Wrong app/ not useful 1/5
Be careful when u are booing the hotel specific when it says all inclusive! I booked all inclusive hotel in Cancun /Vila del palmer Cancun luxury beach resort and app said room is all inclusive. Right after I purchased it, I received the confirmation email from Travelocity and thanks God I usually don't check, but this time I checked and I couldn't find all inclusive package in my reservation. They charged me too much for just regular room. I called costumer service and I was almost more than 2hr and 20 min on the line with them without getting any result. They said u can changed ur room and buy the other one which is $1200 more than this room that u reserved. U guys be careful when u are booking any hotel for out side of US in this website and specific with this app. I am very very disappointed with their costumer service and this app:(((((
Good service 5/5
In general , I am satisfied with Travelocity.
I wish that Travelocity will become my only tickets booking and purchase website without having to search several other competitor websites. This require that Travelocity to consistently offer the best prices
Horrible experience 1/5
I will never never never use Travelocity again they ruin my things giving I bought the insurance for the flight through Travelocity and thinking that I would be protected if problem came up they made it impossible for me to cancel and reschedule my flight for my plans once again I am disgusted with Travelocity😡😡😡😡😡
Wish you could search by other categories 3/5
I wish that the app would let you search by amenities. We have two dogs and they go everywhere with us but the app doesn’t allow me to search hotels based on pets. I frequently use their website instead. I would like to use the app more often.
Bad bad bad 1/5
By Pablo Ramirez Pickcity_09
If you need to cancel your ticket expect nothing from them . I was ill informed of the policy and recieved none back . Even though I bought insurance
By Avg player
Since updating this app to be able to use it with iPhoneX it lost my account. Does not recognize any email I have and says to create a new account. So much for security. My identity is floating out there now!
My go to travel app! 5/5
I use Travelocity all the time: flights, rental cars and hotel rooms. They provide excellent 24/7 customer service. Definitely care about their customers and look out for them. Great deals all the time.
Easy to use. 5/5
I am picky about booking travel. I like Travelocity because they have a vas verity of options and easy to cancel if issues come up.
Simply The BEST 5/5
Years ago I had a few different travel apps on my phone and I’d go back & forth between them to search for hotels. Eventually, I realized that I ALWAYS booked through the Travelocity App. So I deleted the others. This is simply the very BEST App to find the BEST hotel and the BEST DEAL!
My travels 5/5
The app has been very good to me on my trips far and away. Thank you for the wonderful options.
First time experience was a disaster 1/5
I have used other travel apps successfully many times. First use of travelocity, hotel reservation NEVER arrived at hotel. Cancelling thru the travelocity website was a disaster because apparently the information I was entering to cancel did not match what they had online.
I went round and round with customer service for over an hour trying to get the situation resolved.
Bottom line, I will never use travelocity again.
What has the Roaming Gnome done to the website? 1/5
This site used to be great. Now if you make a mistake in your log in, they lock you out for an hour so you have to go to another booking website. Bad decision Travelocity
So easy to use 4/5
By Rick 301
Great app, use it all the time
Very convenient and helpful 5/5
I used to think I had to make all my reservations before I left home, but the Travelocity app makes it possible to search and reserve flights and lodgings on he run. I love the convenience and flexibility. Thanks!
When I was looking at the website trying to make travel arrangements, everything said hotel and flights together! After booking my hotel, I find out later that the flights were not included in that price! Not happy.Will never ever use Travelocity again and if I could take away stars I would! -5 stars! Would love to charge you an extra $1200 like it cost me! And not one discount! I could not get one discount to apply
This app blows goats 1/5
This app has zero value. I’ve been trying to get information about a trip I purchased for my family for two days and I can’t get any information beyond the flight number and departure time. No info on boarding passes or gate info and the airline needs a record locator number which is also not in here. I tried to “text” them after their phone number sent me into an endless loop. The texting was the same. It took over 12 hours for a response- this is not 24 hour support!
Excellent customer service 5/5
I absolutely loved the help I got from the customer service staff at Travelocity! Thank you John! I will continue to book with them!
Rocks my world 5/5
Just saved $125.00 on booking hotel via travelocity and the price quoted at the desk!! SWEET
Bad, bad, bad service for apps 1/5
By angry long time customer
Lower than the "rate"
Great app 5/5
Love it. So easy to use and finding hotels when traveling on highways.
Stay away. Avoid good reviews 1/5
Their customer service is outsourced joke (guy could not speak very good English), their planning is hit and miss. Great reviews are the ones that went well. They will blame you for the ones that do not go well. I have had a few issues with them and they blame you. The latest one they came back and blamed me. Well, I have screen video of the transactions showing the facts. I am fed up with them. I have reached out asking to talk with a real rep but nothing but blaming me. My videos of the facts will go public but everyone else realize that are so many better travel sites that care about their customers. Avoid Travelocity!!!!
