SPG: Starwood Hotels & Resorts

SPG: Starwood Hotels & Resorts

  • Category: Travel
  • Release Date:
  • Current Version: 7.0.0
  • Adult Rating: 4+
  • Developer: Starwood Hotels & Resorts Worldwide, Inc.
  • Compatibility: Android
4,829 Ratings
$ 0

SPG: Starwood Hotels & Resorts App

With the SPG app, you’ve got the power on iPhone, iPad and Apple Watch. The new SPG app delivers a richer, more intuitive experience that’s loaded with the features you want. Not only do you get access to the 1,200 hotels and resorts of Starwood’s award-winning loyalty program, SPG, but you can explore our nine distinct hotel brands: Sheraton® Hotels & Resorts, Four Points® by Sheraton, W® Hotels, Aloft® Hotels, The Luxury Collection®, Le Méridien, Element® Hotels, Westin® Hotels & Resorts and St. Regis® Hotels & Resorts. With the SPG app, you can connect to what you need, whenever you need it, including: • Browse and book all 11 Starwood hotel brands with cash or Starpoints • With SPG Keyless, check-in, get your room number and even unlock your door • SPG account and program information • The latest SPG offers and promotions • Hotel information related to your travel plans • Information from each of our eleven unique hotel brands • Around-the-clock assistance from the SPG support team • Store your hotel room number so you never lose it • In-language addresses for when you’re traveling abroad Your use of this mobile application is governed by the SPG program terms of use. For more information, visit www.starwoodhotels.com/preferredguest/legal/spg_terms.html. Starpoints, SPG, Preferred Guest, Sheraton, Four Points, W, Aloft, The Luxury Collection, Le Méridien, Element, Westin, St. Regis and their respective logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates. Continued use of GPS running in the background can dramatically decrease battery life so we encourage you use our app accordingly.


SPG: Starwood Hotels & Resorts app screenshots

SPG: Starwood Hotels & Resorts app reviews

  • Missing Important Items 1/5

    By DrPharm
    If booked with group - which I’m thinking is pretty common - cannot mobile checkout even though you receive notification you can. Cannot find a reservation and add if the SPG number wasn’t added at time of booking.
  • Can be better 3/5

    By Cm1017
    There are other offers in the full website. All offers should be offered in the app as well. I shouldn't have to do so much research on SPG to find the best offer or deal for me. But good deals.
  • Bad App 1/5

    By B.o.o.p.63
    Hate the app.
  • Keeps crashing 1/5

    By Jeeves13
    Everytime I open it to view my account or update the info to the apple wallet it crashes or says system is down. I've reinstalled and still same issues
  • Raw Power 5/5

    By Poboyfresh
    Great app
  • App! 4/5

    By June baby2013
    Mostly works.
  • SPG App - superb 5/5

    By Excellent Info
    Easy to use, succinct descriptions with pertinent info & pics. Excellent!
  • Love the new booking experience 5/5

    By WeavSo
    Huge improvement, keep up the good work!
  • iOS 10 compliant 3/5

    By Kplan23
    Thanks for removing the iOS 10 requirement. I'm up to date at this point so it no longer matters. I haven't had a chance to use the app yet.
  • Helpful app 5/5

    By Svcoach
    Nice app
  • Muy buena pero escueta 4/5

    By Carm100
    Me parece una aplicación buena para cuando tienes prisa, pero si quieres mas información de lo que estas buscando es escueta
  • Fast and responsive 5/5

    By Chaikymix
    I really like booking my rooms through this app, it's very fast and convenient. Lately it's been improved and no longer run into the issues I've had in the past.
  • Great app amazing benefits 5/5

    By Moo Khalasi
    Very easy to use. Including hotels from all around the world. Amazing prices and really quick and good service.
  • App still doesn't compare to Hilton Honors app 3/5

    By seedman76
    Overall I think the SPG app is decent. There's one major feature that the app and Starwood hotel brands is missing. That's the ability to select your room using mobile check-in. Hilton has hit this out of the park by offering this feature with mobile check-in. IMO every hotel chain ought to be offering this feature. I absolutely love being able to select the room I want...getting the floor and area of the building I prefer. When you stay 75+ nights a year in hotels, it's features like this will bring me back to a hotel brand every time. Unfortunately Starwood falls short here. Please consider adding this functionality.
  • Horribly Unintuitive 2/5

    By Doc_Yock
    You'd think it would not be this hard to book a darn room but sadly this app is really unintuitive. Some features have "links" that simply look like text on the screen. Not a fan of this app; will most likely book on the website (if at all) next time.
  • Simple and easy to use 5/5

    By Oliver-R
    I find it even more convenient than reserving rooms through the web interface on my laptop
  • So Easy To Use! 5/5

    By JerCayman
    Love the app. Super easy to use and you can book hotels in seconds!
  • Easy, quick, convenient 5/5

    By G.J.C.
    I agree this app is easy to use. We can pull up places to stay on road trips and plan our next stop.
  • SPG is the best! 5/5

    By Nicknamethatsnottaken112
    The app is easy to use and intuitive. The company and brand have always met and exceeded my expectations too. Top notch all the way.
  • Won't Open 1/5

    By chroniccrafter
    App won't open - just crashes!
  • Have to delete and install to get it to work 4/5

    By JDL8338
    Couldn't get any search results; deleted and reinstalled and it works.
  • 7.0 hangs 1/5

