Need a sort option 4/5
Would love to be able to sort by price.
The rate us keeps popping up 3/5
Its really annoying that the stupid rate us keeps popping up.
Loveeee Ittttt!!!! 5/5
So Easy To Use. Shows which store has the item in the bottom. I love it!
They Have Steals Not Deals 5/5
All the deals and extra savings at checkouts keep me coming back for more!
All goodies but... 5/5
It’s great to used, has great pictures and the discount, also the size. But it’s giving problems in placing an order, specific when a new payment method is included.
Easy shopping all in one! 5/5
The convenience of shopping in all three stores with one easy payment!! Best idea !
Great App 5/5
I love shopping at Old Navy
Never been able to use it! 1/5
Every time I’ve tried to use this app and The Gap app they NEVER worked! Keeps telling me to “Refresh”, then “Something went wrong”. I buy a lot from both retailers, but won’t continue to waste my time with either app!
Applying rewards 4/5
The app works great, but i wish they would allow old navy credit card users to simply apply their reward credit with the click of a button. I have to write down the code and then enter it into promo codes before checking out. It doesn’t kill me but could be a lot easier. Otherwise, awesome
Great online experience 5/5
By Panama Red35
Shopping online was quick and easy. Discounts were readily available for each item.
Easy shopping experience! 5/5
When on the go, and need something to keep you occupied, Old Navy takes the cake lol ♥️
Fast & Easy 5/5
The Old Navy App is easy to use and helpful in finding the style I need. It is fast information to finding out the new styles and new clothing. It is great to help find where you can locate a certain item.
Very easy to use! 5/5
Very easy to use! I also like that the credit card is integrated into the app
Rewards Code 3/5
It would be great if were about to easily access rewards codes at checkout. It’s challenging to try to remember the codes.
The always reliable go to app or store ...never fails me.
What took me so long?? 5/5
Love this app. Have access to all four brands. Easy to use. Not sure why it took me so long to download. 👊🏻🤙🏻
Better than the store 5/5
Love to shop thru the app. There’s always more sizes and more discounts than the store. I use big sizes and its always a tragedy finding something that fits in store.
It’s easy and faster than the website. Love It!!
Good app but need to update out of stock item 4/5
The things that are out of stock should say so under the item
Old Navy 5/5
So glad I found this app! I'm tall and I love shopping Old Navy but the website is terrible! The app is fantastic.
One of my absolute favorite stores to shop at! Comfortable, chic, and affordable!
Very good 4/5
I thought the app did a good job! I would like a slightly more detailed description of the items though.
Love love love 5/5
The app lets me know when good sales are going on. The structure of the app is quite swell too!!
Review of Old Navy 5/5
Love Old Navy and using the app shopping on line is so easy. You can apply all your awards quick and easy
Check Out button problem 1/5
Problems with the app: promo does not save until checking out. After clicking on the Check Out button, the app gets stuck on the loading icon, I wait, nothing happens. I have to quit out of the app, try again, nothing happens... browsing has been easier but literally when I’m ready to check out I can’t!
Fast and easy 5/5
By love the suite life
Great way to shop at ease
Love it 5/5
Some trouble trying to slide screen but very good instead
I HATE this app 1/5
The fingerprint sign on NEVER EVER works so then it wants all my sign-in again. Once I finally reset and get back into my account it doesn’t remember ANY of my card information so then I have to type that in. Also the promos have a nasty habit of either falling off the order during check out or not applying at all and either I have to hand type them in or I have to call customer service and have them applied retroactively. Huge pain in the butt and I cannot figure out how they haven’t fixed these bugs yet.
Ap needs major help! 1/5
I order from Old Navy minimum once a month and it’s usually from my phone. The shopping experience is usually frustrating and annoying via the ap. Constant entering password, erases my entire cart, item cannot be added to cart, etc. Please fix this as it’s sooooo frustrating sometimes I just give up and don’t place my order!!!!
Great app and store👍🏽
Women’s Tall Sizes are hard to navigate 4/5
By Lindsay photog
I wear women’s tall, and it’s really hard to navigate on the app. Much easier on the website. Please fix.
Love this app 5/5
Easy to use! Love it!
Went into the store in Asheville NC and asked about an online item I viewed months ago. The sales associate was able to help me find it IN STORE! Everyone was so helpful and so nice!!! 🤗🤗🤗
Old Navy is one of the best stores that I have ever shopped at. I have been going to this store since I was a child, I am now 23 and the fashion has only gotten better and the fact that they have sizes to fix EVERYONE is amazing. I am also glad that there is an app that allows me to be able to gain access to almost all of the clothing. It is great, easy to use.
Can’t log in 1/5
After a horrible experience using Chrome on iOS I wanted to compare the native app. Unfortunately I can’t even log in using same credentials I use via web browser.
Love the app! Easy to use. 5/5
Upgraded to Navyist card now. I think the app had a big influence on that, seeing how easy it is to move around the app.
Lot of steps 3/5
I understand that for security purposes it’s important to confirm certain information, but it took three tries to get my rewards to apply and my SuperCash is never available.
I shop old navy all the time and it never fails me.
Annoying app 2/5
This app is beyond annoying. Idk if it’s just how old navy is, but why do I have to enter my password and sign in every single time I open the app?? It’s annoying. I’m not sure why old navy is worse than other companies, but the password situation has gotten on my last nerves. Not just the app, but on the website too.
Easy to Use! 5/5
Love this app because it does not forget your discount/coupon codes (like other stores i won't mention) if you get out of your cart and continue to shop!
Useless & inconvenient. Just go to OldNavy.com 1/5
EVERYTHING kellymarie0486 said in her review Dec 6. This app is the worst. Old Navy needs to step it up if they want their loyal customers using the app over the website. It’s useless and inconvenient.
Love it! 5/5
I love the ease of switching between gap and old navy!
The App wasn’t accepting my PW. It took me two dAys to place my order. I have no idea if I received the best deals or not. I will think twice before ordering fro Old Navy.
Checkout is a STILL a nightmare!!! 1/5
Easy to shop but once you want to check out there is always an error. It really defeats the purpose of having the app on your phone.
But not will work if you use Chrome or Safari.
Old navy 5/5
The Old Navy app is easy to navigate and the reviews are great.
Can’t login 1/5
Your account is locked, please visit our website. Website works fine. Every single review I see shows issues with logging in. So app is unusable for me.
Fuzzy Photos 1/5
Please fix the resolution on the photos. It’s very blurry.
My go-to app! 5/5
I shop on the Old Navy app all the time- all my Gap card rewards are stored there, Touch ID sign in is easy, and I can find women’s petite and men’s athletic styles that aren’t stocked in stores. Can’t beat the sales, either! Perfect!
App issues with logging in 1/5
The last update or two has prevented me from logging into my account. Says my passwords aren’t right and locks me out. I can go to the web version and log right in. No issues. Fix your app please. Waste of time otherwise.
Easy to Use 5/5
By KB @ ATL
In a world of apps used daily, this one is straight forward and super easy to use! It works well and doesn’t have issues! Thx Old Navy!