First time user 5/5
By Mr Soccer Heady Heady
So far, so good.
Good intentions 5/5
Have used Home advisory services in several different states now. I’ve talked to several different tradesmen that use home advisory. Everyone has good things to say about them and their service that they are offering.
I LOVE IT 5/5
always get a great
HomeAdvisor is a disappointment 1/5
I’m a contractor who was with HomeAdvisor for two years. I had to pay an annual fee and pay for every lead. Customers aren’t interested in hiring a contractor most of the time. I only had two actually answer the phone when i called. Total scam.
Watch out about screened professionals 3/5
By binde dig
I have hired from home advisor and noticed that a lot of them are “no English “ or “shade tree mechanics “ .
Screened does not mean quality.
Also home advisor calls you “on a recorded line” and does not even look it see if you posted a review or not .
Seems all they want is the kick backs and advertising money and don’t care about the core value .
Terrible experience 1/5
I called home advisor thinking I was actually calling a certain contractor. When I was told that wasn’t the case they said that the particular vendor was no longer there a “preferred contact” and offered to connect me with someone else. I declined and was subsequently bombarded with phone calls and emails from half a dozen contractors trying to solicit the business after I specifically told how many visor I did not want to work with anybody affiliated with them.
I reluctantly agreed to meet with one of the contractors that home advisor had given my contact information to. The particular job I need done I have already had priced by another contractor for $1000 and was looking for a second opinion. I kid you not the home advisor contractor quoted me at $5700 to fix a crack!!!
I have been given over inflated estimates in the past by home advisor which was why I was reluctant to work with someone they suggested at all this experience just reinforced my viewpoint - avoid them at all costs!!!
No show 1/5
Person never called. Left voice message and heard nothing. Will find someone who wants to work.
Awesome service 5/5
I like the background checks and follow up surveys which updates the professional services.
Only works with WiFi 1/5
This app only works if WiFi is available. Otherwise it say the user has no internet connection. I connected with the internet fine. I called Home Advisor and told them the problem of connectivity, and was told to contact my internet provider about the issue. She said it's not the problem of the app. I tried chatting with a Home Advisor rep. She said she was available, so I started asking my question. When done typing, I submitted--only to find out that she had disconnected while I was typing. Very frustrating experience because of the app. Customer service is no help.
Chimney sweep 5/5
By Charles of MNW
This was my first time to use Home Advisor and will do so in the future. Vendors were suggested. Also estimated cost of service was provided. Will use again for various projects.
First time couldn’t be better 5/5
This is our first experience with Home Advisor but it’s been so good we will definitely use them again.
DONT BOTHER DOWNLOADING APP 1/5
AFTER i entered all ‘required’ information which i wasn’t that comfortable with, i got a list of plumbers in my area, REALLY? I could have googled that! I found this app useless and disappointing. Read the fine print ‘some may not be licensed for your project’ ....... nice, 👎🏼
New to Home Advisor 5/5
We have used Home Advisor twice in the past month to find the companies that provided the services that we needed. Both were very professional and performed quality work.
Many projects 5/5
I have used Home Advisor for greater than 10 years for a variety of projects large and small. I have never had anything but a positive experience. The businesses have all been professional and provided quality work.
Ease of selecting 5/5
Home Advisor takes a lot of the stress out of finding a contractor
Always find quality professionals on HomeAdvisor 5/5
By satisfied in Hopedale
I have been using HomeAdvisor for many years now and always find quality professionals. I find the ratings from customers very useful when selecting someone. I feel confident and safe using HomeAdvisor as I know that they perform background checks.
Please list 1/5
The details of what changes in each update
Service Pros 5/5
This is the first time I used Home Advisor to find a service pro. I found the site to be easy to navigate. The service pro recommended was excellent. I can only hope all the pros on the site are of this quality. I will use Home Advisor in the future and will recommend the site.
App crashes 1/5
I downloaded this app on my iPhone 7 plus running iOS 11.2.1. I have not been able to use at all. It crashes every time I try to open it. I uninstalled and reinstalled. Same result.
First use 5/5
This was my first time using home advisor. I found a great pro and got a quick response. Very satisfied!
No call option 3/5
By Amber Cornett
Is there an option to turn off immediate phone calls? Sometimes I only want to get information for a project that is 6 months to a year away, and I don’t want someone calling me right after I hit search.
Fraud Company STAY AWAY!!! 1/5
Contractors pay to be put on list regardless of feedback. Constant calls to sell services, I had to change my number. No u may Not have my phone number again!!! Frequent app updates so their negative feedback all erase. You’ve been warned!
Great Service 5/5
I called Home Advisors for the first time looking for a plumber. I was connected immediately with a local plumber who came out the next day and fixed my problem. They connect you with fully licensed, professional, local pros with great reviews to see before you hire them. What a great app!!!
Saves $ amazing service 5/5
This app blows me away every time I remember to use it when I need a repair/project done! Great interface, flawless user experience, haven’t seen a glitch yet. Very well done app! Great idea!
Home advisor fail 1/5
By T in MO
I was using home advisor to find a lawncare service to replace my current service only to find the only one recommended was the one I had been using. I did not want to be contacted as I’m already a customer. Now getting phone calls and emails. Not helpful.
Boticelli Plumbing 5/5
Excellent reviews led me to this excellent contractor
Is one option all I get? 1/5
I got one option for a kitchen designer in Contra Costa County? Seriously?
