Bad Searches 1/5
I don’t know what this app is smoking but when I search for Greek yogurt, I don’t want to see results for a 24 knife set. I can barely find anything I’m looking for unless I go through the hassle of looking through the menu. It's not great.
Store owner 5/5
Live this online ordering
Happy Customer 5/5
First time of using my app. Found exactly what I was looking for in the search window. Was able to browse many selections until I found the one that was perfect. Placed my order and was done. Very convenient and will start using it more often.
By LDS Pilot
Orders are never updated. Can't use to check in for club pick-up orders like it says I can.
Easy and convenient from my smart phone.
Mobile Ordering is Worthless 1/5
I placed an order through the app early in the morning to be picked up in store and was told it would be ready the next day. Most places have mobile orders ready within a couple hours, but next day isn't too bad. The next day comes, and I get a text message five minutes after the order was supposed to be available for pick up saying the order was canceled and no reason was given. What's the point of ordering through the app if the store is going to cancel it for no reason? I wasted my time finding all of the items through this idiotic app and placing the order just to have to do it all again at the store. Never again will I be wasting my time on this useless app.
Selection availability online limited 2/5
By Lake crazy
Out of water and toilet paper. I placed an order of $100 and shipping is not free. When I went to check out lots of the items were unavailable after I had put it my cart. Waste of time to buy from sams online. I was able to buy an item that is not currently in the store. So that was the only reason I gave it 2 stars instead of one. I waited a week to see if the basic products would be available and they were not. Toilet paper and water paper towels.
Great App 5/5
By Rockin' Y
App works seamlessly. I can compare prices with other providers and come back later without losing a thing.
Awesome app and service 5/5
Been using pick up app for 3 months now. Its been very easy and convinient espcially when you have kids.
What happened to the previous version? 1/5
This version of the Sam's app is terrible! If I could give a ZERO STAR rating, I would. It may be the worst app I have ever used. It is certainly the worst app from a large company that I have ever used. On the prior version I was able to choose my items, select tax-exempt, look up barcodes that would not scan, and see my cart easily. This version is confused and cryptic.
Good app 5/5
I really like this app. I find it easy to use and have ordered through it many times.
By Fantasy country
Love this app
Great application! 5/5
By moe nusir
Great app! Fast shopping! 3/5
Great app! Very convenient! They need to respond to questions, comments, or concerns. When items are out of stock send a notification when they are in stock.
I use this app very often and love it
Best way to shop at Sams 5/5
All retail stores should use an app similar to this app. Saves tremendous time & hassles
STOP SIGNING ME OUT 1/5
I have iOS! A very secure platform! Keep me signed in like every other app on my iPhone allows!!!!
Love this app!!! 5/5
Best and easiest app to use..
Love it. On a reorder. A few and it ordered.
The app makes it so easy to shop and take advantage of the bargains.
Love the app 5/5
Its nice to order online because I live 30 miles from a Sams club sometimes I can't get time to run to store to buy things so this makes it awesome to purchase what I need.
LOVE LOVE ordering from sams while at home. 5/5
By J- supporters from bgky
Great App! 5/5
Also ways easy to use.
Fastest yet 5/5
Fast and efficient . Easy to find what your looking for very fast checkout.
Baking soda 1/5
I want baking soda in bulk for use in a pool. The store has it, but this app does not list this product
Love it!! 5/5
Are use this app to compare prices when I'm at the grocery store to see where it is cheaper to get my items. Always nice that I can look up the item in a moments notice.
By Weird mark
Less than five minutes. Easy to use. Sam's Scan and Go app is the best app ever.
First time user 4/5
By non tech savy
Seemed easy to use so far
Sam's made easy! 5/5
By Marsha's time saver
This app makes Sam's so much more doable!
Great app!! 5/5
I live a 100 miles from a Sam's Club, and love that I can order from you and receive my items, in less time than stated, especially our coffee! App, is very easy to use.
Need a way to ship to local store 4/5
Would like an option to ship online items to my local store.
Easy to use 5/5
I've had good luck with this app and no problem.
Love the App 5/5
I recently had surgery and am unable to drive or lift anything so ordering online and having items delivered directly to the house is a blessing. Would recommend it to anyone.
Chandler, Az Store 5/5
By Native Brew
We love how fast and easy it is to shop for our everyday needs. Especially the pick up service. Thank you Sam's Club Employees who are always working hard at The Chandler, Az Store.
Use this app and love being able to purchase pick up or have items delivered. Small app be makes my life a lot easier
Easy peasy!! 5/5
Love Sam's online specials
Especially FREE SHIPPING!!!
The ability to order from my phone and pickup for free is amazing! But the app is cumbersome. Items take way too long to load when updating the quantity or adding them to your cart. And if you shop from your reorder list there is no way to easily add another item that is not on the reorder list to your cart. Frustrating.
Sam's App-😀 love it! 5/5
Makes my online shopping easy!
Does the work for you 5/5
Easy to use, press a few buttons, the work is done!!!
Everyday shopper 4/5
Very easy to use, may bring me back again.
Excellent app 5/5
Had no problems at all. We don't live near a Sam's club so great way to shop for large items.
By E Tex
Very convenient and easy to use.
Easy to use 5/5
I searched for the product I wanted. Changed the quantity to 2 and submitted. SOOO easy!
Easy to buy and safe app 5/5
Great app and great service
Scan and Apple Wallet card 4/5
Thanks for adding Apple Wallet support to Sam's Club card!
(BEFORE): I REALLY like Sam's, but this app isn't user friendly if you're new, AND make an error/typo. (Customer service is lacking on the phone... big time!) I got back to the app to correct my admitted error, and my shopping cart was missing 2 of 3 items. It made me question if one item was something I saw on Amazon... This shouldn't be! If one doesn't make a "list", then one is 'potentially' setting oneself up to having items removed from ones cart. I'm doing this to save time, and stock up. I've wasted time, but am also getting items not sold in our local warehouse. (You decide.) I'm basing this essentially on: one large ticket item, and a first experience. The item is beautiful too!
(NOW): I really find it very easy and hassle free for simple shopping, plus extremely fast and convenient!
Always has been easy to use 5/5
We do a lot of comparison shopping at home and also in the store. We bounce back and forth all the time and the app has always flowed seamlessly. We have raised our family and my home daycare babies with Sam's and just a couple other supplemental stores when needed.
Great app wish it included auctions 5/5
By Marshallese Nerd
Easy to purchase.
One of the best store apps ever! 5/5
Very easy ti use. Perhaps too easy to check out!! Lol!