‘Customer Obsessed’ 1/5
By Maci A
When a website says they are customer obsessed, you’d think they’d take time to fix the app for their customers to save the money the advertise.
I recently got a card and it was an easy log in, but won’t let me build my profile to fully activate the rewards. Shuts down as soon as I get on that screen.
Bug, fix it. 1/5
Every time I try to set up my profile it force closes. Fix please.
Hello! Fix your app!!!! Can’t build profile, most functionality is garbage. Make it into something.
Horrible App 1/5
The app doesn’t let you sign in and continues to say something went wrong when using the correct login. This is the worst!
Absolute crap 1/5
The whole reason I got this was because of the fuel points. I only have the keychain card and it requires either the full size card at the pump or a phone number linked to your account, but the app crashes when I try to add my phone number to my profile. It won’t even let me open the my profile tab without crashing.
Needs updating badly 1/5
Won't let me enter profile info!! Great idea. Poor execution.
Zero Stars!!! 1/5
Can't even create a profile, crashes every time I open the app. Useless App!!!
Doesn't work 1/5
The app use to work but now it won't load any information. Even on wifi or cellular data it doesn't work. Please fix this problem.
Once was a good app 1/5
Well it's a nice app when it works. Half the time the mobile pay just won't work, will error out saying something went wrong.
App is useless 1/5
I drive about 16 miles to your closest location for fuel. The least you could do is offer a working app. Useless rewards and discounts if the app isn't functioning.
App never works when you need it. 1/5
I use to use the app at least once a week because I could pay using PayPal.
The last three times I've tried to use this app I've wound up leaving and going to a different station.
If the app isn't going to work reliably then I have no use for MAPCO stations at all since most all of the other stations in my town are at least three cents cheaper per gallon.
Don't Bother‼️ 1/5
This app rarely works. The fueling stations for which it supposedly supports are NEVER accessible to it.
In short, it is a useless app--UNUSABLE
I just don't understand. 1/5
I used to love this app. It worked like a charm. At certain stores it works and certain stores it doesn't. My points are never updated and today I noticed I had fewer than I had yesterday and I didn't use any!
It never connects. It says payment is declined whenever I have money. Whatever was updated needs to be removed because it worked like a harm originally.
I had over 2000 points then it mysteriously went to 179 overnight...how?
Please fix this app! 1/5
I recently became a mapco card recipient yet I can't check my point balance conveniently. The app is very broke and deleted
Terrible. Constant crashing. 1/5
Does not let me enter my information to register. App crashes EVERY time I try. I will just delete the app and go to a different gas station. Worthless!
Doesn't work most of the time. 2/5
App frequently says network error please try again. It's not very dependable.
Don't launch the app when it doesn't work 1/5
By Really? C'mon man!!
I've TRIED to use this app for almost a year. 75% of the time it doesn't work. The most frustrating part is when I receive an email for a one day only reward of $.10 off per gallon so I plan my day around getting to a mapco for a fill up and find I can't access the app and forfeit my rewards discount. I've sold web development software for years and the number one rule is DON'T LAUNCH AND GO LIVE UNTIL YOU KNOW IT WORKS!!
Doesn't work 1/5
I was on E and was looking to download this app to activate my rewards card to fill up my tank and save some money; however, you can't even log into your account because the app is so bad. It just tells you that something went wrong and to try again but it never works. This app is a piece of garbage.
Love MAPCO, Hate this app 1/5
Come on MAPCO, this app is useless when traveling. Features are not working.
I should be able to see nearby MAPCO locations and fuel prices. At least the app tells me I should. However, when I try, all I get is a message stating locations loading. They never load, it just locks up the app. AND it runs my battery down.
I really enjoy my new MAPCO express and I love getting discounts. But this app is poorly designed and poorly maintained. Needs immediate improvement
Worked well for a while 2/5
I really liked this app for a while. It allowed me to not have to touch the buttons on the pump at all. But over past month the app has not been working. It just says it is turning on the pump but nothing ever happens. Disappointing.
App & website do not work 1/5
Terrible app and website. Downloaded app on advice of worker at mapco store & it still doesn't work nor the website. Customer service number is horrible too. No help just a bunch of offers. I love the fuel discounts but accessing my points on card is AWFUL.
By BE A STAR don't follow one
See the review before this as it is a perfect explanation of why this app is frustrating. Flat out doesn't work. Don't bother downloading.
Worst APP Ever! It's 💩 1/5
Charged $20 gas, they held $100 via PayPal. Is that really worth .05cents off a gallon. Too many steps. Sorry Mapco you lost my business.
Doesn't work 1/5
Tried to use PayPal on the app, but it isn't user-friendly or quick to access. After taking the time to confirm payment with PayPal, the app said it was not able to process the transaction.
