Why does this app exist lol 1/5
By Favor is a scam
Piece of crap doesn't even work 90% of the time. Why would any apartment use this app?
By Melody M
This is honestly the worst app I've used. More than half the time I can't even get it to open, it just crashes straight to desktop. When I can get the stupid thing to work it's never accurate.
Terrible app 1/5
Probably the worst app I've ever used. Always having some sort of issues.
Do not update!!! 1/5
Has not worked since update. Barely worked before that
Finally we have a totally USELESS app 1/5
The update just moves the app from an almost useless app to a totally useless app. Keep loading something Unknown from nowhere and no response. Worst app ever.
By Damon Bradley
All of a sudden with this new update my app doesn't work at all? How am I supposed to know where my bus is? It's kind of important. Please fix this
Went from ugly and working to ugly and broken 1/5
The app is just awful, the design is terrible but it sometimes worked so we forgave the ugliness. Now app is completely stuck on a loading screen and still ugly... I wish my University went with another company.
v4 Main Screen Time Out 2/5
Not sure if this is related to the update, but can't move past the "select transit agency" screen. Spinning wheel, continues to be unusable.
Doesn't work 1/5
Missed my school shuttle so many times because of it. Seriously its a shame if anyone is forced to use this app
Please fix 1/5
By Annoyed Pitt Student
Hardly ever works. Frequently gets stuck on loading page which forces you to delete the app and reinstall frequently. Even when the app loads its rarely accurate
If it ever worked 2/5
When this app actually works, it's pretty useful. It works about 20% of the time.
Worst Transportation App 1/5
This app is so unreliable. It NEVER opens or opens once and then never again. You can't rely on it at all. Sad you can't fix this as it's nice to know when your shuttle is coming!
Needs work 2/5
By Rice Alum
My university had a great app developed by its students to track the shuttles. Then they wasted student money on this half-baked app. Where our original tracker was one simple, easy to use window, this one makes you click through a couple just to get the map and often forgets where I am and what busses I'm looking at. It crashes not infrequently. I don't dare click on the screen or icons because inevitably what you think you're tapping is not what its going to respond to and you'll be stuck fiddling with an aggravatingly bloated interface while your bus passes you by.
Doesn't Open 2/5
I am writing this review to inform users that, while the app itself is very useful, it unfortunately does not always work. The app will often times load until it crashes, without ever displaying bus routes. This is a newer problem within the app. Hopefully the company who created this app can fix the issue within the near future. The app is incredibly helpful when it is working, but consistency is key.
UI is atrocious 2/5
There's so much going on with the UI and no simplicity to the app. Very overwhelming at first.
By Constant craving
Why did you guys remove lax shuttle bus locator!
This app is 100% a waste of my time 1/5
I used to use the Rice shuttle map to see where the shuttle was located- it takes me 5 min to walk to the stop from my office. Now to catch the shuttle I must go to the stop 20 minutes early to ensure I don't miss the shuttle since every time I try to open the app it simply will not pass the loading screen. What a waste of time and money 😠
Very slow to load 1/5
By sgu rulez
Very slow to load even with a proper connection to the cell service. Please update. Sometimes it works and other times it just keeps loading. It works half the time.
Never Loads 1/5
By Jon Spencer
Bad. Very bad.
Anyone with some common sense could develop a better app 1/5
Rice university used to have a basic shuttle locator system which worked so well. Just showing you where the shuttles were, that's all we need! Since they moved to this app, let's say I walk a lot more: by the time it uploads the routes, and bus location, I can cross campus on foot. It's crazy slow, making it pretty much useless. It sometime doesn't remember which map I use + it doesn't save which shuttle I want to see, wasting more of my time while the shuttles keep on moving. I honestly think anyone could come up with a better interface and more efficient app. I can't believe my university paid for this.
Worst transportation app I've ever seen 1/5
By Blind iuser
This app does not work with voiceover at all. This app will not help me find a good bus route from point a to point B. It gives some kind of visual description of some of the routes without telling how they connect. Honestly I think Tulsa Oklahoma could do so much better with better apps! I can think of two off the top of my head.
What's An Agency? 1/5
The website looked useful. This first screen is not.
It's bad but ur only option 1/5
It's so bad does not load, bus map doesn't refresh so you miss your bus. You have to reinstall app often cuz it doesn't open
Best Real Time App EVER! 5/5
By Big Scam
Ride Systems LLC
Has set the bar in transportation real time tracking.
Thanks for the great app!
I rely on this app to make me on time for work and school. Great to see when the bus will be at the stop. Also nice I don't have to wait around forever if they're off schedule.
When it works, it works just fine. But it is the least reliable app ever. 95% of the time you're just stuck on the loading screen and literally have no idea what is going on.
Worst app for transit 1/5
This app is not user friendly, it's slow and when you try to click out of one thing, it clicks another. Incredibly primitively written, has too much with no organization. The design is awful. It should just be simplified and show where the busses are without out taking 2 minutes to load.
