Aye bruh this app is lit 5/5
One of the best app to buy shoes customer service is alright and if they don’t reply back just be patient.
Do NOT buy from this company. Enough said.
Customer service 1/5
I thought the app and website was dope. But their customer service is horrible so far. I’ve submitted 2 tickets on separate days but haven’t heard anything. 1st ticket I placed 3 days ago 2nd 1 day.
PLEASE DON'T USE THIS APP READ BELOW 1/5
I’m the type of person to never leave a review on anything but this crappy app left such a sour taste in my mouth that I had to. I ordered 700$ shoes and just like they did to others I read reviews on thy said ups lot the package but really ups never even
Received the package. They do this very often and the customer service s complete crap. Please people don’t make the same mistake I did from one sneaker head to another. Pay a bit more and go to flight club they have no bs.
Great App!!!! 5/5
Made my first purchase on December 5 and got my shoes on the 11th. So the process was fast and the shoes are authentic. I had brought the Jordan 8 Breds. Definitely recommend it.
By Nik Ellis
I don’t usually write reviews but I felt the need to bc I ordered some used what the lebrons on Friday and it told me it would take 7-9 business days they got to my house in 4 days in perfect condition
I ordered a pair of Yeezys beluga 2.0. When they got here I immediately looked up legit check guides and watched a bunch of videos. The boost on the sole was off and had discrepancies, the heel tab was weirdly placed, and the back of the was pretty much straight up when it is supposed to have a curve and the top is supposed to go out. On top of that the tag on the inside was totally different from every guide and every legit pair I looked over. It’s been a week and customer service has STILL NOT responded to me and i returned my shoes to them and they have them but it still says return pending with no word from that yet. Plus as of right now I bought my shoes for $390 and they would only credit me 360$ with the return after all the stuff that I had to go through and waiting, I did ask for a full refund for. Is horrible service. Overall, Horrible app and horrible and slow customer service. Will never buy from again.
The shoes are just to exspencive
It’s a trick 1/5
By fire junior
I entered in my shoe size when I signed up. It seemed to show all the prices of that shoe in my size. Turns out that they just find the cheapest price out of all sizes available and make it seem like your size is that price. I found Ultra Boosts that seemed to be $55 used, I was going to check out when it turned out my size was more than $200. That is an insane amount for shoes, I kept looking and tons of other pairs were the same. Very disappointed in GOAT and will not use the app nor buy from there ever again!🙁
Terrible customer service 1/5
Shoes have been “lost in the mail” for days. Ups is not being helpful nor can I reach anyone at Goat to find out how to proceed. Went out on limb because I heard they are the best at reselling sneakers but never again. I will take my chances with eBay before I ever shop Goat app again.
New Balance Canadian Tuxedos 5/5
I recently made my first purchase from GOAT. I must admit, I was a little nervous due to the fact I’m entrusting strangers to verify that the item purchased is legit, with having paid for it first. However, the process was smooth, with absolutely no problems. Now, if you’re looking to receive your item within 5 days, that will not happen. The seller has to send the product to GOAT, which can take 3-4 days, then GOAT will verify the product first before shipping it off to you which can take another 3-4 days.
Best decision ever!!! 5/5
I Just wanta say good job on the east coast decision and using USPS.. I noticed great turn around time on my processing..
Customer service is terrible 1/5
I ordered a pair of yeezys brand new size 11 and when I received them in the mail they were a size 12 brand new in the box. I did not order a size 12 and I made sure to check my order twice to make sure I didn’t mess up on my end. I don’t understand how a specialists checked them to authenticate them and didn’t notice it was the wrong size before shipping them too me. I have mad numerous attempts to customer service and no reply and now I’m getting charged to ship sneakers back. Customer service is terrible makes me not want to buy from here again.
The best place to buy and sell!
Worst app ever 1/5
By you good or na
This is the worst places to go to buy shoes. I got 2 pairs of shoes on November 25 and it's been 10 days and the only email they have sent is the confirmation number. I tried to contact them and now it's been 3 days and I haven't gotten a response. I think this will be my last time using this app.
