Major App problems since last upgrade 3/5
Since I did the (forced) Kohl's App upgrade in November 2017 I've had major problems with it. I constantly get "Unexpected Error Please Try Again Later" messages every time I try to search for anything, access my cart and just about everything else. The only thing that seems to work good are the Rewards and Wallet parts of the App. Wondering if others are having this same issue or is it just me??😕
iPhone X 1/5
I’ll give you a 5 star review once the app is updated to support the iPhone X!
Easier than the website 5/5
If I have the opportunity to, I always use the app over the website! The categories make much more sense on the app and the back button works too. I’m also using it to work on my wedding registry. Love this app! Don’t change it!
Doesn’t work 1/5
By not so merry this year
Not a good sign for Kohl’s when the app doesn’t work the week of Black Friday
Yesterday and today the search function just returns an error
I keep looking for a fix to the app but no luck yet
I always do my Christmas shopping at kohls through the app guess not this year
It has an error RIGHT NOW! 🙄 1/5
By Great "fix" Grindr
Worst timing for a review, ever!
Bad update!! 11/17 2/5
Loved, loved, local bed this app until the last update! Now, I keep getting errors when trying to access my wallet or shopping bag. This is a real issue when trying to check it out & using Kohl’s pay function in the app. PLEASE fix this ASAP!!
Kohls mission 5/5
Best store ever, the associates are really helpful
Almost too convenient 5/5
I have had this app for awhile and I’ve never had any problems. It’s so easy to use and I love the pick up at your store or delivered service. Since I’m handicapped, I can’t get to the actual store sometimes. But I wear their clothes a lot, so I know who’s clothes I like and what size I am in that line. I just ordered boots so we’ll see how that goes but I won’t complain if they aren’t the right size. If you’ve never wore boots by this designer, ya gotta wait and see. Oh, I hope they fit, they are exactly what I’ve been looking for!
Updates way too often. 1/5
I don’t use the app every single day however whenever I open the app it doesn’t let me use it until I update it. I will delete & not download again. Every time they make an update to the app nothing changes at all maybe expect the look of it which is useless. Hate this app.
My favorite past time! 5/5
I love relaxing on my sofa with a good movie and a cup of hot coffee in my yoga pants and messy bun browsing and usually shopping on my Kohls app! So super easy to find things and I don’t have to leave my house!
Thank you 5/5
I love Kohl’s it is my favorite store😀
I loved this app! It was fun and easy to shop. After the recent update it won’t let me browse or see my rewards :/ I’m really disappointed
Extremely difficult to use 1/5
On iPhone X the Kohl’s app is almost unusable! When scrolling it scrolls really fast and not at all natural! I hate the app with this update and will not be buying anything from it!
Shopping Kohl’s App. 5/5
Shopping is Very easy using the app.
Very glitchy 2/5
By #23 patricco
Keeps doubling my cart every time I log on.
Please update 2/5
Ever since iPhone had the upgrade this app has not worked correctly. Please fix this !! On a positive note, I do find this very convenient. I have better luck finding what I like on the app then in the store.
Terrible app 1/5
Love the store, hate the app.. Kohls can do so much better! Please update the old version/software. It would be nice to have a quicker, up to date account. All activity takes up to days to appear, you constantly have to re log in, & whats more annoying is the signing in! Why cant we just simply use a username & password instead of ALWAYS asking for the security questions... i know this company/app can have a loooot of potential.. i was really excited for the Kohls app until i realized how out of date this app was... i still love the store & believe in further potential.
Constantly having issues any more 1/5
By Fit LP
Continue to get errors when I click anywhere in the app. PLEASE DO AN UPDATE!!
Needs several fixes 2/5
Scanner never works in the store. Connectivity in the store rarely works even connected to stores WiFi. I usually have to take pics of my coupons and use the store. Idea is great... just needs to function
Love it 5/5
So simple and easy to use! Love it!
Forced uodates 2/5
I really don’t appreciate being forced to update my app when I access it without the option to opt out until later time.
