Bad App, Bad Company 1/5
I have a class that required a clicker or clicker app, so I tried to save some money and get the app and just pay $30 for a subscription. Everyone’s app was extremely glitchy (including mine), so the professor suggested we all just get actual clickers. I then paid $75.50 for a clicker with a subscription, and found out from a TurningPoint help desk that I can’t get a refund for my now useless $30 subscription. Turning Technologies is a terrible company, and it’s sad I’m forced to use them.
Needs to save login information 1/5
The app needs to either save my login information, or extend the session times so that I can stay logged in for weeks at a time. I’m tired of losing points because the professor says “time for a turning point question” and the class is over by the time I’ve finished logging in, entering a session ID, the entering a user ID. Then it seems like the next day I go to launch turning point and I’m logged out again.
Alternative suggestion: enable Touch ID, or the use of a PIN.
Edit: Lowering my rating even more because the login issue has apparently existed for over a year and the developer doesn’t seem to care. I’ve worked on an iOS dev team for a large corporation and there’s no excuse for not fixing a simple complaint that is this widespread.
Login, guys, c'mon now. 1/5
Look. One star. It could be 5. Make the login go to Touch ID. Must be faster. Change this and I vow I will delete this review (we can do that, right?) and replace it with a 5 star review. Get me in my in-class quiz from opening the app to being in the quiz. It needs to be that level of speed.
By Mike Psych
Terrible app. Makes you sign in too many times. Completely wastes the time you need to answer a question. Makes me miss all the questions because of how long it takes to get to the question. Sometimes it won’t even show the question after I do sign in 8 times. What’s the point of making an app if you’re just gonna make it impossible to use?
Can’t save my user ID 2/5
I wish I could save my user ID into the app. It’s very frustrating that I lose points on questions in class because I’m having to enter in more than just the session ID. The physical clicker saves my user ID, so I don’t see why the app can’t.
I’m not sure if it was an update or what but it signs me out and I have to change my password every single time I open the app. I’ve paid money to not be able to respond in a class I’ve also paid for???? So I’m just wasting money. 🤦🏾♀️
Not working at all 1/5
I can't even get this app to sign me in.. can't do clicker with app anymore. Don't know what happened but this was working last week and not for the past few days now..
Forced BS App 1/5
Clicker died and can't buy a clicker without another subscription. So I downloaded the app. What a POS. Always signs me out, interface doesn't work so typing in the fields is a loss cause, and no easy way to add your subscription code.
Zero stars 1/5
It's an interesting concept but very poorly executed. Just finished a session involving this app and it was just miserable. Polls wouldn't launch. Polls that did launch were out of sync with the presenter. Results wouldn't populate. Results that did populate were not the same between what my app showed and what the presenter showed. Total crap, don't waste your time.
Fix it 1/5
Fix your app and give me credit back for the points I've lost in my class because the app signs me out constantly. You guys are pathetic, you take money from students for pointless technology and then screw them over too. Nice.
Had to have it for a class 2/5
My main complaint is that I have to log in every time I show up to class. It would be nice to just open the app and have it remember my log in info.
Logs Out Too Often 2/5
It works when it works, but for a service I paid for to use in class, I expected the devs to put more effort into thinking about the usability and convenience from students' perspectives.
Seriously. Having to login almost daily on this app is a pain. Give me an option to authenticate myself using Touch ID or a PIN. I shouldn't have to type in my full email/password combo. It takes too long and even the professor gets annoyed.
Just a poorly executed app. Not on a technical level, but on a conceptual one. Little thought put into how the enduser would ACTUALLY use the app.
Automatically Logs out after some time 1/5
Fix the bugs 1/5
Tapping dialogue boxes to enter email and password doesn't register, but will lag and register all at once and thinks I tried tapping create new account. Then I have to try opening up the dialogue box again. I've lost points because of this bug and not being able to answer the questions in time. Also don't make me sign in every time I open the app.
Get a real clicker 1/5
This app is horribly inefficient. Do not buy it. This app is useless!
Login is a hassle 2/5
Stop requiring user login every time the app opens.
Nice app 5/5
It works great for my recitation classes. I encountered no problems so far. 👍
No need to buy a clicker for your classes. Just get the license and this free app, it works great.
Doesnt work? 1/5
I downloaded and try to put my class registration(?) number but doesnt work
Should not have to enter device ID every time 1/5
It's ridiculous that there is not an option to remember log in credentials and device ID. I reliably miss the first question in class because I'm spending 5 minutes navigating the clunky interface to do something I shouldn't have to.
Now you have to create an account???? 1/5
By Emory user
Responseware just became trash because now guests have to create an account then go to their email to verify. This is horrible. Please change it back to the original version where guests can bypass that part. It takes up waaayyy too much time.
Not User Friendly - Causes me to miss questions in class 1/5
The app forces me to input my student email and password each time I want to join a session. I don't understand why it can't save my credentials. This extra step has rendered me unable to answer questions in time, as I'm too busy trying to type in my full login information. Additionally, the app often doesn't accurately reflect what's on the teacher's screen.
Needs a "stay logged in setting" 1/5
The fact that I have to type my email and password every single class is absurd. I've missed countless clicker questions and been marked as absent as a result of this tedious process. Absolutely absurd. What are you protecting making the login process so rigorous? I have absolutely no sensitive information on this website, I just want to get credit in my classes.