Shady Business 1/5
By Shady Shoes
After receiving a pair of shoes with the box slashed I immediately sent pictures and filed a grievance. It took them just past their 3 day return window to get back to me. It’s been over a week now still trying to resolve the issue but I can’t sell the shoes (because of the condition of the box) nor return them (because they waited the mandatory 3 days to reply). So now I’m following through on my end of the deal and warning people to watch out when buying or selling through this company. They are extremely shady in the way they do business.
Customer service is TERRIBLE. Slow process 1/5
Let’s start with I purchased a pair of all black adidas Xeno ultra boost. Policy says after 24 hours if seller does not confirm purchase order is canceled. After 2 days I contact goat (with no answer of course) why it’s still not confirmed. Finally on the third day it gets confirmed. The shoes get sent to goat to be “authenticated”. I received the shoes to see blue and white ultra boost. NOT WHAT I ORDERED OR WHAT WAS IN THE PICTURES. Some how the goat “experts” missed this. So I click on “there’s a problem with my order” and again no answer 2 days later. No phone number to call.... no matter how this ends I will not use goat again. Too many other places with less hassle.
Great app for selling 4/5
Sold a few pairs and got a decent amount wish the fees were a little less though.
I️ GOT FAKES 1/5
I ordered a pair of yeezy zebra and i got a pair of total fakes! The outside looked real but the boost and the sole were so fake!
Punitive - Do not use this app or this company 1/5
Extremely punitive return policy, and impossible timeline for changing or correcting an ordering error. It’s the on-line version of buying merchandise out of the back of some guys car.
Worst Company EVER 1/5
These people are so bad it’s hard to really say how much I despise them. They take your money and never send anything; don’t respond to email requests; refuse to provide phone numbers to call (cowards that they are); when they finally responded they have not provided a lick of assistance, it’s just a bunch of ‘who us’??? They’ve now decided not to give me access to comment on their FB page. The truth hurts. Stay away, stay very far away.
Customer service is awful 1/5
When I try and message them they never answer problems I have!! It’s been days and they still have not reached out to me, be aware when buying here!!
Bad Customer Service 1/5
I ordered a pair of Adidas NMD’s, and after about two weeks my status was changed from verified to cancelled. I was furious that after DAYS of my shoe’s status being on verified it suddenly changed to cancelled. I reached out to find out the exact reason. The first customer service member replied and said I would be receiving an email from another team member that night. 2 days later I still had gotten no response. I emailed them back and after a day I got basically the same response from the first person. Worst customer service. Going to use Stock X from now on.
why does it has to be ios 10 or later to download？ How can I use it on ios 9
This app is 100% legit! I have gotten so many sneakers from here at great prices! And great quality! I have not had 1 bad quality shoe! I definetly recommend this app! It’s great!
No Help ! 1/5
I have purchased a pair of yeezys beluga about 3 different times and after receiving the order confirmation email few minutes later i would receive an email saying i would be refunded with my money back due to an error with the payment. After the second try i changed the card information and used a second card and it continued to happen i would contact goat and get to answers back with this continues to happen. I even made another account to try and the same problem happened.
This is the best place to find authentic sneakers. Recommended for anyone looking for shoes.
Terrible service . 1/5
By Justin TYV
I ordered the Kobe ad straight up black on black payed all the money and got an email saying something about the can't reach the seller I've had bad experiences with online shopping but I will definitely not use this app ever again tried to give them a chance ig this what I get
Didn't work 1/5
I tried to use a prepaid debit card to order some shoes but everyone is try to enter my zip code in it tell me that MY zip code is incorrect and won't let me order shoes
Whenever the shoes listed under used shoes try to load it would always crash the app. Please fix
Y’all figured it out 5/5
👏🏾👏🏾👏🏾 you’ve combined convenient buying, selling and returns. I just purchased a pair of AirMax that I love but aren’t comfortable for my feet. The return and refund process is easy.
Also purchased the cool Grey 11s - a pair of sneakers I’ve never been able to afford, but because of the affirm payment plan I can get them. So excited 👟 👟 thank you! Wish I knew about goat sooner.
Great Service-shipped as advertised 5/5
Last week, I placed an order for yeezy boost beluga 2.0s. As soon as they shipped, they sent me a notification that my shoes were authenticated. They arrived yesterday with an authentication card in the box. Would order from them again
Goat has proven to be a reliable outfit after 20 plus sells. I had some issues with GOAT throughout those transactions. When I was at fault they were fair; when they were at fault they were professional. I recently sold several pair back to back and there times have improved tremendously by opening more centers for verification. Shipped shoes on Monday at 1:00 pm and had cash Wednesday by 3:00 pm. Not certain but buyer will have shoes by weeks end. So far good experience. Wish they had more incentive for sellers past the current point structure. But of course I would.
