By Buena Vista Cabinets
By Kuku Grandma
Excellent very friendly.
By stephanie weinstein
Has exceeded my expectations and has helped me give an amazing experience to my children. Thank you from the bottom of my heart!
Lately there seems to be too many delays and cancellations.
Jet Blue needs to fly from Punta Gourda to Newburgh. I might fly more often. My husband has to drive me to Ft Lauderdale and back to Cape Coral-3 hours each way. He will only do that once a year.
I would've given them 5 stars... 3/5
The app is not bad. Yes glitchy at times. However, this app is missing the feature of planning a JetBlue Vacation (air + hotel) or the options to view the Getaway packages. Please implement those option to the app. Would make it much easier.
Decent app but missing key features 3/5
Decent app, but it's missing basic features that other carriers have. For example, I can't even view my progress to mosaic status when looking at my account details on the app. Simple updates like this would go a long way.
Check in 5/5
So much more easier
By Samsonian mustreadem
Customer service and mobile app very easy and user friendly. Having an excellent trip thx to Jetblue!
Simply the best 5/5
I only fly JetBlue. They are truly the best!
Card scanning problems 4/5
The app cannot scan the new credit cards--like the AAdvantage card from Citi--that don't have raised numbers
VP of Sales and Marketing 5/5
Thank you Jet Blue for making flying fun again!
Easiest app to use for traveling 5/5
I love this app. It is easy to navigate and gets me everything I need prior to boarding my flight. JetBlue is a stand up company and I choose not to fly any other airline for these reasons.
Great app!👍🏻 5/5
Great app!👍🏻 - easy to use
Can't Print Past Receipts 2/5
It works OK, except you can't pull up past trips and print your receipts for business expenses. And Jetblue is very inconsistent about emailing the itemized receipts. The only way to request a past receipt is through their full website and even then it can take a couple days. I don't have this problem with any other airline.
Awesome app 5/5
By 69GTO judge33
Makes me love JetBlue even more. Some connectivity issues, otherwise, awesome.
Easy to use on the go and on the couch! 5/5
I love this airline and this app.
Very convenient. Great app! 5/5
Issues with traveling with minors 4/5
Your app is good but doesn't account for adults traveling with minors at times and it doesn't merge flights with other travel companions if flights were purchased separately.
Does the basics really well.
Can't sign up 1/5
Can not sign up, says "check your connection" I'm on wireless! Filled out form twice now.
Great app for my favorite airline 5/5
Easy to use, does what I need.
Recent update is not efficient 2/5
The recent update said they made the booking process better. 100% disagree.
So I tapped on the Book a Flight box and it takes me to the exact same page as before. I went ahead and filled in all the required info (dates, airports, etc.). Then I tapped on the Find It box, and it opened a new Book a flight page, with NONE of the details I have already submitted in the previous page. So I had to input everything all over again. Not the worst in life, but it's absolutely INEFFICIENT. Definitely needs to get fixed ASAP. I book my flights weekly.
Who approved the user testing for this release??? 😏🤔
Thank you, Jetblue!
Did you install the right release? 2/5
By Big dg
When booking a flight, you're taken to another screen where you have re-renter ALL the information. No option to select seats when booking flight.
Hmm... this shouldn't been put out for customer use.😡😡
In general the app and JetBlue service is great. But for handicapped persons traveling there is a major defect you have to request wheelchair assistance at every stop. The fact that it is in your profile the fact that it is in your itinerary does not matter they will not meet you with the wheelchair they will not provide anything unless you speak to the service counter
Good App 4/5
Use this more then website which is slow
Jet blue rules 5/5
Every airline she do things the way that JetBlue does them and customers will be a lot happier
Sign in 5/5
If I'm signed out hard to re sign in
Sign in 1/5
It does not let me sign in on app
JetBlue APP 5/5
I use all the airline apps and this one is my fav!
Always the best 5/5
JetBlue is my # 1 airline 💯❤️✈️
User friendly... relatively fast. 4/5
User friendly... relatively fast.
Works great 5/5
Not buggy. Easy. Nice interface. Good work JetBlue
Live JB. Everyone, everyone is friendly and accommodating. If only you could manage to get passengers to check their oversized bags. I'm stunned by the stuff people manage to sneak on. Time to stop
Mobile Boarding Pass Doesn't Update 2/5
Mobile boarding pass in the Wallet app does not update when there is a gate change. Also, the app does not notify of any changes. Poor implementation.
Doesn't seem to be apple wallet ready 3/5
By Cow Humper
The Only Way To Fly 5/5
By The classic pro88
I love JetBlue! The ease of booking, checking-in and flying is unparalleled. The app is super easy to use and ultra-convenient. Way to go JetBlue!!!
By Dj pilu
Love the app but... 5/5
The app is having issues. I'm on an iPad don't know if it's not compatible with the latest update or not, but it goes back to my home page when you press search for flights.
I'll change my review when it's fixed.
**Problem fixed the following day! Another happy camper! 😃
Best customer service 5/5
I truthfully think that Jet Blue is the best airline.
Made me so angry I booked a different airline.
Works great 5/5
No issues or problems. I wish I could do more with points, like buy them, without having to go to the website but all in all, great app.
Can't complaint, great service, if there are any inconvenients they always take care of their customers.
Easy to use and very convenient. Thanks!
Baggage Charge 5/5
Love JetBlue but I'm so disappointed that you are now charging True Blue customers for one baggage. I feel like you're becoming like all the other airlines gauging customers.
Big fan of Jetblue 5/5
Convenient, Comfortable. Great prices and goes to all the cities I frequently fly to.
Easy Check in 5/5
Always a pleasure to use the app. It's getting better and better like Jet Blue.
Customer friendly 5/5
The app is very easy to use! Very satisfied!
Jetblue is my favorite airline! 5/5
Employees at JetBlue are always kind and accommodating. It's wonderful how we can help ourselves to snacks and beverages. Thanks to JetBlue I have discovered Seagram's ginger ale which is now my favorite beverage. I always look forward to my flights on JetBlue!😃
There's a glitch with the app now and it gets on my last nerve. Every time I enter the information on "book a trip" it takes me to another type of search so I have to enter everything all over again, it even populates a local island that I can only get the by ferry and I've never even been there before. I tried deleting the app and that didn't work. Can you please fix thissss?!?!?
Best airline app 5/5
By Name taken really
Best airline app out there, has everything you need and more!