App much better than browser 5/5
Chrome on iPad was painfully slow. I found the app much faster for browsing, adding products to the bag, and checking out.
By Trent CSA8QY
Good software guys
Great App 5/5
Easy to use.
By J FERRARI II
I loved the app! It flowed well. Very easy to use and the selection was nice. Also the 24/7 customer service line is great for asking detailed questions before you buy! I would like to be notified of sales through notifications though.
Excellent shopping ! 5/5
Photography is excellent. Selection of styles.
Love The App 5/5
Hate seeing ‘Remove from bag. This item is no longer available”. Why is the item I wanted even listed?
Easy shopping 5/5
Love this app to quickly shop for kids clothes and restock my cosmetics, saved in my favorites folder.
Great deal and great brands 5/5
Favorite store are my favorite brands 1 click a way
Love this app. Easy to use
Love the app 5/5
You can really see the clothes it’s easy to scroll I love it
Pay online 3/5
I like the app for shopping. It’s user friendly; however, it would be nice if I can pay my bill using the app.
Saks App 5/5
By Senior Fashionista
Love the large display of items. Bright, easy to view colors. Seamless navigation.
Gift card 4/5
By Ultra ninja 500
I ordered 2 separate occasions and was to receive another 50.00 gift card and I never got it.
Easy accessibility 5/5
By Jen in San Diego
Easy to see new merchandise, colors, sizing on models, etc. my new “go-to” site.
Easy To Shop, Great Quality and Excellent Customer Services .. so obsessed For my Shopping Habits..!!
I really enjoy the App it is so easy to navigate. Put in the bag and pay. 😎
By Zack and Jenica Asrat
Awesome experience,easy to access it and also use it
5 stars 5/5
By Ruthie fontana
Love the store!
I love this this app!! It’s very helpful and out of this world
By Merily Pompa
Easy!! When the website has challenges, I always appreciate the support and pleasantness of customer service 😊
Love the Saks app 5/5
Love the Saks app! Better than using the website...
Best customer service ever!!! 5/5
No place I’d rather shop. Saks truly loves their loyal customers and they know how to show it!
Racism refuses to lay to rest 1/5
By A Person of Color
So an African-American woman, who owns her own business, buys $6k worth of items for herself and her daughter, and word on the street is that Sax Fifth employee called the police on her. Claims she was a fraud and it's impossible for people of color to buy lavishing and expensive items there. Police attempts to arrest the woman for fraudulence, stating her card declined even though she received a receipt with an APPROVED text on the receipt. I'm deleting this app. I refuse to waste my money on racist companies. I hope all racist Caucasian people sleep eternally in a coffin and rot in hell. Notice I said "racist". This will probably get deleted, but I'll post more and more.
Melvin Washington 5/5
By Um, Megan
The customer service as it relates to waiting list and availability of items following notification is superb. I shop with a larger and most noteworthy company and it is almost a joke in this regard. I have in the past attempted to purchase an item only minutes after receiving notification; and, every single time, the item was still unavailable. Yet, there was always an offer to purchase a substitute item...NOT good. Thank you, thank you for your expert customer service.
Difficult to access personal acct 5/5
I find this very difficult to get into my personal Acct. Personal Acct should be a menu item.
Great App 5/5
Love this app... allows me to shop comfortably from my Samsung phone and iPad. Easy navigation for viewing and purchasing.
No size info 4/5
I wished I can find size info for each selection
Can’t Help Myself 5/5
Very convenient and user friendly. Always updated with their latest merchandise.
Love Saks 5/5
I love shopping Saks online. Items descriptions is on point. I’m usually lucky to find my size and if for the reason it’s out of stock, I get an email notification whenever my item becomes available. I enjoy spending my money at Saks. Please keep making our shopping experience excellent. Wishing everyone best of 2018, good health and happiness.>3
The app is much faster than my laptop.
By App bomer
Dowmload the app if not the site is too slow
So fun to use 5/5
By Manhattan Max
I loved browsing the app for my holiday gifts! It’s so easy to find what I’m looking for and switch between categories.
Didn’t ship on time, horrible customer service 1/5
I ordered 3 dresses from Saks for a destination wedding I was attending.
In order to make sure the dresses where delivered on time for my for my trip I payed $35 for express shipping, but even on the day of my trip the dresses did not arrive.
I contacted Saks in order to cancel the order and get a refund since I was clearly not going to wear them to the wedding any more, but they told me I couldn't cancel the order and that I had to wait to receive the package and then return it in order to get my money back.
While I was on my trip I received an email confirming the delivery of the package ONE WEEK AFTER the supposed delivery date. So as soon as I was back in the country I shipped the dresses back. But the only refund I have received in over a month since I shipped the dresses back is the shipping costs.
I sent several emails asking for my money back but I have received no response.
I would not recommend
1. Paying $35 for express shipping since it clearly was not next day shipping (as indicated), but rather nine days.
2. Shopping online at Sacks if you are expecting you order to be delivered on the day that it indicates, since it is not the fist time that my order does not arrive on time.
Shopping online is supposed to make the shopping experience more convenient for clients, I would think that after delivering my order late, customer service could at least answer my emails and give me back my money in a timely manner.
Great app 5/5
Great app and very easy to use. I love that you can add items to your favorite list. They even email you an alert when it goes on sale! Only suggestion would be to recognize and allow saved automated account data entry.
Modern app easy navigation 5/5
By Geraldine pink
Great app, it's easy to navigate, fast, love the big pictures and the easy way to sort by type so you quickly find what you are looking for.
Low price! 5/5
Belt was $325 ended up being $159
Favorite store! Favorite app! Love it! 😍💕
High to low prices 5/5
By Shawn Weston
Love This app it’s absolutely easy to use. My only complaint is I wish you could filter the prices from high to low
Easy to use but 5/5
Please add the ratings of products on the app. They are only available on the regular website. Otherwise I love this app.
love, love, love Saks! 5/5
great app- easy to use and always a stellar selection! love that you can save items as well as add to cart!
Saks 5th! 5/5
By Kid jerk246789172684
I love that everything is so easy!!!
Great App!!! Just needs Apple Pay 5/5
By Apple Guy Ed
Very slick and classy. Just needs to integrate Apple Pay on the site and on the App
Saks App A MUST if you shop there 5/5
The Saks app is everything its regular website is not on a mobile device: beautiful, smoothly functional, and extremely user friendly. I should have downloaded it ages ago.
Easy site 5/5
Quick and easy site! Great selection!
Love it 5/5
By Bred major
I love shopping here I bought a Balmain shirt here
I just love shopping saks online 5/5
I love shopping saks online . Sincerely yours IceWater3020
Fantastic shopping experience 5/5
Nice selection and very upscale online shopping
So muh qiucker than the web site!! Very easy to navigate!! I only wish you could sort items from high price to low price.
Five Stars ⭐️ 5/5
By Cheeses yet
Love Saks!!! Best store Ever 🤗
Great App 5/5
I love the Saks App. Easy navigation and great prices!!