Awful experience! 1/5
Just don't do this. They take your order for the items that are not available but charge you immediately. Then you have to beg for your own money!! The worst online ordering system I've ever seen.
Does not work anymore 1/5
I can't checkout or pay for items when attempting to complete checkout. It was working fine up until this most recent update.
Fix Payment!! 2/5
Decent app. Just wish that with every other update, there wouldn't be payment issues. No matter the method, always get an error with payment. App basically becomes pointless.
Apple Wallet Support 4/5
This app is great and easy to use. Personally I would really love to have Apple Wallet support to make it easier for me to have my Rewards card at hand all the time.
Multiple Issues 1/5
**All listed issues still in latest version.**
🥗Bring back the Steak and Blue Cheese Salad!!! 🥗
Current version crashes every time you save a customized item as a favorite. 👎
Would be nice if you could see details of favorite order items without having to go in and select them so it makes it easier to decide on what you want without having to dive down several screens.
Phone order (Rapid Pickup) should have an option to order and eat in-store. Several times I've ordered via the app because of a long line or because the person working the register insists on using a non-TapToPay register and I want to use ApplePay. Would be nice not having to go to the pick-up area and tell them that it's "for here". Would prefer to have a little check mark on the order to indicate pick-up or dine-in.
By N/A 1234
When I chose you pick 2 and I switch the bread the calorie count shows a full (~570) sandwich vs a half (~230) sandwich.
Best restaurant app on the planet!! 5/5
Dominoes doesn't come close.
Delivery through the app doesn't work 1/5
Tried on multiple phones, uninstalled and reinstalled, half of the time it won't even give the option for delivery.
App won't let you view menu items that are not available at the time you are viewing it. Early in the morning I couldn't plan lunch because I couldn't view the items I wanted. I'll go somewhere else for lunch. Panera lost a possible new customer.
Very handy 5/5
By Sr. T
Great for ordering and keeping track of rewards.
Good job 5/5
One of the best apps that I've ever used. Good job.
Love the fast Apple Pay 5/5
First food app I have used with Apple Pay and it was super fast while still secure with fingerprint!!!
Best Food App 5/5
Beginning to end, best app experience I've had....!
Great app 5/5
By LT Carbonell
Makes order Panera for lunch super easy
A humble servant 5/5
When I first woke up today I never expected to have the hunger of a thousand walruses. When my stomach started to muffle out mating calls I knew it was time to scavenge the world for food. I immediately darted for the door at the current hotel I'm staying at. As soon as a unlocked it a zombie ninja jumped down from a hidden beam. He himself was a rather sly guy and for some reason was holding a newspaper while charging at me . As I charged up my hadouken I could only think about the thousands of options I had to quench my appetite for food . Finally my attack basted the perpetrator away and he was no longer a threat . The newspaper he was holding fell close by to me. I was interested to see why he was still holding on to it, so long and behold I decided to pick it up and explore. As I picked it up I was able to make out only one portion of it which was circled with mark multiple times. The words read "Panera Bread Delivery", my eyes started to glow with the intensity of a thousand suns. At the same time I realized the zombie ninja was in fact not a zombie ninja at all but rather just a Hispanic worker replacing a light fixture that just needed help ordering food for his lunch. I felt so sad that I knew I had to order food right away and consume it all in his honor. I am here to let everyone know that if I had to go through this whole experience again Just for a taste of Panera bread ...... I WOULD DO IT EVERY DAY. Search no longer for your feasts . Search no farther than your finger tips . Search no where else for amazing customer support. For I can confirm that you, my brothers and sisters have made it! Stock up now for winter is coming
Super easy 5/5
Didn't pick up the food yet. Hopefully my order is correct, but app is easy to use
Awesome App!!!! 5/5
I'm extremely glad I can now put an order in on my way there!
Works great! 5/5
The app works flawlessly. It makes ordering from Panera quick and easy. I especially like the rapid pick up option.
enough updates 1/5
Everytime I try to use the app...it says I need to update the app. By the time I do, I have arrived at Panera. Waste of time.