I used to love this app. Don't know what they did to it, but it's horrible now! Wouldn't let me sign in - said information I was entering was incorrect so I ended up going to their website (as instructed) to reset my PIN (even though I hadn't changed it). After doing that, it still said my info was incorrect! I tried logging in using my phone number, my email, and my Mapco rewards card number and the new PIN that I had just changed. All were rejected! Totally lame! What good is collecting rewards if you aren't able to access them?! Fix this, Please!!
Love it 5/5
As an employee of a Mapco store. I love it, and of course recommend all customers to use it even if they aren't a regular Mapco user.
No apples pay 2/5
Where is Apple Pay would be more convenient then PayPal.
How am I the only one who likes this app? 5/5
What do ya'll think this app does? It tells you where the nearest Mapco is, their price per gallon, and how many points you have along with what free stuff you can get. I can't ask for much more.
Hasn't worked once 1/5
I've tried using it each time I go to Mapco, but it ALWAYS fails "checking for fuel discounts."
Used to work, doesn't anymore 1/5
After the update I can't login to my account to get my discounts or points.
Was half way ok now garbage. 1/5
By Kenny Reed
Has recently stopped working please fix the app. Was a half way good app now doesn't even respond.
Absolutely terrible 1/5
Worked great at first and allowed me to get the fuel discount of $0.10 off per gallon every Thursday and Sunday. All of a sudden it quits working and customer service is a joke. Just tried using 2 different Mapco's in the last 30 minutes and both declined my card. Called the bank to make sure my card wasn't the issue and they told me it was fine. Went to the Walmart gas station across the street, paid $0.14 more per gallon and zero problems with my card. Mapco...please get your s*** together and fix this terrible app. You've lost my business until you fix your worthless app.
Only downloaded the app due to receiving an email that if get 500 points. For starters the link in the email didn't work. Downloaded app in App Store and I can't log in. Keep giving me an error that it can't connect to their mobile servers. Tried to skip the step and it just sits there with a "loading stores" screen. Deleting this app. Wish I could give no stars at all. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
App is broken 3/5
Apparently there has been an update, or it is incompatible with iOS nine. The last couple times I have tried to use it, it sits at the "loading stores" map. I don't want to see a map with stores I want to go directly to the payment screen. But I cannot get away from the stupid map. I guess I will shop elsewhere for gas now.
Runs In Background 1/5
I stop at a Mapco only when I am traveling for business. I haven't been to one for a couple months and that was the last time I opened the app.
In spite of that, upon reviewing my iPhone battery usage, this app has been running in the background and using 3% of my battery just in the last 24 hours.
This app is useful for getting gas and discounts. However, they must address this background and battery issue before I reinstall this app.
This is not a viable option to enabling Apple Pay NFC payments. Just a bunch of spam on your phone.
Thanks for taking almost all of my points away. I wanted to use 1500 to get 12 cents off, that's all I wanted, you take 17000 away. I guess what I wanted to use my point for doesn't matter. To bad I can't rate a ZERO for customer satisfaction.
Text Message ... 1/5
Seriously consider adding the capability of "text message" option for special offers that are currently only sent via "email".
no login 1/5
By LOLZ ☠
unable to login, useless app
Every time I want to log in it says "Sorry something went wrong" and so I can't see how many rewards points I have or which items I can use them on so basically the app is pointless. The only reason I gave it 2 stars is because of the store locator. It'd be awesome if I could actually use it
How about Touch ID? 4/5
This app would be perfect if I could use Touch ID for making mobile payments rather than a password each time I pull up to the pump. I would rather have that then Apple Pay which does not use PayPal.
Can't open the app. I registered my card over the phone and the app tells me it cannot log me in because I am not registered. I called customer service 3 times and they tell me they no nothing about the app that would be customer service? Really. Also left a message for someone to call me back that was over 48 hours ago. I like Mapco but this app is not good.
Love it 4/5
Great job! Clean app! But it would be really nice if we could add it to our iPhone Passbook. Please add that feature and it would be a supreme leap forward.
I love Mapco 5/5
This app is awesome! It is very easy to use and saves me a lot of time and money :)
Great app! 5/5
By Bryson Caudle
This is a very quality made app. I really like the ease of use and style. Also, I'm a mapco fan. They have great deals and I've been saving a lot on gas.
Needs improvement 2/5
By The Upjohn
The app is close to being a replacement to using credit cards.
It makes you go through three steps to make a purchase. Log in. Choose a pump. See the rewards. Then choose to make the purchase. Take out the last step it's superfluous. Scanning my credit card is faster. Again this app should be competing with using a credit card.
Also reliability needs to be improved. Multiple times I have had to hit retry to get to the last step of making a purchase.
It's close but not there yet.
Not Working Anymore 2/5
Current version is not working anymore. Points won't update. All categories on the main page show an unexpected error occurred. Please retry again.
Would have given it a 1 star but the station locator with fuel prices still works.
Please explain to me WHY this app isn't Passbook compatible? Why would I have an app for a rewards program if it has to be separate from all of my other rewards apps??
Great app! 5/5
This app makes it really easy to track rewards, but I especially love the feature to compare gas prices on the map so I can get the best price!