No items! 1/5
I ordered 2 items February 2,2018 it is February 14, 2018 no items yet. They said 8 to 10 business days. Never again will I order from this site. It’s just like the wish.com web site. I rather order from the States where it only takes 1-2 business days. It’s me again. Today is February 20th. No items as of today. I wish they would let the customers know before ordering how long it really takes to get your items.
Absolute love this company and the app ! I share it with all my friends
Not sure 3/5
The number for their customer service line does not ring
Some items amazing and others poor quality
I ordered a 20 pc makeup brush set and I still haven’t got it. I ordered it January 2 and it’s now February 4 so it’s been over a month. It better come soon and be in good shape.
Really like what they have, good prices too
Amazing app with incredibly low prices
Download this app! 5/5
Great app recommend downloading right nkw
By Lorwe00 2
It's cool and nice I <3 it
in looovee 5/5
nothing but amazingness
Really like what they have, good prices too
Love Love Love!❤ 5/5
OH MY GOD. their clothes are sooooooo cute!
I love this app,it's the best!!
I still haven't ordered but the clothes is fab !
The best in the world!!! ☺
BEST APP FOR SHOPPING AHHH 5/5
I freaking love this app, the clothes are amazing everything is exactly like pictured ahh I love this app ♡
I LOVE THIS THESE CLOTHES ARE SO CUTE
Rosegal IS THE BEST THING EVER 5/5
I have been very skeptical about websites like these chinese site but Rosegal is my absolute favorite. The prices are amazing but great quality. Make sure to measure yourself and check the charts it really does help. I have ordered from them twice and have just ordered from them again. I have yet to be disappointed bout them
Plus size 5/5
Love this app!! Only think i would change if I could filter the sizes!
It's amazing 5/5
This is my favorite place to shop online, it's affordable and cute.
It's cool and nice I <3 it
Worst company ever 1/5
By clearly unhappy
Don’t do it-Absolutely the worst customer service. Pretty sure it’s a scam. I placed a 340$ order dec 1 and they split the order into three. I received one small package the rest is “lost” and they will not refund nor reship. But when I place tickets in it’s a different story every time. They just take your money and don’t care. Now I’m out 300$
Pleasantly surprised! 5/5
I’ve heard so much negative things about this company. But I’ve ordered so many things from them and other than one order taking a while to get here, I haven’t been disappointed. It’s so hard for a girl who wears 2X to find cute clothes that don’t cost an arm and a leg. This is my new favorite clothing site
I don’t advise ordering from Rosegal 1/5
I ordered a jacket that took for ever to receive, then no way will it fit even though I ordered one size bigger. I don’t even know how they classify this as a jacket it’s as thin as a regular long sleeve shirt. They have no phone number on their website to call in case of issues and they are not even located in the United States. Also no return instructions came with item. I can assure you that I will not be ordering from this site again!!!
Over $250 order pending. 1/5
Afraid to use this company based on customer reviews. Maybe we should call BBB first ??
Some great, some awful 4/5
I ordered 2 bras and 2 shirts. I made sure to use the size charts because you definitely need to pay attention! The bras were soooo wonky that I couldn’t wear them and unless you have two boobs in the 6 inch center of your chest they won’t fit anyone lol, could return them but I’ll probably just throw them away because they were only $5 each. But the shirts fit and look amazing on me!! I’m short and fat, so shopping for clothes is rarely fun. I wear a 1x normally and according to the website I needed to order 3x from them. I actually have trendy, cute clothes because of this website!! I’m about to order again, I finally am able to wear things besides fat old lady tops!!
I ordered 5 things and only got 4 I still haven’t gotten a dress I ordered and the shirt sizes weren’t even the right sizes I had hope with this app I thought I would like it but ended up just wasting my money .. 🤷🏻♀️
Up yours 1/5
The clothes is horrible horrible and ugly if I could sue I would
Never received order 1/5
I ordered from Rosegal, paid extra to have it shipped quickly, never received my order but was charged and now my order doesn’t even show in my account.