    By Boydstowe
    The latest version hangs my iPhone. Never install a .0 version.....
  • Great Service 5/5

    By The Egales fan
    Always having a great service!!! Great attitude!! Love SPG!!! Many Blessings
  • Great App 5/5

    By LeoUSA33
    User friendly and easy to use.
  • Spg app 5/5

    By missmayra
    It's a great app. Always there when I need it!
  • Great for spg users 5/5

    By Bunchgolf
    I've never had any performance issues with the app, it provides point and activity information, is easier to search than the web, and has some during stay info as well. Any spg warrior would value this app.
  • Great App 5/5

    By Charlot Fan
    Easy, friendly to use. Most useful.
  • Error when loading info 1/5

    By MaxEffect87
    When loading points, history, etc. I just get an error and message to call support.
  • App stopped working until I deleted 4/5

    By Lee8110
    App working once again, but I had to delete and re-install Previously: Unable to book hotels on app: "We're sorry there are no hotels that match your criteria"
  • Easy & Convenient to use! 5/5

    By House Hunting 101
    I've never had a problem with this App, I love it! Very easy to use to book a stay or check your point balance. I recently booked a last minute stay with the convenience of my phone app. I love the convenience of having this available on my phone!
  • Smart, little features 5/5

    By Brooklyn Beam
    Easy to use, book stays, and seamlessly update profile with changes made in app
  • Won't open. 1/5

    By Ebozaem
    Will not open; blank screen
  • App isn't working 1/5

    By Metalicbluesea
    After the new update, the app freezes and crashes. I'm going to delete the app and reinstall and see what happens.
  • Can't load app since 7.0 1/5

    By Andy4112
    App hangs when first opened -- can't get past the opening screen. Please update.
  • Buggy 2/5

    By Minnesota-Mania
    Every time I open this app tells me that I "need to update to the most recent version" and does not let me do anything else. However when it takes me to the App Store, it says I am up-to-date. I have uninstalled completely and reinstalled several times. Very frustrating! Other than that I have been mostly pleased with the app performance.
  • Starwood IT Team 1/5

    By Ramseju
    What happened? Mobile and desktop are the worst. Went from amazing to my least fav in the course of 18 months. Starwood is the worst now. Fix this! I'm lifetime Platinum and I no longer use your brand because it's so horrible. New leadership to revitalize the brand, please!
  • Non Functional 3/5

    By Steve in Miami
    I just installed this app. The app freezes on the "profile" page and, when it does load, there is no way to reset the password. Disappointing.
  • Easy to schedule reservations. Overall, a great app 5/5

    By Aq bottles
    Easy to schedule reservations. Overall, a great app
  • Muy buena app 4/5

    By Dachar13
    Muy fácil de usar, el único problema es que no deja la opción para poner si uno viaja con niños, solo adultos
  • Missing Functionality 2/5

    By Winston Salem Reader
    I'm a Marriott Lifetime Platinum, so I'm new to the Starwood brand. I was confused and disappointed over the functionality of the App as several functions were missing or non-intuitive. I eventually figured it out, but experience could be better. Here's my list of items to improve the application: 1) Allow me to define room preferences at the profile level and then apply them to room searches. Today, this seems only to be available after a search has been completed as a "refine" function. This forced me to put the same preferences in for bedding type, smoking preference and accessibility multiple times (over multiple searches) 2) There should be a flag to include/exclude prepaid rates and non-cancellable rates. Since they are currently included and the disclaimer isn't obvious...I feel like I'm being taken advantage of. 3) If I have status with Starwood - why don't you include the "preferred guest" rates by default? 4) let me setup a profile trait that says I always want to compare lowest website rate against AAA and AARP. 5). On an ipad, the fonts and graphics are HUGE! I suppose it's really an iPhone app that just works on an iPad? Why no iPad-specific version?
  • Easy to find what you want 5/5

    By Karen chia Jung
    Good app, easy browse for what you need
  • Awesome 5/5

    By Trc12344
    Love the app
  • Functions Poorly 2/5

    By Che$$man
    The app seems to rarely work and is therefore inconvenient to use. Hopefully the Marriott and Starwood apps will merge.
  • Works great ! 4/5

    By Eagles1willy
    When doing conferences for work and the blocked rooms are full , price was only $10 more then show rates .
  • Easy app, great rates, awesome pictures. 5/5

    By ItsmeBLT
    Exactly what I expect from SPG, the best.
  • Greatness! 5/5

    By Blimp105
    Easy maneuvering, clean website!
  • 挺好用的 5/5

    By Rollwave
  • Worst app in my phone 1/5

    By Ezrajustin
    Their app is a disaster. I am so excited to earn SPG points and their dysfunctional app really disincentivizes me totally. Sure me reasons I hate this app: sign in is only successful about 50% of the time (at best), numerous buttons in the app just redirect you web page iframes (if u r going to just redirect me to a web page, why even make me download the app?), I've linked my Uber account with my spg account and the credit I'm supposed to get hasn't been transferring to my spg acct, and the app doesn't even load properly all the time.
  • Too easy and convenient 5/5

    By Sirthanropy
    The app is very handy from everything to booking, requesting upgrades, requesting early check-ins, and even opening the door (when keyless works). Much better than most other hotel apps!!
  • Good App 5/5

    By Redman112002
    Quick and easy to book a room

SPG: Starwood Hotels & Resorts app comments


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