For two months in a row I’ve been charged the monthly bill twice, the first time they did it I spent at least two hours on the phone just trying to get it fixed because my subscription was still saying free account so then I called them,no help whatsoever, then I just said forget it I’ll just pay it twice because they wouldn’t fix it so I got another account and paid for that one again so this month they’ve billed me again twice!!!
So frustrating because this app drops off constantly and barely even works so I’m paying double for nothing I already canceled in iTunes but yet they’re still charging my credit card for not one but two subscriptions
By best 😘😘😘😘😘😚😚😚😚😚😚😚
Annual Subscription 3/5
So then if an annual subscription does not exist, WHY DOES YOUR DESCRIPTION OF THE UPDATE STATE IT IS AVAILABLE AS PART OF THE UPDATE?
I paid for this, installed on four devices. Two iPads and two iPhones. As soon as I installed and activated it, two devices no longer could send emails! One iPhone gave outlook server error message and one iPad gave gmail server error messages. The only fix was to turn the app off. We went to the Geek Squad who said to call McAfee. They were NO HELP. I hope my subscription. Gets cancelled.
Could use enhancements. 1/5
By Ted E Bear In October outside
If the developers read this, I hope they decide to add web advisor or site advisor to the VPN or they roll the VPN into the Mcafee Mobile Security app so that they can offer their own service with Site Advisor or Web Advisor instead of using Hotspot VPN. This VPN I am rating 1 star because they are using Hotspot VPN instead of their own.
McAfee Safe connect i 5/5
Runs smooth and protects, great app.
Continually drops off - horrible app! 1/5
The VPN drops off frequently, and more importantly, when it does drop off, there is no warning. The only warnings I have received were when I turned it off myself ...gee thanks, but I don't need a warning when I've turned it off myself, I'm already aware of that fact. How about a warning when it drops on its own and leaves you unsecured, which happens all too often.
Follow up to previous review: Could this app be any worse than horrible? In this case, yes. I was in a hotel the other day and tried using the vpn. It would not connect at all. When I tried to connect to a different country server, the app would prompt me to upgrade to the premium subscription. Well, I’ve been paying the subscription fee for several months now ...what a waste of money. When I select ‘My Account’ from within the app, it states that my account type is ‘free.’ Now the app states that I’ve reached my limit for the month and I cannot use the app anymore until it resets next month, even though I’ve been charged the subscription fee thru automatic renewal earlier this month. What’s worse than ‘horrible’? ...pathetic, abysmal, worthless?
Follow up to the follow up: I submitted a support request from within the app as the developer response requested and received no support at all ...no response. My account type still shows “free” and I continually receive alerts that I have reached my 250mb limit ...even though I have been paying the subscription fee for several months now. If you can get this app to work, do a dns leak test, you may not like the results. I’ve canceled my subscription and will be taking my money elsewhere.
By Babygirl 21
This app did not work as intended. Once I tried to cancel I have been unable to. I’ve been charged for two months now. I’ve called customer service and chatted with someone and still got no assistance. I also sent an email to mobile support and no response.
Subscription doesn’t migrate after charges... 1/5
Tried to upgrade services in order to receive unlimited data usage and my status never changed from free status. Product couldn’t be effectively utilized in order to gauge its capabilities. For such a renowned company, I expected more!
Waste of money 1/5
1. Drops off
2. Always trying to upsell a bad product
3. Pricing is confusing, done on purpose to confuse you to buy or upgrade
4. Subscription is a confusing mess
5. If you purchase "this product" review what it does. Nothing but waste your money
Every One Needs one 5/5
Must protect yourself
Disconnects normal? 2/5
I see that getting disconnected is an issue with the app already. How are you supposed to know if there is no notification or auto-reconnect. This is a huge issue in my opinion, gaps are not good, especially in the world we live in today.
Dr. Tower 5/5
By Dr. Tower
Excellent app. I feel confidence and protect.
So Far, So Good 4/5
I've only had this app for 5 minutes and I'm already asked to leave a review. So here it is. Seems like a good app, created by McAfee who is a well-known, reputable company for cyber security. I was planning to just use the free version, since it was $11.99/mo for premium. However, when I started the app, ad came up saying 40% off at $6.99/mo after 7-day free trial. So maybe I'll keep it at that subscription price. I can always cancel by turning off auto-renewal in app store.
Ps. Corliss Eldridge (Emeritus) 1/5
By Ps. Corliss
I am a senior citizen...an immigrant in Technoland; currently in the capital of dazed, confused and feeling bereft of ALL but ONE of my brain cells. Mcaffee has been relatively easy to install and understand without the typical exhaustive jargon that usually accompanies the set-up of something in this area. Most of the questions I had were anticipated and answered before I even knew they WERE ACTUALLY A QUESTION. GOOD JOB!!
Security keeps cutting off 2/5
I recently tried this app, and after a few minutes, the security will cut off. It seems like a good app, but if it keeps cutting off, then what does that mean?
Not working in Toronto? 2/5
By Paul Boucher
I downloaded it today in Los Angeles. Seemed to work fine. Sitting in Toronto airport presently—VPN will not connect.
This is a good app
I'm very happy with the app 5/5
By love for tha game
It's going to keep me from getting hacked and I'm glad to have it back on everything I have
Best VPN OUT THERE! 5/5
Omg this is the best vpn out there. Hackers can't get into your phone even on your cellular network!!!! Thank you for protecting me from those annoying hackers!!!
It won't let me stop the auto renew. I don't want it to renew after the free trial is over on 9/15/19. Please help me.
Poor Service 1/5
Phone is junk with this app activated
My quote on this app 2/5
App drops from my iPhone about every 30 mins, than I have to turn back on, not to reliable
Not working 1/5
By Jad Tayseer
I upgraded this app yesterday , am in gulf aria and I can't make a call on Skype with my family because everything her is blocked .
After 10 minutes the server disconnect so I need to connect again.
I am using an I phone with IOS 10.3.2
Can you tell me how I fix this issue ?
The best VPN app for business travelers. 5/5
Unlike other VPN apps, I think McAfee app is very easy to use and just one tap you can connect to VPN, no complicated configuration:) one thing I noticed is that this app focus on online privacy rather than access world content. That makes feel better and safe during my trip to Asia.
Highly recommend to business travelers.
Awesome solution !!! 5/5
By Memory Junkie
A great contribution to the security suite.