China sizes! Read size charr 2/5
Read sizing chart !! Bought 6 items all way to small! RETURNS ARE NEAR IMPOSSIBLE AND YOU DO NOT GET THE FULL REFUND!
Rosegal Member 5/5
I’ve ordered from Rosegal quite a few times and was NEVER disappointed the clothes fit amazing and look good on me too. I’ve received compliments and asking where i got that shirt or swimsuit. Just a FYI make sure you do look at the sizes correctly that’s how i find my size every time😊
App Does Not Work 1/5
By Jedi Fray
No matter how many times I try, and how many items I have in my cart when I go to check out it always says that my bag is empty. Yet when it takes me back to my shopping cart the items are still there. I guess it’s just the universe saying I should not buy these items.
Did not receive items 5/5
By Ms commish
What can I say. Never received my items. Can’t get in touch with them!!
By Deedy bug
Don’t buy run either way way to small are way way to small cheaply made not as picture I receive wrong color and damage merchandise in August and after sending pics of the damage items nd the items with wrong colors it’s December and I am still out of $300 don’t order please there no contact phone number the items look so beautiful and tempting in the devil in disguise don’t order one item please don’t lose out like I did
Support for Apple Pay please 5/5
That is all!!!
Poor customer service. 1/5
I just spent hundreds of dollars with then. They missed placing 1 item I. The bag and they want me to jump through hoops to get it replaced. It is not worth my time and they lost my future business.
I strongly advise you stick purchasing through Amazon. At least Amazon has great customer service!
Shame o. You....you lost a customer over a very cheep shirt.
Keeps crashing every time I go into the app .
Who the f*ck is Veronique????? 1/5
The app log in and free points recently (within the past 24 hours) stopped working. Every time I use my Facebook log in it comes up as an unknown account with the name Veronique. Everything still works fine on the web version - I was on day 12/20 for getting 200 points and will now have to start over assuming the app ever works again. Until they fix this problem DO NOT DOWNLOAD!!!!!!!!!!
If I could give it 0 stars I would stole my money charged me asked me for a pic of my credit card and id and cancelled my order but still charged me !!!!
Thrift store prices 4/5
Cute stuff really cheap but must pay for shipping to expedite delivery
By Phyllis Moore
I placed an order for three area runner rugs and that was WEEKS ago. Still not received takes FOREVER!!!!
Still waiting 1/5
By Boricua 1974
Ordered costumes that say they were shipped on the 16th. Here it is the 28th & still no costumes. When I tried calling the customer service number listed it said I had to have WiFi to call. Then the call kept failing. So I fb msgd them & I'm still waiting.
Their clothes are cheap but good quality. I purchased a lot of clothes and several swim suits back in July for my vacation in August. It took a while to get the stuff and most of the swim suits didn't come in with the other clothes. I wrote them through the app and they responded pretty quick. I got the swim suits the day before I left. A few of the clothes didn't fit right but they were on clearance. When I did a review of the items not fitting they responded to me saying to return them and they would give me credit even though their website says clearance items were final. I work with a few local charities and said I would donate them to one of the charities who helps local homeless moms find jobs and they need clothing donations all the time. It would cost too much to pay for return shipping. They actually responded and commended me on what I was doing! Watch the sizing cause their sizes vary from item to item. Example: a size 5x in one shirt is a size 18-20 U.S. Then another item in 5x is a 22 U.S. Yes they are very slow getting things shipped but shipping is free and the clothes are cheap so you have to expect some give and take. I get compliments on the clothes I got from them every time I wear them. I'm a size 22 and work in an office environment with hundreds of other people. I enjoy dressing nice even though t-shirts and jeans are ok to wear daily. Nice clothes in my size are very costly. I tried another website who picks out clothes for you based on info you provide. My first delivery from them were 5 piece which included jeans, shorts and three tops. The cost was over $300! I sent them back and cancelled my membership immediately. Seriously, EVERY time I wear Rosegal's clothes I get compliments. One of the shirts I bought I somehow put 2 as the quantity. When I wore it to work one of my coworkers raved about how gorgeous it was. I told her I bought two by accident so I gave her the other one. She cried, she was so touched that I would just give her the blouse as it was so beautiful. She's a single mom with a special needs child and doesn't spend money on nice clothes for herself. So I was happy to give it to her along with Rosegal's website info. Their clothes are beautiful, good quality and on trend so I don't mind the slow shipping. I put in an order about ten days ago. I spent $380 and got 22 shirts/blouses/t-shirts, jeans, 2 pairs of pants, 2 watches, makeup, a clock and other misc items. What I paid for these things probably would have cost $1200-$1500 somewhere else. I will continue to purchase from Rosegal as long they keep selling quality clothes and wait patiently for my orders.
