My travels 5/5
The app has been very good to me on my trips far and away. Thank you for the wonderful options.
First time experience was a disaster 1/5
I have used other travel apps successfully many times. First use of travelocity, hotel reservation NEVER arrived at hotel. Cancelling thru the travelocity website was a disaster because apparently the information I was entering to cancel did not match what they had online.
I went round and round with customer service for over an hour trying to get the situation resolved.
Bottom line, I will never use travelocity again.
What has the Roaming Gnome done to the website? 1/5
This site used to be great. Now if you make a mistake in your log in, they lock you out for an hour so you have to go to another booking website. Bad decision Travelocity
So easy to use 4/5
By Rick 301
Great app, use it all the time
Very convenient and helpful 5/5
I used to think I had to make all my reservations before I left home, but the Travelocity app makes it possible to search and reserve flights and lodgings on he run. I love the convenience and flexibility. Thanks!
When I was looking at the website trying to make travel arrangements, everything said hotel and flights together! After booking my hotel, I find out later that the flights were not included in that price! Not happy.Will never ever use Travelocity again and if I could take away stars I would! -5 stars! Would love to charge you an extra $1200 like it cost me! And not one discount! I could not get one discount to apply
This app blows goats 1/5
This app has zero value. I’ve been trying to get information about a trip I purchased for my family for two days and I can’t get any information beyond the flight number and departure time. No info on boarding passes or gate info and the airline needs a record locator number which is also not in here. I tried to “text” them after their phone number sent me into an endless loop. The texting was the same. It took over 12 hours for a response- this is not 24 hour support!
Excellent customer service 5/5
I absolutely loved the help I got from the customer service staff at Travelocity! Thank you John! I will continue to book with them!
Rocks my world 5/5
Just saved $125.00 on booking hotel via travelocity and the price quoted at the desk!! SWEET
Bad, bad, bad service for apps 1/5
By angry long time customer
Lower than the "rate"
Great app 5/5
Love it. So easy to use and finding hotels when traveling on highways.
Stay away. Avoid good reviews 1/5
Their customer service is outsourced joke (guy could not speak very good English), their planning is hit and miss. Great reviews are the ones that went well. They will blame you for the ones that do not go well. I have had a few issues with them and they blame you. The latest one they came back and blamed me. Well, I have screen video of the transactions showing the facts. I am fed up with them. I have reached out asking to talk with a real rep but nothing but blaming me. My videos of the facts will go public but everyone else realize that are so many better travel sites that care about their customers. Avoid Travelocity!!!!
Travelocity well done 5/5
By Gum Tree Gully Station
The app is great easy to use, straight to the point.
I have been using Travelocity now for over 13 years for all my travel and hotel choices.
In all that time I have had two incidents where I have had to call customer service and they were extremely helpful and solved the problem very quickly.
Satisfied with the apps 5/5
This tool has been very handy and have gotten me from a lot of Critical situations of finding hotels, flights, and car rentals anytime any day no matter where I am. And very simple to use and very helpful in case I change my mind without no questions asked
Easy and fast search and booking 5/5
By Amanda sifia
Was so easy find what we were looking for and the booking process was incredible fast , simply amazing
Doesn’t work 5/5
Doesn’t work on an iPad. Can not complete a purchase. Plus you can only get chat assistance thru Twitter or Facebook.
Always Easy 5/5
This is a very easy friendly to use app! I can always count on Travelocity for easy hotel finds!
Love it! 5/5
Easy to use and been accurate every time I book my reservations. Thank you
Easy peezy to schedule everything! Prices are better than hotel or airline website
Discount deals 3/5
There are better prices in other websites. You should match prices without having to request so much. Member don't get the benefits that we should for being loyal customers for a long time! 🤣
No support for multi-city flight bookings 3/5
Decent app, but for some unknown reason it does not support flight booking for multi-city trips, e.g., Detroit to New York to Montreal to Chicago to Detroit. You can do this on the website, why not in the app?!?
Hotel Booking 5/5
By 8 ball rolling
Love it tried couple sites prior such as Priceline/ Expedia way higher prices. Easy to use Travelocity app!!
Go Back! 1/5
Used APP for years worked great now it's useless! Have to make up a new password every time I want to see booked trips. I've used the APP 15 times this summer and worked like a charm. Never had to log in just open the APP and it worked. Now it doesn't so I'm looking for a new travel AP!
