App Needs Improvement 2/5
By Tom Sebring
It’s easy to book a reservation; however, to cancel, you can’t use the app. You have to call, which takes about 20 minutes. VERY INCONVENIENT!!
Love this app
It's the best feeling to be able to book in advance! I save money and time.
App is not great... 2/5
It won’t let me get back to search if I change the dates to anything other than today! Makes it kind of useless...
Still Broken 1/5
By Peter James Bond
The app is still broken even with the most recent update. I can’t book a room because there is no way to advance beyond Stay Date.
Poor customer service 1/5
I have had this rewards program for years. Between the app failing and this company taking weeks to months to post rewards points, customer service representatives seem to read from a script and give wrong information and then the supervisors getting upset at the customer when their staff is incompetent. I am so disgusted I believe I will cancel this membership it’s pointless parden the pun.
App worked great 2/5
App worked great till I got the IPhone X. The app doesn’t go back after dates are selected so I can’t reserve a room unless it’s the same day.
I can’t book from the app! 1/5
I haven’t been able to book in months via the app. It’s been saying undergoing maintenance and unable to book.
Can’t do anything, just gives error messages. 1/5
Can’t reserve a room. “Servers are undergoing maintenance.” (For weeks and weeks...)
Can’t view existing reservation. “Internal server error 500.”
The only thing I can do with the app is display my membership card. And even that hangs up 1/3 of the time.
Worst Hotel App all the time. 1/5
Never worked correctly.
Can’t log in since first time.
By Joke her
Great app booked a hotel at a discount with my rewards in minutes easy to use.
been using this app for 2years already:) please add TRYP Hotel here in manila, philippines thanks!
I used to love this app. Now when I go to search, I put in the location and the dates for the stay, and then I push search. The app kicks me out! What's going on?
Doesn’t allow you to make a reservation 1/5
I have tried making a reservation for the last 24 hours with different credit cards. I keep getting a message that states their system is undergoing maintenance. They don’t respond to tweets where many have complained about this. I was able to make a reservation on my computer - so I don’t believe their servers are undergoing maintenance.
By sexy Savage mae
Decent help will be referring to family.
Visa Checkout hasn’t works for me 2/5
I’ve been a diamond member for multiple years. Although the app works fine for normal credit card reservations, it has not worked correctly when using Visa Checkout. Wyndham has regular promotions to help you earn points and using Visa Checkout is one of them.
Of the 5 times I’ve used it with Visa Checkout, the hotel told me on 3 occasions that I had booked 2 rooms. The hotel promptly cancelled my reservation and then rebooked me. However, I believe this action voided my rewards from Visa Checkout. The last time I used Visa Checkout I did receive an email saying Visa Checkout was used, but reservation at hotel was never made.
App Not Working 1/5
Shows my reservation but when you try to retrieve reservation it says there is a server error. Need to get app working before putting it out for customers to use.
Works well for me! 5/5
I've been with this rewards program for a long time... and this app just makes it handier. The bearded weird guy is kind of creepy, but reservations at a click are excellent.
Good app good benefits 4/5
The rewards program is one of the most competitive.
Do NOT recommend 1/5
I used this to book a reservation, but had to cancel the reservation and received a cancellation number. They still charged me and are disputing my dispute with my credit card company. Supposedly, they only keep records for 30 days and then you are screwed because you have to wait for the charge to show up on your credit statement. This is a convenient way to get your money if you cancel in the approved time so they can make whatever claims they want since they can “no longer see it”! Scam!
Does not work on my iPhone 1/5
After calling Wyndham 2 times & having multiple password resets I still can’t login to the app. I can login on a Pc. I have deleted & reinstalled the app no luck. This has stopped me booking a room, I booked with my Choice App & got a room quickly but 25 miles away. Very frustrating!!!
Simply Great 5/5
This App and the Wyndham Rewards' program is one of the best. Easy, straight-forward booking. Clear, competitive pricing.
Decent app but sometimes won't let you book a room with rewards points. Needs some tweaks. The Choice Hotels app is definitely better.
Works well 5/5
Simple effective no bloat, many software developers should take note.
Favorite App 5/5
I love using this app! Have used it many times to look up rooms to book, to see where we have stayed before and to keep track of my points.
Needs some work to compare to desktop 3/5
By Bigred 51
I find it handy but two things need to be done: to be able to add comments for requests to hotels & dining is blank. This used to be what food the hotel had? At least what the free breakfast is?
Can be great just needs help!
Sandra Wemple White
Love It 5/5
Get deals and see points at my fingertips.
Happy to be a member 5/5
By Monroeaux Jones
The rewards are great ! And they have a plethora of deals. Thank you Wyndham
This is such an easy and convenient way to book your stay and earn and use your rewards. Couldn't be happier. Great Job Wyndham
App only works sometimes. Tonight I cannot book a room. Says down for maintenance happens all the time so I have to call. Lousy app.
We were able to stay at a hotel for 3 nights for the price of 1 using our 3k points per night. Amazing app and rewards!
Great app! 5/5
By Attorney on the go
Easy way to keep up with rewards points and book hotels.
Stay here 5/5
Awesome app 5/5
By Auto clean
I travel for work so I’m always in a hotel app runs smooth no problems at all only thing I would like is to use my points to purchase gift cards like choice rewards other then that good app
Helpful ap 4/5
By Junie Kay
Convenient App 5/5
New to this app and enjoying all the convenient access and perks to it.
Love this app 5/5
We are truckers and this app helps us find reasonable places to stay. And the rewards often pay for our stay.
App versus website 5/5
I could not get the website to allow me to add a credit card no matter what I did, but the App is fantastic and easy to use.
Great app! 5/5
This app is extremely user friendly and made making my hotel reservations very easy!
Great for anyone who travels 5/5
I travel for work 48 weeks a year and four fun the other four. This app is great for finding and booking rooms at a great value and managing your points.
Easy to use 5/5
This app is simple and takes you where you need to go quickly, without add searching.
Very user friendly 5/5
Surprisingly easy to use - better than their online web page.
I love Wyndham Rewards! I have used it in some great places and always had amazing stays!
Worthless app and program 1/5
By Mr. Zir
Would give a negative star if it was possible.
App can't remember my password even after I update it and your points expire. Worthless! To top it off their rewards dept is only open during week days and they close early. Never can get them to answer the phone. Don't use the app and avoid the frustration!
Great app 5/5
By Michelle in Tenn
Wasn't a fan of Wyndham prior to this last year.. but have seen a new resurgence in their properties and have made a believer and loyal customer for last year and a half. Keep up the high standards. Keep moving up..
Definitely the best app ever hands down!
Easy to use!
By Pallavi Kugan
Very convenient and user friendly!