Still haven’t fixed the real problem 1/5
It’s a great idea to have your local stores post pix of current items - kind of like an Instagram feed. The problem is, after you scroll through about six items, there is a glitch and you just keep seeing the same two items in a row. Over and over. It could be so great, but it has never worked.
Love the new version! 5/5
Good concept Poor execution 2/5
The idea and concept of the app is great, but the tastemakers rarely post if at all. Most of the stores do not post items daily, let alone weekly sometimes the stores go weeks without posting which defeats the purpose of the app. Its just overall pretty inconsistent which is disappointing. I have been lucky to find some pieces and hold them on large items the smaller ones not so much. It would be great if the items are had skus and were actually trackable and you could hunt for items in your local homegoods that you may have seen on the app. Overall its a great idea just poorly executed.
Terrible, and I mean TERRIBLE App!!! What happened? 1/5
By Ohio Shop Pro
Below is my review from a year ago and sadly, nothing has changed. Beyond the obvious issues everyone has pointed out, the share button is useless. Pinning a picture to Pinterest RARELY works, and if you try to email an item it just sends a note to the recipient with a link and takes them to the main app - not to the specific item I want them to see. And again, they haven't updated anything. Stores mostly still take pictures of boring items one can find anywhere such as salt and pepper shakers, a package of plain bed sheets, or maybe a bag of chocolate candies. With SO many unique and larger items at the Homegoods stores, you'd think for marketing purposes they'd be more creative with posted pictures! I'll say again as I do below - who designed or maintains this app and WHY aren't they reading these reviews?!?!
Home goods needs to hire a web/app designer who knows what they are doing! The App was bare bones to begin with....only 3 or so pics a day from each store, no way to search if other stores have same item, and odd cheap items pictured- such as a rather bland looking salt and pepper shaker set, or a plastic dog bone (this isn't Pet Supplies!) C'mon, Homegoods, you have many more unique items and furniture that deserve to be represented.
Also I cannot log on without having to request a new password EVERYTIME. Why have customers have a password, anyway?? It's not a store where we are entering credit card information! Nothing about this App makes sense or works very well at all. TJX is a successful and much loved corporation. Please honor your loyal customers with something better.
Can’t stand app or site 1/5
I cannot stand your app or websites. Terrible. You’d make more money if people could shop on them. Worst app I’ve ever been on.
Great Store / App is a good idea but poorly executed 2/5
By Special KYT
Love the idea of this app, however, because all stores are fairly a distance away from each other, maybe pics can be of larger items instead of the smaller things that are harder to find or describe when you call to place on hold.
Can't get enough of this store 5/5
It's like a new store every time I walk in with wonderful surprises to buy that I didn't even think of.
Just ok App 3/5
Not much to it. Maybe take more pictures of furniture and larger items?? Most of the pictures that are posted from my stores are knicks knacks.
Not able to add cards 4/5
I like being able to see what in the stores however the feature to add gift cards and certificates doesn’t work :(
Very good! Great! 5/5
I just love going to the store..... but this is great as a preview!!!!
Getting better 3/5
Better descriptions than in the past (now includes dimensions on some items). Would like to see more items available.
Not sure why I even have this app. I guess I keep hoping it will get a makeover and allow purchases.
For the life of me, I still can't understand the point of this app!!! Why can't I buy online like TJMaxx??? Why is it taking so long?
My everyday app 5/5
I am on this app everyday. I love that I can see whats in stock from the stores close to me.
The viewing of the stores that is in your favorite and tastemaker section seems to be limited. I hope it's a glitch that would soon be fixed.
It works for everyone
Love this app 5/5
Love HG 4/5
I love the store shopping experience! The app is a good idea and has the potential to become more robust i think.
Where is our store? 3/5
I don't see our Canton Ohio store?
New HG app 5/5
I love the new HomeGoods app. We bought two dining chairs at our local home goods but needed 2 more. I started calling other stores but I saw a tog hanging on one of the chairs I purchased advertising the new HomeGoods app. So I installed the app and started searching. I was able to look at pictures of merchandise, store by store, until I found the chairs I wanted. I called that store & confirmed that they had chairs in stock and successfully picked them up today. I love The new HomeGoods app. What a great idea.
I can store my gift cards on the app! Life made easy! 5/5
I love that I can store and use my gift cards from within the app! Big win! Thanks HomeGoods - just another reason to love you guys!
Home goods 5/5
Love it need more baking stuff
HomeGoods is life! 5/5
So thankful for the app and the ability it gives me to find a HomeGoods when we go out of town because we are 2+ hours from any of them. I would obviously love the ability to purchase online I know posting everything would be a little much but maybe a special sale selection for each store if delivery is available. If that's something I may have overlooked I'm still new to the app but just wanted to help out with some feedback because I love the stores so much.
Love HG 5/5
By Lioness creole
Hopefully the stores Will start updating daily!! But good app and works well!!!
Love HG!! 3/5
But not the app.
Gift cards 5/5
I love the new version, now I can save my gift cards and checkout at the store!
Newest Update Crap 1/5
Can't get past terms of agreement screen. It keeps crashing. Please fix this fast!
