So convenient! 5/5
Love this app! Scan and go is my favorite feature.
Great for meds 5/5
I love how all you have to do is scan your medication and it's waiting when u get their.
Easy to use. Makes a busy life a bit easier!
I like it! 4/5
The prescription refills aren't always 100% but it reminds me to take a look at em and see what I need or can refill....a lot better than relying on myself to do it!!!
WAS a good app 1/5
By Massapequa Bill
This app used to give access to your prescriptions which was handy - no more!
You can no longer look at your history, pending scrips or scrips available for pickup.
Now when you try to log in it tells you they're experiencing problem and tells you to resubmit.
I've uninstalled the app.
Love it 5/5
Love shopping at Walgreens ❤️
Refill by scan doesn't work like it used to 3/5
When I try to refill my prescription by scanning a bottle lately it's asking for credit card number each time and before it didn't used to ask for a credit card each time and I feel uncomfortable being asked for a credit card each time because for all I know it could be a hacker that hacked their app and now is asking for my information so they can have it so I feel nervous giving it since they got me used to not having to be asked for credit card numbers
Works for me, but unable to add family to account 2/5
I use the app and still can't get me nephew added to my account. I'll still use the app, but have to get reminders and refill requests via text for my nephew. If you can get it right my rating would go up for the app.
Not as good as CVS 1/5
By abt @ FL
I'm a BCBS insured customer who, along with thousands, maybe millions of others, was forced to switch to Walgreens or either pay full price for all my RXs.
Every time I use this app it treats me like a complete stranger. I've registered on it twice and even taken my phone to the store & showed them that my "seven" monthly RXs don't show up (even after they are scanned by this device). They didn't have a clue what to do so they said to trash the app & start over. I did. Several times. No results. Calling for support didn't help either, and I've reached the point that I will NOT invest another hour+ trying to figure out WHY.
For me, this app is crap. And further, if it did work, it's pretty darn invasive privacy-wise. I'm 60 and have no trouble using an iPhone, in fact, I depend on it. But I wonder how many older people actually go to the trouble of "finding, downloading, registering and then setting up" this app. Every "elder" I know just uses the phone like they always did.
So if elders aren't using it, and I'm in the "senior" category, this app must just be for young people who tech comes to as second nature, and Walgreens simply blows off the rest. They definitely blew me off--and the support for this app is nearly non-existent. So, if you're a senior or greater, don't waste your time with this app unless you have nothing better to do for about a week and don't have a problem spending it on hold listening to Muzak. (To be clear, even a week spent on this problem didn't fix it for me. I waited for an update & tried it all again, with no results, and the support was even less helpful on the second go round.) Waaah, I want CVS back! Their app worked!
Perfect no problems 5/5
Great App works perfect for me
Works for me so far. 4/5
I've only used this app to refill my prescriptions. So this review is a bit lax in that I haven't fully used all that the app is supposed to offer. But I've had no problems with it so the glass is half full and I like it that I can easily refill my RX.
Love the app 5/5
It's easy and convenient
Pill reminders 3/5
I take meds at 7:30 am, 7:30 pm and 10:00 pm. I haven't had any problems with recording that I've taken my meds at 7:30 am and 7:30 pm. However, a couple of times a week the pill reminder doesn't record the meds that I take at 10:00 pm.
7/18/17: After an update of the app, pill reminder will no longer accept prescription quantities of 3 digits. I can no longer use the pill reminder because I have two prescriptions with 3-digit quantities. I would like to be able to use the pill reminder feature because I get my prescriptions at Walgreens, but am now unable to use it. Please fix this. Thank you.
Easy user friendly 3/5
Great app use it for pics and meds
Pharmacy works 5/5
I use this app for the pharmacy feature and love it! They keep improving it to make it easier to use.
Refills are a breeze 4/5
By Sassy San
I use it for refills only pretty much. Usually works fine. Conveniently scans and I get text updates on the status.
Fast refill 4/5
Have only used it for refills so far.. works well
walgreens app 5/5
convenient! love this.
I like it. 5/5
Easy to use, and convenient.
This app has made my life easier! I love it. It's easy to use and helpful. I love being able to see the status of refills without having to call.
Overall Pretty Good 3/5
By Bill I. Am
Pill minder needs an option for "undo", if you happen to mark a dose as "taken". Only options are to change to "missed" or "skipped".
