Minor Enhancements 4/5
By Fix Dream Zoo
I really like the app and would give it a 5 but the filter options are so limited when there are deals or promotions. Especially under Kids, I can’t filter by gender or age/size range.
Needs fixing 1/5
By Kate Koposova
Displays “app version has expired” when changing regions. What the heck???
Okay but.... 2/5
Everytime I am shopping for “Girls 1 1/2-10y” it shows me boys clothing too.. there’s a reason I clicked GIRLS
Very confusing to navigate 1/5
Not only is the app very confusing to navigate, but it also seems pointless to have in general. Not a big fan.
It requires me to constantly update the app it’s really frustrating
I ❤️ H&M 5/5
Thank you for all you do and for who you are. I love your clothing— style, quality, and pricing! I adore you!
Coolest monkey in the jungle 1/5
By Denarian Ichastin Thomas
Read my title
Few Minor Things 5/5
I think having all product numbers or order numbers to make it easier to find the specific item would help. Maybe making a specific function for employees to use to help a customer find a specific item easier. As far as the “similar items”, I think it would be awesome to keep the same pattern in that section to better find a print. Otherwise the app is very useful and I do all of my shopping through it!
Needs improvement 4/5
I ❤️ H&M and I always use the app but it will be helpful that customers can add reviews and to check in store items.
& I thought hm was progressive 1/5
By proud 12482899
V. 2.27.0 - items’ images are too large 2/5
On iPhone X, at least: when viewing a single item - the item’s image is larger than the screen.
COOLEST MONKEY IN THE JUNGLE 1/5
Coolest Monkey In The Jungle 💀😭🐵🙈🙉🙊🐒
By hm alright
The app won’t let me delete things out of my cart, they have a slide delete on the items but it won’t let you actually delete the items.
Not working 1/5
By Artemy Utkin
After i select a region, app says that i should update it. And this happens with any region i choose.
App is up to date, ios 10.3.3
Cheap clothing everyone wears. 1/5
Use to like h&m but No longer interested in H&M. Maybe if they also made smarter business & marketing plans.
Hate this place. They have really declined as a company ✊🏾✊🏾✊🏾✊🏾
Everything is always sold out and never have my size.horrible never will shop there again
Coolest monkekekeke 5/5
Who else here cause the 80% 🤪🤪🤪
Photo of Black Child wearing “Coolest monkey in the Jungle” hoodie 1/5
By 👑King Alex 😻🔥🍫
I am disgusted. Deleted the app and will NEVER shop here again. Told all of my friends, family and coworkers to do the same.
Model Stats 3/5
It would be really great if this app provided model stats and more photos of the clothing on individuals instead of just a photo of the product alone. Otherwise, fantastic app! I’ve purchased large quantity orders many times and have only exchanged some items twice.
Why is this app always freezing on me 😒 Please fix it now!
I love the app but it needs a little work 4/5
I’ve already made two orders from the app. It’s very useful. I love how easy it is work. But sometimes when I go to track my order the app closes then I have to reopen it. That’s the only thing I think needs fixing is the app closing on its own.
Email review 5/5
Like how this app allows notifications good deals and sales on "hot new gear"
end of 2017 app review 3/5
all in all, i’m on this app everyday. i noticed tho whenever i tap on “my h&m, then recent orders, and then exit recent orders,” the app always crashes.
anyone have this issue?
other than that, i’m on this app everyday, and can’t kick off my shopping addiction. btw, i still need more erdem pieces :)
Worst company. 1/5
I placed my order on on December 10th and kept tracking the shipping progress through the tracking service proved by H&M. I NEVER received my order and when I contacted H&M about it the refunded me and offered free shipping on my next order (like I’m ever going to order something from you guys again, this is the SECOND time this has happened to me). They made no effort to even try and find my package or to send a new order out to me. I’m extremely disappointed in the way H&M runs their business and customer service.
App crashes 1/5
By JC Dvain
App crashes when tracking your orders within the app!
