Love them wings 5/5
By Future sonos customer
Try getting fries seasoned with Cajun. The bomb!
Alright alright 5/5
By Rory Knows
App is great. Simple and easy to use. I can save my favorite orders so it I can order quick and even choose when I want my food to be ready to be picked up 👍👍👍👍👍👍👍👍👍👍👍
This app is great 4/5
I love how mobile has the quantity of flavor sliders like the website does. You can’t pay in app while signed in as a guest, and that’s probably as designed but not super convenient.
Best wing 5/5
The bests wings around lufkin tx great flavor fries and great customer service
They do a great job. They get my order right and are pretty consistent with the wings. I’ve had a time or two where they’ve missed an extra dip ordered, so I do check before leaving with a to go order, but they fix the issue quickly. Everyone has always been very nice and polite here.
Excellent food, excellent app 5/5
WingStop is the king of wings, as far as speedy food comes. I have been going to my local WingStop for almost two years and have never been let down with their quality of service or food. They are always on time, and they are always cooked well.
The app is clear, fluent, and free of any bs or clutter.
By Clean smooth
I love this app so easy and quick
Poor service 1/5
Wings I asked extra well done may have been barely done... Order said would be completed by 9:20 received at 9:35. Took 5 minutes for someone to talk to me once I walked in. Two employees one that looked as management arguing at the register like they were dating.... carrots were fresh tho!!!!
This app 5/5
By Big MexTex55
This makes its it easy to order our food. The only thing I would change is have a better description about what each family combo is and also happy a place where I can add more dipping sauces. But other than that I really like this app.
Does the job 5/5
I eat Wingstop once a week on my chest diet days and the app is simple and gets the job done. Appreciate the simplicity and I’ll keep getting my lemon pepper fox weekly 😂😂
Great app 5/5
Works great :)
Wingstop in orange park, Fl 1/5
By Dissapointed wing fan
Ordered online app said order to be ready at 5:45. Arrived paid and waited 2 orders that had arrival times after mine were served before me. Finally got my order almost 30 minutes after I was told It would be ready. Got home and there was very little sauce on wings and the flats were so over cooked it was like beef jerkey. Fries were almost totally all the remnants you find at the bottom of the bag . Very disappointing trip and meal.
Don’t order online!
Looks like they Fixed App issue!! 5/5
By Solar Vega
I read that previous review regarding the inability to see your past order details. I see all mine just fine. Wingstop either fixed it, OR, User Error!! Doh! By the way, cleaner, simpler, faster, is the way to go on Apps. Good job to the mobile team for keeping a things simple! BTW, can’t believe the reviews are about mobile app UX. Stop sweating it people, and get to the food! 😊
Love them Wings and Voodoo Fries!!
Please fix the app 1/5
Please re-add the option to request all drums or all flats, along with the option to request your wings to be cooked well done.
Who’s idea was it to remove these features?!
In addition, a notes section would be nice.
Please fix this.
Needs work 3/5
Wingstop is my go to place for wings, therefore I use this app quite frequently. The app is good but it’s not great. I would like a tab in settings where we can save or edit saved payment methods, as well as an addition to perhaps Apple Pay? Also a better upgrade to the app itself/make over and an update for the iPhone X screen
I give up 1/5
By warrior of resonance
This is the third time I get diarrhea after eating Wingstop, seems to happen when the rude unprofessional staff is working. Sees as if their doing something to the food, to prevent customers. It’s also a bit overpriced for the quality of the wings. Maybe go organic or grass fed chicken, I would feel more comfortable with the pricing. Take care wing stop !!!
Surprisingly Easy 5/5
By A. Hill 08
To order, minutes after downloading. Easy acct creation.
Whoever posted about not being able to see what you ordered is not snart, it's at the bottom of the page, you just have to swipe/scroll.
What’s The Point? 1/5
What is the point of an app to a restaurant like this, when you don’t have the ability to pay online via the app, prior to picking up the order. If this is only at my local stores, that should be more clear.
Please bring back option to request either All drummies or flats and to have wings cooked longer
Order is never ready when it says 3/5
Wings are great, but I always have to wait another 15-30 minutes once I get there. Don’t tell me to pick something up at 5:30 and have me wait another 30 minutes. It’s ridiculous. Don’t understand why you guys can’t get it right. It’s aggravating
No Apple Pay!!! 1/5
WTHeck. They want to make it hard to pay.... local wing joint doesn’t so I go there most of the time. Your fast food is neither fast and barely food. LOL
Rude employees 1/5
Really bad customer service
Super convenient 5/5
Fast and easy. Love the wings!!!
Cannot Pay with card 3/5
It would be nice if the app would let us pay at the time of placing the order with a card. Convenient for some some of us.
App needs work, get it done! 3/5
Pro: The wings are great and consistent, the main reason they get my business. Hockey night with the boys, nothing quicker, easier, or better.
