need one document. I've paid GEICO thousands. I've never had an accident. I just needed one document and I haven't received it.
Why do we pay thousands to GEICO? Insurance is the greatest scam in American history.
App works perfect with lil delay(unless it’s raining) 4/5
App works perfect with little delay unless it’s raining
Friendly Customer service 5/5
Awesome company and even better employees. Always professional and help with everything you need
Geico is wonderful 5/5
By Lofted razor
The one time payment change option is amazing. Really needed it in a pinch! Thanks geico.
Easy as 1-2-3 5/5
Quick n Easy
Life saver. 5/5
Geico is the reason why i can afford a car.
Easy to use! 5/5
Needed to make a change w a credit card account we had closed. Very simple!
Forgot password 2/5
Went through recovery of password, verified using my phone number. Then wanted me to type password hint!! I don’t know!!!! Why go through everything only to be denied cuz a hint!!!
100% Satisfy 5/5
This couldn’t be more beneficial for me and everyone else 100% satisfy.
App is super slow 2/5
This app is very slow loading. I use an IPhone X. I’ve tried 4G, WiFi, and different days but the old times are nuts navigating this app.
Very Helpful 4/5
I love this app. I can handle all insurance needs in the palm of my hands.
I love it! 5/5
By Ela Sophia
The Geico app is brilliant. It’s user friendly and very convenient. Great experience. Thank you Geico!
Very helpful 5/5
Love the commercials. So now i belong to your GEICO family. Thank you for this app it is extremely important for me to have hands on. Way to go GEICO.
SGT S. 5/5
This app is great GEICO is ok with coverage price is bad for vehicles older than 10 yrs old. Wish they could do better. But other than that. The app and getting started plus adding another vehicle is great. Thanks again.
Love this app!! 5/5
By Pumpkin bunny
It makes having insurance so easy,payments are made with a press of two buttons and done! and to report claims and accidents as simple as texting a message ,not only that but I get all the info I need on my phone rather then trying to find a hard copy, when I need it it’s as quick as opening the app
Ok App — but adding a new CC was a pain 3/5
For the first time, I wanted to pay my bill online. The interface for adding a new CC was so poor. It eventually worked, so kudos, but that needs work folks.
Does what I need it to.
Application Performance Is Very Slow 2/5
Application Performance Is Very Slow and need to improve to make it usable.
Motorcycle Insurance 5/5
Great to work with and gave a better rate than my auto insurance!
Efficient and helpful 5/5
Live this app I feel confident if anything happens I have roadside assistance and it’s easy and convenient to use
Extremely helpful and convenient 5/5
Extremely helpful and convenient. This company also gives up the lowest rates
Slow and out of sync 1/5
By Ashraf Hameed
Submitted 2 claims: slow to open each claim, and claims status are stuck and out of sync. Browsing the app in general is too slow It seems the app loads everything and all my information on each action, chat notifications shows me actual JAON strings, horrible dev and QA, was this developed in India?
By cee oh gee
Super nice people wouldn’t want any other insurance company ❤️❤️❤️😊😊😊
I love this app because I makes everything so easy. 5/5
By Raquel 1111
Poor user experience 2/5
Entering or editing payment methods is very challenging. Making entry of a CC number easier? Ever considered a numeric keypad? Spacing out the 4 digit clusters? Increasing a font size? Making it more intuitive for a user when it comes to advancing to a next field? You definitely have room for improvement. And giving how long the app has been on the market these UX issues should have been addressed by now.
Awesome app!!! 5/5
By jem-the Great
Great app, helped me a lot!!!
Best service ever 5/5
I love this App, easy simple and you have everything on hand. Nicely done !! Geico
So easy! 5/5
I could edit my policy right on my phone. Technology is awesome!
Too long to load 2/5
It loads every time you click on a tab. It’s annoying and time consuming!
Roadside assistance 1/5
I’m very disappointed with geico road assistance.. a month ago I bought a new 2016 Kia .. I ran out of gas while doing deliveries... requested for gas. Guy came with a whole 5 gallon of gas and put it in my car...worst thing the gauge didn’t read neither the miles to empty read...the next day the vehicle installed and had it towed to dealership only to find out the fuel pump injector was not working and got it replaced for almost $600.. today same case has happened with my 2014 Nissan Altima ...they’ve put 5 gallons of gas the gauge didn’t move neither the miles to empty read...is geico using fake gas for its customers??? Now my vehicle won’t start!!!!
Great app 5/5
I love this app. I’ve had to show insurance cards and it kids quickly. No need for paper. Also quick and easy for payments.
Makes life easy 5/5
By delacruz electric
Makes life easy 😊
Love app and Gieco 😊