Why must you torment me?? 1/5
I hate this app 😑 it is literally the worst app that has ever been created. Specifically when trying to find/book flights. There is ALWAYS an error after entering flight criterion, which then prevents you from changing destinations or dates or anything. I deleted it in August of last year, because it made me want to throw puppies. I re-downloaded it thinking there had to be an abundance of bug fixes...no 😒 same nonsense. I love JetBlue...but this is terrible.
Speedy skies 5/5
Great travel app! Allows for seat upgrades, flight check-ins, itinerary sharing, and more.
By Eubie's BFF
Great App 5/5
Good app. Old one was garbage. Website still needs work.
Super easy to use! 5/5
Using this app for one trip so far. Works great! Once you figure out how to navigate, boarding passes super easy and check in for the return flight is a breeze! Love it!
Works great, easy to Navigate, w 5/5
easy to Navigate, works well, easy to understand
Very redundant 3/5
This app is very redundant. You ask all of the necessary questions when I book the flight. There's no need to ask me again if I'd like an upgrade or to change my seat when I check in.
better than the full website 5/5
The website tends to hang. This is much faster if you can believe it.
Great Eaze 5/5
This app works wonders
Easiest of all airline apps. 5/5
Travel a ton and use all the apps. The JB app is one of the easiest to use. Love the standby list feature. Only thing it's missing are inbound aircraft info and showing seat maps.
Always fantastic! 5/5
Love the app! Love the airline!
Just the best! Always! Thanks JetBlue!!!
Pretty but unstable 2/5
I'm a loyal JetBlue traveler and am a fan of their work. The app, however, just needs to be tweaked. I have yet to fully execute a purchase through the app, as is always crashes a one of the last steps, resulting in having to call the 800 number (and talk my way out of the phone fee as the JB platform inconsistencies necessitated the call) anyway and losing 2x the time for what should be a quick, easy transaction.
Also, I have learned to screen shot the boarding pass because of random crashes. I've been the person holding up the line because I try to board with the pass on my app, but the app continually crashes and I can't access my pass.
Blue it 1/5
This latest release is painfully slow. It just hangs and hangs loading my flights. Last version was ok. They need better testers!
By Me 1224
Very efficient and helpful.
Great App 5/5
Easy to use, fast and convenient! Best airline by far!
AWESOME APP! 5/5
Very easy to use. Nice crisp interface. A+++
Needs Improvement 2/5
I was checking in for my flight & the app had me input confirmation code & flight #. It should know these things.
Wow, really, Jetblue? 1/5
Rarely am I so motivated to write a review of an app, and it's usually because the app is exceptionally good or exceptionally bad. Unfortunately, in this case the app is extraordinarily bad. Not only did I experience the same login problems that other people have experienced here, but I have yet to successfully complete a mobile flight purchase.
After painstakingly entering in all the information necessary to book a flight, the app has always reported that "mobile purchases are not available at this time, please try again later. "
On top of this, JetBlue is one of the last holdouts in mobile boarding passes. How pathetic is it that in 2012 JetBlue does not have a mobile boarding pass option? Very.
No on-board wifi, no mobile boarding, no participation in TSA Precheck, tv screens that are tiny (by today's standards), frequently broken controls, less competitive pricing and a mobile app that is lackluster at best.
Oh, how the might have fallen.
Fast N Easy 5/5
So easy to check in and manage your JetBlue flights. I've even managed to book flights from a pool deck through the app.
Fast! Easy! Convenient!
Quick and Easy 5/5
Makes the boarding process less stressful. Provides detailed information
Easy to use and great displays! 5/5
Convenience and website is nice visual
Stimulation! Love this airline!
Doesn't work 1/5
App doesn't download - stuck at unable to download
Love the app - love Jetblue 5/5
I love the app and use it about 2-3x a month. It makes traveling much easier. One update I would like to see is an option to rate your flight once you've arrived.
JetBlue 👍🏻✈️️ 5/5
Easy. Straight forward. Professional.
Useful app 5/5
You can manage and buy your flight
Great App 5/5
By Jake winstean
Love the app when it comes to checking in! Easy to use when booking.
Horrible garbage 1/5
By Patrick in Eastie
It always signs you out, and there's always an issue trying to sign back in. "Try again in a few minutes." Not helpful. Poorly designed, poorly executed — useless.
So great! 5/5
By dyabna applebaum
I love using the JetBlue app! Makes checking in so easy.
Really fast and easy. Love that you can put your flight number in for check-in and all the new features...Great job techies! One question! Why do you have to enter first name, last name, city flying out from and conf. No on the iPad but just last name and conf. No on iphone
Love the app! 5/5
Love JetBlue and the app. Easy to use.
Boarding pass 1/5
3rd try with a review. Nickname taken and bounces you out completely so you need to rewrite the review.
Ck out United and how they handle the boarding passes, the way this app handles them is a huge pain
Above the rest! 5/5
Other airlines seriously need to talk to the developers of the JetBlue app. Works flawlessly.
One additional thing would be great... 4/5
My phone, my app, why not remember my information? (Name, flight#, etc)
Still needs improvement 3/5
I had two cancelled flights in a row (weather first then mechanical issue on second). The app was no help dealing with rebooking or helping me understand what options existed. I do appreciate the check in process but it would be helpful for the app to be more functional when times are tough!
Nice app! 4/5
So far....no complaints!
First time user 5/5
First time user.....easy to navigate. Well done!
The best ever 5/5
Thank you thank you thank you :)
By Boston Colette
Great customer service by Mitch who went out of her way to give me above the sky blue outstanding customer care. Thank you for your kindness and personal care. Loyalty obtained.
2 stars because: 2/5
By Dan Ben
No mention of Military
Best airline app I've used 5/5
I love the ease of check in. It already has my flights through my TrueBlue account and no need to print a boarding pass.
I used this app for everything whenever I fly by JetBlue; it's very user friendly. Excellent, awesome app.🤗✈️
Simple and easy to use 5/5
By Credit Card customer
Thanks for a straightforward app.
A poor flight app 2/5
No ability to check/change seats prior to check in.
Limited ability to manage account/profile etc.
Ugly and confusing layout.
Delta's app is 1000% better.
Well executed 5/5
The App does basically everything you could want except for making changes or modifying agendas.
Business owner 1/5
Please please please take a look at United's app and learn from the best airline app.
Too slow and not user friendly. United wins the award when it comes to airline apps. Learn from the best.
Great App 5/5
A real convenience✈
Best Airline-Easiest App 5/5
By BBQ LOVER
Love Jet Blue! Easy check in. Even this Grandma can do it!