No problems 5/5
The app works like a charm really! Super easy to use, nice layout, and just fun to use. Will keep using it of course
Easy to use app. 5/5
It's a great app. Very user friendly.
The best online shopping app 5/5
Can easily find exact what I'm looking for every time. Plus great deals for people like me who use the app. Considering Sephora doesn't really give deals often, it's a god send.
Great app, it's more convenient than the website for me. I love that i I can use it to gain points in when I'm shopping in the store and it's also super easy to find and purchase through the app. I'm really busy so restocking my favs through the app is super convenient, especially with the free 2 day shipping.
Love this app 5/5
This app has made shopping at Sephora so much easier and more convenient!
Won't let me sign in even right after changing password! 2/5
I use to use this app all the time. However, I got a new phone & had to sign in. It wouldn't let me. I thought I forgot my password so I changed it, then went back to the app, still wouldn't let me sign in. I've changed my password 3 times and it still won't let me sign in. They need to fix that!
Just what you need on the go 5/5
I do not have a Sephora store close to me. This app helps make purchases quickly and easily.
LOVE LOVE LOVE!!! 5/5
This app is so versatile. Lots of uses to research products to saving ones you love. I use almost on a daily bases when applying new products to find out exactly how to use them or to get ideas on color choices. If you haven't used it you absolutely MUST!!! Xo
App functions don't work 3/5
You can't search for questions, you can't save by clicking the hearts (the hearts don't recognize touch) and the search capabilities are limited compared to the website as far as products are concerned. At least I can see my rouge points :(
Great App Great Shopping Experience...
What a knowledgeable app! 5/5
No bias here-- promos are what they are, but this app is successful because it relies mostly on consumer reviews.
I love this app it's so helpful and I know what I want before I even go into the store
It was confusing at first, but now it's so easy and convenient after I got used to it!
Great app for all the best sales a girl could ask for. :)
The best 5/5
By Jess Camp
Great app. Makes online shopping so easy! I use this app everyday!
Easy peasy 5/5
User friendly, no complaints here!!!
Super easy to use 5/5
The app is extremely user friendly. You can easily navigate and now I can feed my makeup addiction much easier haha highly recommend!
I absolutely love this app! Super easy to use, quick and never crashes. There is no need to pull out your iPad or laptop. Easiest shopping app I've used by far!
So simple 5/5
It makes shopping for my favorite cosmetics a breeze!
I love this app so much. It's so easy to navigate and checkout is so fast and simple.
❤️ this app!! 5/5
Great app so easy and never messes up I look on it all the time to keep up with make up trends and products
I really love seeing all the samples, promotions and new arrivals on the site. I also like the app exclusive products.
At my fingertips 5/5
I'm totally enjoying the fact that if I don't want to step into a store to get what I want or if they happen to be out I can grab my phone & use the app to find what I need.
Love it! 5/5
So easy and practical 💖
This app makes it super easy to fuel my Sephora addiction!
I love the promos and the fact that I can keep all of my staple products under the "loves" category. Every time I need something, I just pop it in my basket, grab a few samples and it's at my door in 3 days. Love everything about it!
Dangerous but amazing 5/5
Beauty at your fingertips 24-7! It's a love hate relationship with my wallet...
User friendly 5/5
Super easy to navigate! Love this app
I Love this app!
The only way I shop now 5/5
Love that it allows Apple Pay and saves my loves. I can quickly reorder anything I'm running low on right from my bathroom in the mornings!
Perfect App 5/5
By Moondance 12
It is so easy to navigate. I find the items I need quickly and checkout is a breeze. Great mobile offers too.
Easy least! 5/5
By Perky nurse
Just love this app! I love the ability to watch the video clips to learn more about products and reading the reviews is a must…
Always awesome! 5/5
Since downloading the app I haven't had a single issue. That's pretty hard to say for most apps!
Clean, intuitive, fun to window-shop with! 5/5
I love this app. All retail apps should aspire to be as user-friendly as this one.
Can't get easier 5/5
The only thing you can add is video consultation while you put makeup on. I want credit if you do. I'm a true beauty addict.
Easy breezy AMAZING
Absolutely love this app!
Sephora mobile app. 5/5
Love it 5/5
But I spend way to much time and money. Lol
Poor Apple Pay integration 3/5
Nice app. Good resource for updates and info on products, as well as promotional deals. I give 3 stars, though because the Apple Pay integration is TERRIBLE. I select the payment method, scan my finger print and get a prompt but no successful purchase. Makes me a little nervous when the payment system isn't working, no one wants to be charged $200-odd bucks twice or three times. I prefer Apple Pay options because I don't always have my credit or debit card with me to enter each time. Every time this happened I called customer service to verify the issue. This happened with the current app update and the previous. Both times the customer service rep acknowledged issues with Apple Pay integration with failed or duplicate purchases.
How is acknowledged by the company and its customer service reps but no fix has been pushed out yet?
Credit card payment entry works fine but Apple Pay is convenient. If it isn't a working option then don't provide it as a payment method. Please fix....otherwise great app.
Never alerts when things come back 3/5
Missed out on so many things I wouldn't ever get alerts much less emails when I signed up for products out of stock
Flawless App 5/5
Kudos to Sephora for making it as easy as possible for me to spend money on make up! They even included a quick link to all their promos! 👏👏👏
Can see all my rewards and order history
Quick and easy! 5/5
Easy access to basket and inventory!
This has so many glitches 1/5
By Boobear kat
It's great when it works but this app is constantly having issues. It will have "sorry we don't carry this product" for entire categories. I constantly have certificate issues (which makes it hard to order via the app). I'm constantly being logged out, even in the middle of using the app. This makes me nervous to order using the app and that's why I got it in the first place.
This app is so easy to use. Much easier than typing in the web address each time I want to visit. It keeps track of my reward points, and I can see what is available, easily.
Love it 5/5
By Shuang Liang
Just love it,I can't help but buying a lot from Sephora every month