Love Victoria’s Secret but I don’t like this app at all. It’s slow and glitchy and difficult to navigate. Can’t find what I want to buy. Usually the actual menu for finding the merchandise is at the bottom of the screen. Most of it is taken up by pictures of merchandise that I want but can’t find. It’s frustrating enough that I usually don’t bother to use it. Just use the website.
App never loads 1/5
By New user2579427
I like to shop online, but the Victoria Secret app and web page are so slow most of the time they never load. My connection is fine, it only happens with this app and website.
Great App! 5/5
It does everything I would expect it to and it functions as it should, which is really more than I can say for a lot of apps.
So easy! 5/5
This app is super easy to navigate and I love that you can access the credit card right on there. Super helpful! I love it!
Dated and Heavy 2/5
I find this app experience to be a little frustrating; it’s a little glitchy, slow, and difficult to navigate. I think the bulky design was cute a few years ago but I wish they’d update and make the navigation a little more user-friendly. I find that I often put carts together but don’t checkout. This drives me crazy because I want to spend money on cute stuff! But I just hate the app so much. I end up giving up before placing my orders, or I have to beg my guy to go through the annoying process for me. 💔
By Not Jessica I'm coopll
App is very easy to use but the only thing is that it lags a lot. Please fix this.
App crashes cost me money. 😡😡 2/5
The app crashed on me just as I placed my order, which was $53.00 on my VS credit card. When I opened the app back up, I saw I still had the items in my shopping cart. Obviously thinking it didn't go through I placed that same order again. When I went to my 'purchased history' my card got charged twice for the same items. When I went to the live chat to see if one of the orders could be cancelled due to the crash, they told me they could not cancel the second accidental order or the payment. What kind of bull is that?! I don't want double the items & now I'll be charged more than $100. If I return the second order to my local VS store will I be getting my money back? This has been my third purchase using the app and I'm thinking; never again. Might as well just go in store.
Current version 1/5
I just updated the app. (An update which specially was for bugs) Now whenever I open it, it crashes within 5 sec or less. I loved (past tense) this app, now I don’t
Terrible App 1/5
By Purple II
I have made complaints about this app before and it hasn’t gotten any better. I have the latest download and my phone is all up to date. I have an iPhone 7 so technology should not be an issue on my side. I cannot sign into my account on the PINK app but I can on the VS one and website. It’s not a password issue. I wanted to use the $50 free shipping code due to scanning my mail and I can’t even use it because the app won’t allow me to sign in to checkout. There isn’t a code to put in so I can’t use it in the other app or on the website. As much as the merchandise costs, you guys should be able to afford a properly working app. It seriously makes me dislike even shopping at this store. My store is an hour and 20 minutes away so driving there is an inconvenience.
Great App 5/5
I love this app! It makes it so much easier to make my orders, wish list, and love it list for my gifts/Christmas gifts for my girls, family, and friends. VS has such wonderful prices on-line and in stores, plus they add special offers. Did I mention they also allow you to add points for additional offers and gifts!!
WOW, Love this app!! Thank you VS
Awesome and convenient!! 5/5
By Happy Hun
This app allows me to shop with ease and pay my credit card!
So bad, the app keeps crashing and I can't even click on any item without it freezing. Really frustrating.
Easy to use!
Love This App 4/5
Sometimes it is a little slow especially when they're running a sale. But it makes shopping so easy and fun!
It’s great but... 5/5
The app is amazing the only thing I’m really concerned about is will there ever be a time when we can use more than three offers? Like at least four or five offers would be nice there’s a lot of great offers you have plus those rewards we earn makes it a little harder to pick which ones we’d like to use so being able to have at least four or five offers would be very beneficial!! Thank you again and I love your items❤️🙌🏾
Super slow 1/5
As far as apps go, shoddy 2/5
So slow to load -- but the real kicker is just how easy it is to be suspended from accessing your account and credit card payments... if my bill is late because I tried my CORRECT credentials too many times, I better not see a late fee.
It's true 5/5
By Bill Midani
Very good app
I do agree with all reviews
Love it!! 5/5
Very easy to use and links with VS card. ☺️
Great App 5/5
By Aff friend
I love that there is a VS app! Made my first purchase through app. Very easy! Will be using for sure.
Love it! 5/5
By Miss.Tin doll
Easy to use. Love the app!
Vs app 5/5
Luv it, fast n easy!!!!!
Very easy to use 5/5
I'm not having a problem with this app and love using it to shop.
Love It! 5/5
Very happy to finally have the VS app! Just made my first purchase with it. I love being able to save offers, it made checkout so easy and they will save your preferred credit card info to make future checkouts easier. I truly enjoyed the shopping experience too. Great job VS!
SO glitchy, slow, and laggy that it is unusable. Much better off using safari to go to their website instead.
Victoria secret 5/5
Easy to use
Pretty good 5/5
By Mayor Honey
Honestly it's smooth and easy to use I like it a lot!
So slow and lags too much. I don't have the patience for this. 2/5
You're better off going on their website through your browser.
Mediocre at most 3/5
The app isn't all that great. It's incredibly slow and I will click on one thing and it will take me somewhere else. It glitches out quite occasionally as well. But all in all, it gets the job done so I still use it.
This app has such a slow response time. Scrolling takes forever. It crashes or freezes frequently. This app is supposed to make the shopping more convenient but it's pretty useless.
Love this app!!! 5/5
This app is awesome it give me total access to vs!!!!❤️😘💋
Love app very easy 5/5
By yenia 24
I buy at app very easy and I love it
Cool app 5/5
I love it
Works good! 5/5
I have been using this app for a year now and it works perfectly. Order won't take long to deliver. Love it!
Love this app! 5/5
The VS app is so fast and helpful!
This app is pretty bad. Inconvenient. It crashes alll the time. And whenever I go to the homepage of my phone for any reason in the middle of scrolling through the merch, I'll come back to the app and it's always going to either the very top of the page. Or the VS home page
Love it! So easy to use!!
Love it 5/5
No problems, easy shopping!
Great App 5/5
This App Works Well! Thanks
Love it! 5/5
Best app ever , rarely go to the store
Great app 5/5
By Russia princess
So Slow! 1/5
I usually never have big enough issues with an app to write a negative review but the app is incredibly slow. I'm better of just using safari.
Love it 5/5
Works well and easy to navigate
By Rainbow Grl
I don't know if it's because I have an iPhone 5 but the app is extremely slow. Wouldn't recommend
Love it!! 5/5
Very easy to use!
By chica the chicken2.0official
This app is soooo lagggy and glitchy. The app automatically quit about 3 times.
No problems with iPhone 6 5/5
By Zadock Bliss
App works great on my iPhone 6. I've not had any issues.
Horrible App! 2/5
By Horse/slime girl
The app is very, very slow and glitches quite a bit every time I open it and turns off my phone for 2 minutes. I have the I Phone 6s and nothing is wrong with it. Also, I always have full bars. HORRIBLE!!!
Love it! 4/5
So i don't typically have problems with this app , works just fine for me & helps me keep up with the offers and sales going on.. i stay up to date and my orders go through quickly.
Easy & quick 4/5
Saves info; easy to use; wish the rewards were less complicated to use. Less codes, more loading rewards to account please!