Too many ads 1/5
Too many advertisements. Took forever to find the important information I actually needed as I had to scroll through all the ads.
Total BS 1/5
They force you to download an app to get arrival information. I don’t want your dumb app. It’s much easier to get the info in email. Now you’ve made me jump through a bunch of hoops and waste my time. And guess what - I’m going to delete this app the minute I get arrival information. And I’ll use Airbnb next time I want to rent a place.
Location Information 4/5
By EHMinCastle Rock
It would be great if location information was identified in the description. Other than this issue, great site to navigate through.
Great option 5/5
I enjoy using VRBO.
The rentals have been great.
Booo Vrbo fees 2/5
By Dr Cardoo
Your fees will make us look elsewhere from now on
Won't book dates 2/5
I wanted to book dates for tomorrow but the app won't let me do so :(
Very un happy with the wording on some of the homes. Lead you to think price is for 5 bedroom till you read thru all the fine print. Also if you see place is available and person say no. Make they say y. House keeps coming up for rent and we’d like it but.... Also you need a way to reach owners when people can’t
I made a reservation in October. Got a message in November stating that it was cancelled. There wasn't an explanation.
Love VRBO 5/5
We have used VRBO for three vacation rentals and will continue to use them.
Bait and switch and profiling 1/5
I have found this site to be dishonest in its practices. From advertising one price and then charging a much higher price at check out to advertising different prices for the same property based on whether or not I was logged in, I would say these pricing schemes are unethical at best and would not be surprised if they were illegal. Hope better competitors come out and put this company on notice.
Properties show available 1/5
It lets you book and no confirmation just cancelled. Tough only 2 weeks before our trip and it said it was confirmed with “instant book”
Struggling to pay & speak to someone 3/5
After several unsuccessful attempts to make a payment for a Christmas family trip I called the “helpline” and spent 45 minutes holding and speaking to the wrong people and ultimately been pushed to the back of the line and to the beginning of the process - twice.
Tried 7 hours later to make a payment and ‘voila’. No problem. Why could it not be this easy from the start?
Pretty good lacking one thing. 4/5
I like this app so far. I’m about to book our first trip with it, but the one thing I’ve noticed that it could improve on is making it clear if the property is a shared property such as a private room or if you are getting the entire place to yourself. It would be nice to have a filter for this.
Bedroom info 4/5
Want bed types per bedroom like I see on a non-smart phone interface. Otherwise it’s good.
Map to List view filter annoyance 1/5
Fine app, but it’s a struggle when switching from a filtered map view to a list view. Once I zoom to the area I am interested in and then go back to List view, the location filtering is gone. This makes it very difficult to drill into the properties I am interested in
Paying process needs work 4/5
By Jilly in Indy
The paying process is confusing.
How do you get into your rental? 2/5
Lack of instructions is a bummer.
Never got a confirmation, no way of getting hold of them, took money out of account, going today and still don’t know what is going on and no key code. Will never use VRBO again, sorry!!!
We loved this rental property! 5/5
We rented the property for a family reunion this past weekend. The accommodations were excellent! The location was private and secluded. There was ample parking, comfortable seating, amazing scenery, and most importantly, the home was spotlessly clean and well furnished. The owners were friendly and accommodating! We will definitely be making a return trip and give this a perfect 10!
Customer Service 3/5
It would be nice if I had access to a live person so I could ask questions.
I like VRBO, however it’s incredibly frustrating to filter results to a price range, see a property within that price range, click on the property only to discover that it’s three times the price per night that you filtered in your results.
It feels like a waste of time, so I normally use competitors websites. If you were able to change that, VRBO would be my first choice.
Really good platform 4/5
I use VRBO often. Love it. Only thing I'd change is that it would take pay pal.
Vacations made easy ... 5/5
Always (yearly) enjoy viewing VRBO. Easily navigated with great info and customer feed back.
What a lousy app 2/5
The app lists all the properties in the selected area *regardless* of whether they are available for the selected dates. So you have to go through all of the properties and individually check if they are available. What a waste of time.
Perfect fall getaway 5/5
My husband and I were thrilled with this adorable unit! The furnishings are well appointed and comfortable, the deck has wonderful roomy chairs that rock and the bedroom has a great king size bed and dressing table in front of the window for the ladies. How thoughtful!!!!
Roslyn had chocolates on the pillow and a nice bottle of wine waiting for us!
She has thought of everything! We will definitely plan a trip back in the future.
Bob and Libbie Colia
Quote vs price 3/5
Can someone please explain to me why in an age of technology the site can't calculate the 'real' estimated nightly cost? $75 turns to $135 plus done surprisingly outrageous deposit that may or may not be fully refunded based on the discretion of the owner. Within 14 days of departure.
The whole thing just feels shady. Shady like a used car lot and a bunch of sad salesmen which can't ever give you an honest, straightforward answer.
By The Bluegrass Bugle
Great website! Secure bookings and great properties allow for best overall value from a lodging site. Always my 1st search site.
Molokai stay 3/5
I was surprised when I was charged 75$ booking fee. Not sure if I'll use it again.
I hope that I get my deposit back . (For damages) heard they don't give your deposit back, makes me scared...!
My Go To for hunting the perfect vacation spot for us. 5/5
It's easy to use and the filters let me pick the perfect destinations.
Excellent App 4/5
By repeat renter
The VRBO app has excellent filter capabilities and makes searching for a vacation rental SO MUCH EASIER. I do wish I could filter by weekly rate for the dates I'm interested as they vary so much by season.
Works well 5/5
By ray m
Happy with it
Iowan Travelers 5/5
By Iowan Travelers
The VRBO makes searching for a fun place to stay super easy!!
Good app 5/5
Easy to use. Like the filters and map functions
Easy to use 5/5
Love this app for planning my vacations...
Nancy and Jimmy 5/5
This app has truly saved us some money and the owners we rent from are so nice and the rental homes are so nice
Great app 5/5
Use it all the time
Great App 5/5
This makes searching for rentals so much easier than the on-line version. At least from my tablet. My only suggestion would be to make it easier to search for properties by their numbers or even owners.
Best Home Booing Website 5/5
VRBO is by far the best place to book a home online. They provide details for everything about the property and the area and it makes it easy to communicate with the owner instead of dealing directly with a management company.
All down hill from here 1/5
If they don't wake up... this company is in a death spiral.
App is not great 2/5
The messages, booking details and payment information does not load.
Pet friendly as long as pet is a dog 5/5
By Walthery Girl
Some properties state that they are pet friendly but when you try to book the property they say, "Sorry, no cats." That's fine; we know some folks are allergic and so forth, but it would help if the renter could look for "cat friendly" or "dog friendly" in the filters.
The best! Use it all the time. 5/5
It has a lot of great features but the one I love the most is the ability to freehand draw a map around the area I want to search. Very important when searching for beach properties and want to avoid certain areas.
Super easy to use! 5/5
I think the app is easier to use than the site! Fast and easy!
Very easy to use 5/5
The app is great but.. 4/5
The owners are not that great. They don't answer the questions.
Also, VRBO charges at least $80 for every single booking ... when the owners already paid an anual membership . This fee makes the booking so expensive. Don't worth it
Better than web site 4/5
Oddly I think their app is easier to use than their actual website. That's rare. Very functional, the map feature makes it super easy and even the filters work better here than on their website.
Great app for finding the perfect vaca rental 5/5
By Niezgoda Girl
So easy to use!!!
Water Guy 5/5
Great selection and super easy to use!!