Terrible app 1/5
Changed my rating to one star. Way too many issues. It constantly kicks me out, almost daily. It freezes often then tells me my password is invalid, even though it’s the same one I’ve always used. I’ve been forced to update my password repeatedly today and it’s only 9:15AM.
If I’m not getting kicked out, then I always seem to be forced to change my password. I don’t think I’ve ever used an app as bad as this one. If I could give this less than one star I would.
Latest update causing step reporting bugs 2/5
iOS user here. Generally, the app is decent. The lack of a mobile version for the Programs page is exceedingly frustrating, as the pop-up for any trophies you’ve earned can’t be closed because you can’t move the page to reach the “X”. Logging into the website via safari resolves this issue as you can zoom out and close it, but then why use the app at all?
The biggest issue however is the fact that I generally take anywhere between 9,000 and 14,000 a day, and yet for the past three days it has not updated my steps in my points statement. Looking back through the month, there are at least 7 other days where they haven’t been reported on my points page. They show up in my stats, but I do not receive the points for them. I have a Fitbit Charge 2, and have disabled phone statistic recording in lieu of the more accurate Fitbit. I did not have this issue prior to the latest update. I’m missing out on at least 1,000 points from this (and that’s just from this month)... obviously this is extremely frustrating.
This is also the case (although far less frequently) with my sleep recording. The number of hours slept is also different by an hour or two, usually stating that I slept longer (I wish!).
Will the points be retroactively applied to my account when this issue is resolved?
Updates have too many bugs 2/5
This last update (3 days ago) is a pain. Anytime I want to see my updated steps, points, or do anything in the app I have to log out, the log in again to get the app to update with my information. And even then, I spend a lot of time “spinning” waiting on information to load. There is definitely something wrong with allowing the app to update a users information. Very frustrating when this is something I have to do for my work health insurance.
Nyet customer support... 3/5
Well intended app for those striving to do what we know we should - for our health, happiness and well-being, but I cannot quite transcend the feeling that “Big brother is watching”... Gripes: slooow customer service who may not address your questions, or even understand them (language barrier?), limited tracking device choices and out of stocks; & the one that really irks me: it is not as helpful to those rehabbing from injury or those with disabilities or physical limitations - have to submit a statement from my doctor to the effect that I may not be able to walk 7000 steps a day when my hip first replaced...geez! Thanks big brother.
Update for Apple Watch activity 1/5
By Lori's new iphone
I have been with this program through my husband’s work for many years. Updating my fitness tracking device to an Apple Watch late October, I was excited to see more of my active minutes and calories burned measured more accurately. This app does not support the Apple Watch. I am losing hundreds of points each week because of the company not supporting Apple Active minutes. Not fair and not an incentive to remain actively involved in tracking progress. Update your approved devices!!!
Please add new stress reducers and other healthy choices 3/5
Hello! This app is user friendly enough but please include a Contact Us button in the app settings menu perhaps that leads to an email generator or embedded comment box, so suggestions can be made to the limited set of options for living a healthy lifestyle. My favorites that aren’t found in the app yet include gardening, essential oils, vitamins including DHA, and making healthy food choices at home and out such as fish versus red meat, poultry, salads, oil and vinegar versus creamy dressings or sauces, low sodium, grilled not fried, and skipping the sodas and dessert. Maybe also brushing teeth one extra time per day than usual, flossing several times a week, and going to the dentist annually - because dental health affects stroke and heart health, improves confidence and relationships, etc. Thanks for considering some or all of these, especially the gardening and essential oils!
Let's control your life! 1/5
No thanks I don't need this social control and requirement to buy unneeded periphery devices!
Disappointed and unsatisfied 1/5
By Can't give it 0 stars
If you do not work for a company that is “sponsored” for the max buzz program, you cannot register your device, cannot set up your watch and ultimate not use the device. Maybe if the app allows you to make an account for yourself I’d be happy to use it. 0/5
Bartlesville Buddy 5/5
By Flint stone Fred
Love this app. I can sync to my watch and it keeps track of everything! Very easy to use and one of the better apps! Recommend to all.