Best ordering app ever 5/5
I have had this app for years. I have never, not once, had a problem with it. It's fast and easy and has every item you could imagine
Very Well Designed 5/5
By Bri Z
This app is nicely designed, making it super easy to order - you can customize almost anything, and as a vegetarian that means I can order a sandwich of my own concoction, which rules. The rapid pick up service works really well at the stores too.
Only way I get to eat on busy days 5/5
Easy app. Great tool. Gets me a yummy lunch.
Really frustrating 1/5
First I attempted to place an order for my office and got a message that it couldn't calculate the tax at this time and to try again later. So, I drove to Panera and along the way I heard a notification on my phone. When I pulled into Panera, I looked and it seemed I could finally complete payment. I went ahead and tried to pay via Apple Pay. The app spun for a couple of minutes and then alerted me it couldn't process the order after all. Annoying.
So far not impressed 1/5
First time to use the app and it keeps giving me an error when I put in my address. "Issue. Custom page not found." So I can't rate the app based on my positive experience at this time. If they eventually fix that then I'll try the app out again.
Simple 🍞 5/5
Hands down best ordering app. Clean, easy layout, with great pictures, descriptions, everything you need to know, and intuitive flow. I love the Apple Pay integration and the ability to verify with Touch ID. I can't see a reason why you would not download this app if you are a Panera Bread customer and would like to skip the lines!
Fantastic ... I love being able to order online, & have it delivered!! Thank you, Panera Bread!
Gluten Free 4/5
Please get Gluten Free Bread!
Awesome app 5/5
Love using the apps and rapid pick up service. Easy to navigate love that I can take my time to look at the menu and choose when my food should be ready.
Love the service!!
Love it 5/5
Love Panera love the ap and love that they now deliver.
Great App 5/5
By My 3 Hs
This app along with Apple Pay is what every restaurant app should strive to be like. To order and purchase and have your order ready to go is fantastic!
My Panera is always packed and full. I love the convenience of the app. Only reason I am giving a 4 star is because I order for a specific time at least an hour in advance, and they are still always late by at least 15 minutes.
Easy ordering on line 5/5
Love ordering online with Rapid ordering. It's always ready when I get there and so easy to order
My favorite! 5/5
Easy to use app!
EASY TO USE AND GREAT FOOD TO EAT. I LOVE THIS APP MORE THAN LIFE ITSELF! I ORDER FROM IT AT LEAST 3 TIMES PER DAY. SOMETIMES UPWARDS OF 24 TIMES A DAY!!!!!!!!!!!!!!!
Thanks for the spectacular service!!!
Love the App!!!!!
Great food great service 5/5
Conveniently located near my sons house. When we visit we have lunch at Panera. Spouse on restricted diet. No worries with their menu. Very tasty. Nice selection. Great soup. Crunchy apples!
First time using d app and it was a super awesome experience! So glad a new Panera opened by work n we can quickly order lunch! ❤ 🍜
Love this app 5/5
Panera app is quick and efficient and it's a great way to have your order ready to go quickly or order from your table when there is a line too
Love it! 5/5
Love everything about Panera especially the soups and the steak panini. I could eat here every day.
Love Panera! 5/5
By Crazy gamer lady
Always good food always friendly service
Doesn't work 1/5
It lost my order twice. I use Apple Pay and PayPal all the time it keep giving me an errror. When the app crashes why would you clear my order out. Save the order worst app evee
Ordering from the table worked very well 5/5
Very easy and quick to go right to a table and order. Apple Pay worked perfectly. No complaints at all.
Love it 5/5
I love having everything ready to go. The app is easy to use and well organized.
Hassle free 5/5
The easiest app I've used to order food. It's almost like the kiosk you would use to order at Panera but on your phone. It's awesome, a little too convenient which makes me order from them VERY often lol. But I love panera so it's a plus.
So easy and fun! 5/5
Great app and full of simple features that add fun to ordering :)
Fast, Easy, Predictable 5/5
I use this app weekly and it is one of the very best in class.