Con: I use the app to order, but it has a HUGE problem they apparently do not care to resolve. Tap your previous orders, and that come up. You get the price, but you have no way of seeing the orders and what is actually in them, only the price. Question: if I can’t see what ordered previously, exactly how in the hell would I know if I want to order it again?? You have a button that asks to re-order this, but if I don’t know what the order was, why would I want to do that??
It would save both of us time and energy if you would FIX THIS.
You get 3 stars because you refuse to fix this problem with your app...and I’m being generous. Franchisers, get corporate to pull their head out and fix it. Your paying them, make them get it done.
App needs a new UI...losing customers by the second. 1/5
I ordered and hit checkout went to pay at the store I drive 20 minutes, go inside and my order is not even started, this App is a joke....
Easy to Use 5/5
Easy to Use App. Quick ordering without any struggle.
Great app needs a payment feature 5/5
I like this app is easy to use is very thorough good interface but I want to be able to pay via credit card other digital payments not pay at the restaurant.
Improvement needed 3/5
This app needs to have the option for comment
Because, when you call the restaurants they always busy and never get what you want.
Always waiting on the phone for more than 5 minutes to 10
Great except for one thing 3/5
You can’t pay with a gift card on the app which is a major inconvenience. Seems like it should be a simple thing to be able to add a gift card to your account. Other than that the app works pretty well.
Very disappointed 1/5
I placed a pre order on Friday for Sunday at 2pm, to be able to watch the game with my dinner and they didn’t even have my ticket in. I don’t know if it’s because of this app or the location I went to or what but this drive wasted some of my time. There’s no point in an app having the preorder options (up to a week in advance), if it’s not gonna be just that. Smh
This app is awesome! 4/5
By Arctic Sounds
This app is not perfect; but I have not run into any issues at all. I’m able to order my meal it’s simple enough to use and the Wingstop where I’m at does pretty well about having my order ready on time. Only way it could be better and 5-starred is if maybe they include points or coupons for using it so much; have a member ship; or something intuitive to get rewarded for using the app. I am a customer that eats from their 1-3 times a week so I think I deserve it lol.
Happy customer 5/5
I love the connivence of the app and how simple it is to place a quick order. Usually when I call the store by my home, it’s busy and I’m placed on hold. With the app, by the time I order and drive over, my phone is ready to go.
Use all the time 5/5
By Sophomores rule = )
I’ve used this app many times 👍 big thumbs up for me. :) a lot faster than waiting on the phone
Good app 5/5
App works as it should, easy to navigate and figure out what you want to order and customize.
Easy & quick 5/5
I downloaded this app because I work late and I know most of these restaurants are open until midnight. I think it’s simple, and easy. & the service is fast! I can pick it up as soon as I leave my job. One of the best food apps I have on my phone!
Need more payment options 3/5
This is 2018 for crying out loud!!!! Why is there no Apple Pay option much less the ability to use a credit card? This way all I have to do is walk in, get my food and walk out!!!!! Seriously this needs to be addressed in the next update.
Boneless wing nonsense 4/5
I’ve never had an issue using this app to order wings to pick up at a later time. My only gripe is the way that this app constantly tries to shove that boneless wing nonsense down your throat. Boneless wings are for kids! If on the rare occasions I wanted boneless wings I would go someplace else or make them myself. Some of us choose to order food through Wingstop so we could eat actual WINGS!
Wrong order received 1/5
I place an order on the App for mix and match wings. I received tenders instead of the wings. I didn’t see my order until after work. It was my first time ordering from Wingstop. It was busy so I didn’t get a lunch break.
Thanks for holding down IB with the lemon pepper!
Good app 4/5
I like it. Not the spoil one below
By Nacho ❤️
My order was correct & the service was great highly recommend
Wing combos 3/5
Wings and fries are awesome. I order at least a few times a month for pick up, wings and fries are good, dipping sauces are ALWAYS jacked up or missing from order. ALWAYS something messed up. Very frustrating.
Good but not perfect 4/5
Every time I go to wingstop I get extra sauce on my wings. But unfortunately there wasn’t that option to do so while placing my order on the app.
It wouldn’t allow me to cancel the order! I called up to the location and they, too, wouldn’t allow me to cancel the order. I was told only the general manager would have access to simply cancel the order.
Way better 5/5
The original app was sluggish and more like a mobile version of their website. This new version is completely better!!
Almost Perfect 4/5
The only thing that could be made better is being able to select “dry”, “regular”, or “wet” with each flavor you select. Other than that, I’ve encountered no other issues. Love being able to use this app to order. I only get 3-4 hours of sleep before I have to get back to work, and being able to order online makes it so much more time efficient to get my meal. Thank you!!
Eazy Peazy 5/5
The app is easy & straight forward. I use it every time we want Wingstop for supper. There are 7 of us in the family with tastes that vary from Atomic to Mild & they have never messed up my order using this app.