Virgin pulse app 5/5
Works pretty well. Occasionally problems syncing steps to iwatch.
Easy to use and motivating
Works well for me 5/5
So far it's been working well for me.
By Joe Morley
This program Is an awesome one helps me keep track of things that I do so I won’t be a couch potato
Nice app. Keeps you active and accountable. 5/5
Keeps you accountable. Easy to use. Fun competitions with coworkers.
Great app 5/5
By A Shoomon
Always works, good content and helps me stay healthy
Be well 5/5
Great app get fit be well
Motivational and very easy to use!
Stay healthy 5/5
This app is very easy to use!
By The Real Kittastrophy
This app is awesome
Love this app 5/5
By Anjoo Kaur
The program motivates you to be in shape with a touch of healthy competition. Great app for folks who care about their health and their loved ones including themselves.
Awesome App! 5/5
New to this but like it so far
Virgin Pulse 3/5
It’s good for the most part however some days my sleep isn’t tracked
Five Star App 5/5
Love this app! So convenient to use with my stepper!
App review 5/5
The app works really fluidly everything flows amazing. Keep up the good work
Love it! 5/5
I absolutely love it! All the tips, recipes and encouraging words help so much!
By Fly me
Very annoying, but helpful. Daily reminders on what I should be doing and eating
Love this app! Very helpful.. keeps me focused on healthy habits.
Great app 5/5
Love the suggested plans of the day. There are many tips toward healthy living provided on a daily basis. Easy to set up and use
Love this program!
It is what it is 3/5
Not horrible but not great. After about a month I have to log out then long back in to sync any steps which is annoying. It also doesn’t always take your tracking (blood pressure, etc.)...but it’s the app that comes with the device & that my company uses...so here I am
This is the best system to make you aware of all the choices your are taking every day to be healthy or not! Love it!
Really good app 5/5
It keeps me motivated to stay healthy, and I love the inspirational quotes!
So far...torture 1/5
Virgin Pulse is my new nemesis. Spent the day realizing I have to use this app (or the even more horrible web site) pretty much every working day for the foreseeable future or I will have the privilege of paying more for my health insurance. I realized I really had to figure this all out...in tears trying to sort it out. I had to call the help line twice today they admitted the website was terrible and I should only use the app. The app is horrible too. Can’t for the life of me figure out how to enter my hip and waist measurements. The kicker is that I am already doing a weight loss program that Virgin Pulse referred me to (Omada) so I am already entering all my food and steps into another app. Now I find out the two apps don’t communicate so I get to enter everything twice. Oh and I bought the wrong fitness tracker so get to enter all steps manually! Oh and Virgin Pulse does not let you track calories directly so you have to download another app-that costs money and/or is full of ads- for that. Have fun!!
I love this app! It helps/reminds me to get moving every day! :)
Getting points easy after starting
So far so great 5/5
Been using the app and it's so much easier than the computer syncing. It's easy to use, fun to see he progress and it keeps me motivated while at work.
Keep Getting Logged Out 1/5
Issues syncing with Apple Watch; usually logged out as there seems to be server issues on the virgin pulse end
Great, fun, and friendly app! 5/5
I love this app. It’s very easy to use, a lot of fun activities and abilities to earn points. It motivates you for healthier life choices and more active life stile. Through this app and suggested challenges I am getting closer to my coworkers by learning more about them and being on the same track. Great app!!! Love it!
Good, but needs improvements. 3/5
By Usuária feliz
The app is nice, but still has flaws. It took me 3 days to complete the questionnaire about my health because I had different errors when I finished completing it. So I had to fill EVERYTHING again and again.
I also had problems to log in, however the problem was solved quickly.
Best app 5/5
Easy & fast app to use👍🏻
Virgin pulse 5/5
Love the app. Simplified my life!
Love it! ❤️ 5/5
By Beats are the best!!!!!
Great app to keep you on track to be healthier!
By Bc lemons
Who knew you could get paid for staying healthy and to learn?! LOVE THIS APP!
Outstanding! ❤️❤️❤️ 5/5
My goto health app!
Great app 5/5
By Menna j
This is a great app to track your progress. I just love it.