Travelocity well done 5/5
By Gum Tree Gully Station
The app is great easy to use, straight to the point.
I have been using Travelocity now for over 13 years for all my travel and hotel choices.
In all that time I have had two incidents where I have had to call customer service and they were extremely helpful and solved the problem very quickly.
Satisfied with the apps 5/5
This tool has been very handy and have gotten me from a lot of Critical situations of finding hotels, flights, and car rentals anytime any day no matter where I am. And very simple to use and very helpful in case I change my mind without no questions asked
Easy and fast search and booking 5/5
By Amanda sifia
Was so easy find what we were looking for and the booking process was incredible fast , simply amazing
Doesn’t work 5/5
Doesn’t work on an iPad. Can not complete a purchase. Plus you can only get chat assistance thru Twitter or Facebook.
Always Easy 5/5
By Rachel-Queen Bee
This is a very easy friendly to use app! I can always count on Travelocity for easy hotel finds!
Love it! 5/5
Easy to use and been accurate every time I book my reservations. Thank you
Easy peezy to schedule everything! Prices are better than hotel or airline website
Discount deals 3/5
There are better prices in other websites. You should match prices without having to request so much. Member don't get the benefits that we should for being loyal customers for a long time! 🤣
No support for multi-city flight bookings 3/5
Decent app, but for some unknown reason it does not support flight booking for multi-city trips, e.g., Detroit to New York to Montreal to Chicago to Detroit. You can do this on the website, why not in the app?!?
Hotel Booking 5/5
By 8 ball rolling
Love it tried couple sites prior such as Priceline/ Expedia way higher prices. Easy to use Travelocity app!!
Go Back! 1/5
Used APP for years worked great now it's useless! Have to make up a new password every time I want to see booked trips. I've used the APP 15 times this summer and worked like a charm. Never had to log in just open the APP and it worked. Now it doesn't so I'm looking for a new travel AP!
Lots of missing features 2/5
I use travelocity a lot, but the app does not fit my needs. I cannot search multiple destination trips and saved itineraries do not show up.
Cannot select class 3/5
By Emileigh Starbrook
I have used Travelocity for about 20 years now, so they are always my go to site. But I always fly business or first class and cannot select these options.
Vacation Package with no car rental? 2/5
Unlike the website, the app doesn’t let you select car rental as part of a vacation package. I guess you have to book the flight/hotel package first, checkout, add car later? Two transactions instead of one?
Travelocity is my friend 5/5
I have used Travelocity for so many years I really don’t remember. I have always gotten the best deals on cruises and airfare. I don’t use them for hotels though as I find those on my own. I have had to call for cancellations itinerary changes or just I changed my mind. And tho the phone calls can be a pain ... as in it’s hard to reach a real person... once you do they are always helpful and great.
I will continue to use Travelocity for as long as I travel.
And I travel far and wide often
So Easy!!! 5/5
So how was it? 5/5
It was stupid...Stupid Easy!!! Wow!
Click, click, Bam! Booked and Hooked!
I booked online not thru the app and everything went smoothly although I thought I would a credit card at enterprise and the hotel I didn't..
So easy it's scary 5/5
I book travel a lot. Sometimes I book 'Things to do' while away and it's so easy, it's scary.
Get a history 1/5
I cannot find previous booking on this app. Come on. Basic feature
What Happened? 1/5
I've used Travelocity and only Travelocity for more years than I can remember, but now...this app is impossible! I'm going to have to find another way to purchase my airline tickets
No Headache 5/5
This site is easy and amazing
Sweet Travel App 5/5
Easy to use and convenient.
Crashes on take off 1/5
Seems like a bad update was just released.
Good try but still doesn't allow you to navigate the seat or the class of ticket (First, Business, Extra Leg room, etc.)
Unable to log in or get any help to do so!!!! 1/5
I purchased a flight on my laptop and wanted to add it after the fact but can't because it won't allow me to log in or retrieve my password. 😡
Great booking. Changing hard 4/5
Let be the simplicity of the app but is there's a problem when flying, there's no one to help make a change
God forbid you need to speak to a real person. 1/5
By Capt. Giggity
Booked a flight and somehow got charged the cancellation plan on accident. There is no link to reverse this "option" once the flight is booked. Tried calling customer support which claims to be there 24/7 to fix the issue. I understand they have many customers but there's no excuse for leaving someone on hold for over an hour and STILL no one answers. Going to be using Priceline from now on...
Travilosty is great 5/5
By happy travelocity user
They show you all of the avail places. Let's you choise flex days for easy comparison. Evan gave me an additional senior discount they found after I paid and book and simply took it off my total, (as a matter of fact, we saved you more money your new total is.....) all I did was read a mess they sent saying I got an additional discount.