DOES NOT WORK!!!!! 1/5
I’ve been with Metro PCS for 7 months and I’ve been using this app to pay my bill. Now all of a sudden out of nowhere it’s not working. I tried accessing the app it keeps telling me SORRY YOUR ACCOUNT IS UNAVAILABLE!!??? How????!!!! I’m using an iPhone 6s from T-MOBILE BUT ITS UNLOCK. Like I stated before I’ve been using this app for 7 months since I first got with metro. I’ve uninstalled this app and even called metro and still it’s not fixed. This app was very helpful for me. PLS FIX THIS ISSUE!
I can't never pay my bill 1/5
This app never let me pay my bill... I've tried so many times to pay my bill here and it always says sorry we can't process the payment or that my card doesn't work or if I can submit another card.. and then I called for pay my bill and I used the same card and it worked.. I don't know if they do this on propose so they can charge the 2 dollars fee when you pay calling or the 3 dollars when you pay on store, either way is bad
No iPhone X support 1/5
Will not let me pay my bill 2/5
I can’t make a payment through the app, what’s up with that?
I love it ❤️❤️❤️ 5/5
I’m soo happy that I have a app for my data plan I can easily see how much data I have used and how much I have left. Not good for paying over the app though. There is also absolutely no use for it if you have unlimited data though.
Finally The MyMetro App For Apple Users 5/5
I used to have Metro when I had an Android phone. The phone had the MyMetro app installed which was very convenient to make payments and check usage. It is finally out for iPhone users. No more logins to make a payment. The app works. I used it a few minutes ago to make my payment without any problems.
WHAT A SCAM 1/5
This app is the only method of directly paying your bill without a 3rd party fee from either paying through a phone call or paying in store. However, it’s so unreliable. I submit my payments and it always comes out as “Sorry!”. I check my bank account and it has withdrawn $50 from my account and takes couple of days to restore. As a company, you should make the effort to update the app and bug fixes for your consumers. Very disappointed and might be forced to pay the 3rd party fee if I have to pay elsewhere.
Metro pcs 5/5
I never had any problems with this app so i would have to say i am happy with it.
Good design, but limited functionality 3/5
By DUO Owner
The app seems to work for the phone on which it is installed But if you have more than one line on the same account, the other phones’ data usage cannot be tracked. The only way to do that is to use their website, which has its own glitches.
Puts your money on hold ! 1/5
If you don’t want to wait a week to get your money back, DO NOT USE THIS APP !!!! This is the second time I’m going thru this because of using this app, but when I use it to pay my bill, I go to submit it and then it goes to a screen that says it’s not able to process my payment, HOWEVER they still take the money out of your account. I am VERY dissatisfied with this app !! Definitely will be deleting it and making my payments either in-store or on the actual website now. I just spent $120 for no reason today, and won’t be able to get the $60 until the 20th of October.. that’s 7 days away !
Buenas app 5/5
Buen panel de servicio para hacer pagos y planes y ver los datos utilizados
It’d be great if it worked 2/5
Data usage is never available. Come on, I just want to see the numbers!
APP NEED UPDATE
Better then great 5/5
I spoke with a representative to help me with a problem I was having all day. He solve my problem n assist me with a complaint I had, which is rare & I really do appreciate it.
Thanks goes out to Lawrence ID#:307244
Metro App 1/5
Can't pay phone bill on app
Great app 5/5
This app does the job. Nothing has failed me since I installed it.
It's good 5/5
I like how it shows your whole account from your data used an maximizer data too I turned it off cause it was making my data slow I just switched from android to iOS so it says it was off but I turned it off an on now my internet is faster
It would be nice if we could view and print statements from the app.
Not very useful 1/5
Says app works over wifi but then tells you to shut off wifi so it can function properly. Oy vey.
