Makes searching easy! 5/5
Easy property searches, editing of stay info, you can even draw on a map to search a particular area. On of the best apps I use!
Great Place 5/5
This condo is amazing! Off the grid but close enough to enjoy night life if you want to. Great kid friendly condo!
Prices per night never match actual 3/5
New website layout 3/5
I am not too Ken on the new site design...it does not seem to be as user friendly.
Love Home Away 5/5
Quick, easy way to book vacation. Lots of inventory to pick from.
Too much other charges 3/5
I like HomeAway easy and convenient to use. But man when it comes to the total charge it’s more than staying 2-4 nights at a hotel. Their cleaning and all other charges that owners feel like the need to charge you for every little things is pretty ridiculous.
Easy and Efficient 5/5
Could not find the place we were looking for on vrbo or other sites, but was here, and available.
Property 3770560 5/5
By S K Stein
We have used VRBO twice and we will only use them for reservations they are very easy to work with.
Service fees well over 10% 1/5
The app is not as easy to use as it once was. I’m not sure if homeowners need to update their listings. Also, I used this service for years and went to book a house booked previously before the add on of the service fees. The increased cost doesn’t even make sense as it was nearly equal to the cost per night. The owners have no control over these fees and in the area I’m looking to rent they were recently hit with utility increases that were also out of the owners control and the rental costs are now at all time highs. From what I’ve been told the only people happy about the service fees are the rental companies.
One more filter 4/5
There needs to be a parking filter. These could be Sub-filters for parking, like “included in price”, “on-site” etc.
Easiest “Home Away from Home” app 5/5
I enjoy using this app the most when I’m searching for the perfect getaway. Very user friendly.
Bait and Switch 1/5
This app has become a complete bait and switch with a final price that is ALWAYS much higher than the average price shown. I suspect that they are basing pricing on the user profile (how much they think you will pay) rather than a seasonal price.
Create a new profile every time you use the app.
Not user friendly app 1/5
This app need lots of improvement. Also, property shows availability but owners don’t confirm it.
Awesome app 5/5
I love to search using the filters so I only consider the units that have the amenities I like.
Great app! 4/5
We use this for all of our getaways! The only bad thing is if you find a property that is not instant book you have to wait for approval and sometimes the calendars are not up to date.
Great app overpriced service fees 2/5
VRBO has always been my go to booking for vacations but recently I’ve noticed their service fees have gone way up. As a result a rental looks like it’s $200 a night but really it’s $300. Plus VRBO offers me as a customer for little for the exorbitant fees. I’m honestly not a fan of Airbnb but I think I have to start checking them out first before using VRBO.
Tuscan sunsets in Tucson 5/5
By seeking sun
Lovely location, quiet, warm respite for us Northern folk!
Thank you so much for renting your comfortable home to us!
Switch and bait 1/5
Sites like home away Airbnb and VRBO Are supposed to make reservations easy however every resort condo I chose at a specific price doubled by the time I was ready to confirm. Owners seem not to have any control over what these sites do .
I would rather get a hotel room then to be subjected to this switch and bait tactic. Buyer Beware!!!!
Easy access to housing options 4/5
Very useful app. I especially appreciate the map vs list view of options and the ability to reduce or enlarge the map view to get additional detail or ideas. One suggestion to the app builders — please provide instructions for how to create a favorites list. I did it once but can’t figure out how to repeat it for new locations.
Always find what I am looking for! 5/5
Love the app! We live in New England and love to stay at lakeside cottages! We always seem to find what we are looking for using the app. We have stayed in Maine, Vermont and now we are looking in NY. Always an adventure!
Can’t connect 1/5
Love Home Away but the app does not function. I have deleted the app and reloaded four times and it still does not work.
Please list 1/5
The details of what changes in each update
I can't see what messages I've sent.
I love it. Vacations are on another level. Bigger and better more for my money. ❤️ 5/5
Max of 13 guests 3/5
I’m looking on the website because the app doesn’t allow more than 13 guests. Besides that, good app.
Well built app 5/5
Really impressed with the app. Very well thought-out. Just booked first rental.
Great site 5/5
Great site to find affordable condos and houses!
Super easy 5/5
I have booked several trips thru home away. Never had a problem. Fantastic!
Excellent Resource ! 5/5
I use this a lot while traveling. It is an extremely useful tool. The only thing that can confuse you is when you are looking to rent a house or condo and then hotels start showing up. Which is fine. Just read the small print if you are looking to live with "locals" not more travelers. And of course, most of the hotels won't have kitchens and extra bedrooms for the kids.
