Usually great, not working now 2/5
Usually I have no problems with this app and earning punches and getting reward. Yesterday I earned a punch and it looked like I had 2 more to get my 7th. But when I got home I had an email saying I had earned all 7 punches, so I opened my app to find 0 punches on that screen and no reward to be found anywhere.
STILL Can't Apply $7 Credit to Order 2/5
By Qwest in NC
I like the ordering feature but I can't apply my $7 credit to my order... still. Pop-up says it’s possible, but the option is not there when I follow directions.
Rewards Program = JOKE! 2/5
Yesterday, I attempted to scan my receipt for 11/03 and received an error. I just got an email back today stating my 7th punch could not be validated due to being more than 3 days old?!! How do you figure after 1 day? Then noticed in the app that I only had 5 earns?! Not only was my 7th punch inaccurately disqualified, but my 6th one as well? They reflected my earn for my 6th purchase reflected for the earn that was disqualified for my 7th one? So you disqualify 7th earn for a day old receipt, yet remove the 6th earn that's not even for the same date or associated disputed disqualification..seriously?!
Rewards dont transfer to new device even if you login using the same Facebook account as before. Stupid
Love Schlotzsky's 5/5
By Chief Tool
I love Schlotzsky's ❤️
So slow - rarely works 2/5
This app is one of the worst I've seen. They layout is pretty, and easy to navigate, BUT it is so slow you might as well just go to the store or order online (although their website is pretty slow too).
You can't use your rewards within the app or when you order online either, which is totally stupid.
I almost always just have to scan my receipt to get the credit so the app is almost useless.
Free sandwich reward not appearing 1/5
I've waited for 2 days and my reward isn't showing up in the app!
App needs help 4/5
Every time I upgrade my phone, it wipes out all my past visit points. Fix your software so that doesn't happen! We eat at Schlotzsky every Sunday and occasionally during the week.
10-17. System has been working much better lately. Haven't had any problems in the past 6 months and we still go every weekend.
No scan function 1/5
By 소소한 재미로
I have installed n also bought sandwiches here but I can’t accrued my visit cuz no scan function n even i contact customer service, no reply .... not sure they will ever give rewards for purchasing
App shuts off after opening 1/5
I have never had any issues but all day today every time I open the app, it closes. I’ve deleted app and reinstalled but it still crashes after opening. Please fix this!
Can’t order online 1/5
Absolutely refuses to let me put in my credit card information or complete an online order at all, which is the one and only reason I got it and completely defeats the purpose of this app. My reward also disappeared after I clicked off of it by accident. Terrible. I just want my food.
Special deals don’t become viewed 1/5
Can’t stand the little red alert on the icon every time there’s a special deal. If I don’t want the deal I don’t want to see it every time. Made me delete the app from my phone
Good Food! 4/5
By Bologna Hornblower
Very good food and service in Belton!
I did refer a friend and didn't get the three bites, boo hoo!
Don't know what went wrong
Nice app 5/5
Rece Receipts no longer scan on the app. 1/5
Receipts no longer scan on the app and the company could care less. I have contacted corporate,Social media and the local store with help.
I use this app 4/5
Found it a little hard to negotiate at first but I have the hang of it now. As long as I remember to scan in 3 days it's a great benefit. I wish they gave you a little longer to scan. Bottom line earning a $7 reward is better than most rewards programs and I definitely take advantage of the perk. Plus I love their sandwiches!
Will not buy a new phone just to run iOS8 to be able to update app. Not how you treat loyal customers.
Dumb pic 2/5
By Kilgore lady
This may seem silly, but I went to share the app on my fb page and try to get some referrals from it, but the pic that posts when I share it is some girl and seems to have nothing to do with Schlotzsky's or my referral code. She is probably someone famous, but I have no clue about famous people. If I am advertising Schlotzsky's via fb then it should be a graphic about Schlotzsky's . They just opened one in my town and now is the best time to promote it, but because of the nonsensical pic, I took it off my page.
Really enjoy the food 5/5
By Popcorn player 13
I go here once a week or more for lunch. Never disappointed.
Easy to use! 5/5
This app is so easy to use compared to other food establishment apps. Love it!
Great food and fast service
Won't connect gets old!! 1/5
By Boss #3
Keep getting an error won't connect. No updates are available.