Refunding is a scam 5/5
I ordered a pair of Pure Money 4s and it came to me used when I bought it brand new. I asked for a refund and shipped it out to them, but they say I am the one responsible for paying shipping no matter what. Even though I bought a brand new shoe and the seller shipped me an old used one that has brush strokes, scuffs and a messed up tongue! This is outrageous, shouldn't the seller pay shipping if I ask for a refund?They sent me a faulty shoe but somehow goat approved of it
Edit: If you ever refund something always take pictures of the damaged parts. Customer service asked me for the pictures and I sent them and they basically said sorry and refunded me the shipping cost
Awesome sneaker marketplace! 4/5
I’ve bought a lot of shoes and sold a lot of shoes. GOAT needs to add a filter that tells you the prices so you can pick the budget of the shoes you wanna find. I think there service is decent and it’s easy to sell used sneakers. My only real problem is that the system doesn’t remember when I like photos so I come back to photos and see that I haven’t liked them yet, but, I clearly remember doing so. Overall I think it’s the best app to sell and buy shoes off of.
1st time buyer 5/5
By Chi town artist
Ordered my first pair of shoes yeezy v2 2.0 On a saturday Seller immediately excepted, and sent out shoe to goat Monday morning... now waiting for goat to authenticate everything’s going smooth so far
Love it. Time is the key 5/5
I have been using the app for a while. I’ve never had a problem with any of the shoes the i ordered. It takes a while to get them yes a week may be two. This is a resale company. Here you not dealing with the seller. This company just want to make sure the you get authentic shoes. I have gotten all the adidas limited edition shoes with out a problem. And yes they are all real.
UPDATE THE APP ALREADY! 2/5
Wish they can fix the filters maybe add prices “low to high” or “high to low” I just hate scrolling to look for some good deals. Just makes me not want to shop on this app!
Horrible service. 1/5
Bought a pair of yeezys about 3 weeks ago still waiting on them, not even shipped yet. Contacted customer service waited 3 days for a response and they’re trying to contact the seller right now my money is taken and haven’t got the shoes. Ridiculous Tuesday will be the 4th week now.
By Captain Red Eye
I’ve bought and sold multiple sneakers on the app and service is great but slow for a good reason. The shoes only take a week or two to get to you because of Goats great authentication process.
By berry mcockner
If you get your refund don’t complain like this Walmart manager ^ find some new shoes and go on.
Selling shoes 1/5
I filled out the whole form to sell a pair of shoes this past Wednesday. It is now Saturday I STILL have not received an email saying my shoes have been reviewed. How can it possibly take this long? The shoes I’m selling have dropped in average sale price almost $200 since then. Very, very frustrating.
This not really a review, but it’s a request if you can do this which is implementing clothing to the app instead of shoes. I’d really like to buy T-shirts, hoodies, pants, and etc... Please
Best shoe app in the world I give it 5 stars everyone that’s a sneaker head should get it
Love the shoes but... 4/5
I love all the shoes on this app! There all real and at decent prices. Everything is fine except for that you can't pick your price range which can be really annoying when u don't have a $1000 dollars to spend. PLEASE CHANGE THIS
How do I upgrade 4/5
Just need a little help on updating the app it won’t let me in without updating and I have the latest update on my phone so idk what to do anybody know how I would appreciate it thanks!
You can sell anything 1/5
By i hate jordans
I have tried to put my address and apartment number but it would just say something about my name🤷♂️
Great app 5/5
I really enjoy shopping and purchasing items on this site. It is fast, easy, and reliable. I have a safe feeling when I buy shoes from this app because I know that they are 100% reliable. I can't always afford the nicest shoes but I would at least I would know that they are real and I would not have to worry about fake shoes.
Ok this app is better than most place you can get shoes (cough cough, flight club) but if you look at all the 900 other places you can find better deals (sometimes) but it's amazing for quick and easy ways to get shoes!
By Caruso Home
I ❤️❤️❤️❤️❤️ this app