It keeps crashing & booting off app. Fix! Pls & thank you!
Easy & Convenient! 5/5
I love the the app! I've been lucky enough not to have any glitches. Ordering has been so smooth!
Virtual makeover crashes 2/5
Please fix it.
Bring back Wallet access 2/5
I USED to repeatedly use my rewards card right from my Apple wallet. I can't understand why you would have removed that extremely convenient feature. PLEASE BRING IT BACK.
LOVE, LOVE, LOVE!!!!! <3 <3 5/5
By Love candyyy
I love the Sephora app soo much!! It literally puts all the best beauty products right at my fingertips!!!! Legit the best app ever. Signed, IN LOVE with Sephora <3 xo
I can't watch any videos 1/5
Every time I try to watch the videos attached to a product to introduce it and show me how it works and how to use it, I get an error message. Pleas fix this!!!!
Great App 4/5
This app is easy to navigate, checkouts are simple, finding products is user friendly. The app is great and rarely if ever crashes on my iPhone.
Keep deleting it to clear notifications 2/5
I have the notifications turned off for this app yet they spam the app's "inbox" with promotional messages that put a notification number on the app button (i.e. The number of unread messages - similar to mail, iMessage, eBay, etc apps). This is frustrating because the only way to clear that is to click each message. I don't have time for that so I end up just deleting the app.
The credit card payments section is also buggy.
Used to be 5 Stars 1/5
Not sure what has happened since they've updated. Everything in my shopping cart disappears, I can't find my loves anymore and it continuously glitches. Fix this Please!!! I order from Sephora all the time but I can't stand being on this app anymore!!!
Use it frequently to learn about the products and read the reviews. Excelente to see what's coming new and what's on sale. What I like the most is that I can se every purchased I've made and can creat a love list.
July 17, 2017 update is not intuitive 2/5
nor is it user friendly. I spent 5-10 minutes trying to locate my previous purchases and when I did find them it took an eternity to find my recent order b/c orders are no longer indicated in reverse chronological order as with the previous version.
The App Keeps Crashing!!! 1/5
Please fix the new update it keeps crashing on my phone sending me back to my home screen I use this app a lot so please fix this quickly!!!😡😡😡
It's like being at the store 5/5
By my marina
I really like it. If I see a product that I like and I want to know videos review I just go on YouTube and the have great reviews on there too
A bit glitchy.. 4/5
I was stoked to read that Community access was going to be accessible via the app, but I've had trouble actually using the exciting new feature as certain things cause the app to crash now (for example: completing my community profile). Still love Sephora and it's main shopping functions as perfectly as ever, but I do hope you brilliant developers will fix this minor issue soon so I can fully enjoy all that's offered. :)
Worst update 1/5
Loved this app until just now. Where are my loves and past purchases?? Why would you get rid of those options?
I love it! 5/5
I feel I love this app so much that I hate it. Lol
I mean that it's so easy to get rewards and use I love shopping on it!
Great app 5/5
Super easy ! Saves all my purchases!Love it !
I find it easy to use, and prefer it to the full website
Would be nice if you could edit your profile name, that is irritating, other than that love the products so far.
I tried to use the virtual artist feature after advertising on Instagram and it crashes the app every single time I try to open it.
Crashes all the time 1/5
Their social media promotes the virtual artist and it crashes every time that I try to use it. Lame!
Like app! 5/5
I really don't have a complaint about the app. It's easy to find what I'm looking for and to explore new stuff. It is also one of the easiest checkouts I have used.
Crashing every time 1/5
Someone needs to fix this latest update. Terrible
The recent layout is time consuming! 1/5
I am on the app almost every single day but this morning i saw this update and was seriously annoyed! I don't like that for my "liked products" i have to click soooo many times through lists!!
Update: it crashes a lot 1/5
A day Before it crashed and the same day I wrote a good review: It does make shopping easier and (of course) shipping is expensive because it is 3 day but it makes the wait and hassle of the makeup shorter and come fresh from the store! Yeah you could go to a Sephora, but its easier for me because the one where I'm at is always crammed and everyone is always around the eyeshadow and in the way. This app makes it less stressful!
Updated: It won't even let me past the loading screen :(
No issues with it.
Virtual artist STILL crashes! 3/5
Hey guys, can you fix the virtual artist crash on iOS?? Really would love to use it and it's been crashing for over a month!
Keeps crashing! 1/5
Crashes and makes phone restart.
Great App! 5/5
Easy to use and easy to like. :) I prefer the app better than the website.
Good app 5/5
By Best navigation
Easy to use
Code never scans 4/5
I recently became a Sephora beauty insider and I really like the app, but whenever I'm in the store making a purchase, my barcode never scans properly and I always have to end up giving them my email address, which defeats the purpose of it being so convenient. No matter how many times i delete/re-download the app and update it, this is still an issue.
Apple Pay 1/5
Uh guys? Where is Apple Pay? That was the best part of the app. I don't want to store my card info in the app. Please bring back the Apple Pay feature.
Get the app! 5/5
I love this app! You will always be the 1st to know what's coming out! Just saying !!!
Great App 5/5
They offer special offers exclusively through the app. On top of it being super quick and easy to use.
A dream come true! 5/5
This app is amazing! Love the new foundation minis! They are everything!!!
No no no 1/5
By Mackenzie Hughes
So easy to use 5/5
I could live in this app. window shopping. Love Sephora and when I can't go this is the next best thing.
It works 5/5
The app works very well!
Love this app ! 5/5
I feel like I get more via promos samples and points ! This app keeps me in touch and makes my but ten times easier!
I love this app so much!
Good app 5/5
Makes buying online so much easier, which may or may not be a good thing
By Your bae!😘
Sephora is my favorite store and favorite app!!!
Apple wallet function 2/5
I'm supposed to be able to add my card to my apple wallet but have never been asked by the app and the app doesn't have a button when I pull up my card. Other than that I enjoy the app
This app provides great experience when it comes to buying beauty products. Simply love it.. Definitely recommend downloading it and you're going to love the rewards!
Love it. 5/5
I love using this app! So easy to find what I want and easily place an order.
I Use This App All the Time! 5/5
I use this app everyday because I'm a skincare and make-up junkie. This app makes it so easy to look up reviews on products, check availability and I can check out easy and track my purchases and points. I can't live without it.
Nice app but lots of glitching during check out where it will remove my products and samples even though it says they're in stock! Please fix this and also consider adding more items to your shop!
Sephora fan 5/5
By Blond bomber 67
Love the app~super easy to use!!!
By Hottie#1 :P
I love it💕 simple as that!