Very Basic 1/5
I’ve used many banks in my lifetime, and all of their apps provide great features such as logging in with your fingerprint, mobile pay, credit scores, And transferring money between other wood forest account holders. Would Forest is extremely minimal.
Awesome app! 5/5
Great banking app! Easy to use and feature rich.
Won't work 1/5
Turns green won't let me login anymore was a 4 star now one
Give us TouchID! 2/5
Please, please, please give us the TouchID option so we don't have to type in a long password!!
TOUCH ID PLEASE!!!! 4/5
EDIT....this review was initially posted A YEAR AGO and still no Touch ID. Ridiculous.
We want Touch ID. y'all need to get with the times plz!!
Stable update 5/5
Fingerprint login next, I hope!
Touch ID 4/5
By Carolyn Rasberry
I love my banking app I just wish it had thumb print unlock password on it.
Does everything you need it to. BUT...they've been promising "touch I.D. coming soon" for quite some time...yet update after update, notta.
Great app, but... 4/5
Please add fingerprint ID support and the app will be complete!
By Jonathan Ward
Good luck trying to use this app for making a deposit. Total waste of time.
Touch ID already! 2/5
Even my small credit union has a Touch ID app! Come on!
Where's the TouchID? 4/5
This is a decent app but you seriously need the TouchID to make it better. All of the other financial institutions apps have it. Why don't you? Come on. Get with the program.
Update: We are still waiting for the Touch ID update. What is taking so long? Seriously?
Not too bad 3/5
Time for update 2/5
ITS TIME FOR TOUCH ID!
Needs updated to stay current with iOS 1/5
By Bob tam 20
I keep getting messages from apple saying this app will no longer work with the next update to the iOS. Are there plans to fix this?
Late features 2/5
Ok. Been saying for some time now you are going to get touch id sign in. Has not happened yet. Disappointed. Next the size does not work with apple mail. Always have to resize so I can see the email without moving it around. Very aggravating. Come on guys wells fargo can do it so can you.
Great for checking balance
Where's the Touch ID? It's suppose to becoming in the last couple of updates...besides that not bad at all
Great app but needs a few tweaks 3/5
They've Been saying for months that Touch ID is coming. It's time to get with the program. I got very excited when they added mobile deposit feature but I don't like the fact that there's a $1,000 limit for it. Makes the feature useless for me.
How often does your balance update?! 1/5
With any of my other banking applications as soon as a purchase is made or a bill is paid my balance updates... with the Woodforest app though, deposits update immediately; withdrawals of any type... I have no idea how long it takes to update. Therefore when I check my balance, it's an incorrect statement and it causes my account to go negative if I'm in a squeeze. This has happened a few times and I'm just realizing why! It angers me very much. And the app should get 0 stars for that reason alone. Does anyone else have this problem? Other than that I don't have any other concerns with the app, it's pretty good otherwise.
Hate to type the passwords every time I want to sign in, Im looking forward for Touch ID big time.
Overall great, would like to see some new 3/5
Great app overall, I check it every morning. Would like to see the following updates.
*daily notifications of current balances
Still no Touch ID!!!!! 1/5
If I could give this app no stars I would just because we have been promised Touch ID for months and months. They are still saying "Coming soon!"
Give us Touch ID now!!!!!!😡
Is it coming 4/5
By Big doodoo
I know it was said Touch ID and Apple Pay are coming but what's the hold up. Come on catch up with technology already.
Buggy at Best 3/5
Update 4/24/2017: I've used the app for a number of years now. It has been updated to include mobile deposits and it is more stable that it was during the earlier review - so I'm bumping it up a star. They've been promising touchID, which all my other financial apps have had for a year, for some time now. It still hasn't come. Disappointing.
Earlier review: I was going to give this app three stars when I was asked to review the app, but when I clicked on the invitation that Woodforest sent it took me to a screen with only two options. One was to learn more about the iPhone application and one was to learn more about the iPad application. No way out and no place to give a rating!
That's unfortunately typical. The application just doesn't always work as it should, which drops it one star; and it's not a glamorous, full featured application like Chase has. It's functional, which drops it one more star.
