Install update. 1/5
Just installed latest version. App won’t let me in just says “update to new version” THERE IS NO NEW VERSION!!!
You can book a room. That’s about it 1/5
You can book room, that’s about it you can’t explore other info. Every time you want to open up the hay each inquiring about something it tells you that he can’t open the page and you should contact customer care. I could actually develop an app that doesn’t work.
Will not operate on iPhone 6+ 1/5
Needs update for IOS
Can't Download new Version 1/5
By King of all Roads
Unable to use app on my I-Phone now. Won't open. Luckily the Marriott app works fine. Hopefully IHG figures it out soon.
Fix app 1/5
By Q Doggg
Can’t log in send to update when already updated
iPhone X upgrade? 3/5
By "The Chad"
Come on... let’s get that going.
Latest update 1/5
For some reason with the latest update, I can no longer open the app!!! I click on it, it tells me to update, with no option to not, then it brings me to the App Store, with only an option to open the app, but then it still says to update, and there I go in circles, not being able to get in!!! Very frustrating!
Installed update but it still keeps saying install then open then install 1/5
New updates is a mess
Can no longer open app. 1/5
When I try to open the app it tells me I need to update the app, which I already did.
Update 4.8.1 5/5
By Stumble Upon-er
My IHG app will open but request that I update although I have the latest version... love the IHG chains and app, minus this inconvenience. New revision or some help would be greatly appreciated!
Horrible mess 1/5
It was working fine, but now it wants me to install an update, but takes me to the old version and it just goes in a circle. Who tests these things?
A very good app, except one thing 4/5
By Jeff Gzh
Please add iPhone X support. Please!
iPhone X 1/5
Please optimize for iPhone X. Also, can you guys improve the encryption of accounts? 4 digits of passwords are really out of date.
Rewards and more 5/5
You can’t beat the rewards program offered by IHG. You actually get more bang for your buck with IHG Rewards.
Can't use after last update 1/5
Once again a forced update does not work.
This latest update made it unusable. It's been locked up for 2 days now.
Used to work 1/5
By Big1 Scott
Used to work. Latest version can't log in.
Home away from home. Best staff always!
Employee Rates not working 1/5
I’ve never previously had any trouble booking an employee rate room through the app but now it shows the rate availability but when I go to select a room the employee rate is not an available option. This is super frustrating
iPhone app issue 2/5
Can’t book the rate shown from list of hotels in the area. Consistently reverts to “best available”.
IHG rewards members or Ambassadors will want this 5/5
If you are a IHG member or Ambassador and travel for business this is an essential app. In a hurry? did not got in time for that connection? Urgent business trip? This app is for you. It will not kill your data, the visualization for nearby hotels is clear, It showcase prices clearly, and give very accurate estimation of your total price including local taxes in USD$, EUR€, GBP£
Working again 4/5
Have always thought it was a good app. But latest update, I can’t open it. So I deleted the app to reinstall it.... it won’t even reinstall. I’ve got the 6+. Everything else working fine.
Deleting app, restarting phone, & reinstalling app again got things moving again. Don’t know why the hoops to jump through needed to be done. But app working again, and great for checking hotel rates & booking.
IHG app 5/5
Useful app that quickly allows me to make and adjust reservations.
Easy and quick 5/5
Best value anywhere.
Update needs updating 1/5
Worked fine until latest update. Now is frozen on message. iPhone 6s
Unstable and not user friendly 1/5
Over the past week this app constantly has login issues. The messaging is terrible and deleting spam notifications takes too many steps leaving users annoyed. Also, it’s tile it was update for the iPhone X.
IHG App 5/5
Best app ever, super easy to use and to redeem points!
Great app. Not perfect. 4/5
Great app but tends to crash if looking through hotel photos. Everything else works great though. Love IHG.
Needs update 1/5
Needs an update for iPhone X
App update 4/5
By This app is the best !
The app update is great, but I am unable to book employee rate rooms. It shows the rate available but when I click it.. nothing. I did go on my computer and it worked just fine.