Fix your bugs 1/5
It is requesting for you to agree to new term and then it shuts off.
App crashing unusable! 1/5
The update added s new terms and conditions but I pops up and crashes the app making it completely unusable! Fix it please
Worked fine until this update 1/5
Every time I try and agree to the terms it cuts out. Great app until this Las test update. Might wanna fix it.
Crashes when trying to agree to new terms & conditions 1/5
Crashes when trying to agree to new terms & conditions. Guess since I won't be able to agree to them, I'll never be able to actually use the app. Makes it useless.
Newest version 1/5
Just installed newest version and bombs out at the terms agreement screen. Now app unusable.
Useless and disappointing 1/5
Although you select your area stores, the app still shows items from stores over 2000 miles away from my location...west coast to east coast.
They need better, more professional photographers, instead of "John in Wall Decor" if they really want to pull you in. Even novice social media influencers put forth more effort in their photos.
Speaking of influencers - the 4 HG Tastemakers they recommend...haven't posted pics in months - that's social media death. It's all about the "now" moment...even 24 hours ago is so yesterday...especially relevant to a retailer trying to sell things - those items may be gone before you get to the store.
IMO, don't waste your time with this app.
Will not load the goods 1/5
Keeps bringing me back to view more 5/5
Love the fact that I can follow stores and view products available.
Change stores 2/5
I don't like that you can't go in and change zip code or area without deleting app and reinstalling. I used to be able to do that.
Was hoping for something that it's not 1/5
The goods category gave the impression I would be able to see local items, though when I narrowed the search it showed all the items in every state that fit the description.. the store locator was helpful.. deleted app shortly after uploading it.
You can't even search an item 1/5
No longer works 1/5
The app wont load pictures properly after the latest update. I can only scroll back an hour or so and then it wont load more pics. I have deleted and reinstalled and it still doesn't load pics past a certain point. Really hating this app as of late.
Can't thing of a more useless retailer app 1/5
By Beginner Cannondale owner
Sure, items change all the time at that store but: 1) just to take a few random photos of very few products is more annoying than helpful
2) No indication on when pics were taken. If it was an hour ago or 8 hours ago. At a store where there is one of each furniture item it is useless and will end up with needing to call the location or drive there (which is what they want you to do because women have a tendency to buy things they haven't thought of buying just because of a "sale price")
3) regarding the poor app performance itself: no option of scrolling through pictures. You have to click each picture and then go back and click on the next one. In short it's an app that was created for people with a lot of time and nothing to do and not so much for people who are actually looking for furnishing/decorating their home
Just browse 2/5
Searching for a particular item? This app won't help. You can browse through pictures of items in the store but that's about the most it is useful for.
Excellent features!!! 5/5
By Ivy Chatterjee
I love HomeGoods and the app.
Disappointed - App does not work!!! 1/5
This app keeps freezing when I try to type in location to find the stores near me. Then gives me stores all over the country. Great concept to see what the stores have in the floor but useless App b/c it doesn't work. It would be great if it worked and if you had the option to purchase.
Only3 items come up! 1/5
Only 3 items come up!
Great stores 1/5
The app constantly crashes. It does not show credit card statements, and doesn't let me make payments. Their stores and products are awesome tho.
Why So Secure 3/5
I would give this app a five because my stores post items frequently and it used to be easy to access by just opening the app. But recently I must create an i.d. and PASSWORD (as if I don't have enough already). Why????? I cannot buy from this app. Instead I decided to delete app.
Where are the Las Vegas stores? 1/5
So stores in Vegas have stopped posting or what? Seems like all the stuff I see that I like, I come in and they don't have it. Lame!
Confused employees 1/5
Why do you have this app? Is it for window shopping? Since Homegoods doesn't keep track of stock at stores, I have been calling all 11 Arizona stores for 2 weeks looking for a specific product. One employee finally told me if she get it in, she will post it here. Then when I called another store and asked that CSR to post a picture if she gets it in, she tells me that's not the purpose of the app, only "featured" items get posted. So, which is it!?! Also, all I've been seeing lately is artwork of animals dressed in people clothes. Seriously? How many people need/want that?
You should have your employees walk around in real time with go pros so we can actually see what is on your floor instead of the garbage being posted.
Please fix this app!! 1/5
I did love this app, but it's become super glitchy. When you try to add more stores it freezes when entering location.
Glitchy and lacking functionality 2/5
I visited a HomeGoods and found a chair I rather liked, but I wanted to do some online comparison shopping before making a purchase. After finding nothing similar online, I decided to download the app, as I noticed a tag on the chair saying it had been featured on the app. However, I was disappointed upon download. First, there is no search feature to narrow down the thousands of store items by category (at least not at the individual store level.) And I don't know if it's a glitch, but I only made it through about 100 photos before the app wouldn't let me scroll further, preventing me from finding the item I was looking for. Finally, if I had found the item, I'm not sure what my next steps would be, as there is no purchase button or "check in-store availability" function. I'm not trying to be excessively negative, as I'm sure a lot of work went into the app. But as the app stands today, that work is being largely wasted because the app doesn't have the capacity to do what I assume is its intended purpose: drive sales and engage customers. I'm open to trying it again, should there be improvements.