Constant issues 1/5
This app has had issues since I downloaded it. Parts of home page do not load.
But slow updates
Awesome app 5/5
Simple to use, allows for adding non UHC cards (Dental and Vision coverage cards)...
All the basics are there with simplicity at the core...
Copied UI, and it is not working! 1/5
Can’t see my ID cards, can’t know my coverage, not user friendly instructions
ID Cards 5/5
All of my family’s ID cards at the touch of a button!!! Love it!
MyUHC on my Mobile Device 5/5
I haven't had any bad experiences or drastic glitches yet. The ap did crash on me once so far the first time using it. The crash seemed really aggravating at the time because I kinda thought all those sort of things have been worked out at this point in time. Ultimately, I am very great full this MyUHC ap has been developed.
Great app! 5/5
By Djakamon Topsi
Keep up the good work!
Worthless app 1/5
I go in to search for a clinic nearby and it just gives me an error.
Payment due vs. already paid off 4/5
My only issue is trying to compare paid bills to bill that I have left. The balance should be 0.00 once a bill is paid off or be archived. that change can prevent patients from accidentally paying a bill twice.
I have been working to learn all the new features offered. But I love how I open the app there is my group and member numbers. I know where I stand with deductibles and out of pocket expenses. And I appreciate being able to push a button when one of my kids is sick and you will call me. I don’t have to even be on hold!
Great App 5/5
Everything I need in one app!
Very handy app 5/5
Great app particularly when having health issues
Good app 5/5
By Rahul reader
ID card cannot add to wallet on iPhone 3/5
When I first download it, I go to the ID card and it says download to the device. But when I turn off my WiFi or cellular, I cannot get to the app. So what is the point it download to my device.
At least it it could be added to the iPhone (iOS) wallet, then we do not even need to log in.
All we care is showing the card to the doctor office, the member number and group number.
Please add this feature for IOS user.
Worst app I have ever used.
United healthcare 5/5
So far this app has worked for me and I don't know what to say bad about it.
So helpful! 5/5
Worth the download!
Love this app!
Better off using your computer. 1/5
Poor functionality. Difficult to access necessary documents, especially claims decisions. Not great for reviewing family coverage.
Helps keep me informed 5/5
By Portales Photography
Great app. Works as designed. I’m always up to date with activities on my plan.
By Viva lye
This is a great app. Can view history and reorder meds at the same time.
Does not give access to health providers 1/5
I tried to access my primary care physician (PCP), for unknown reason does not have access to current location even if you provide the zip code, this apps needs improvement.
Easy and smart! Good for me
Broken app 1/5
Won’t load ID cards. Enable push notifications button doesn’t work. The app should show HSA balance for HDHP.
Fitbit issues 1/5
By K Alt
I have set up my Fitbit to the app but it hardly connects. It showed 3 days then nothing for days.
Love the app - Extremely helpful!! 5/5
Works great! 5/5
I’ve had no problems, works as expected and is easy to use. 👍👍
The provider search tool doesn’t work, there’s been 3 updates since I signed up and it still says it can’t find providers and pharmacies
Top ten worst apps 1/5
By Sleeps with noise!!!
One day it works perfect. The next not at all. Now it won’t show me any prescription information for my dependent son!!
Excellent app that’s fast and easy to use
Nice app 5/5
App does everything that you can do on the website.
Great app 5/5
Great App 5/5
Easy to use!!!
Needs improvement!! 5/5
Sometimes it doesn’t show anything in my area.. Other times it works great bugs left to fix!! Otherwise it’s a 5 star
Search for provider does not work.
Clunky and Slow, no size optimization for iPad. 1/5
Update: not much has improved, it is faster and has Touch ID login now, but functionally still a nearly useless app. It shows nothing about claims other than total billed. Can’t see details such as discounted cost, amount considered as deductible or amount considered as out of pocket only. Looking at status - amount towards deductible and/or amount of out of pocket expenses are just shown as ytd totals vs plan limits. I’d really like to see it exactly what costs go to each category since there are quite a number not counted as deductible and only out of pocket. Basically this does ok to show overall status but nothing about details.
I used much better med apps, but it does offer some convenience and covers most things. My biggest irritations are inability to send messages to ask for info about certain things or to ask how to expedite an Rx. For example, refills are processed quickly, but renewals take as long as 10 days to approve before they ship, same as a new Rx. That's nuts. If it's a long term maintenance drug, there should be a faster way to process a renewal. Another Rx irritation is inability to delete old Rx. I keep seeing Rx available to renew that I only needed once for pre or post surgery. It is also slow, if due to encryption of all data transmission, then I'm ok with the slow speed. But my banking app encrypts data and is extremely fast. Finally, they need to do a better job of optimization for the iPad. Seeing the same screen in giant size is not really needed, they could add a lot more functionality to each screen. Overall it works, but it seems old and clunky. Considering how much they charge us and how much they keep eliminating from counting towards deductibles, they could spend a little more on making this a better app.
Easy access 5/5
Good access and ease to navigate
Easy to use 5/5
This app is very easy to navigate and is very informative.
Great app and information to have. 5/5
Important information that everyone needs to have on them.
That’s great 5/5
Love the app. Makes it easier to find your info
Such an Amazing App! 5/5
By Carmen Livigni
I just uploaded this app and have enjoyed its extremely super easy, I love it
No longer works 1/5
Worked fine before. Now when I go to search for providers, everything is blank. Not sure what happened ****updated the app, same problem. Really need to search for a doctor in the area but can’t use the app to do it.
Absolutely ridiculous. I have attempted SO many times to just create and sign on BUT it continually says unable to complete “at this time”.
Kicking me out 1/5
This app is useless, once I login it keeps kicking me out, I spoke with the number provided on the help bottom, I wasted 45 minutes for them to figure it out, going from one department to other, after 45 minutes they gave me a number to call, it was the same number on the help bottom. I changed my employer who provides the same medical insurance, I changed my email address, I delete it the app severL times but it didn’t work
This app is very useful when in a tight predicament when info is needed at that moment highly recommended!!! Great Job.
Great job UHC 5/5
By 621 Black
More info 3/5
Not enough information available or hard to find.
By Urmi shah
Very good app I like it.