Always charges my card, never goes through 1/5
On more than one occasion I have placed an order and my card is charged but the order doesn't go through. I'm deleting the app because it clearly doesn't work right!
Canton Michigan Panera is setting the Bar 5/5
Today was my 1st time ordering delivery from Panera Bread. I ordered through the app and was more than satisfied with my experience. The food arrived just as Hot & Fresh as if I dined in the restaurant.
Sooooo easy to order!
Nutrition info is great! 5/5
Love the app. I'm trying to watch my carbohydrates and love that they give all the info I need. Great for ordering delivery or pick up.
Great app but reorders and favorites don't work 4/5
App is designed great, easy to use, and super fast. The one knock is that when I try to save my weekly bagel orders to favorites, it doesn't save my bagel selections but instead seems to default to one variety. For example, if I order a dozen sesame, a dozen cheese, and a dozen cinnamon as a favorite, the next time I reorder, all three show up as cinnamon which means I have to customize it every time. Hopefully they fix that bug because everything else works great.
I never would of thought breakfast would be so easy here.
Love it 5/5
By Sugar Nip
Works great and fast
Nice App 4/5
The app worked well and was easy to set up. The only thing I didn't care for was the inability to customize the salad I was ordering as you can do when using the self ordering at the store.
Super convenient 5/5
By Yris H.
I use the app more than not and have only ever had one issue (charged my card twice) which was resolved quickly.
Love it. 5/5
Very fast. Great app. Has tracker. Delicious food. Accurate order. Friendly service.
Great app 5/5
This app is very easy to use. Within seconds I can complete an order!
5+ star service and quality 5/5
By Very interesting, Uber
5+ star service and quality.
Convenient and quick.
Always fresh food.
Always friendly delivery service! Great Job Panera Team!! Thank you!
May be addictive! 5/5
By Gaga gamer
Based on reviews decided to get app. Had the rewards card, registered it and downloaded app. I received a coupon for a free pastry just for registering. Decided to try delivery service - Super easy navigation. I ordered then paid through PayPal. Instantly the delivery time popped up....Well it was delivered 20 mins faster than quoted! Even has a delivery tracking opt-in for text messages. I love this. I may now be a loyal customer. 5 Stars!
Love rapid pickup 5/5
The app is the easiest one I've used compared to other restaurant apps.
Super quick delivery and fresh yummy food! Made my pregnant belly happy!
Great & Easy to use! 5/5
Love this app! It's easy to use. You can view nutritional info, the menu and order for take out or delivery, which is so convenient!! Also the rewards system is awesome :)
Best idea!!! 5/5
Best idea from panera bread to do delivery... great app... easy to use...
No ability to use gift cards without a pin 2/5
Have three gifts cards purchased at the store that the app will not accept since they are pinless cards. App is useless unless you enter a card or use Apple Pay.
Fantastic app and service! 5/5
Panera app is great for browsing their menu, and tracking your perks. Add on the delivery feature, and you've got an app and service that others should strive to match. It's easy to use and customize your choices. The delivery folks are always very pleasant, and went out of their way to resolve an issue (item I ordered was unavailable). The tracking is supurb!! Way better than the pizza delivery trackers I've seen! Way to go Panera, always ahead of the pack!!
Love this App! 5/5
Easy to order! Just go in and pick up! Makes lunch breaks feel less rushed. I have more time to eat because I don't use 15 minutes waiting and ordering in store.
Nailed it! 5/5
Great app, super user friendly, and they deliver! I also love seeing the calorie intake and being able to customize my food. You guys are my new go to food place!
Amazing app! 5/5
Super easy and fun to use!! My order was delivered as fast as 25 mins! Can't beat that! And you can track them so you know you've ready! Love it!!