Hack Beware 1/5
Forget reviews. Update your security. Someone hacked my amazing 4 digit pin and drained 200k points. Make sure your email is updated and monitored to spot this.
The customer support team did a great job to fix the issue and reset my account. They get 5 stars.
The app and awards account gets one star until they fix the security issue.
App is okay but they need to get away from Pins. Not very secure. Also not updated for the new iPhone and at this time after the initial betas came out most apps should be already updated.
Growing Business owner 5/5
By P. Traveler
Easy booking. Great for keeping up with hotel receipts and reward points.
Still no iPhone X support 3/5
Very disappointed of this update. It’s almost Christmas and the official ihg iOS app still does not support iPhone X!
Hey. Look at your competitors, their apps have been ok with iPhone X for months!
So you guys just don’t care, do you?
Wish it could do more 4/5
By pepper my wonderful wife
Sometimes I wish I could look at rewards on the App.
Nice job with the app 5/5
Easy to book and friendly app
IHG App 5/5
Very simple to use! Makes travel planning super easy and hassle free. I use this App all the time and never have issues.
Great service for those who love to travel. 4/5
By Jennifer Trimble
Either for business or pleasure the perks from being an IHG member make traveling more comfortable, more fun. One of the best programs I have found of it kind!
Can’t download to iPhone X 1/5
By Bloodline of Judah
I can’t even download the app, nor did it transfer from my previous iPhone device.
Ver. 4.6.0 Glitchy 1/5
So anytime you get messages and you click on the message this is what happens:
1) You go to the message and try to back out after reading it
a. Nothing happens - app freezes.
2) you got to the message and try to delete it
a. Nothing happens - app freezes.
Not happy with the app and thinking about just chucking it. I use it quite frequently for business travel but this version is no good....waiting for a fix..l
Nice clean interface 5/5
Easy to book with points and/or monies.
Owner of All Things Tetail 5/5
By Deb Haynes
Just would like to let people know!! Maggie is wonderful at the Holiday Inn in Richardson, TX
ON 1655 N Expressway!!
She knows by name and supports and encourages us!
Not worth the aggravation 1/5
By Old dog 51
Terrible app. Locks up whenever you try to look at messages. Will not delete messages under any circumstances. Developer should be fired!
Need an update for iPhone x
Won’t work on my iPhone X 3/5
I did rate it 5 stars at first! Been with you all since 2011... but, now I can’t use it on my iPhone X!!! Please fix! My app won’t work and I travel and stay with this hotel group a lot
App with glitches! 1/5
When go to account to read messages, app spins and spins when try to erase the message and then no way to come back to home page!
Please fix, this is an iPhone X!!
App very buggy with version 4.6 1/5
The IHG app has generally been pretty good, but this update has been very buggy, freezing multiple times even with restarts.
Things don't work as they say they do 1/5
By Db n nc
I can't get this app to function properly. For example, I get these email offers from IHG for a free Kindle book. I click on the link provided in the email notice. That takes me to Amazon. I pick out my "free" Ebook then go to my cart & am charged the full price. I click on the app looking for help and I can't login even though I can login via my computer with no problem, same credentials. I get email notifications that I've earned a free night. I click on the link and the "free night" doesn't exist anywhere once I'm logged in. Its very annoying. I feel like a bait and switch tactic is happening and I fell for it.
Deleting Messages is a Pain 1/5
The app requires you to open a message before you can delete it, and then the app freezes during the deletion process. Turned off badge app notifications so I’ll never see this garbage.
This is a review regarding this App and Voiceover 4/5
As a Voiceover user I am having trouble signing in to this app. I input the correct credintials, however, I am unable to sign in. This issue needs to be fixed so others who use Voiceover have no trouble accessing the app.
New release crashes my iPhone 1/5
By Master of the Univers3
Since installing the new release, when I try to launch the app, it goes to the splash screen and when I select sign in, it crashes