Yes to you rewards does NOT work on the app 2/5
My desktop site allows me to view my rewards, however, every time I try to check my rewards on the app, it says my account does not exist. I have tried deleting and redownloading the app multiple times. They don’t do communication via email, yet expect me to wait 20+ minutes on the phone to still get no where! What’s the point of offering this feature when it doesn’t even work?!
Never works!! 1/5
Unexpected error for everything. Have to shop in the browser version because the app is completely useless!
By Carole P
Loved the app until the latest update . Now it keeps crashing and won’t open.
Never received my points, disappointed.
App never works, even after update 1/5
I continuously get error message after error message when trying to search or view my cart. Used to be great and easy to use.
Me en cantan las ofertas de Kohls 5/5
By s😶y vella😘👍
Me fascinan las ofertas de Kohls’
Kohl's App is a MUST HAVE! 5/5
Never forget a sale coupon or your Kohl's cash again. It's right there in your Kohl's App Wallet. Best feature that keeps me shopping for bargains at Kohl's. So quick and easy to use at the checkout too.
- Happy Long-time Kohl's Customer
Newest update 1/5
The newest update done for iOS 11 will not load. I use my Kohl’s app a lot and this is inconvenient. Please fix!!
Update...The app is still not working!! Please fix!!
Poor customer service support 3/5
I love the app it’s self but god for bid any issue comes up and you have to call the support line.
Wish List 5/5
Only current issue I have right now is that there is no way to easily delete an item from your wish list.
Fast and easy 5/5
I love to shop at Kohl’s, you can always find what you want!!!!!
Who doesn’t love Kohl’s?! 5/5
I would be lost without Kohl’s and the Kohl’s app! It’s simple and user friendly. Makes shopping for anything you need a breeze!
Having the Kohls app has been such a convenient solution to shopping , it is the best.
Latest version won’t open 1/5
Immediate crash while loading initial screen with IOS 11.1.1 on iPhone 6s
App is not working 1/5
The app immediately shuts down when I open it.
Hate it 2/5
Screen scrolls too fast. App keeps telling me wrong password for my Kohl’s credit and I go online and it’s correct.
The site overall is not very user friendly. Search criteria are slow to filter. Sometimes prices don’t show up.
Shopping on the app 2/5
Shopping on the app is very frustrating, because it goes back to main page if you walk away. It completely loses where you left off!
Please fix it 1/5
Updated to iOS 11.1 and the app won’t open at all.
Love app, but now keeps crashing 3/5
The app keeps crashing. Can’t get past the load up screen. Never had a problem before. Not sure why.
Best of all stores I know 5/5
By Wafik 2008
Thanks for all the Kohl's staff for their courtesy and friendly manners
By Mike annnnnco
I am addicted to the kohl's mobile site and in store pick up option! this app makes shopping so easy and fits my hectic life style perfectly! i can lay in bed and shop without the hassle of searching through racks or shelves for what i'm looking for! 5 stars!!
New update 1/5
Ever since I updated the Kohl’s app it does not work. I can’t access anything.
Won’t Open 3/5
By Kohl's update problem
My app used to work great, but ever since the newest upgrade I can’t get my app to open. It closes out before it opens.
I Totally Live Kohls❤️ 5/5
I love their service and coupons.
Their return policy secures me!!
Why would I shop anywhere else?
Thank You Everyone
Won't accept my Kohl's card as payment method 4/5
I've generally had positive experiences with this app, but it recently signed me out and deleted my Kohl's charge from my account. The app is not currently letting me add the card to my account. I have deleted and reinstalled the app, so there is some kind of bug.
My other beef with this app are the location settings options, which are always or never. It's convenient to let the app use my location when I'm actually using it, but I sometimes forget to turn it off when I'm done, and then I'll notice that the Kohl's app is tracking my location pretty much 24/7, which is super creepy. Make a 3rd option, Kohl's.
Edited to add: This app signs me out all the time, which is super frustrating because I never remember my password so I have to reset it all the time.
5 star 5/5
Love the kohls app!
No points???? 2/5
Where’s my 50 points?