Love this app 5/5
This app makes reservations easy and convenient.
Love this app 4/5
App had great features. I especially love how the check in and digital key feature. I also love that I can choose my room.
By Jayvon Almario
Great app 5/5
I find this app to be a quick and easy way to book a night at a Hilton hotel. I have never had any problems.
Doesn't work on my ancient iPhone 4s 2/5
Alas, I can't search for hotels on my 4S since the "location" search bar is too far up the screen to be selectable. I know this affects about 5 people, but it's disappointing nonetheless. I used a competitor's app that worked on a 4S instead.
Great app! 5/5
Love this app and Hilton! I use it all the time.
Travel Partners 1/5
Won't allow me to update preferred travel partners. I can select, but the update button doesn't light up to tap to change.
I like the app. I find it quick and easy. Especially like that I can order extra items for my room. Nice.
Love Hilton 4/5
This app makes everything so much easier, not to mention providing access to the room with your phone.
Only thing that would make it better would be a checkout option.
Great App 5/5
Very easy to use. Hotels are always nice and clean
I found this app very easy and love that I can use my phone to check in and access my room.
Love Hilton, love the app! Easy to use, great UI.
Love it' 5/5
By Trace yam
Great app and the hotels are very nice ! This app makes check-in easy.
Does what I need, but sometimes it takes a couple tries 4/5
Mostly, it works fine. A couple of times it wouldn't allow me to make a reservation at a hotel. That seems to have been corrected as it hadn't happened in a while.
Other times I've had to re-navigate through the app to get the reservation made. I was able to do it, but took longer than it should have.
Great ap for booking Hilton hotels 5/5
I love using the Hilton Ap. I am able to book rooms at great rates using HHonors discounts and earning points. When I have enough points it is easy to use the points to book rooms.
Great App! 5/5
Easy to use - works great!
Awesome new look 5/5
I love the new app and so much easier and nicer than before. Finally an iPad app
Business Owner 5/5
By Kimberly Texas
Love this app. So user friendly. Easily see rates and locations. Simple booking.
Quick and smooth 5/5
Last minutes before my flight, family was not going to be there when we land, so need a room for the night. Click. Select. Done.
Great App 5/5
I find the Hilton App the most accurate of all the hotel apps. The descriptions of the properties are always on point and and I never have a problem making reservations.
Easy reservation in 5 minutes 4/5
By Java Geoff
Easy search, good pics, fairly fast. Makes it easy.
Very easy to navigate 4/5
By Aloha 54
The app is great, as far as navigating the reservations process. I would prefer to have more info and photos of the properties themselves.
By Ozgur toycu
They claimed that there is red market dot on the carpet but I explained I fid not do it and charged me $150.
HHonors Rocks! 5/5
By Jenni E 1975
Love the app...often has rooms the hotel doesn't show as available.
Buyer Beware! 1/5
Booked a room using this app, and was charged immediately even though my stay was 4 weeks away. When dates changed, I was refused a reschedule date, was told reservations were non refundable. I will never use this app again, this is ridiculous customer service fraud!
Very helpful 5/5
While traveling and going to in service schools the app has been very helpful and easy to use while even planning a trip
Love it! 5/5
By AJ Craft
Love that I can check-in prior to arrival and pick my room from the App. I can also check-in all rooms I booked and see my future stays as well.
Works fine for me 5/5
I've used this app for years to make reservations and haven't noticed any problems.
Great App & Great Hotels 4/5
The app is very convenient for booking stays, checking in, and checking honors status. My only frustration has been with the Hilton Honors system itself. Although my point balance has been updating, I haven't been able to see my past stays in the system for the last 6 months because the government travel system didn't spell my name the exact same way it was in the Hilton Honors Program even though the Hilton Honors account number was the same.
Works great and helpful and easy 5/5
Hilton app is great 5/5
By Granpa fran
I find it very user friendly and quick compared to the app of a competing chain
By Eze II
It took a few years for this App to evolve from a 1 to a 4.5 App but it's finally matured into a great App. I'm trying not to select Hilton properties merely because of the ease of using this App but I fear I'm losing this mental battle.
I don't even save the confirmation notices to iBooks any more. We have this App on 2 iPads and 2 iPhones so we know it won't disappear on all 4 devices. Plus the advance check in process reconfirms that we are expected.
I 💖 this App.
I forgot I had done this review. Yep, it's still as good as I wrote before so. Lol!
Worked great and found conference discount code 5/5
The ap worked great and even found my conference discount code.
Decent, but needs improvement 3/5
Doesn't always have the most updated information. But pretty good for a hotel app overall.
Very Easy and smooth 4/5
Great tool. Was able to find exactly what I needed with the discount rates I had available.
Best hotel app 5/5
Very easy to use, and gives me all options
Awesome App.....Awesome Hotel 5/5
Love the app. Very efficient. I can book a room, check in and select a room in no time flat. The only improvement that I can think of is to add the ability to view a 360 degree view of the particular room when selecting your room at check in.
Wish I could send a little note... 4/5
Love the app!
However, since they upgraded, the phone number was hard to find...
I also wish I could send a little note to the Front Desk, as sometimes things change from the time of making my reservation to the time of check-in... there isn't anyway of doing this during the e-checkin phase. *if I wanted to be near a friends room, notate another name in the reservation, etc.
Nice and easy 4/5
Only wish I could combine points and cash options more easily in a single reservation.
So Easy! 5/5
Easy to use and exciting to be able to choose your own room before you even arrive!
So it seems that as before I shouldn't take too much stock into staying specifically at Hilton for the honor rewards. You lose your stays after 12 months if you don't reach diamond?! That's ridiculous. I like the hotel but I guess I won't get too crazy about trying to collect stays by choosing to book with them first. Funny seems like this marketing approach Hilton is using isn't as effective as it could be. Maybe they'll look into the program and tweak some rules. 🙄 oh...3 stars bc the app is nicely designed and I enjoy the early checkin feature.
Works fine... 5/5
I use it for all my work travel, also use Marriotts app, it works fine, easier than the website, good for finding hotels and tracking points.
Flawless App 5/5
Couldn't ask for an easier to use app when booking.
Hilton app 1/5
Easy - I use it all the time 5/5
I travel at a moderate frequency, and find this app to be easy to use. I can find a hotel in a strange town, and get it booked in just a few minutes. It sends what I need to email as well so I can share info. Thanks for making this easy.
Piss poor - like my hotel experience 1/5
By Njord Rota
As I sit here at the Hilton in Mexico City, trying to deal with why my reservation was given away, I find the Hilton App totally useless. None of the phone numbers work and there is no way to text/chat/email from the app. Can't even look up my rewards number. Needless to say, quite unhappy sitting in the Hilton lobby trying to help the Hilton staff unfuck themselves and discover that the app is just as useless as the staff here.
OK but missing link to HHonors account 3/5
By John in Mich
I tried to book using an AARP rate, but the app would not pull my AARP number from my HHonors account.
Hilton Brands 5/5
By Travel sports dad
Love the mobile app, love the Hilton Brand. Our first choice always.
Needs work 1/5
Not a good app. Hilton, please improve this.
Great app 5/5
This is a great application for the busy traveler