Have to reset password to get in every time 1/5
App stopped accepting password without reset every time I go to log in. No support. Horrible App.
Love this Walgreens App!! 5/5
I haven't had any issues to tell the truth.. it's all I use to order, refill, and even chat.. it's accurate and fast.. love it!!
App crashes too much 2/5
By Ms. Cici
Since the app "make over" the app hardly loads the first time. It has to be closed and then reopened which takes forever to load... also has issues with scanning prescription refills... setting up med reminders are not customer friendly! I deleted all I had!
Update :( 2/5
Used to love this ap. Now scanner does not work.
Doesn't work 1/5
I don't use the pharmacy part of app so I can't talk to that but I do use the "clip" electronic coupons to card and rewards and have problems with both. Coupons not on the card when I go to store (cashier says it's a common problem just tell them and they'll give you the coupon price). My rewards points don't add up after numerous purchases but I see them adding up on receipt. So I can't use the Members Only perks part of app so I'm not sure how I get any rewards. Basically this app is useless to me.
Great app 5/5
All of my med history in one place, click of a button. I have MS and a Lot to keep track of, this app is a life saver!!
Ms. Fur-fur 4/5
By ms. Fur-fur
Most of time it is great time saver, but staff fails to notify me of issues and I'm left without needed meds.😾
Latest update to pharmacy is terrible!! 1/5
There is now no way to turn off auto refill & prescriptions that I have NOT ordered (and DO NOT NEED) are just automatically being refilled. Why on earth would you change this Walgreens? I am perfectly capable of deciding if I want to manage my prescription needs or want to let you auto refill. You just ruined what was previously a great app.
Easy to use 5/5
By Timanncam account
Very easy to use
Great App 5/5
I downloaded the app, scanned my prescription and picked it up. Can't get much better than that.
Very fast and convenient 5/5
The scan feature is great, no bugs so far
Very easy to use! 5/5
I love it.
Ok to generally browse 3/5
By Dude Pavillions
But the app lags behind other retailers when it won't provide pricing on many items "priced by store", for batteries-are you kidding? And only some items give you info on if they are in stock or not-and when provided often that is incorrect.
Doesn't work at all 1/5
I've been trying to refill a prescription throughout this app so I was excited to use it, well when I go to the process it never tells me if walgreens got my order, no email or txt notifications, nothing, there's no way to tell if it was submitted successfully. I even tried twice and nothing, next day I get a txt notification that my order was delayed, I go to the app and there's no status update on my prescription, it just doesn't work, pretty much useless, better use the phone to call them next time.
Too many problems 2/5
When I first downloaded this app it was awesome but now it's seems to be freezing up on me all the time. I can't get into anything like before because it's so slow or hardly ever works. Please someone fix this mess and make it great again. Thanks.
Love it 5/5
Yes yes yesv
This works ok.
Everything is where I need it, and it works. No complaints whatsoever.
Great people and service!
Walgreens App 5/5
Great app, very easy & convenient!!!
By Wan tabu
Love the app helps with short cuts n much more
Great app 4/5
I love this app I use it everyday to remind me to take my meds. I also use it to order my photos and for my coupons.
Good app works well
LOVE IT! 5/5
I love how I can scan my bottles for refills....very, very convenient and it saves time....
Crashes when logging in or choosing refill 1/5
The latest version released last month continues to provide annoyingly inaccurate info for my refills. When the drug is not in stock, the following msg is displayed with an instruction for ME to call the pharmacy to fix the "technical issue":
"Order incomplete. We're sorry. Due to a technical issue, you must call your local pharmacist to complete your order."
Rather than informing me of a delay because their stocking of a common drug is inadequate (every month) the app indicates I need to waste my time to call the pharmacy. Further, when the drug is filled, the message remains in the app with no update.
Terribly dysfunctional pharmacy app.
Here is my previous review from a prior version released in terrible shape:
With iOS 9.3.2 upon logging in or choosing the Refill options, the App just hangs without opening any further screens for proceeding. The once useful App is now worthless. How can the latest update just available not address these issues ?
Best and very helpful
Mine is awesome! 5/5
Sometimes they have the prescription ready almost before I close the app! The problems a lot of people seem to have seem to be with their pharmacies and not with the app. I love that I can refill from what's on file, if it's too dark for my camera to handle scanning the barcode. Scanning is also very handy and easy--when I have problems, it's about my camera and not the app. This app is def. a main reason I'm with Walgreen's, too.