Never again 1/5
Do not use netspend there are a good for nothing cheating company they will use any loophole they half to take your money at any given moment they are such a shady debit card company that they are willing to put a fraudulent block on your account without any good given reason and they will not disclose the reason for putting the block on your account and while the block is on your account if you do not get the block off within the 10 days that they tell you to they will secretly deduct money from your account if it's any in it and they will not give the money back they will try and find any excuse to tell you it's your fault that the money is not on the card anymore
PLEASE DO NOT DO BUSINESS 1/5
My wonderful sister used her hard earned money to purchase one of these cards and placed on it a rather large gift for my birthday. The card itself costs over $2.00 at the checkout before you put a dime on it. My wife and I decided to use the card to purchase gas while on our vacation to keep from possibly having our regular credit card compromised. Seems as though in this case the crooks are inside the card already. The first fill up cost us an additional $2.00, just for the pleasure of using the card. That's right, they deduct a fee every time you use the card. So, as in the case of my dear sister, $100 placed on one of these is more of a gift for this company than a gift for you. DO NOT USE THIS COMPANY OR THEIR APP.
Complete idiocy ; DONT EVER SEND YOUR MONEY HERE 1/5
This "bank" is a joke. If it's not one thing it's another the first direct deposit I received my account was locked even though I was putting the correct passcode! No where did it say how long my account would be locked for! I had to call THREE times and spoke to some guy at an outsourced call center who dgaf about customers lie to me and say oh I'll reset your password and it'll be fine. He neglected to tell me the time limit on using the password nor did the email state that I must use the password within 30 minutes. A week later I type in the password I changed it to and guess what IM LOCKED OUT. I tried to reset my password and it didnt work. I randomly try and login today from the app and thank God on heaven I was able to reset it to see MY OWN MONEY, but now I have ELEVEN dollars in transaction fees???? This is a BS operation! Run far far away. I would only suggest using them if you can't get a bank account anywhere else! I won't be continuing use and neither should you! I was sent this card randomly and thought I would give them a try. Never again.
Don't use this card often 1/5
They literally charge you $2 or more per transaction even if it's just candy your buying . Great card to place money in but your better off with PayPal ( PayPal does not charge per transaction nor charge you monthly debit transaction fees )
Also the "other fee " options still require you to pay per month just to keep your DEBIT card .. again use at your own discretion..
Check deposit 5/5
Great app lets me deposit my check!!!
Dominic Henry 1/5
I'm supposed be getting pay two days before my actual date to get Paid and I haven't received any money in my account..ugh
Fantastic! fabulous ! App!! 5/5
I love this app and also easy to use I highly recommend this app to all my friends & family.More Power to our member!!!👍🏽❤️
Hello 2010 Touch ID. I hate putting in a password 3/5
Touch ID would help
By Eveyone has my nicknames
Can no longer mobile check load was working fine at first but the last 2 months ive been denied with no explanation plz fix this because some people rely on this card to live and eat
Great card great app 5/5
Love all the features especially the snap check deposit makes it Fast and convenient
Touch ID 3/5
It would be nice to use Touch ID instead of typing our password every time we want to sign in,Also notification would be nice as well.
Overall its a good app and reliable the only adjustment I'd make would be to incorporate touchID so logging in would be quicker and more secure
Update broke check loading 2/5
And wouldn't you know it, customer support is broke too. NetSpend while your at the drawing board repairing everything, please turn on Touch ID.
We know you can do it.. because you're the only banking app that hasn't.
My fav prepaid card 4/5
I been using NetSpend for 3+ years always got my check 2days early. No problems only thing I don't like is the fees but I just take as they giving me my money early so F*** it right lol
I had high hopes.... 1/5
i got this to cash a few checks i had and to use with my boss but i always got errors when trying to take pictures of checks.... please fix
The app is fantastic 5/5
Mobile check deposit in under a minute at 5%. Great for day labor checks. Direct deposit info and email link great option however I would like if there was more options other than email since nobody takes email for direct deposit. The app does everything you need for what you have available to you. I do not approve of those leaving reviews because of the card and company. The reviews should be based on the app itself not the way your card works or fees you get.
Not working 1/5
This app is useless!!! I can't check my balance!! I can't get past the log in !!! What's the point of having this if I can't access my account?
Only three minutesminutes 5/5
I downloaded the app, took photos of my check and it was in my bank account. Seriously took like three minutes.