Brak regionu „Poland” 1/5
Nie ma regionu Polska? Porażka.
Why did it get worse .. No Prices , just unclear pictures 1/5
The app was ok before it had some problems unlike other stores , for example the picture of the items isn’t clear & stock availability. But it also had some good things like showing the price of the items , why did you remove this. What’s the use of the app if I CAN NOT order from it , get a good picture , check stock availability , or KNOW THE PRICES.. You officially made this app useless
Not useful app 1/5
Most of the time has a problem and doesn’t work well, it seems that it isn’t compatible with iPhone:( anyway it wasn’t useful for me at all.
By babcia franka
Portland is not available on the list of countries.
dont like it 1/5
By Anghami's no.1 fan
i cant see the price??? n i cant see the store availability?? whats the point ??????????
Does NOT support China! 1/5
The app show many country and most of it does work at all. The ZARA app looks better yours. And it can shop any country that I want!
I Like It.......But 4/5
I Love H&M and the app is good. It it keeps glitching out on me and won’t load. Whenever I click on the app it loads, blacks out, and then it goes back to my home screen and it really annoys me
It’s okay 3/5
I love the clothes on this app and would like to purchase some eventually. The only problem I have with the app is how some of the items I like have been out of stock for months. Also, I wish they could notify you about when something comes back in stock because I check everyday to see if anything is back and nothing is. I hope you can take this into consideration because I’d love to purchase some clothing.
By Maro Jaaaaaan
You’re not able to remove items from your cart, it crashes EVERY SINGLE TIME, is impossible to work with. Let’s all give a collective middle f*nger to the developers of this incompetent application! I keep deleting and reinstalling.... to no avail!! #FrustratedMommy
Not so good 1/5
Crashes after each update :-(
Pretty Good 4/5
I like the app overall and I like that you can add things to your cart and it will save them until you’re ready to checkout. But, if an item in the cart sells out, there’s no easy way to remove it from the cart. You have to send it to favorites then delete it from there. Otherwise, I really like this app.
Had it for 5 min 1/5
By Mama Paparazzi
This is the only app I’ve ever loaded and will immediately delete after I write this! It’s an awful shopping app. Hardly any clothes to choose from and not user friendly. Hard to navigate too.
The app is practically useless.
Waste of time this app. It's a shame for a company like H&M...
Needs Work 2/5
I don’t like how they only show you one picture of the item selected, even when you open up the details. Whenever i see an item i am considering getting, i have to manually look it up on my internet browser to see how it really looks like on the model because the app only displays the one picture of the item, and it’s never on the model. It also randomly closes me out every 10-15 minutes! Not a great experience with the app, just shop on safari/your regular browser app
Works phenomenally 5/5
By Awesome and kryptonian
Works great on my iPhone X.
Updated App issues loading now 1/5
By Iaan W. Yng
I can't spend all my money anymore on HM cloths.
Update a bug fix 1/5
Just do a nice sweep for bugs. App constantly crashes.
Don't bother downloading 1/5
Use to love the app but they took away simple features you need to find things! There no link to find just boys clothes inn the app.. they mix the kid section all together! It's total crap .. worst shopping app ever and I love h&m clothes for my boys
Can't select a size !!! 1/5
The size doesn't work I can't select the size I want !!!
Does not save gift card info 1/5
You can check your balance through the app but it doesn't save it or apply to your account. It'd be convenient to have that capability and to pay in store with your phone (like starbucks) instead of holding the card in your wallet. Or if you want to use it for future online purchases. Also because what if you lose the gift card entirely!!
doesn't work 1/5
when I choose Russia country, app stop working
Where are the plus sizes? 2/5
I can shop plus collections on the website but it’s nowhere on the app. When I search “plus” a bunch of kid’s pajamas show up.
Doesn't work ever 1/5
Glitches make it literally impossible to use. It just doesn't show the products.
Very Rarely Works 1/5
I love H&M but the app very rarely works all the way through purchase. Shuts off and freezes up. Please do better...