Not sure why the app is so slow! Cannot add my card. It just kept loading and nothing works! Really frustrating!
Has to be the most frustrating app I’ve ever used. Nothing works. When you finally get over the hurdle and finally think you can order food bam! Another menu won’t load, declines your card that no one else declines, etc.
Never got my food 1/5
I paid for my food and everything waited an hour then was told by the app the food was delivered. It did not come and there is no number to come. Which is messed up because you have to sign off on the purchase.
So the app itself is great. The customer service is decent. But the actual delivery of the food is lately not so great.
Love tapingo! 5/5
Super easy and cheap! Love to use it in the library
Cold foods bad food 2/5
I love the idea of Tapingo but maybe pick up less people's food and get it to them faster SO ITS NOT COLD WHEN IT GETS TO THEM
0 stars 1/5
By lbk baller
They build in tips, don't cut delivery fees when they say they will, and are slow as hell. Much better food delivery apps
I go to SUNY New Paltz and it’s great to be to order food and have it ready for you however while the app tells me my food is ready, I have never once had food ready when it tells me it is
it’s great 5/5
iPhone X? 1/5
Hello? Never update for iPhone X?
love tapingo 5/5
It is definitely the most convenient food delivery app I have ever used in the US. Its delivery fee is cheaper than other apps and always provides limited time coupons！
Quick and easy 4/5
Super efficient and helps me beat lines
Sometimes it's down for certain restaurants but it's only happened once. Love it though!
CMU best! 5/5
Love being able to pick up breakfast on my way to class!
Very helpful 5/5
This app has saved me a lot of time waiting in lines. Its very nice to use even if it just means I can sit down while I wait opposed to standing lines.
Easy and Convenient 5/5
I love this app! Most of the time i am on the go, so ordering ahead of time let’s me keep up my busy schedule and make sure i get a good meal instead of just a fast greasy grab of junk! ❤️
Rip Off! 1/5
I own a restaurant they decided to Add. #1 I did not ask them to or approve it. All they are doing is marking up the prices and taking the tips! They get you to order through their App then they turn around and place your order with us through our on-line ordering platform. You pay them more than you would pay going directly to the restaurant! They sometimes take over 30 minutes to place your order on our platform making you wait longer than if you went direct. You use your Credit Card on their App and they place the order to us as if they are you but they use their Credit Card. Check the last 4 digits on your receipt. We are a delivery company and we have had a lot of orders they have given us bad phone numbers and bad addresses so we can’t find you. If you tipped on the App thinking your deliver driver would get the tip, think again, they keep it. Total scam rip off! I’ll be contacting ting my attorney in the morning.
Interface is not easy to use 1/5
The interface is not easy to understand and use. Also my Pizza was delivered cold. All in all the feel of the app is not good.
App Said Order Did Not Go Through 1/5
I ordered delivery and the app said it could not properly contact the merchant, so I made a new order as instructed. It did the same thing, so I made a third order. As it turns out, my order did in fact go through to the merchant, and the app will not let me cancel the two extra ones I have made. As a consequence, I am being charged for all three orders.
Poor quality delivery service 1/5
Terrible wait times, unexplained hidden fees, poor customer support, and unprofessional delivery drivers makes Tapingo my least favorite food delivery app. I can’t even begin to explain all of the problems I have with it.
if you like your food cold, an hour late, and terrible customer service then tapingo is the app for you. ive had many experiences with this app and every time i ordered delivery they have done my order completely wrong & then they think that a 2 dollar credit is substantial for a meal you paid 15 dollars for. unacceptable
good app 5/5
Convenient and quick
Refunds process is very slow 1/5
Why it takes so long? I didn’t get it yet
Awesome App 5/5
I enjoy using the Tapingo app because I no longer have to stand in line to order my lunch.
Time saver! 5/5
I use this app all the time now
Received food. 5 stars
By Arrow Rok
Love this app. I can order my Starbucks when I leave home, then it's ready when I get there!! No waiting.
Never got my food 1/5
By Mike Weeb
Don’t use this app. You won’t get your food and then when you inquire about a refund they won’t even contact you back. It’s been 2 weeks and I still haven’t even heard back from their customer support. Horrible app.
Fantastic app, service depends on location 5/5
First things first, when the app gave me a pop-up asking if I wanted to review it, it also gave me the option to close the message box with no further prompts, which was such a good-guy thing to do that I felt they deserved a good review.
I'm a student living on campus. All of the food locations here accept the campus prepaid dining dollars, and the app is able to handle payments using that.
It remembers my normal subway order, so all I have to do is tap about three times to order it.
Really, the app is fantastic and works great. User experience depends on where you are, and whether or not local places work with it.
I just know that I really like being able to make an order as I leave class and then getting to the location about a minute after my order is finished, and only stopping long enough to collect my food. The 'skip the lines' tagline is pretty accurate.
Screw these thieves 1/5
By Blake Addison
I cancelled my order before it was even processed and they charged me and won't refund me my money.
Great service! 5/5
By Faiyaz Khimani
This app is great! I love being able to order my food and go and pick it up and it be ready when I get there.
Tapingo is the best 5/5
The best service for college students who are always on the go. I hate waiting in lines so when I go to the most popular dining service on campus I use Tapingo always.
Love his app. It’s saved my time before class.
Love it! 5/5
An introverts dream 5/5
I hate ordering food. With this app all I have to do is pick it up. It’s really been so great just not for my wallet lol.
Easy to use and great app overall 5/5
Simple to function and figure out since everything is so plain and simple.
Ads All the Time! 1/5
If I keep getting an ad every single time I try to use the app I’m just gonna delete it!
My order has been stolen from the location I got it from multiple times and there's no way to get your money back, you can only get more credit for the app. Using the credit for my stolen drink then never using this app again smh
The couriers are rude and unprofessional. They make you walk out in the rain to get food. And they keep missing parts of my order.
By Fack GV
Cool app 5/5
Saved me a bunch of time at Chico running between classes. Wish we had one of the coffee shops up again though.
Payment doesn't work 1/5
It worked the first time then suddenly wants to tell me that my payment method doesn't work. I use my meal plan and I definitely have enough meals but doesn't want to let me use them. I've even deleted and re downloaded this app and still doesn't work. Why have an app that doesn't even work right
Info Disconnect 1/5
The app shows that your order is received and in process but the merchant doesn’t receive the order. Also there is no way to contact customer service to correct a problem. Nice idea for an app but poor execution.
Cool app, but customer service is awful 2/5
I use tapingo on campus often since I don’t have time to wait in lines. Sometimes the restaurants get busy and they don’t get to the tapingo orders. When I reach out to customer service, I personally feel that I’m treated differently because I’m a student, and that my complaints are deceiving or that I’m trying to get free food or something. I just want my food! And if I don’t get it, I would like my money back! That’s not an unfair request —
By Hydrated Hustler
Great way to avoid lines by ordering food while you’re in class.
Terrible notifications 1/5
Not rating poorly because the service is bad. Actually like the application and think it works well in the limited context where I use it on campus. What I really dislike, however, is the fact it sends me so many useless promotional notification I can not disable unless I want to disable all notifications. Don’t want my Notification Center cluttered with useless self-promotion I don’t want. Aggravating enough for me to take the time to write this review
Don’t waste your time and money 1/5
When I placed my delivery order, their website said 65 minutes. Two hours and twenty minutes later, still no food and I had to leave. I texted the delivery driver and told them I had to leave, but they refuse to refund because they say my order was unclaimed. Unless you place your order for asap delivery and can wait in the same spot until the next day, you’re eating your money.