I wish my college would use a different system than this one for us to keep up with our bus routes. Never remembers anything, such as which bus system I use, which routes I use and which stops that I favorite. Kind of useless to have a "favorite" system when it can't even save that ones I choose. Needs a lot of work.
Don't even bother 1/5
Complete waste of time. Terrible experience. Doesn't work, but it's free!
Worst experience 1/5
By Iris Serenity
Worst experience. Linked by a provide that doesn't exist in the app
Has potential 3/5
By Shuttle Rider
This app has the potential to be really useful, but it lacks in several areas.
1) The app doesn't remember what institution or route you use regularly.
2) The app sometimes shows a shuttle in route when none actually exists.
3) Like others have mentioned, the app no longer gives you an estimate of when the shuttle will arrive.
4) After selecting your route you must exit 2 menus in order to see the map instead of going directly to the map after selecting the route. Also, The 'X's to exit the menus are right next to other links making it easy to accidentally hit the wrong thing. Both of these are particularly inconvenient when you're rushing to see when the shuttle is coming.
The app is better than nothing, but still leaves a lot to be desired.
Wishing it was what it used to be 2/5
By Another Virgo
Takes quite a long time to load. I have missed the bus a few times because it said it was one place but had actually already passed.
Bring back Nextbus Mason..
This app is terrible. It does not update properly and it makes me feel like I'm going to be late for the bus all the time since the school has switched over to this bus time system recently. This morning I checked it and said that the bus was coming two hours after I got to the stop making me think I missed the bus, but it actually came in about 5 mins. Also a few moments ago I checked it and it says he bus is going to come at 12:00pm when my clock clearly said 3:30pm. The app seems to only update the actual arrival time when the bus gets to the bus stop, which defeats its purpose because I don't need the app to tell me that the bus is here when I can see with my own eyes the physical bus in front of me. Just awful...please fix this.
This app will always show you where it thinks the shuttle is, but it's never right. Of the dozens of times I've attempted to use this to figure out how late the shuttle was going to be it's never been right. This app is the equivalent of a crosswalk button it just keeps you busy while you're waiting.
Crashing on launch 1/5
By Garret E.
The app keeps crashing on launch on my iPad Air 2.
Is this a website or an app? 1/5
By J. Eason
I feel like I am in safari whenever I use this app. Whats up with this?? Its so unusable.
What happened?? 1/5
By Samuel Q.
My university used to have a dedicated app but it stopped working and all I’m left with is this?? C’mon guys this does not even look like it belongs on an iPhone!!
Grade A gauerentee to be late to school! 1/5
This is horrid it keeps saying my shuttle will arrive in one minute for 15 minutes! Terrible app! Want to miss school or be late to class? Depend on this! Guaranteed to fail you the first time everytime!
Needs work 1/5
Still not native. The status bar scaling makes it clear this wasn't developed for the iPhone 6 or 6+. Also can't search though the institutions and its a pain to scroll though an HTML5 app with no smooth transitions or animations. Not sure why Google maps is used over Apple when I'm on an iOS device. Also the routes for the university of utah aren't 100% accurate and does not support the Orange route when the electric bus is running.
Great App 5/5
By Roll Tide 999
This is very user friendly and useful for me. If I ever have any problems they respond quickly and with a lot of help. This is great!
I love this app!!! 5/5
I use this app every day. I no longer have to wait in the snow for my bus to come. I just pull up my app and I know exactly where my bus is and how long will be until it gets to my stop. I love the favorite feature!!!
Update is horrible! 1/5
This app used to be a pretty decent bus tracker, but now it's just awful. First, it no longer shows arrival times for each stop, only for 4-5 "main" stops out of 20-30. Also, the new design of the interface is much too busy and not scaled as well to the iPhone 6 (which is funny because they claim the new update is optimized for the iPhone 6...it's not). If you haven't updated your app yet, DON'T.
So helpful!!! 5/5
This app helps me so much, thank you!!!
The new update is not an upgrade. I liked how the app showed the route and now it does not. Also I have to have on location settings, where I did not before.
DO NOT UPGRADE TO THIS VERSION!!! 1/5
New & Improved? NOT.
Congratulations on turning a useable app into a useless one.
1. It no longer remembers my site--Do you really think I should be required to scroll through every agency you've sold this app to to find my bus schedule every time I open the app?
2. It lost my list of favorite stops
3. It even lost the new favorites list I made after upgrading & realizing the old list was gone.
4. While the old user interface was far from intuitive, at least I had figured it out. Now you've changed it, but it's no more intuitive than the old one. Yay! Something else to figure out!
Oh, and it's not any faster, either.
Great update 5/5
I like the new interface. And the feedback feature is nice.
Love the new look. Faster and easier to use than before. 5/5
By Bus rider man
The new update works great!
I hate this app 1/5
Literally stopped working the other week and now I am forced to wait in the cold for half an hour