Don’t order from this app or their website 1/5
This app is a scam. I payed for 2 fidgets spinners in June and they still weren’t delivered. The app just takes ur money.
I like the app, don't get me wrong, but you should be able to use multiple coupons on one item and as many "R points" as you want on one item.
Keeps signing me out????? 1/5
After updates it signs me out constantly and I don’t get my bonus every day like I use to just terrible
My orders take along time to get but other than that it's great 4/5
By My flat dog
So far so good 4/5
Couple things you have to consider before ordering from this site. (Think of it as rules to fight club, but rules to ordering cheap clothes from china)
1. Almost all of these things are coming from somewhere in the China/Taiwan area. If you get free shipping or standard shipping you WILL wait a month or more to get it. I always use 3-5 business days. I always wait until I have over $50 in my cart before buying to lower shipping costs. You can also use coupons to counter balance the shipping costs. I also pay for tracking number as I've read some reviews that didn't go as well.
2. Pay attention to the notes. Some things are ready for immediate packing. You will probably get those things in 3-5 business days if you pay for it. If it says "will be ready for shipping in 5-7 business days" they're serious. Your items will ship
in 5-7 business days and then you will wait another 3-5 days for it to arrive. They also will split your order and ship them when ready, instead of the whole order if they're waiting on something.
3. GET A TAPE MEASURE AND MEASURE YOURSELF. Read the sizing charge for EACH item. They are not all created equal. In US sizes I fit an XL and some
Items I ordered XL and some 3X even 4X, as long as I follow the sizing chart it fits well enough. It's easier to tailor in than out if you love it.
4. Some products are cheaper than others. Read the descriptions of what materials they're made of. Even better read the reviews if they have one.
5. It's recommended you pay with paypal over a direct debit or credit card. I've done both. My order was received faster when I paid with my debit, but I guess PayPal is more secure and you can file a claim if you don't receive your order and get it reimbursed.
If you're in a hurry for anything... pay for expedited shipping or don't order at all, and even then expect an extra week on it just in case. They shipped one order out with DHS shipping and it was good with tracking and whatnot. They shipped my second order out with EMS and it was a little less attentive with updates and access to it.
So far I've ordered 4 dresses (2 for me and 2 for my kids) and they fit pretty well. I'm waiting on my last dress right now. I ordered a long sleeve tee that is nice cotton and comfortable. I've ordered two shower curtains of a nice polyester quality, the colors were a little off from the photos but I don't really care. I ordered a lace choker that fits fine, but the clasp is cheap (I paid 1.47 for it, so no biggie).
It's cheap stuff from china, I have low expectations to start with, so I'm very often happy with the final results of my low priced purchases. You get what you pay for and honestly, it's a little bit better than anticipated.
Will I EVER get my item?! 1/5
I placed an order on 9/07/17, and the item stated that it would take 5-10 business day to ship, fine, I get that, but 9/21/17 was 10 business days. It is now 9/23/17 and my item still has yet to ship. The shipping itself says it will take 10-25 business days, so at this rate, I may not see the coat that I ordered until spring.
Like the app 5/5
I love the app. But I have been logging in for oh must five days and then everything went back in and i had to start over again.
Good price and good product 4/5
Saw it ordered it got it a week later on free shipping no complaints here