Works like a charm! 5/5
Good app 5/5
Honestly this app is pretty good. You can easily see your plan info, data usage and you can even top up your data yourself, so there is no need to call customer service any more ! The look of the app is also very good. I would recommend it to my friends
Does not Work! 1/5
I downloaded the app a month ago, after beginning my service with Metro, but it hasn't worked once since I've tried to open it. At first, when I first attempted to open the app it said to turn off wifi so it can establish the data connection before even being able to access the app at all. So I will never be able to access the app from my iPad since I don't have service on that.
So, I turn off the wifi, close the app and reopen it. Same error message, even though the wifi is turned off I get the same message. I tried about 5 more times and finally gave up.
Next couple of days I tried it again. This time I turned wifi off first and made the attempt. Finally, it recognizes the data connection and starts processing to open the app. But, then comes another error message, "app is currently having problems connecting, try again later". And ever since, I get either of the 2 messages but not once has it even opened the app. I have iOS 10.3.2 so not sure if the version is too new and the bugs haven't been worked out yet but I've never experienced this with any app. What a waste of time and efforts.
Kind of dumb 1/5
I have 2 metro phones for my kids. I downloaded this app to my phone which is not on Metro with hopes of setting up our account and logging in to pay their bill. Well that is not possible. It keeps giving me an error as if my phone service is interrupted. I think it's trying to grab my phone info which is not Metro. What if a person who has a Metro phone wants to use their tablet for the app and make a payment? Well that won't work for them. Giving 1 star until they update with more functionality.
By 6.12.90 blue
Like it don't have to go to on explorer anymore. Funny how a guy from sprint gave it a one star lol
Finally for iOS! 5/5
I switched to iPhone in February and I missed this app so much I'm super happy I found it again so much easier to manage your phone plan and bill here rather than guessing I just need you guys to fix some things like changing the rate plans. When I press it it tells me to call in. I want the option to change my plan through the app like I did on android
Finally an app for iphone! THANKS!!!
I've been waiting forever for this app for my iPhone now I don't have to waste time going on the net to pay my bill and to check my data usage everything I need is with in the app.. but it does need more tweaking... thanks
By кαяαмєℓ ∂ιρ
So happy that this app is finally available for iPhone, now I don't have to go on line to see how much my bill is or to pay my bill....another reason to keep my iPhone 😍😍
Very Simple But Useful App 4/5
I must say they did an excellent job designing this app. The U/I is very straight forward and laid out nicely. I have used the Android version for years via my job, and in my opinion I would take this version any day. They are both useful, however, this version is also simple and easy to use.
Thank you Metro PCS 5/5
Thanks metro pcs I liked
Bout time 😍😍 3/5
Thank you Apple && Metro
Not fully functional 3/5
I'm glad it's available, I can pay my bill, & see my usage, but not all options work. Trying to change your plan, or number, no dice- just text telling you to call MetroPcs, and there's never any offers listed under My Offers...
Im not happy at all! 1/5
Only works on Metro PCS phones. My 2 daughters have Metro and I control the acct. Well I downloaded this thinking I was going to be able to just that, nope! It will only populate the acct. info on a Metro phone. On my phone (sprint) it says my data connection is off. Im at work and don't have the wifi on.
so far it's great,BUT I can't update rate plans since I want to manage it
By Darr baby
Super stocked there's finally a metro app for iOS ! Now I can check my data with no guessing and, pay my bill No issues so far !
Can't change plan 1/5
App was pretty much useless for what I wanted to do, which was change my plan. I can already pay by text.
Thank god 5/5
Yay!!! They finally made an app!!!
I've been waiting for a mymetro app for iOS forever
By GUERO .
So it's about time you guys put a app together for iPhone and the App Store. Now just invest in a stronger network and fewer dropped calls. still 5 stars
Its a good start and finally metro made an ios app, but it doesnt work well. It doesnt let you change your plan.
Very Good 5/5
Amazing app. Just remember you have to turn off WiFi the first time you open it.
Awesome App 5/5
By Shinigami Cesar
About time metro makes an official app for IOS. I love that I can pay my bill or make changes to my account using my iPhone.
So far so good 5/5
This app helps a lot now that I'm on iPhone with metro pcs. I'm happy they were able to release an app for iOS. 👍