I asked for a refund!! 😑 2/5
By Got em' coach
I asked for a refund on their premium subscription seeing as how i was only going to use it for a month. The guy that attended me with the issue did not issue a refund or offer a solution at all. They have horrible customer service. 😡😡
Keep Safe 5/5
By Repsol Blaine
It does just what it says. Awesome app!! You need this app!
Great app 5/5
One thing I'd love to see brought back was the duplicate picture finder. But other than this is one of my all the favorite apps. Thank you very much.
Is was okay 3/5
I like it but i dont like the fact that you gonna have to pay 23 something dollars for one year for you to be able to access to the pictures or videos that you have in the app. It was hard because I already lost half of the pictures! Overall is a no for me.
Best in class. 4/5
Best private photo storage there is. Just one small bug that doesn't seem to go away: When you swipe through multiple photos in full screen view after about 6 or so the photos start to have problems filling the screen leaving a big empty black space on the right or left side.
How do u 3/5
How do you get a one-month subscription
Same bugs. 2/5
By RIP navigation apps
My pictures now are gone! I can't view them but I can click on them (it just shows that there are pictures without actually letting me view them) and all it says is "fetching high quality items" what the hell!
All my pictures are gone 1/5
I updated the app and all my pictures are gone please help
Something is shady about this 1/5
The app design is great and it works mostly well but BE AWARE
It backs up ur files on their cloud even if u turn the feature off it still make a backup
Very confusing app. Half-baked. 1/5
So, I believe it save the pictures. Great. But, then what? How? Where? Are they retrieved? Desktop app doesn't sync with cloud. So, if you start over with a new phone or re-image, how/where do you get your photos back from the cloud? Keep working on it.
Please fix this 1/5
I've been subscribed to KeepSafe Premium for years now and I've never had this issue before. Every time i try to see my pictures it says 'Premium Expired' although whenever i try to resubscribe, it says that I'm already subscribed until May of 2018. This message doesn't go away at all. Literally just displays the 'Premium Expired' page and I can't access my pictures. I've already deleted and downloaded the app again, but it continues to do this. Please make an update to fix this, it's very irritating.
Won't allow video import 1/5
Though aesthetically pleasing this app is not functionally very impressive and will not let me import any videos. Do not recommend.
Lacks live photo capability 3/5
Create live photo capability for Live Photos that people want to keep safe in keep safe
Good app. Functional and easy to use
Horrible lost 409 photos 1/5
By Derek klomburg
They lost 409 of my files and all they could say was "sorry can't help you" don't buy premium from these scammers
By Kason Jibas
it cant backup! and when i play a video, the app quits!
Refuses to import any more files. 1/5
By STi OsirisGage
I have the basic service and any file I try to upload finishes but never shows up.
Love it 5/5
I love this app exactly what I was looking for
By Jdjdjejeidne eioche
I love this app a lot but recently I tried to type in my email to send me the 4 digit code and I did that and I never got the email for the code. I tried hitting "resend" many times and I still don't get the emails. Fix this please!!
Lost PW 5/5
I forgot my PW, I was locked out after 3 tries. So I hit send PW via email. It said it would in 15 mind.. Well I never got it. So after waiting I hit it again. Waited and waited but I was allowed to try my ow again.
So I finally got the PW.. Its in letters, and it wants numbers?
The app does what it's supposed to but somehow they enrolled me in the premium account with asking me and automatically charging me their annual fee. There is no way on the app to change the settings to go back to the free account.
Good but....... 4/5
Great app but, why do you have to pay for a full year instead of just paying month by month for 1.99 instead of a huge 25 dollar purchase !?
Photos vanished 1/5
Randomly reopened app on my new iPhone and photos completely wiped out
Sharing issue 2/5
By Ejazz the slayer
What happens when you select any video and share it. Where it goes! Can't find. Please fix this.
I like it
It doesn't do anything. 1/5
I downloaded this app to keep my photos safe should someone get past the lock screen on my phone. The thing is it requires you to use a email as a backup. The email that I would use for this is on this phone. So all someone would need to do is hit "send email" and then within a few minutes they would be able to get into all my pictures. I emailed support and the only answer I got was "use a different email." I'm sorry but I shouldn't have to make some random email (that I will probably for the password too) in order for this app to work. Needless to say I'm VERY DISAPPOINTED. Don't download this app. It is just a waste of space.
Lost everything 1/5
Since the most recent updates all of my pics show up as blank squares, I'm betting if I paid for the premium they'd suddenly reappear, I won't pay so your app lost valuable family photos.
Overall Good App but.. 4/5
My only complaint is the cost of the upgrade is high at $1.99/month. I wouldn't mind purchasing it, but to be continually billed every year is too much. In the end, great app but I'll be switching to another that is cheaper or one-time-pay.
Works fine but.. 3/5
New photos are not backung up. Help pls!
Constant bugs. 1/5
Can't even access any photos without it closing and opening my mail app. Every time I click an album, it forces open the Mail app and starts a new email. It's super annoying. Before this, all my pictures were duplicated. Before that, it didn't hide the photos when you multi tasked and switched apps.
Love it! 5/5
It's a great app
This app has so many features that allow you to "keep safe" any and all pictures that you may need to keep private. I have had this app for 3 years now and not once have I thought about getting rid of it. Organization and customization.
Photos disappeared out of no where. 1/5
So I was not having a problem with this app, then I added like 5 more photos to one of my albums, and all the photos in my album disappeared accept for the ones I just put in. So lucky it was not important photos, and it was just Art inspiration I saved.... but if it was important photos I would be really disappointed. I spent a long time saving up all those art inspiration and now there completely gone. Unless u want ur photos to disappear I recommend for your own good, don't buy this app, there are many other apps on the App Store that won't make your photos disappear. Very disappointed.
great app 5/5
I really like the new design. KeepSafe has been super helpful to me. One of the most important apps on my phone.
Lost so many videos and photos after RENEWING for another year of premium. Definitely wouldn't recommend.
Can't Open 1/5
I've had the app for a while now. Now, it won't open at all. Why? & where are my pictures?
Best app out there for keeping photos private as well as important documents safe and you can share with who you like to as well best app ever for privacy
The best 5/5
By Tablo khabat mahamd salh
It is the best app out there for hiding pics-videos-files
What wrong 2/5
I logged in to my old account for my new phone and all the photos I saved were gone
The Best. Period. 5/5
Perfectly done app. 5/5 The best safe keeping app on the market.
La mejor del mundo 5/5
La mejor aplicación que hay 1000 segura
Awesome App 4/5
By Smooth & Easy
I love this app!! It's been a few flaws, but with the improvements that are being made, it's pretty good
By marym kireaks
Aye I can't do the finger print it tells me to open sitting and allow it but I don't have the button to allow it can u guys fix it please 🙏🏻❤️
I have always used this to store my photos but recently my photos started disappearing and I'm not willing to risk losing my photos. I'm also not willing to have to pay 25 dollars to get them back. Very disappointed that this has gone down hill all of a sudden. 🙁
If I could give zero stars I would! 1/5
I have the premium account and all of My pictures have been deleted. I've contacted support multiple times in the past year doing exactly what they ask. When I send a screenshot of my pictures missing they no longer respond. ALL OF MY PHOTOS ARE GONE NOW! I'm beyond unsatisfied with this app AND their support! Negative zero stars!
By ameer kocher
Thanks really secured app
Great app 5/5
By Crazy hat cowboy
never has problems until now STOP IT WITH ALL THE ADS you put 2 ads one after the other and the app takes forever to import anything ONE AD IS ENOUGH