One star 1/5
One star for useless update summary.
I Love Groupon 5/5
I have been able to get things at such great price and gift them to people and have them shipped straight to them! I love the app as well!
Good Software, Poor Layout, Underwhelming Service 3/5
The app functions well. It is responsive and does not crash.
I do not like the layout of the app, I feel like the deals are thrown at you all at once and they are hoping something sticks. They are filtered only by the most high level i.e. Travel, goods, etc.
I have bought a few things besides Groupons for dinner. If you need anything shipped be prepared to wait at least a week. It will take nearly two days to process the order then a week to get it by the slowest method possible. They are certainly no Amazon.
Terrible customer service at this money hungry company 1/5
Beware when purchasing a Groupon as once you redeem the Groupon you will never get your money back no matter the circumstances. I had purchased 6 tickets for a Pirate ship tour for my sons birthday to take with family members from overseas that were just in town for the birthday. The company cancelled because less than 10 people signed up for this particular tour and we were unable to reschedule the tour with the other dates provided through the company. The company won't give us a refund because the tickets were purchased through Groupon. I forwarded the cancellation emails several times to this terrible customer service which takes 3 days to respond to each follow up email and will not accommodate the customer AT ALL! I'm paying for a particular service on a certain date and time and if that service will no longer be provided I should have the right to get my money back. Customer service is telling me to give my paid for tickets to somebody who is local to the tour I purchased!!! Never again!!!
The best 5/5
Really the best app to get real deals
Ease of use 5/5
By @ladywithmic (on Twitter)
Wow! If I see something I want, I prefer purchasing with Paypal. With Groupon, all I'm doing basically is signing into my Paypal account and voila! Ease of use is exactly what I desired.
Love it 5/5
Best Discounted mechindise 5/5
By 1st tyme user
Low prices and affordable deals for everybody!!!
Got Funds 5/5
By Dj AJRKC
Have money to spend? Well then ye shall discover plenty of deals to be scored!
Love this app 5/5
Love groupon. Get to save lots of money from good deals.
Love love love 5/5
I am known but my friends for always using Groupon. I have never been disappointed!
Easy to use and navigate... 4/5
Nice app and easy to use and navigate. You can normally get everything you want.
Shipping charges can be pain when you want to buy something quick and cheap..
Satisfied Customer 5/5
I have come to enjoy Groupon!
So far I have had no problems. Everything is what it says it is and shipped right away!
Customer service 3/5
Great app, with great products for cheap, but if you run into an issue, you most likely won't get it resolved
Groupon Review 5/5
I just started using groupon for several purchases. So far the purchases were easy to order and efficiently processed.
Awesome app! 5/5
By Matt from Joliet il
Good deals 3/5
I use this app for food mostly. Wish there were better restaurants though. Great value.
Good Deal 5/5
You can always find something worth a good deal.
Great customer service 4/5
Thanks for get my issue resolved quickly
The BEST 5/5
I absolutely LOVE groupon. Great service and quality products!
Best App Ever 5/5
I have used this twice now and so far no problems. Should any problems arise, I will revise my review.
Great app 5/5
By Applesauce 32412
I LOVE THIS APPP
I Love Groupon 5/5
You will always find great deals.
And if you have any problems there customer service will always resolve to your satisfaction.
I used the app to buy a $20 gift card for $10. They have sweet deals on electronics too
Easy, reliable and great savings! 5/5
I've bought two items so far they were delivered right on time! I'm a happy customer. Apple Pay makes buying so much easier. Saves me a trip to the store and gas. Well worth it.
Loooove 😍 5/5
By Gato 😻
Groupon ... is the best thing ever ... and the nativos on brown and mesa dr rock 🎸 love the manager is amazing 😉 always nice and helpful with the Groupons !!
Groupon is a scam. 1/5
I purchased a window tint though Groupon. When I got to the shop they refused to honor the coupon at its original price, or schedule an appointment. When I contacted Groupon about a refund they told me I was past the 3 day return window even though that was the 3rd day. And really why should they have any kind of return limitation? I paid a lot of money for a service I didn't get. That is a flat out scam.
