Ok iPhone App 3/5
By Son of BGreg
Pretty good app. Would be rated higher if it wasn’t just a ported iPhone app that can only work in portrait mode. Reading an explanation of benefits, for example, in landscape mode would make things much easier to read.
Not Working 1/5
I haven’t been able to get this app to work since getting iPhone X
iPhone X 1/5
App no longer works. After the initial splash screen, all I see is a white screen and no login prompt.
Please fix ASAP.
Blank white screen after latest update
I liked the app. It’s very useful 5/5
I uses the app to check claims, directory and ID. It’s really cool. I like that you constantly improve the functionality. Keep doing the good job.
Easy to use! 5/5
Simple and easily understood. Wish they could accurately capitalize my hyphenated last name but otherwise no complaints. It’s a must have for Cigna insurers!
No Support on iPhone X 1/5
Was a great app. It stopped working on the iPhone X. Opens, states something went wrong, then shows a blank white screen. Please fix it.
Very user friendly.
Love the app
App keeps closing when trying to use chat function 1/5
By Former Modlover
Maddening: the app keeps closing when using chat function.
Easy! Love it! On top of every bill!! 5/5
Can't make a payment!!! 1/5
All I want from the app is to be able to make payments.
The customer service people are hard to understand. Couldn’t even understand he girls name.
I love cigna 5/5
Love the cigna app. It is convenient
Great to have info on hand 5/5
So glad to not have to be at a desktop to access my info!!!! Great app!!!
Love that I can know what my deductible out patient cost is before the bill comes
Does not work w/ Medicare Advantage 1/5
Does not work with Cigna Medicare Advantage plans; if you call the support number in the error dialog when unable to complete the install process, support tells you to go to another website, myplanhq.com, which also does not work but gives no contact number. If you then call Cigna “customer service” (hah!), you are told that they will only communicate by mail, no website, etc.
Wish they had apple wallet 3/5
By Jason Mark
Clunky interface that needs interface and some of my doctors I had to step out to use. Add Apple wallet please!
Great App 5/5
Great app easy to navigate.....
Super easy to use, convenient for on the go and when you forget or misplace your medical ID cards!
Does not open on iPhone X 1/5
After update to iPhone X, the app will no longer open. Please resolve!
Love this App!! 5/5
By Sassy polly
It is so easy to see claim status!! It is so convenient and is user friendly. Great job!!
Has been improving 3/5
This app has been approving recently, but it doesn’t work at all on the iPhone X. On launch, a Login error dialog appears (“Ouch. Something went amiss.” Only option is OK to dismiss) and then nothing else renders... just a blank white canvas, which would be perfect for displaying, say, a login screen. After deleting and reinstalling, the app is reset to a functional state.
Glad I Have Insurance 5/5
By Uncle Tookie
I was hospitalized about 2 years ago in ICU for approximately 6 days. It is amazing to see the different doctors that treated me. From the emergency room throughout my recovery period at home this CIGNA app tells it all. It shows when claims have been paid and when they have been denied. It is important for the individual person to know about their health insurance and CIGNA explains it all.
App is pretty good 4/5
By My town and food
Need a little work on incentives updates
Great App! 5/5
Great app and user friendly!
YEAH I like it 5/5
Good job Cigna! Only hang up was registering for the first time. I used the app but couldn't log in. I had to go to the web version mycigna.com to accept an agreement, and then I could go back to the app and log in.
Muy bien 5/5
By coll manuel
La app está muy bien y más en español , estoy muy agradecido por pensar en los hispanos hablantes
This Cigna App is AMAZING! 5/5
When you hear "information at your fingertips" that is 100% correct. App is easy to navigate and has all the information you need about yourself and dependents. Great app and Cigna is a great Healthcare Provider!
Need FaceId Support 3/5
Love the app but it needs to be updated to use FaceId
Won’t open 2/5
By Nathan D.
App will not open correctly when using iPhone X. Previously thought this was a good app.
Easy to use 4/5
Love how easy is to use this app.
The ability to see dental and medical
Separately is a plus..
Cigna App 5/5
I love this app. Tells me more info then I need what more could I ask for! Keeps me very informed!!!
So unbelievably useful 5/5
By R Nance
I am not the most thorough person when it comes to keeping tabs on my medical stuff but this app is so darn easy to use that I actually feel like I’m getting things handled, #adultingmadeeasy
Love CIGNA 5/5
The app has every bit of information I need at my fingertips. Signature also calls with follow-ups on anything that I have done. Give me peace of mind knowing that they’re real people they’re reaching out with sincere concern for my health.
Good App 5/5
Very well designed. Nice app
Great app works great!!!
Buggy and Crashes 1/5
I’m having major issues opening this app. As soon as it asks for my login it shuts down unexpectedly. This has been going on for a week now. Hoping it gets fixed, otherwise a good app.
Great App, better than website 5/5
Love it app, it is easier to navigate than the website and it’s the information readily available for me.
Great app!!!! 5/5
By Kearney Bulldog
Just downloaded app but it makes checking on claims so easy!!!!
Makes Using Cigna a Snap 5/5
So much easier than going through the website. All of your information is right there in a clear and easy to use format. I am Plant Based and don’t need much health care, so I have not had any claimed yet, but they will be right where I need them when I do make a claim.
Can access all benefits and plan details 2/5
Not able to access all my plan details and benefits.
❤️Cigna app 5/5
It is the easiest application. You get all the important questions answered. Never felt more comfortable and at ease with an app. A must have!! 👍👍
Solid app! 4/5
This is a good app. Way to check claims and balanced and stuff.
Love Cigna! 5/5
This app is way more user-friendly and helpful than I initially realized. I’ve only had to call customer service once and they were also extremely helpful and addressed my issue with no problem. Thank you!
Easy to use. 5/5
Easy to use. Filled with info to quickly send receipts for FSA verification.
Very helpful 5/5
Love this app! Very user friendly. I like it better than going on the desktop to look stuff up!
Great app 5/5
I love this app! It’s intuitive and full of important information. I recently moved across state lines and have had to find all new doctors and the Practitioner Locator function has been extremely helpful!
So far it’s great
Great app 4/5
Easy to check claims and EOB’s that are in process or already cleared.
Never forget your ID card 5/5
This app is awesome! Login with Touch ID, then it’s 1 click to see your ID card. Someone being picky about an ID card from an app? Ask them for a fax number! You can fax your ID card to them from the app!