Lots of missing features 2/5
I use travelocity a lot, but the app does not fit my needs. I cannot search multiple destination trips and saved itineraries do not show up.
Cannot select class 3/5
By Emileigh Starbrook
I have used Travelocity for about 20 years now, so they are always my go to site. But I always fly business or first class and cannot select these options.
Vacation Package with no car rental? 2/5
Unlike the website, the app doesn’t let you select car rental as part of a vacation package. I guess you have to book the flight/hotel package first, checkout, add car later? Two transactions instead of one?
Travelocity is my friend 5/5
I have used Travelocity for so many years I really don’t remember. I have always gotten the best deals on cruises and airfare. I don’t use them for hotels though as I find those on my own. I have had to call for cancellations itinerary changes or just I changed my mind. And tho the phone calls can be a pain ... as in it’s hard to reach a real person... once you do they are always helpful and great.
I will continue to use Travelocity for as long as I travel.
And I travel far and wide often
So Easy!!! 5/5
So how was it? 5/5
It was stupid...Stupid Easy!!! Wow!
Click, click, Bam! Booked and Hooked!
I booked online not thru the app and everything went smoothly although I thought I would a credit card at enterprise and the hotel I didn't..
So easy it's scary 5/5
I book travel a lot. Sometimes I book 'Things to do' while away and it's so easy, it's scary.
Get a history 1/5
I cannot find previous booking on this app. Come on. Basic feature
What Happened? 1/5
I've used Travelocity and only Travelocity for more years than I can remember, but now...this app is impossible! I'm going to have to find another way to purchase my airline tickets
No Headache 5/5
This site is easy and amazing
Sweet Travel App 5/5
Easy to use and convenient.
Crashes on take off 1/5
Seems like a bad update was just released.
Good try but still doesn't allow you to navigate the seat or the class of ticket (First, Business, Extra Leg room, etc.)
Unable to log in or get any help to do so!!!! 1/5
I purchased a flight on my laptop and wanted to add it after the fact but can't because it won't allow me to log in or retrieve my password. 😡
Great booking. Changing hard 4/5
Let be the simplicity of the app but is there's a problem when flying, there's no one to help make a change
God forbid you need to speak to a real person. 1/5
By Capt. Giggity
Booked a flight and somehow got charged the cancellation plan on accident. There is no link to reverse this "option" once the flight is booked. Tried calling customer support which claims to be there 24/7 to fix the issue. I understand they have many customers but there's no excuse for leaving someone on hold for over an hour and STILL no one answers. Going to be using Priceline from now on...
Travilosty is great 5/5
By happy travelocity user
They show you all of the avail places. Let's you choise flex days for easy comparison. Evan gave me an additional senior discount they found after I paid and book and simply took it off my total, (as a matter of fact, we saved you more money your new total is.....) all I did was read a mess they sent saying I got an additional discount.
Awesome app 5/5
Have nothing bad to say about this app. It's really helpful and makes purchase of flights easy and hassle free, a must have if you fly frequently or every now and then.
Always get best prices 5/5
Convenient, fast, with great reviews
Very easy 5/5
Love this app
Easy to use 5/5
Easy to use app. It has useful, logical filters. for example if you don't want the least expensive but instead shortest duration on flights, you can filter for that. And you can also filter hotels for wheelchair accessibility.
Great app 5/5
Love it that I can go and see when the prices drop to get the best deal possible, best app for any type of travel!
Great low price in hotel 5/5
By Wild child085
I love the reviews and the great low prince
Just booked vacation 5/5
Love this app and use it all the time to book flights and hotels! So easy and user friendly!
This app has been very easy to use.
The app is ok 2/5
App is ok, service is terrible. I booked a hotel in Orlando a month in advance. Here comes the day of the hotel and I see the hotel is offering the same room but for 60 dollars cheaper. So I call and tell them that the hotel price is cheaper then buying it through them. The lady on the phone said you can cancel but there will be a fee. I said that's crazy since you guys are supposed to find the best deals. So I talk to the hotel manager not only did the manager give me the cheaper price but helped me cancel the Travelocity booking without any fees. Then the Travelocity lady on the phone told me I would receive a 200 dollar credit for my next booking with Travelocity for the inconvenience after everything was said and done and I never received it. Have yet to hear anything back. With so many booking agencies, why spend my money with them?