I love Panera! 5/5
By AIM sn:xkatxolucky13xo
Thank you so much for creating an easy to use user and customer friendly app! I love that I can order my food AND pay before I even get to the store and it's ready for pickup by the time I get there! I typically order for my whole work center and everyone uses their own payment method so I can just enter them all individually into the app. The Panera at 21st st in Norfolk VA always puts all of my order together in a huge bag. They always know what to do when I order! Thank you Panera members :)
Fast easy simple ordering
Love the app but needs a Favorites tab 5/5
Like I said love the app but I'd like to see a favorites tab. Once you customize a sandwich or meal I'd like to be able to save it in a favorites folder. That way when I go back to order I don't have to go through and re-customize what I like.
Easy to use 4/5
I still don't see a section to build my own salad from scratch. Other than that this is a really cool app.
Panera Supreme!!! 5/5
By Guerrilla X
Love the Rapid Pick Up and they are very rapid at getting my sandwiches done up quick even when I'm a block away lol Thanks Panera! You guys are the best!
One tap to previous order on the home screen would be great.
Love the rapid pickup 5/5
Always on time and ready. Saves time on the line
I have had great service with your new delivery option!!! My work doesn't allow me to leave so it's great to have this option.
Excellent app, excellent service. Apple Pay! Gps location! Nutrition fActs that change as you customize your order! Someone put a lot of thought and effort into this, they deserve a raise. This app should be the standard for apps going forward
Love this app! 5/5
Easy to order. Easy to customize order. Easy payment options. Easiest app I've ever used to order anything.
Absolutely awesome 5/5
Having Panera deliver is the greatest thing ever and the ability to customize the food is simple and I have used for the service multiple times over the last few weeks and it is always right! Even when I was homesick I was able to leave a comment and ask them to leave it on the porch for me so I didn't contaminate anyone and they gave the door a nice knock and left the food so it was great! Just don't forget to tip it is not built in!
FREE SNACK ON SIGN UP!
Awesome place to work with free wifi!
Great app 5/5
This is a really solid app. Some online ordering apps are pretty superfluous and you're better off just using the mobile site, but this app is actually really well designed. I highly recommended it. It's really easy to customize your order and if you have Apple Pay setup it's a very convenient way to check out.
Great App 5/5
Awesome App. If I don't feel like going out to the store, the store is brought to me at my fingertips. Delivery is usually under 30 minutes.
Fast and friendly 5/5
The order arrived before the time and The driver was very friendly. Thanks Panera!
1st order w/iPhone app. Sailed thru!!! Thx for Pick 2 Reward. Wrongly thought cd PU @ drive-up window, but young lady @ window so helpful when I explained I hv back & hip probs/pain(!). She picked it up & gave it to me thru the window!!! GREAT help to me!!! Thx SO much!!! I SHALL RETURN!!!😘
Faster than Jimmy Johns 5/5
10 minutes from order submission to delivery. The delivery driver was very friendly and easy to identify as a Panera employee. He also confirmed my order was correct before leaving.
Great app and great service! 5/5
I love being able to order online and have it delivered or pick it up in the store. The app has everything and is super easy to use.
Great app 5/5
App is super easy to use. Ordered via Rapid Order, went through the drive through, voilà!
Love this app! 5/5
By Trying to keep it healthy
I love this app! Love being able to customized all my food and seeing everything on an item before I order it! The delivery option is amazing too!
Great app 5/5
By Addicted to anything Dash
This app makes ordering so convenient and not a hassle. I can basically order while I'm on my way home. Luv this app❤️💋
Everything you could need for a good decision. 5/5
By Cody Killian
I love the Panera Bread app. I love that you can easily customize everything and the BIG kicker is that as you customize the app calculates and tells you how many calories you're taking in based on how you customize! It's awesome. Thanks Panera!
Great app 5/5
Love this app. Being a working single that commutes from NYC this app allows me to quickly order and pick up with no wait. Brilliant!
So easy to navigate and so well organized.
nice job panera! 5/5
love the new delivery system! i was able to track my order in real time and was able to see a picture of my delivery driver. she was training someone and they were both nice and professional. nice job panera!
Fastest and easiest way to get breakfast.