Extremely Dissatisfied 1/5
I understand the rules and regulations of the app, however the deals aren't really family friendly. My husband and I have three kids and among the three kids we have twins. Unfortunately some deals or specials aren't available for multiple kids.
Groupon app itself sometimes will completely shut off for no apparent reason. In the middle of a transaction the app completely blanked out. I rarely use the Groupon app and now I refuse altogether.
Good to go 5/5
This app doesn't cause me any problems and is easy to use. Nice to get the daily updates on current sales. Worth the space on my phone.
Love this app! 5/5
The Groupon app is super easy to use and they make it so simple to find and buy what you want. I love this app!
❤️ this app! 5/5
Love finding great Groupon Deals! Easy to use. Great bargains. Never a problem. I'm a Groupon Girl!
Products are great 4/5
I've never purchased a trip from Groupon but I've ordered products. I've never had a problem with anything I've ordered and they ship things to you pretty fast.
Not working 1/5
Not working since last update.
Still not working when uninstalled and installed again
Continued Good Service 5/5
I have been buying Groupons for years and have had only one problem and that is because the business went out of business by the time I went to use it. Keep up the good work. I always feel like I'm getting a deal.
Love Groupon 5/5
This app is the best thing ever. My husband and I have tried so many new things and when so many new places and tries amazing food from every culture for much cheaper prices. 😍😍😍
Deals take time to find 3/5
I am glad to be able to get deals through Groupon, however, it can take time to find things. If you have the time, great, if not, you might be wetter off saving your time since time is money.
Love this app
Great app must have 4/5
Love it for most stuff. Gotta try a vaca. But sometimes u gotta shop around some deals aren't the best u can get sometimes. But mostly great. And awesome quality especially the silver jewelry just wish they had more.
They did this so you can't call them and they can take days and days to respond to you.
The deals on goods are more expensive than retail. The activities save you a few bucks and then the companies don't want to have you.
This is quite possibly the worst company I've ever had to deal with.
Has been a great app. Just read the fine line and really look at what you are getting so you encounter troubles other than that is been good to find deals here and there.
Horrible customer experience 1/5
Groupon is a great concept and offers excellent discounts, but their customer service is all about fine prints and standard response text. I purchased my first Groupon for a local county fair, but was unable to redeem the parking coupon since the gates were completely filled up by the time we got there. I ended up paying three times the Groupon amount to park my car a mile away. The following customer service was abysmal where I was greeted with a template response asking me to gift the expired coupon to friend or family. They ripped me off $7 for now, but I'll likely consider very carefully before I ever purchase a Groupon or recommend others. Companies like these, driven by fine print and tiny profits, should be called out for what they are.
Response to developer response: I did contact the help link and email. The response below corroborates my comments around your template response to every problem.
Only one bad experience 5/5
I've been using Groupon for years and I have to honestly say, I've only had one bad vendor in all that time. Groupon promptly refunded me my money and followed up on my suggestion to verify the validity of the vendor. When dealing with humans, you should always expect that at some point in time, they may not perform at our highest expectations. But that doesn't mean Groupon is horrible at what they do, it just means that when we don't receive the service we expect at the time and level we expect, they should do their best to rectify the situation and try to prevent it from happening again.
Great way to save money 5/5
This app is easy to use and a fast & convenient way to access Groupon.
Groupon is for my family 5/5
By Snickers pops
I've been using Groupon's for years & have never had a problem. Love it...
Beauty on a budget 5/5
By Brit Schovajsa
So far I've had nothing but wonderful experiences with Groupon!
Awesome App!!!!! 5/5
Great deals if your a student make sure you submit your student email for an extra discount!!
Not always a bargain 3/5
Groupon use to offer better bargains. You have to research before buying but overall I have saved money.
The shipping is bad doesn't work when you buy 2 day shipping it takes a whole week.Also sometime it doesn't ship. Dont waste your 💵 on it but its an OK app 🙂
App is perfect 5/5
By Old n' fresh
It was too easy. Which is scary. I wanted to keep shopping because it was so enjoyable. Yes, the only reason I'm writing this review is to stop shopping.