Unsolicited calls and email spam 1/5
Used the app and found an ok contractor to resurface my deck. The problem was that i started to receive unsolicited phone calls from various contractors (they knew my name) and i began to receive 100+ spam emails per day. I can’t be sure they got my info from home advisor, but it is a strange coincidence. Just beware
Top rated Grout Medic hired 1/5
Top rated Grout Medic, in 2017, in Oklahoma was hired last February. By November grout is coming up in shower. This is a franchise company and although I am less than a year (1/2/2018) today from paying for services on (02/28/2017) and I have the receipt they will not honor warranty! Also, the franchise number keeps hanging up on me after I asked to speak to supervisor! I had originally been told I had a 10 year warranty now they say one year warranty either way this complaint was filed 10 months following completion. Home Advisor recommendations can not be trusted!
As a service provider this is a scam. 1/5
They sent me leads costing me $77 each and for people that had already replaced their roof. They promised fresh leads to me to sign me up and it didn’t happen.
Very convenient 5/5
Allows us to get reviews of multiple contractors in a very convenient way
Something Changed 3/5
It use to be I put in a request and got calls immediately. Now I put in requests and I get numbers to call them but they don’t return my calls. Maybe they don’t want business but why would they pay for leads? Confused. Just logged a request and it said check availability and pricing, click on the link and it says “No availability at this time”. Losing confidence in this referral network/service.
Not thrilled 1/5
By Grouper Trout
I wish Home Advisor would do more follow up regarding who they recommend on their site. I'm not thrilled with the contractor nor the quality of the work but the project is finished.
Tree Services in NE Atlanta Area 5/5
By Lynne in Doraville
I needed tree services and Home Advisor got me 3 right off. Shortly after, I received a call from 1 and an e-mail from another. Did not hear from the 3rd, but I had contact information. Although the business I chose was a bit pricey, I really got the value I spent and am very happy with their work. I had not used Home Advisor before, but plan to do so on projects in the future. Thanks guys!
I went to the app to tried to get an estimate only a estimate and I never submit any information ... I couldn’t get any price .... after a few hours two different people called me if I need any service ... I asked my self someone know my number with out submit any thing .... now someone from your workers ... “ Hi this is Jespar Electric, LLC. Got your HomeAdvisor request. Happy to help! Just tried to call. Call (703) 732-4310 or reply to this text to discuss your project....
Are calling and text me . I told Manuel that’s ok I want the service, he was going to came and guess what ? He want to came to me house to see the job .... I said ok at 7 pm and called me again that he want to go to my house before 7 pm I said not I can’t....maybe next Day morning and I said ok .... never called me .... 2 days later sent a text with the estimate .... are you kidding me ... what kind a service is this .... never want to use this app or this company .... why did you give to someone my information to someone that I don’t know ? With out submit any project ?
This app is trash 1/5
I hired a contractor to get my garbage disposal replaced. The contractor contacted me, I accepted the offer and he failed to show up on 3 different occasions. When I tried to write a negative review on HomeAdvisors app they emailed back saying they wouldn’t accept it “because he didn’t provide a service” clearly because he never showed up. If your business model is to rely on the reviews of others and negative reviews aren’t published, your business model is really to take money from contractors and mislead consumers. DO NOT TRUST
Successful find 5/5
By L in Sandusky
I tried home advisor at 2am and got a call at 8 am I never had much success with on line sights before but this one was a great success. I would definitely recommend giving it a try
Posting a review 3/5
Can’t find a way to post a review about a bad job.
Just don’t 1/5
I used the app to get an idea of price. This is an option they have. ( to just do that and NOT talk to someone just yet) After checking for plumbers in the area and not trying to make an appointment yet, home advisor called me to see if they could help me find a plumber. Uh, thats why I downloaded the app. So I didn’t have to talk to anyone! THEN they gave my phone number out to several plumbers who have also been calling me all day.
This is terrible and not at all what I had in mind when downloading this app. Skip the head ache and just look for people online or get recommendations from friends.
Will never use this service 1/5
I just downloaded the app from the Apple store thinking about getting someone to do some minor plastering job in my house, BUT after reading customer reviews, I changed my mind. This is another Internet scam. Based on the great majority of posted reviews, the service is a piece of ....
Just use it 5/5
By "Burbank speaking."
Have used Contractors several times without fail. Just use it!
Not vetted 1/5
Recommended 3 Pinkies. They obviously did NOT check them out AT ALL! I would no longer recommend Home Advisor!!!
Wrong Contractor or insufficient damage? 4/5
The problem I had was a very distinctive and unpleasant odor coming from under my house. I was told by a plumber to contact Serv-pro to see if removing soil and checking for mold contamination was needed. Two people came out to the house. An inspector went under the house looked around, came back out and I was told I would be hearing from them the next day with an estimate. I never heard from them again.
Fall Yard Cleanup 5/5
By Nader wannabee
Wonderful service, reliable, responsive, trustworthy. I ❤️ HomeAdvisor! Thanks for your service.
So Easy 5/5
This app makes it so easy to find a handyman.
Not reliable 1/5
No one Responds to requests for service. In particular a simple dishwasher install
amazing app, hired 3 contractors so far and every one has been professional, on time, reasonably priced. they're all concerned with their ratings so there's No nonsense. this app makes finding help very easy
The service is great! 5/5
By Warp Nine
Used the service to address an issue with my central air conditioning unit (during the hottest days of the year of course). Fast, efficient, and professional service. Good job guys/gals! Keep up the good work. 👍🏾
About the TV commercials. It’s actually a pleasure to watch a commercial that is 100% accurate and honest. I have no problem paying for a service where what is advertised is actually delivered. 👍🏾
Brilliant service! 5/5
I cannot envision a service being easier or more convenient! Bravo!
Easy to use 5/5
Used for the first time two days ago. Since then I got my dryer repaired by a company I found using the app. It was so easy plan to use more moving forward.