Where do I start???? Not a good experience 1/5
I reserved HomeAway location which I had to cancel due to work relocation. I have my cancellation request but was charged as a "no show". I've been trying to reach a resolution for months now. I have the hardest time reaching someone regarding my refund. The times I have spoken with someone I was told the issue would be resolved. I've been dealing with this for at least about three months now. I feel no closer to a resolution and don't have much faith I'd ever get this resolved. Despite the issues I stayed at a different HomeAway Location, which I loved. I was told my deposit would be issued shortly after my stay. When contacting the home owner I was told I should've received my deposit weeks ago. Still I've yet to get a refund for my cancellation or my deposit.
Ease Of Use 5/5
Easy to use
To whom it concerns 1/5
By Ball base mom
App is not user friendly to book condo?
Please add Apple Pay 4/5
Please add Apple Pay
Still not working after months 1/5
By Hungry peacock
I havent been able to contact owners in over 3 months. It shows that I am sending a message and says its "processing the message." Then the message disappears never to be seen again and the owner never receives it. Ive tried app support three times. I give the tech guy all the info he asks for, his advice doesnt solve the problem and he stops emailing back and gives up. Great, no trip for me.
Worst Vacation Site Ever 1/5
Calendars show open availability, but when you get ready to book, the units are not available.
Rates way higher than shown.
Change of policy 1/5
When I paid for a listing, I was able to contact prospective tenants before booking. Then they took this ability away and that is not what I paid for. Many owners are very irrate. I think there is actually a class action suit against the company. The response from them was sorry and call customer service, but when I discovered the change, I did call and their response was, oh, we sent out an email about the policy change, which affects you whenever you bought your listing.
It is one thing to change your policy but not in the middle of a contracted agreement regarding a listing. Sounds illegal actually...
Luv this is so easy
Great site 5/5
This is the best site so far to find a good place for vacation. It have all kind of prices places and commodities. The responses are pretty good.
New restrictions are horrible 1/5
By hater of new system
I like to be able to talk to the person on the phone I’m about to spend thousands of dollars renting there house, things come across much faster and clearer. To redact my cell number in a message in horrible. Sure you might miss a few that don’t book threw you... but offer people a reason to go threw you, discounts on muti week, a points system... maybe put a team on that?
Always great 5/5
We have had nothing but positive experiences with Home Away. Affordable options. Great customer service.
Best app 5/5
This app is really good and helpful is it really fast and easy to find a house.
Love the app, but... 2/5
I wish they would code the transaction as a travel transaction. I have been saving my points on my Barclay card for over a year for my upcoming trip. If i would have booked through Airbnb, i could apply my points because they code their transaction as travel. For some reason this company does not, even though that is exactly what it is. Are they skirting on taxes by doing this? I am guessing there is some kind of gain for the company to incorrectly code the credit card transactions.
Can’t sign into app 1/5
I’m Trying to view my next trip but I cannot sign into my account. I keep trying to change my password and it will not take.
Will tell you a room is one price then when you book it the price jumps 10 times higher. Seriously. Was booking a room that they said was $107, after putting in my card info they said it was $1000+. Will include screenshots if needed.
By My goo-goo hi me
After booking , never got front door code to get in , now arriving at front door , can’t get hold of no one .
Great Site 5/5
By Little Sorrel
HomeAway is easy to use and there are many properties available. So far, we have been pleased with the places we have stayed in Canyon Lake and Boerne, Texas and Williamsburg, Virginia.
Great, EZ to use app! 5/5
By Busted Yuppie
This app does the job for me. It’s pretty slick, professionally built.
The new update leaves a lot to be desired. I'm a renter and have used this app for years and I loved how it worked. Now, I input criteria for a
Vacation and nothing shows up for any dates or any places I put in. I have the latest version and it won’t let me sign in like I always did before. I have saved rentals that I would use again but because I cannot sign in, I cannot find them. How is it possible no place is available ever anymore? Yes, I rebooted my phone and have the latest software for it. This is the second time I have put in a review but the only way to do it is by editing my first one. Go figure.
JimGioiosa rentals are the best!! 5/5
Absolutely love using Jim to help book all of my business and pleasure travel arrangements. He and his staff are fantastic:)
Illegal renting 1/5
They continue to allow illegal
Renting in NYC. They ignore the less than30 day rental law