Best sandwich hands down!! 5/5
Great app! 5/5
Great easy to use!
I must have missed something... 1/5
In the the description of the last update it states... "We have added new games and sweepstakes. Please update to enjoy!" My app is definitely updated yet not only are there no new games in my app anywhere it appears that the whole Games section along with the little dice tab along the bottom is now gone! So I guess when you say there's new games we're meant to infer that in fact you've taken the games away? SMH
Doesn't work 1/5
By LaNetts itunes
The app is great if it worked. I continue to get notices that it can not connect to the server when I try to access the app. The reward notices I receive through email are great but I can't ever use the rewards through the app.
Never jack after spend 4-500 now it won't update 1/5
By gluten free and ripped iff
Waste of time
Nothing more an useless gimmick 1/5
This app is junk. It never seems seems to want to work. Every time I get an offer and to use at our location, the app is not available. So far since downloading app, we haven't successfully used for a single discount or free sandwich. It so frustrating. In fact we are so tired of the no service message at our location, we have stopped using Schlotzsky's.
Love Schlotzsky's! 5/5
Always reliable, I frequent one of the last ones left in the Las Vegas valley on W Charleston. We need more locales as the product continues to evolve with pizza and awesome new sandwiches!
Really bad mapping. 2/5
Just installed the app. Tried to find the locations near me. All four are mapped incorrectly. I will update later with functionality, this is a pretty lame start….
Nothing like good free food :) 5/5
Title says it all! Best samwich shop ever & they have that 1 of a kind taste
Horrible App 1/5
Ordering food should be so simple but somehow they managed to destroy that whole process in this app. And don't give me started on trying to add one of their offers. Horrible!
By Awesome and awesome!!!!!!
Easy to see progress of earnings.
Watch the drive thru 4/5
My biggest gripe about this whole program is that when you go thru the drive thru they don't always remember to give you a receipt.
Jonesboro AR 5/5
By What nickname can I us
Good food good service.
Great Menu and Great Food. 5/5
I have tried most of your menu now and I like them all. Bright clean dining and consistently clean facilities. Keep up the great work! Thanks
Always great 5/5
Sandwiches, soups, pizzas, & salads are delicious every time. It's worth the trip.
Easy to use 4/5
Super easy to use. Not sure why folks are saying they have a hard time with it or that it is slow. My experience has been good. Pretty simple, straightforward and easy to use. Occasionally glitches but I just restart the app. No big deal.
Free Food 5/5
Awesome app with access to awesome food. Seriously awesome!
Barcode reader doesn't work. 2/5
Barcode reader doesn't work. Have to enter manually
Love this place 5/5
Best baked potato soup and we love the sandwiches and pizzas as well!
Don't order online! 2/5
I placed an order through the app on a day that the store closed early. Without warning me, the app accepted my order although the store was closed. I drive to store and find it closed. Next day I call the store for a refund and am asked to contact app support. I have sent 2 mails in the last 2 weeks with no help.
Giving 2 stars because I am a frequent visitor to the store and it helps me earn reward points.
Always delicious! 5/5
Been a Schlotzsky's fan for over 30 years and they just keep getting better. Love the Tuscan sandwich! New favorite
Worthless because the rewards function doesn't work 1/5
The last three times I have visited 2 different Schlotzsky's the app has responded that the bar code is not valid when I've scanned it in. Manually entering the barcode results in the same error. I've not received three credits and so I have to ask, what's the point of having a rewards program and an app if it doesn't even work?.
Good food and Great people!!
Consistency missing 4/5
By Sam McEancrn
The app is fine I just wish all stores were required to participate & accept the app...
Good food. 5/5
Love coming here
Where's The Beef 1/5
By Big "O" 857
Tried the original brisket sandwich. Lots of BBQ sauce very little brisket. Plus a brisket sandwich with onion and pickle is how it eaten in Texas. The sandwich they call a Texas sandwich is more like a yankee sandwich. Also ordered a large ice tea. When I got home it was only tea no ice.
Great app 5/5
Use this app all the time
Schlotzsky's great - App TERRIBLE 1/5
By Hanawalt, Bryon
Simply put you can't place an order on this app. The pick2 feature allows you to pick one item and then when you go to pick the second it erases the first. You would think they would have an app that actually works with all the marketing they are doing to promote it. They need to get their Schlotz together.