Works great 5/5
I cannot seem to access products on the website via my laptop anymore without some weird box coming up and no picture or way to purchase. Not sure if it's my laptop or my security but this app works great on my phone. Pictures are clear, ingredients, reviews, how to use, etc are all there. So far, so good.
Never Took My Order 1/5
I am quite computer savvy and I give up. I will make my $80 purchase elsewhere. Have bought from Sephora before but had to change both my address and credit card info. The ONLY payment method that comes up is ApplePay. Everything seems to go through until I add my zip code. The incorrect town is entered in the system for my zip code and that's where everything stops. I've tried approaching this in several different ways, but nothing works and the info I entered 22 times and saved is lost. I have run out of time and patience. Buh bye!
Sephora :) 5/5
I like the app
Love it!! 5/5
By Evette L.
Great app!! Love the new update super easy to use
Love this app! 5/5
This is the app which I base other apps off of- nearly perfect!
By majito bonita
I love this app! It's so easy to check my points, purchases, and the items I love the most! It's amazing.
Sephora removes major function 1/5
One of the best reasons to use the app to shop at Sephora was the mobile offers tab, which was removed with the the latest update. Now the only bonus items you can get are through your email promo codes. As a vib rouge member who utilized the app more than any other form of purchase I am much less enticed to purchase from Sephora.
Shopaholic's Dream 5/5
My favorite shopping just say my fingertips!!!! I'm loving it!!!
I love browsing for new products and reading customer reviews before making my purchases.
Love and Easy 5/5
This applications is easy to use!
Love Sephora 5/5
Can't wait to get my first Play box. Wooo hooo
Favorite app 5/5
Easy, rewarding. 5/5
Love shopping on the app since you get your free samples and some extras and it helps you easily keep track of your points, offers and your wish list so it's easy to buy what you want.
Love it! 5/5
This app is amazing! All of your points, past purchases, & future purchases all in one place! The fact that it stores your info is super convenient for a fast checkout too!
By Cindy 8571
Me encanta la app igual que la tienda y sus productos.
Unable to add beauty card to wallet 2/5
On the old version I was easily able to add my beauty rewards card and when I tried to add it on my new phone, it doesn't even give me the option! I've tried deleting and reinstalling the app, but nothing seems to work! Please fix this!
Mobile offers gone?!! 1/5
Where's the mobile offers tab?! Why would you get rid of that?
Everything that I want I find here it is totally awesome
Does not support Apple Pay 2/5
I can't use Apple Pay and it also won't scan credit cards. I can't place orders on the fly since I have to go in and add my credit card. Not user friendly.
Wallet bug 2/5
By D HCET
Please fix the option to add your card into your passbook/wallet!!!
I love this app. It's so easy to use. I love the new tutorial & try on color feature.
Tries to be fancy. Lacking key user features. 3/5
Needs functions that allow users to switch back and forth for accessing products and comparing.
Wish all apps were like this 5/5
By far the easiest app to use. Easy payment options too. Ratings on products help me decide which one is best for me. Thanks for NOT making beauty hurt....except my wallet. 🤑😘💁🏽
Awesome App! 5/5
I love this app, I use it 3-5 times a week and I've never had a single problem.
Loving Sephora once again..... 5/5
I used to shop quite a bit at Sephora, then took a break.....years later I find myself lurking at their site and being very tempted to buy some of my finds. I then decided to download the app...and so far, it has been great. I love the virtual try-on and tutorials. As much as I love makeup, I am not all that adventurous.....this allows me to be a bit more daring in the comfort of my home and it has actually shown me colors that I would never think to buy, look better than I thought. I just subscribed to Play! By Sephora and look forward to getting reacquainted with Sephora once again.
Please don't change it.
Great now that Apple Pay is fixed! 5/5
I had my Sephora account compromised and someone ordered a couple hundred dollars worth of items. Luckily I caught it in time for Sephora to cancel the order before it shipped out. So I'm so glad they finally fixed the issue with Apple Pay. Now I can pay easily with no risk of anyone buying something if it ever gets hacked again. The new look and feel is great too and it's nice to be able to use Touch ID Instead of typing in a password. Love it!
Love Sephora! 5/5
App is user-friendly and makes frequent purchasing very efficient!!
I'm Obsessed 5/5
I hate fighting going to the mall to the Sephora store so it's wonderful to be able to shop from the app. Added plus is that you get to see honest reviews of products before buying. I love getting to see when new products come out as well!
LOVE IT 5/5
By King Kylie 0210
THIS APP IS LIFE.
Good app 5/5
This app is fast, on point, overall great!
Good App 5/5
For someone that doesn't really have a Sephora near my area, unless you count small sections of it within a store at the mall...this is really helpful for me!! Also, I love how the app notifies me of my order and keeps me up today about everything in Sephora.
Love it 5/5
Sometimes I don't have to get to the store and I really love the fact of having the app and just order something (;
My most used app 5/5
I live for this app!!!! Not only is it SUPER convenient and helpful, but you also get special perks for using it!!! What more could you want??
Never Disappointed! 5/5
Everything that I need on a quick whim or to just replenish my items running low, or starting my daughter on products that I love and work for me! Not to mention the free samples, promos, and adding points to get free merchandise in the future!! All young ladies that work at all Sephoria'a I've been to have been amazing, helpful, and a pleasure!!! Will go NO WHERE ELSE FOR MY beauty products!! Thank you sephora!! 💗💗💗
Love using the app 5/5
I love the shopping experience on the app, it's very easy to navigate and I like that there are special offers for using the app.
Good overall app 5/5
Simple to use, fun online-only deals. Easy to navigate.
Easy to order online 5/5
It's very convenient when I want to order online! Easy and fast
Easy to use
Best app ever 5/5
By Geneva Stockdale
This app is dangerous for the wallet and great for the constant happiness of yourself
Sephora App 5/5
I love this app! It is well thought out and easy to navigate.
Convenient. Trendy. Like an Insider. 5/5
Love this app. Secure.
Love Sephora 4/5
The app is great, I love all the features and things you can do on it. However, when most of the videos I try to watch that are posted under pictures of whatever product I'm looking at, the app says sorry the video is not working and the only option from there is to use the menu button at the top. You can't search from there OR simply go back to the item you were viewing! Super annoying to have to go all the way around to get back to same item and just because video doesn't work (a lot of those videos do not work, weird.) other than that I really love the app. Thanks!
I love being able to access Sephora whenever I need to. This is very convenient for whenever you need to quickly buy or look at something but don't have access to your conputer!
My favorite! 5/5
Definitely my favorite beauty supply app! Makes it so easy to find what you're looking for and to see NEW prestige make up supplies!
Best Beauty App 5/5
Convenient, quick, and easy to use! I can place an order very quickly instead of waiting for a website to load from page to page. My Beauty points are right there every time I open the app. I love everything about it.
super easy to use, would recommend
Amazing application 5/5
Flawlessly browse through Sephora and then pay with my ApplePay easily. No crashes ever! Love this way to buy my makeup
Beauty addict's BFF 5/5
Been using the app since its launch. Great to see how Sephora continues to improve the functions throughout the years. Makes purchasing easy plus, Flash shipping is a gem. Very user-friendly and love the mobile offers and samples!