Don't bother using this app! They claim they added ability to keep you logged in across sessions, but it never works. What is even more frustrating is that the login screen is almost impossible to use. I have to click extremely hard on the email text box before it registers that I want to type my email in. Just barely it logged me out of a session right before the professor threw up the second set of questions, so I lost my participation points for the day. BUY A CLICKER, or protest for your scoop to use a different system. 100% of my professors can't even get the host software to work and display data correctly. Turning technologies needs to get their act together.
Absolute garbage. Pay for the key to use this, then there is a error to log on always. Fix your shiieet. Next you can't save your user name or pass . Come on..
Doesn't work 1/5
There is a sign in error
Your app is messing up. Every time I try to sign in it says failure to do so.
By KTM Rocks
You'd think after paying to use this software they would at least give you the option to save your username and password so you didn't have to log on every time. Total waste of money
New update is so much better 5/5
Ability to stay logged in between app launches is much appreciated. Drive me crazy that I had to re-log in every time before. Thanks developers!
Good but 3/5
By Grocery superwoman 56
Takes way to long to sign into it!
Super laggy app 1/5
Since the app is required material for many classroom environments, the developers have no incentive to improve it. Basic functions like remembering your login information are nonexistent, and the login process takes an eternity as the session id, email, and password text boxes take almost 20 seconds to respond to your finger click before bringing up the keyboard so that you may enter your information. One of the worst apps I endure using by far.
Just awful 1/5
What a terrible app. The support team are the only people that have a clue at this company. Bunch of thieves.
Please just keep me logged in! 1/5
That's really all I want, even a user-password storage would be fine, I just spend half of the question time I'm given, If not all of it, logging in every single time. Will change my review if this update happens.
Not bad 3/5
A good simple app that serves it's purpose, but please stop logging me out every time I close out of the app.
Sign in 1/5
Why the f#*k can't you make it so it remembers my log in. At least the user name. It will never F*%#ing change.
Does its job... 3/5
By Vinny A.
Works as expected but can we please add an option to stay logged in? It is a hassle to enter ID and password every day that I open the app.
Could definitely be better 4/5
By UMCP Undergrad
There are quite a few reviews rating this app low, justifiably, due to its lack of service and affinity to crashing, particularly on devices older than an iPhone 5s.
I experience no such crashes on 5s, iOS 9, and enjoy having less to carry, but do have two complaints.
1) The app, on long lectures, likes to automatically sign-out—presumably for security and/or academic honesty purposes. The app should be designed such that it remains signed in for, at least, two hours of inactivity, if not indefinitely—which leads into the next point.
2) While it is reasonable to have to input the session ID each time, since that changes per session, it is particularly annoying to have to input all the login account details for every session. A "Remember login details" or "Keep signed in" option should be present, to allow for smoother access.
To anyone thinking of using this app as an alternative to TurningTechnologies' clickers, either make sure that you won't be doing any quizzes or tests with them, or just hold off for now. The tried and true approach is more attractive at this point.
Could be better 1/5
I hate having to log in every single time I open the app....even if I logged in 5 minutes earlier! Taking a poll apparently is needed to be so secure, because someone may put in the wrong answer on my personal device that's with me in class everyday.
Extremely bad service 1/5
No school should consider responseware as audience response system. Even after buying expensive license from them, they do not give any service. App crashes a lot. Response don't get registered many times. So even after paying them money, we do not get participation points. When you call their support line, you don't get talk to anyone. You can just left a message.
JUST KEEP ME LOGGED IN 1/5
By JUST KEEP ME LOGGED IN!!!
Why do I have to log in every time I switch to another app and come back? Just like why do I have to retype my comment every time my nickname is taken?
It works 1/5
While it does work, if you have a long password resign yourself to missing half the questions because you are signing in. You have to sign in every single time.
Doesn't keep you logged in anymore 1/5
Older version used to keep you signed in into your account. Now you have to log in everytime you open the app. Very annoying and missed have the questions in lectures trying to access this app.
Used to be OK..ish 1/5
This app used to work OK... but seriously? I have to log in every time I open the app? C'mon, really? Stop making it worse.
Edit: Continuing to use throughout the semester. STOP MAKING ME LOG IN EVERY TIME I OPEN YOUR APP.
POOR DESIGN 1/5
How embarrassing for the developers of this software. They made us buy this app at the beginning of class and it has NEVER worked. What a disgrace of a company.
YOU CANNOT USE IT FREE. THIS APP DOESN'T WORK. YOU HAVE TO BUY THE SOFTWARE
Constantly Crashes 1/5
By Pyro Entile
The app almost always has some issue either doing something so simple at connecting to the server upon app initialization or letting me sign in. Repeated errors occur while trying to join sessions - the sign in page often won't load at all, just present a blank screen.
Needs to Increase Stability 2/5
By Is this name taken?!?!
This program would be great. However, it crashes non-stop DURING TESTS! This cannot happen. I am in medical school and use an iPad Air 2. Please fix this app before subjecting others to failing quiz and test scores do to this faulty app.
It needs work 3/5
This app mostly gets the job done, but they seriously need to fix the problem where it logs you out constantly. Within a class period, I have to sign in, enter my session ID, and submit multiple times. I don't understand why it logs you out automatically and so quickly. Wouldn't be a hard fix if they tried...
DON'T GET THIS! 1/5
By Lucila L.
This app is so unreliable. Don't download it. Leave your clicker in your car, or place reminders on your phone, to make sure you don't forget it for class, because this app is not going to save you.
Doesn't stay in sync with session and there's no manual refresh. You have to leave the session and rejoin and by that point you've already missed the question.