I use it to check balances, make transfers and find bank locations. That's what it's good for, so don't expect a lot more. To Woodforest's credit (no bank pun intended) they have made improvements over this past year in a couple areas. So it is useful. My biggest frustration is that every third or forth time I log in the application doesn't recognize my phone and so they send a new security code via email, which the user has to retrieve and the attempt to log in again. It's just an unnecessary frustration. None of the other banking applications have that problem.
Keep working on it Woodforest - it needs it.
Can't Give 4 or 5 Stars Yet 3/5
The app is very easy to use but it's pretty basic for a 2017 banking application. This app has to include Apple Pay, Touch ID, instant transfers between Woodforest accounts, and electronic bill pay instead of sending paper checks. I love this bank and really want to give the app a 5 star review but it is just lacking to many of the options that every other banking app offers. If the bank wasn't such a great bank with great hours and great customer service, it wouldn't have even received 3 stars that I gave. It's not asking to much for at least Apple Pay and Touch ID.
Update to ID Touch or Apple Pay 4/5
Apple Pay equals five stars
Extremely slow 1/5
Extremely slow for updates
Needs improvements 3/5
By B. Terry
Great app but needs the additions of Apple Pay and Touch ID.
Touch ID and Apple Pay 5/5
It's been more than a month since we were promised Touch ID and Apple Pay and they said it would be soon.. it's been for past soon 😂😂
Great App 5/5
By It was ok....
I enjoy the app. I love the idea of Touch ID. Not too worried about about Apple Pay. Great feature for those who use it to have that option.
App not loading 2/5
A lot of times you can put into the app and it still does not work.Also sometimes the balance is inaccurate.
Great App, New Features Coming Soon! 5/5
They finally answered to the customers! We're finally getting Touch ID, hopefully we get Apple Pay as well. As for this update, it's much better than the previous versions and all the features work fine for me on an iPhone 7 Plus.
App won't open 1/5
I can't get this app to open then I try to log on online and it won't let me log on .. I'll be at the branch Monday morning early ugh 🤦🏾♀️😤
Nice login 5/5
Cool login photo. Like the keyboard improvements. Excited about Touch ID...FINALLY!
Recent update 1/5
Since the app updated, it has issues connecting to internet so I can't even view my balance or anything.
Good but Apple Pay please... 4/5
By Panther Ninpo
Good bank but I consider leaving for one with Apple Pay. We will see.
Looking good 4/5
By Happy Pappy !
I am enjoying the new look and looking forwards to the thumb print option!!! Also would like to see what my actual balance is without the pending transactions.
Apple pay 3/5
Im looking forward to toch id, but please add APPLE PAY!
Updates can be good 5/5
Great update to the login! Looks like a few fixes...keep up the good work...looking for greater features in the future.
Apple Pay? 2/5
This bank needs to offer Apple Pay
Thanks for the update! 4/5
Fixed some usability issues especially on login- thanks! Looking forward to more great features from Woodforest!
It does whatvits soppose to, well kinda 3/5
By Tlb drum
Its okay to check transactions and transfers but thats about it. Also it be nice if you could make use fingreprint to sign in
Average rating for average app 3/5
By PAG 089
It works again. Just wish it wasn't so average.
It's a great app, easy to use. But, it would be much better if you would add a finger print to unlock feature or a 4 digit passcode so we don't have to keep typing our whole password in. Please.
Security Alert 2/5
I used to love this app. I used it every day. But now it forces me to have a security code texted to my phone EVERY single time I log in. It doesn't recognize my device even when I have already logged in the same day. Very inconvenient.
Crashing app 1/5
My app is constantly crashing now. It takes forever to load and then a note shows up and says that I need to try again and if the problem persists, to call customer service. It does this constantly and I'm getting sick of it.
Fix the mobile check 1/5
I hate and being not like to make and also can not make mobile check deposits almost at all but good luck that I have another bank that work great on it and I never have problem with , can not the bank take a photo check and scan automatic for ? I take a photo and after this app mobile check banking have to b review first and after being processed , why the app bank can not make only one way and to approve it or not ? And worse that what a problem that always not approved ? Then make ur automatic that can design to get green photo taken by ur app bank
Cause I don't know how photo working to be aprroved as Bank of America have it auto !!!
Stop asking 1/5
By Darke Calamari
Every time I try and log on, it asks for a one time confirmation number. This has got to be a glitch. It used to ask for one every few months, or when you switch users (much more understandable).