Can't log in
App is useless as always gets stuck on the log in won't let me check my balance
A complete waste 1/5
I got a net spend card and loaded this app in an effort to load money on the card. No dice. I couldn't get past the log in. It kept reading that the account was blocked even though I was fine on the desktop. I even deleted the app and reinstalled it, and still the "account blocked" message. I called the worthless customer service, which according to the message on the app I was supposed to do. Well if it is working on the desktop then obviously something is wrong with your phone was Netspend's answer.
So basically for me this app is as worthless as the card.
Well it is nice 4/5
All apps on my iPhone that require any password or logging in should support Touch ID.
Finger scanner 3/5
Please update to allow access by using your fingerprint for apple devices. Thank you!
By C.M. Carpenter
This app is total bs. The camera for check uploads is crap and won't even snap the pic! Tried uploading a check 5 times this morning. Don't waste time.
please add fingerprint access!!
A small issue but best update yet. 3/5
I will change this to 5 Stars when the keyboards hotfix comes for it to stop constantly popping up. Other than that a much cleaner faster app after this update.
Very nice app I love it
Waste of time 1/5
Refrain from using NetSpend if at all possible. Will be closing my account as of today due to the limited access to balance, deposit, and or cash.
Can't Access this app 1/5
I downloaded this app to see if I can deposit my check and it wouldn't open and it's been almost a hour
Works great 5/5
Card and App work like a charm. A regular customer w/ these folks.
DONT GET 1/5
To describe the card and the service in a whole - TERRIBLE
TAKING FOREVER 2/5
I just downloaded this app and once I opened it was loading the whole time so I re downloaded it about 3 times and it still loads, can't access into the app
Mrs. Luckey 5/5
It worked great for me! No issues at all.
What a joke! 1/5
Yeah..they call it mobile check load, yet they won't accept a single check I've tried to load whether it is a paycheck or a personal check. Don't waste your time.
This app does not have the function to take a picture of your check and load it on your card like it claims.
Kimberly Anderson 1/5
By Red 1959
Worse card ever!!! Can't load my check because the bank they use closed my account!!!! Called customer service no help at all!!!
Terrible service 1/5
Net spend is a worst thing I could ever choose to handle my money I hate it with a passion customer service suppose to be open at 8am lines didn't open till 9 👎🏾👎🏾👎🏾
The Spout of Finance 5/5
NetSpend has reached a new level of excellence. It is now my one stop shop for finance just like Spout is my go-to app for anonymous location-based microblogging.:)
Faulty Faulty Faulty 1/5
By Rjay s
Don't know where to start so I'm making a list.
1.Hire Chinese no speak da English.
2.Spelled out everything slowly still got my last name wrong.
3.App won't let me send money it says card is activated but yet I can't continue on to send money?
4.Internet browser Netspend says my card is invalid and I can't continue to send money.
5.So is my card Activated or Invalid???? anyone one else have this problem?
Stop reviewing the card yea it's great but this app lacks in so much! It feels cheap and outdated !!!
Please add Touch ID it's almost 2017!!!
We live in a world where everything takes a fingerprint but this app.
Every other banking app lets you choose to use Touch ID for simple access of account. Not this one. You have to type password all the time.
Must Add 4/5
Must Add Touch ID
Issues Issues Issues 1/5
I Have A PayPal Card Issued Through NetSpend And When I Try To Register It I'm Major Issues,Then On Top Of That I Forgot My Password & Paypal Nor NetSpend Can Help Me Get The Thing Reset Think That Just Sad!!!! They Got To Do Better
By Aubrey Dey
I am absolutely in love with my NetSpend card they are so easy to work with an if I have a problem I don't have to spend hours on the phone usually they can resolve the problem within 30 minutes!! I love my NetSpend card AN recommend it to a lot of people!!
By Kiyah bae
They need to make it so you can take a picture of a check and upload it on the card
PLEASE FIX 3/5
By Floaty Harden
MOBILE CHECK LOAD NOT WORKING KEEPS SAYING YOUR REQUEST COULD NOT BE COMPLETED -.-
By Bob Metal
Works for me!
Apple Pay 5/5
It would be even better if Apple Pay was offered. So when can we expect that?
Could be better 3/5
App and services are great!!! But would be nice to use Apple Pay with this service 😩😩😩
The app keep crashing every time it opens
Mobile check load does not work 2/5
Over all good app but you can not deposit checks. It will always say unavailable